This was my second time going to Ventana Nail and Spa. My first visit was great, which is why I…read morecame back and honestly thought I had found my new go-to nail salon since they're close to home and I like supporting newer businesses. This time, though, my experience was really disappointing. I went in for a pedicure as a little Mother's Day treat and was just trying to relax, play Animal Crossing on my Nintendo Switch, and enjoy some me time. During the pedicure, the technician cut the corner of my big toe with the cuticle cutter. It started bleeding, and instead of saying anything, she kind of tried to hide it by holding pressure on it and wiping the blood away with the towel. At first I couldn't fully tell what happened since I wasn't really paying close attention to my feet, but the way the technician was acting definitely made me a little suspicious. Later, when she sprayed something on my toe before the polish, it stung BAD and that's when I looked down and saw the cut and blood. I said, "Ouch, that hurts, that cut stings," and she just brushed the area off and kept going without acknowledging it or apologizing. I'm not a confrontational person, so I didn't want to make a scene. I figured I'd just mention it at the front when I paid since they always ask how the service was. When I brought it up to the girls at the front desk, the one checking me out quietly said, "Oh no," and asked where on my toe I had been cut. She came around the desk to look at it, softly said, "Oh, sorry," and then continued charging me full price like normal. I wasn't expecting a free service or anything, but I do feel like the situation could've been handled a lot better. Even just sincerely acknowledging it or offering a small gesture would've gone a long way. Honestly, the cut itself wasn't even the main issue because accidents happen. It was more the fact that it felt ignored the entire time. Being cut is one thing, but trying to hide it, not acknowledging it during the service, and then brushing it off afterward was just upsetting.  I've never not tipped before, but I just didn't feel right tipping after being cut, having it brushed off, and then leaving feeling unheard. I still honestly feel guilty about that because that's not something I normally do. Really bummed because my first experience was so good and I truly wanted this place to be my regular salon. Ventana Nail and Spa, please do better when it comes to handling customer concerns.

Classic gel pedicure was $45 after 10% discount (tue-thurs promo). Very clean and modern design and…read morethe massage chairs are so relaxing. I missed out on all the complimentary fun drinks! Despite my technician nicking my big toe after trimming the cuticle he did an amazing job. I would definitely come back in the future.

Talking with fellow Yelper Cherry A. and shared how I have been looking for a new nail spot. She…read morementioned Moana Nails Spa on her side of town (Katy). I decided to give it a try so we made an appointment. First impression walking in was how clean and neat this place was. All the mail technicians were matching uniforms. We were not only greeted as we walked in but every person told us hi as we walked past them. We were taken to our chairs and these were like no chairs I had seen before. They were super comfortable and looked oversized but hugged you at the same time. The nail technician Kristine came and greeted me as she started preparing the water. She confirmed what I wanted before starting. She was very professional, detailed and gentle all at the same time. When everything was done and I paid my bill, the owner stopped me and told me to pick my "lucky money". Next to the register was a vase with pieces of paper inside. I picked one out and it read $2 on it. I was then handed a gift certificate for $2 for my next visit. I asked what was the highest amount in there and was told $100. I asked if I could re-pick but was told no with a smile. It was worth a try. I will be back here for sure!

This nail spa is now under new management The One Nail and a nail emergency brought me back on a…read moreWednesday morning just as they opened at 9:30 AM, I was attended to promptly and I had the most efficient acrylic fill, and pedicure in under an hour. Start to finish. This team is excellent and efficient and a clean and welcoming environment. I recommend 100%. Kady insured the technicians May and Jenny used the correct polish on my manicure and pedicure, respectively. I appreciated how efficient the staff was in helping me to get my mani / pedi under my time constraints. Five stars I will return, highly recommend!

Shiny nails is so clean and sparkly. Seriously. The decor in there is beautiful. I have been using…read morethe same nail tech for sometime now and have followed her here. I've only been once but I was super satisfied with the place alone (I am always satisfied with my nail tech) Free lollipops and other treats in the waiting area are a great hit too

Black Women DO NOT GO HERE! Especially if you are the only one in the salon. This happened over a…read moreyear ago, but it still haunts me to this day. There was something toxic put into the acetone to the point where it was making me dizzy and sleepy. Every time I took my hands out I was fine and then I would put them back in and I literally felt like I was gonna pass out. I had to LITERALLY run out of there and get into my car and lock the doors where I did blackout for about five minutes. My vision was so blurry I had to feel for my door handle! I was the only client in the salon. THEY WERE TRYING TO PUT ME TO SLEEP to do God knows what to me. I actually called 911 and the ambulance came. My mother also came and said she went in the store where there was about 12 people when originally there was only 3 when I was sitting in the chair. Please be aware of your surroundings! My discernment saved my life. Houston is the biggest Traffiking city. I thank God every day that I was able to run to my car before I passed out.

