our air conditioner stoped working on a satuarday night when the temperature was 86 degrees. i called j. werner heating & air conditioning on that monday morning and a repairman was here by 11:00 that same morning. he replaced the capacitor and we were good to go. i can't tell you how happy we were the prompt service. j.werner heating is the best. outstanding service for sure! read more

Outstanding Service!! Furnace was acting up and eventually stopped working. J Werner was able to come out first thing in the morning and check it out. Upon finding what the service tech thought to be the problem, he continued to troubleshoot certain parts until he found the actual problem. Luckily the actual problem was much less costly. I couldn't have been more happy to see that furnace back up and running in less than an hour! Exceptional products, prices and most of all - honest service technicians!! Thanks Rick Thanks J Werner read more

I called because a copper line leading to the central air unit was leaking in the basement. I made a mistake of hiring a guy who does hvac work on the side. Once I realized my mistake I wanted to get repairs/replacements done by a professional. These guys were local and highly recommended so I called. The receptionist understandably referred me to the original company, but I explained my mistake. I just want to pay someone to install a new unit or repair the one I have and it sounded like an inconvenience. They weren't available until the following week which was actually fine, but being spoken to like an inconvenience and not a potential paying customer is nuts to me. I called the next company on my list and they were extremely helpful. No thanks! read more

Blower motor on 25 year old furnace failed on Thanksgiving. Had that replaced by J Werner. Due to the age of the unit, I wasn't comfortable waiting for something else to fail so I got several estimates on a new unit to be installed after the first of the year. J Werner came in with the best solution. They are the only ones who actually measured in order to propose the right sized system. They also credited back the price of the blower motor from the old unit. Family owned, local, trustworthy. Highly recommend. read more

I just bought my first home, so I am pretty clueless on Furnaces/AC. There was a problem with the AC unit in the basement with leaking water. I called up J Werner Heating at the recommendation of the sellers and my sister who lives in Germantown. The service guy was right on time! I thought for sure I would be waiting around like with other service companies I have dealt with. He went into my basement, and noticed my drain plug was clogged. He replaced it and explained everything he was doing. My units are originals and close to 20 years, so I asked if I should replace them. He inspected both the furnace and AC and told me they are in great condition. I thought for sure he would convince me to buy new ones. But nope, he was totally honest. He spent time going over and teaching me the parts of the furnace and AC, he helped me change my filter and gave me recommendations on how to keep it in top shape. He went outside to the AC unit and showed me all the components. There was a tube that contained wires going into the unit. It was way too long and caused a gap when connecting to the panel. Although it was fine as is, the service guy told me he wanted to fix it for me so that it's perfect. He cut down the tube, and fixed the placement of wires in the unit. He told me how to keep animals out of my unit, and how to take care of the unit during the winter time. He came into my house and explained the thermostat to me and how I could replace it for an automatic or a digital one. He was super friendly, explained everything in great detail, and was definitely out to help me make out. I definitely got my money's worth out of the service trip with everything he fixed and taught me. And when it came to pay, he only charged me for the service call...which is super reasonable. I was like, "That's all I owe?". I did ask what it would cost to replace both my AC and furnace and it was way cheaper than what my other friends paid for theirs with different companies. They explained to me that they keep their prices reasonable to compete and that they depend on their service for getting clients coming back. I was super thrilled about my experience with J Werner. Exceptionally service! Definitely recommend!!! read more