Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

Did a great job installing my stove.Came the same day and very affordable. Didn't take him longread more

From the owner: Offering 95 furnace safety check Filter replacement…read more Heat exchanger check Co smoke check Pressure safety switch check Ducting venting check Basement air loss check

It went great. They came out looked at my washer and tested it. Sadly I had to buy a new one. The…read morerepair guy was very patient, respectful and answered all my questions.

Brandon gave me a heads up that he was able to arrive quite early if that worked for me. Friendly…read moreand informative, he asked several questions, turned on the washer, did some online checking to verify the issues, and declared the patient near death. Though I wanted better news, Brandon explained the issues thoroughly and offer helpful suggestions about brands that might serve me better than the 10 years I got out of this Maytag. His suggestions were later born out by Consumers Reports reviews. I should add that scheduling was a breeze because the business line is answered by a knowledgeable and friendly person committed to service. (I know it sounds like I'm a relative or something, but I'm not. They're just that good.)

I opened a project on Yelp seeking assistance with a dryer repair…read more This business replied in a timely manner seeking additional information. Once I replied they offered a fair and honest assessment. I treasure honesty and not asking to come out and change me an inspection fee on something that likely can not be fixed or fixed at high cost verse just being honest that it is likely time you just buy a new dryer. While I didn't employ this business for the repair, I felt giving them a review for their exemplary ethics was earned.

Book with confidence here yall, super quick to reply to my message request for a quote, friendly…read moreand professional. Set up a time and he was here the next day. The diagnostic fee was rolled up into costs for the repairs and I felt they were super transparent and fair with pricing. My old dryer is back up and running - thanks again team!

Did a great job. Highly recommend for all your appliance repairs. Was on time and a reasonable priceread more

Advantage appliance serviced my refrigerator when the ice maker stopped working, fixed a stopped up…read moredishwasher and replaced the heating element. The microwave door springs broke, and those got repaired. Additionally, the microwave was made so that to replace a burnt out light, the entire unit had to be removed from the wall, which was handled with care and professionalism. It's saved me so much money on not having to replace appliances by repairing them instead. You can't go wrong with Advantage Appliance.

Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

On time, professional, good job! Worked to save me money but I opted for a more costly, proactive…read moreroute. No pressure from them. Recommend!

Did not fix anything and increased the charge from 80 to 120. I should have said no. After he left…read morei checked what he said he did and it was nothing

We have used their services twice on separate appliances.Very professional, extremely reasonable…read more We have recommended them to others, with great success. I recently called for their services for a 3rd appliance, they recommended i unplug my refrigerator for 48 hrs to reboot, it worked! Again saving us money. HIGHLY recommend!!

Put in an online request for support on Monday night for my Samsung dryer making a rattling noise…read more Had appointment availability within 48 hours. Our service technician Nicholas was thoughtful, communicative, talked through best practices, and the range of their offerings. I also appreciate the text and image so you know who is showing up at your house. Pricing was not nearly as expensive as I thought it might be which was an added bonus! Amazing experience, amazing services, and amazing tech Nicholas! Will absolutely use Mr. Appliance Service again!

Absolute incompetence. "Repaired" refrigerator Monday. $500. It is Tuesday and the "repair" is…read morenot fixed. DO NOT RECOMMEND. AVOID. SCAMMERS.

Mr. Appliance is the preferred vendor for Bosch dishwashers. I was referred to them by Bosch…read morecustomer service who even made the initial contact for us! We had two separate issues a month apart. First, the bottom arm that distributes water needed to be replaced, then the pump bc it wasn't draining. Both service calls were scheduled promptly with good follow up in the way of reminders. Liked the fact that the pictures of the servicemen were texted to us in advanced and they called when they were on the way. Parts ordered for the repairs came in quickly (2 days) and the return visits for repair were also scheduled promptly. Will use again.

Date of service: March 21, 2025…read more Really appreciated that I could schedule an appointment online with Mr Appliance through their website as I tend to be crazy busy during working hours and loathe leaving voicemails for companies and playing phone tag. Jalen with Mr Appliance also came when they said they would come and resolved the issue quickly and easily. The issue was a grinding noise that our less than three year old dryer was making. an obvious sign that something was not right. Jalen suspected a potential blower motor issue and got to work on resolving it. 25 minutes later the problem was fixed: Excess lint buildup that got through the lint trip and into the machine, causing the motor to have to work harder than it needed to. He showed me all of the lint he pulled out, but he piled it up on the runner below the dryer and on the top of our glass-topped washing machine, requiring me to clean off the washer and wash the runner. In addition, it was $243 for less than a half hour of his time. If the service call is $129, that would make the hourly rate $200 for Mr Appliance--I am clearly in the wrong line of work! Unfortunately I can't really give more than three stars given the cost and cleanup from the appointment.

I called Bryan after seeing all the positive reviews. I had an issue with my oven. He asked…read morequestions during our conversation and said he would be at my location on Wednesday 12-1. Talk about being prompt and having the correct tool and part required. He looked at the oven, did his tests and said "before I pit in the part, I am going to try to do something so you don't have to pay for the part". Took apart the bottom part of the oven worked some magic and BAM! We have fire at bake setting. Only charged me for the service fee. Really knowledgeable individual. Does what he can to make sure there are other options than just replacing parts. He could have easily put in a new part and charged me for it. Appreciate his honesty. Now I know who to call if I need help with any other appliances.

Absolutely recommend this service. Friendly, knowledgeable, respectful, just a pleasure to have in…read moremy home to repair Whirlpool dryer. I was almost, almost ready to replaced BUT this man saved me soooo much money by repairing. After learning more, I agree, there is nothing to these machines a few new parts and good as new.