I truly appreciate everyone here for being so super friendly and welcoming. The service was…read moreamazing, and I am definitely recommending this place to everyone. They are very detailed with nails and pedicures, cleaning up cuticles wonderfully and doing an exceptional job with ingrown toenails. I felt completely relieved after my very first pedicure, and this is officially my go-to mani and pedi spot for now!

Came in for soak off. Told them it was builder gel right as I sat down. She cut down my nails,…read morewrapped them in foil, I sat there for about 20 minutes rotating between acetone and drill. Then she left me for about another 15 minutes to help someone else who walked in for a refill and pedicure. When she came back she looked at my nails and said she couldn't help me and I should go back to whoever did my nails. This is how I left

Great place, clean and efficient. They were a little overpriced, but service was greatread more

I've been here about four times. My first visit was great--everyone was friendly, and our pedicures…read morewere well done. Unfortunately, the last few visits have felt increasingly focused on pressuring us to choose shellac and other upgrades. Today was especially disappointing. I repeatedly felt pushed to upgrade and was told the regular polish wouldn't last. Some of my daughter's toenails weren't fully painted. During my leg massage, my technician was multitasking, using only one hand while talking to another employee the entire time. It didn't feel like I was getting the care or attention I paid for. I may not have chosen the most expensive pedicure, but I still spent over $80. Customers should receive a complete, attentive service regardless of which option they select. If you offer a basic pedicure, it should be done well and without making customers feel pressured to spend more.

I've been going here for quite some time. I definitely recommend Twin for Nails and Emily for…read morepedicures. Try them both out. You won't regret it!

I have been a customer at beauty zone for years and lately the salon, services, workers have all…read moregone down. The door and windows are very dirty and it smells of a bad odor in the salon. The chairs are dirty, there were clipped finger nails left behind, dusty, dirty and very hot inside the salon. The salon needs a great over haul to have it cleaned up and the salon needs more qualified employees to work there.

I'm not from the area but I was visiting my friend who doesn't live far from this salon. She liked…read morethat they honor their appointment times so we went here. We went on a late Saturday afternoon and it was not very busy so the ladies who did my pedicure and manicure took their time and I enjoyed the attention. I love my shellac French manicure and spa pedicure. She also asked if I would like to wax my eyebrows. I was like sure! She did a great job. Will definitely visit again when in town.

I used to be a regular customer but moved farther away. Drove 40 minutes to support the salon, only…read moreneeding a dip (nails had nothing on them). I arrived at 6:40, with the salon closing at 7 pm. I was told by receptionist that they stop taking clients at 6:30. My service would not have taken more than 25 minutes. I am seriously disappointed as now I have to drive back home, 40 minutes and without having my nails done. Looks like I will now stick with the salon closer to my residence.

It was my first time here at Maxim Nails and Spa, and Lam made me feel welcome and comfortable…read moreright when I walked in. The atmosphere and energy is nice, clean and welcoming. And I love how they have a variety of nail colors to choose from. I came in for dip powder manicure and basic pedicure. They didn't have my all time favorite go to color but Lam took the time to help me find one just as close to it and I ended up loving the color! I got dip powder manicure by Lam and he went above and beyond to take care of me. He made sure I was happy with the shape, style and color. I can be a little picky on the shape of my nails but Lam listened to what I wanted and never hesitated with any of my requests. He is very attentive and made sure everything was to my liking. Lam is very sweet, patient and kind; not pushy at all with other services. He is very professional and did an AMAZING job on my manicure! Coco was my tech that did my pedicure. She is quiet but oh so sweet and friendly! She spent the extra time to cut my cuticle and remove the excessive callus on my feet (I have a lot, I'm on my feet all day, lol). Coco is very attentive and really made me feel cared for. She did a wonderful job on my pedicure! Now my feet are so soft and smooth to touch! Overall, I highly recommend this nail salon for all your nail care needs. I had an amazing first time experience with exceptional customer service and great quality work. This place deserves more than five stars! The other nail techs were working hard and all seem very kind and friendly as well! This will be my new nail salon and I do not my mind the 30 minute commute. I will definitely be coming back! (: Thank you Maxim Nails and Spa! I LOOOOVE my nails!!!!

They are super friendly. They dont rush but they also are considerate of your time. I'm very…read morepleased with the service I received today. I only could give 4 stars because my spouse was cut during his pedicure.