Terrible experience renting from the company. After the lease ended they charged us outrageous…read moreamounts for deferred maint that the owner neglected to do. Would not recommend them at all. If you are currently under lease with them, be very vigilant at end of lease. They kept our deposit plus sent us additional charges with most of the figure being "labor" but with no substantial proof of the time their employees worked on the property.

So this is what happpend to us when we moved in with First Realty…read more Before we moved in, we thoroughly inspect the unit, and asked First Realty, changes which needs to be done before we move in. As once one settled in, its hard to do the cleanup and changes. As a part of the changes, we have asked for the Oven maintainence, Bathroom repair and carpetr change. Now, here what happened next. 1. In Auburn , lease end date is 31st of July and the move in date is 13th of Aug, where no one is reponsoble or will ever manage your accomodation for 13 days. 2. You have to pay the rent before you move in, and the next month due from 1st of Sep, which means , all of us are paying for 13 days for actually nothing. 3. We moved in, and its been almost a week, still the stove and the bathroom is not fixed. We are following up every day, sometime the manager does not pick up the phone, sometime the person just transfer the call knowing its not going to go anywhere. When we met them in person, the excuse was, there are lots of unit they have to manage. 4. Last but not the lease, for the oven, someone came and verified already, and after that, its been 5 days nothing happend, when we follow up (of course in person, and phone will do no good to you), they said that person is sick now, and someone new will come to do the same thing again and then it will take time to have things fixed. So, here we are, 13 days we have stayed in different friends place, Airbnb, spending money to buy food and to stay. Now its almost a month, we do have a place now to stay, but no option to cook and still spending money to eat outside and have no options.

Negative stars. Called this place to list a home. Rob What a joke. I don't know how he gets any…read moreclients the way he talks to people on the phone. Call Seth at 360 property management instead!

If I could leave negative stars... I would. We paid $180 in application fees(because even…read moreco-signers are required to pay), only to find out afterward that there are non-refundable $700 move-in and move-out fees. These charges were never explained upfront. Even worse, no one was available to talk to us. We tried multiple times to get clarification, but no one returned our calls or followed up. This kind of customer service is unacceptable and feels extremely dishonest.

The worst realty you could ever deal with avoid them at all costs. They are blatantly selfish and…read moreprey on students by hoarding the cheaper properties that fit a student budget. Students, wake up: before you sign anything or pay for anything, demand a copy of their sample lease. You'll see for yourself how it violates even the most basic tenant rights. Property owners, don't think you're safe if they can treat tenants this ruthlessly, they won't hesitate to do the same to you.

I would give Folmar Realty Co a negative score if I could. They are crooks. The manager kept…read more$550.00 of my deposit. I had photos of the stains that were on the carpet when I moved in. He listed several petty reasons like touch up paint and a closet shelf that was broken when I moved in. My advice is RUN as fast as you can.

I stayed with them for around 15 months. They are least professional realty service providers that…read moreI have ever seen in US. They would never do maintenance, would bombard your email with non-sensical threats and useless notices. Three months before the lease end date approaches, they started bombarding my email with lease ending notices. They dont pay your security deposit back and would blame you for everything that is wrong with their property. Once a pipe was leaking from the apartment inundating the lower apartment and they blamed us for mopping the floors which caused water leakage on lower floors.

I am going on my second year living in a northcutt property. I would highly recommend them to…read morepeople who are looking for lower rent near campus. My roommate and I pay less than 500 a month for rent and utilities (utilities can in fact get pretty pricy) and we are within a 5 minutes walk of central campus. I would agree they can be difficult to contact, specifically through email, but they will usually pick up calls. Your best bet to talk to someone is just to walk into the office, which works great since most properties are in a walking distance to them. We've had a few maintenance needs, such as a broken fridge shelf, and they will usually fix it within a few days of us pointing it out. They also send extermination about once a month to replace filters, which has prevented our older building from any issues with bugs. I've never had any issues with the portal we pay rent through, and they allow you to sublet if you alert them first. There are no pets allowed, but most people in my specific complex have dogs and cats. Free parking with a yearly pass, and key pads instead of keys (which is great for a forgetful student like myself)

Our realtor, Lori Fuller, was exceptional. Working with her in the sale of our home was a real…read morepleasure. It was difficult for me as I was working with her from Florida, and she made the process smooth and easy. I would highly recommend her-from the time we put the house on the market to closing took only a little more than a month.

