This group is AWESOME! Customer service is alive at Bartlett Body Shop! They are very talented and…read moreknowledgeable about their craft. They are efficient and COMMUNICATE WELL! Not only did my truck look awesome when they were done - they gave me a follow up call to see if there were ANY issues and kept in touch. My accident was during the holidays and they got my truck repaired before Christmas which I never thought would happen. THEY ARE THE BEST !!

Phillip at Bartlett Body Shop is amazing, very professional and knowledgeable. My husband Eugene…read moretook my car to the body shop and spoke with Phillip to explain all of the concerns going on with my car. Phillip explained in thorough details what all needed to be done, gave two estimates and a timeframe that he could get the job done. We took my car into the shop on Wednesday evening and received a call on Friday letting us know the car was ready. He stated that our car didn't need the higher price estimate. We were charged the lower amount. The work performed on the damages were totally gone when they got finish. Thank you, Phillip for a job well done. I would highly recommend Bartlett Body Shop and ask for Phillip.

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

Really great shop. Stands out from any other shop I've ever worked with. Quality, communication,…read moretime frame all excellent. Definitely a 5 Star experience!

Extremely disappointing experience. my Lexus TX was at this repair shop for over a month, and we…read morepaid a significant amount of money for the repairs. after waiting all that time, i was finally contracted yesterday afternoon and told that vehicle was ready and that they had competed their final inspection. However, when i arrived to pick up the vehicle, I discovered that the part was still missing and had not even been installed. I had already made arrangements to pick up the vehicle based on their confirmation that the repairs were complete, only to find out that it wasn't actually ready. I then had to wait an additional hour while they addressed the situation. After having my vehicle for over a month and paying a substantial amount for the repair, this level of communication, organization, and quality control is completely unacceptable. if a final inspection had actually been performed, this should have been caught before i was told the car was ready. Overall, this was a very frustrating and unsatisfactory experience. I expected much better communication and attention to detail, especially given the amount of time and money involved.

I also was referred by a friend. I have never been more WOWed by a company in my life. Thurmon and…read moreSideways helped me through the process of getting my wrecked car back to even better than my vehicle was the day I bought it. Highly recommend!! Value was fantastic. Very amazed and very happy customer here!

Excellent service, if you won't it done correctly the first time. Take it here. The best in Memphisread more

I wouldn't bring my car back here even if it was the last shop within 1,000 miles…read more My husband and I were in an accident a few years ago in our SUV. I chose this shop because of all the raving reviews online but now I feel as though they were all written by the employees and family members because there's absolutely no way people are actually celebrating this terrible work they do. There was also a nasty worker there named Rebecca Ellegant at the time who was probably the most unpleasant person I've ever had to deal with and coming from NYC, that says a lot. I still have the emails of her being horrible so I'm glad she was let go. After they "repaired" my vehicle. We flew our regular mechanic out from NYC to check the car. When we pulled up, the hitch step in the back was put on literally at an angle, they never fixed the exhaust pipe that was PUSHED numerous feet into the vehicle undercarriage until I asked them why it wasn't repaired. To top it all off, the bumper has MASSIVE gaps between the rest of the car and the bumper itself, which were never there before. I addressed this numerous times and have emails and pictures to prove this as well. After complaining, they said it's because they needed certain OEM parts and that they'll reach out to insurance yet again and get new parts. They got the new part and it was still messed up. The exhaust pipe was pulled and put RIGHT against the hitch step which ended up burning off the end cap of it. It literally melted the end of the hitch step... who doesn't think this through??? Now the hitch gets BLISTERING HOT when we drive the car because the exhaust is essentially sitting straight on it. And to top it all off, the trunk door has been leaking any time it rains this entire time. When looking at the vehicle, you can see numerous areas that the replacement parts were not lined up in which of course causes issues with water getting in. The muffler shop they sent the car to ended up stealing our exhaust cover and said they removed it and "threw it away" because it was rusted.... It's a stainless steel cover. It can't rust. After I demanded they return it, they magically found it and gave it back... with no rust. They handed it to me in a closed taped box. What clowns. This shop absolutely RUINED our SUV, it took them MONTHS to "repair" it and now years later I'm still dealing with the mess of a job this shop did. They had the audacity to send a thank you letter after the fact to thank us for choosing their shop. Choosing this shop was the biggest mistake I ever made when it comes to my cars and the city of Memphis. GO SOMEWHERE ELSE. DONT GO TO THIS SHOP. THEY WILL RUIN YOUR CAR.

So back in December 2023!while driving in Tipton county I had the experience of hitting a deer,…read moresustained some damage. Took here as I have used them before for another minor accident. I've waited months to pay down this review. First and foremost being a man with you, secondly look at the said repairs. This place decided that I didn't need clips holding the front grill on, or my radiator shroud, I'm so upset to even go back - my boyfriend went in and they admittedly said they will put the clips on and they would call me- it's been another four months and ZERO.

Had previously used Macco in other states and had very good results so I decided to give the Macco…read morehere in Memphis a go. To be clear Macco was not the cheapest but sometimes you get what you pay for. The paint took about 4 days longer than was promised, so if it's your only vehicle you may want to make arrangements for other transportation to and beyond the promised by date. The paint job itself is 5 stars, the reason I'm not giving a five/star review is when I picked up my vehicle it had been left with dust from the priming / sanding of the paint on both the exterior and exterior, it wouldn't have taken much effort to wash the vehicle before delivery. Also another negative were the advertised military discount of 10%, my bill was $630 10 % should have been at least $60 but instead I was told that the discount didn't cover parts??, not the total bill. So instead of my bill being $570 on came to $600, now I'm no math wiz but that is not 10% and is clearly deceptive. In summary the paint job was top notch, they may leave your vehicle dusty from the sanding, the discount is not off your total bill and plan for the shop taking a few extra days getting your vehicle back to you. Update, Austin did reach out to me in regards to the 10% discount and explained to me in great detail the reason for the 10% not being off the total bill, which I clearly understood, I thought this was above and beyond what would normally be expected after the the sale and I would recommend Macco and look forward to taking my vehicles there in the future, outstanding business and respectable and responsible community business partner.

From the owner: Maaco Auto Body Shop & Painting is North America's #1 body shop. Maaco Memphis located at 6397…read moreSummergale Dr. repairs accident damage, dents, and faded paint for drivers across Tennessee, restoring the safety and beauty of all types of vehicles. Let Maaco transform your car with a new coat of paint and soon you'll be driving the car you always wanted. Maaco expertly does away with dents, dings, and accident damage. Our standards are simple: repair cars so expertly no one can tell they were ever in an accident. We guarantee our auto body repair and car painting work. Visit Maaco Memphis for your auto body repair and car painting needs.