We had excellent service. The repairman was very knowledgeable, explained things in a friendly…read moreway, and the job was done in a timely manner. I also thought that the cost of the repair was quite reasonable. We will definitely call again if we need appliance repair!

Our ice maker on an 18 month old Whirlpool stopped working. When I spoke to the owner, he was very…read morekind, helpful and honest about what it could be, and the potential cost. I am not sure yet if I will be just buying ice for now and dropping it in the ice bucket on the door or calling him in, but his honesty was extremely refreshing! If I do end up having it serviced, he is the one I will call!

STAY AWAY I took my…read moresewing machine for an oil and bobbin check on May 8th. Today, June 16th, I pick up my machine. $182 and change. Not only did I have to call periodically to prod them into doing the service, finally they call and say "it works perfectly; followed by but we have to order a part." I ask for 'mechanic' to call and explain. Turns out can't order the part...7 weeks and $200 later, I'm paying outrageous cost for a routine oiling and check. This place has the WORST customer service and frankly, I feel gouged by the cost for simple meintenance. I will never do business with them again.

Great business. Friendly staff. Fixed my serger after being told at another repair store it was…read moreunfixable and to buy a new one for $800-1500. Fabulous turn around time.

Your business gets a Five Star rating from us. your customer service is bar none one of the finest…read moreoperates. Kelly at the desk is polite ,pleasant and kind to her customer and coworkers. Kettle Moraine was our last hope to find a part of our stove. We exhausted all avenues. I will be buying my next appliances from them. Thank you.

I ordered a refrigerator, dishwasher, built in oven and cooktop back in December of 2023. I was…read moretold 4-6 weeks. It turned into nearly 4 months before they were delivered. Then the dishwasher i ordered was discontinued so i had to choose another one. My built in oven still is missing a 21/2" piece of stainless which was ordered from their Frigidaire rep about 4 months ago and every time i call they just play games!! 10 months later and i still don't have my appliances in right. Its funny how nice they are and want your money right away, but the customer service after that absolutely sucks! i am sorry i went there to begin with. Brooks you should be ashamed of yourself as a salesperson!

I saw the good reviews and called these guys first, but they said they're only doing commercial…read morework now.

We had a leaking front loader washer and called them. They immediately ordered a new door seal…read more While waiting for the seal to come in, the repair technician contacted us with some suggestions to alleviate the problem. We texted him photos and videos. He was super professional and very helpful contacting us via text over a number of days. We ended up solving the problem without the repair. Lake Country did not require us to take the part. I also offered to pay a trip charge since they were so helpful. They said it wasn't necessary. Lake Country is the antithesis of every bad joke and negative comment about appliance repair companies. They are kind, prompt, concerned about the cost to the consumer and consummately professional. Totally first class.

The service was excellent. It came highly recommended by a friend, and I needed service on 3…read moreappliances in my new condo!!Mitchell was extremely efficient, knowledgeable, and personable. I would definitely recommend Ace.

ZERO stars. Had someone come out to see what was wrong with our oven door not closing. Said we need…read morea new part and that it should be here in a week. Needed to pay a down payment - how stupid of me! 6 weeks later and no update. No return phone call. No communication whatsoever despite two calls I made to them asking for an update.

Refrigerator repairs Completed work within 24 hrs of my…read moreinitial call One call that was all...

Very professional, clean and thorough. Highly recommend. Have not been disappointed yet.read more

We purchased our built-in vacuum system from Cutter Vac eight years ago. If anything goes wrong…read morewith it, they are more than willing to bend over backwards to help fix the problem. I highly recommend Cutter Vac, and if I ever build a new house I would not hesitate to hire them to install another built-in vacuum for us. They are the best! Thanks for all you did to solve our latest problem Cutter Vac! Everything is working a-okay!

If you are looking for a vacuum, not a disposable big box store vacuum, this is your place to go!…read more Cutter Vacuum is family owned and operated and you can tell they have been in the business for a long time and they very much enjoy what they do. The selection of vacuums available is fantastic and they will allow you to try any machine you want before you buy one and take it home. In addition to selling the vacuums they sell all the accessories you could need as well as replacement items and of course they will service vacuums, even if you didn't buy it from them. I was very amazed what they sell. You can tell they research the industry and keep up with what's new and only the best vacuums make it to their shelves. Please give Cutter Vacuum a try when you need anything vacuum related, you won't be disappointed.