Forrest was 5 stars in every aspect of our purchase process. We were purchasing a second home from…read moreout of state and were completely unfamiliar with the Auburn market. Forrest gently but persuasively steered us away from some potentially bad and naive decisions to a home that fit our budget, was in great shape, and in a wonderful neighborhood. He worked tirelessly on our behalf, was very responsive to our needs, knew the market inside and out, and was just a joy to work with in general. Would highly recommend him.

Unfriendly front desk told me I was getting a refund has been weeks never got my refund, was…read moreleasing a place application got approved and then basically they gave it to someone else after they told me to send an additional paperwork

Really an 0 star company, only gave a 1 star because you have to select something. I will try and…read moresum this up but I know they will come back with some more lies so... Would never rent from them again!!! Move in ready=broken tile, missing blinds, filthy (food on walls, cabinets, and in drawers) floor grout was pretty much black but it was cleanable because my tineco cleaned it, human waste all over the toilet, the doors all had daylight coming thru, ceiling fan hanging on by wiring, sinks not attached, appliances broken, animals in the attic running around at night, faulty wiring, dryer exhaust clogged by inhabitants of rodents, mailbox that usps had refused to deliver to and so much more. This is their ideal of move in ready. As items were found they were notified. Shoot I even felt bad because they excessive amount of issues. But I was told they just got the property and they needed to know so they could fix it all. Well some things were addressed for instance they sent someone to look at the stove he attempted to fix it however the main burner didn't work he said he needed some parts and then he never came back. Same issue with the sink guy, he came and gave a price and that was the last we heard. But let's also keep in mind this was months down the road. At one point I was told (which I also have corresponding emails to prove) that the office had some drama going on and that was the reason our stuff wasn't taken care of. I was injured due to the negligence of the property's upkeep. So this is just some of the issues we lived and dealt with. So we moved out and they decided to take it upon themselves to break Alabama law on returning our refund. They never notified us of any charges and never returned the 2k we paid. We were patient and when we started to ask about our refund, we were never told anything about them keeping and we thought we were getting it back. Contacted the attorney generals office and they basically told the AG that the items that were existing prior to our move in were items we damaged. So the AG basi y said we have to seek the court system to try get our money back. It was then brought to light they stated we never returned the garage door opener and keys. However I had pictures of them in the mailbox. They also stated a portable hot tub was left, not sure how when we gave it to a friend of ours. They went and took pictures a day before we were officially moved out. We never missed a payment and the home was left in better condition than we got it in. The owner of prestige was made aware of all of this throughout the entire process and then it was brought directly to his attention and he laughed and said we were liars and said good luck trying to do anything he isn't touchable. So with all that at the end of the day just do your research on what company to rent from, because this one is shady and unethical!

I Live in Biloxi at one of there Properties. I called to voice my opinion about things that were…read morenot right on the property. The front desk person Mandy was rude and told me if I didn't like the way things were that I was welcome to move. She is an Unprofessional Employee who really needs to be reprimanded. This property in Biloxi has numerous calls to the Corporate level and they do nothing about it. It is a filthy bug ridden trash depot. I would not let the Homeless stay here. They live in Auburn of course equals bad football team and bad management. I pay my rent on time and usually pay ahead and once my Lease is up I will be moving out of this Hell-Hole they call an Apartment Community. Please do not move-here as you will regret it. They are so many more caring Management staffs and owners in this area. The Managers never get out of the office except to smoke or go to Lunch. I would give them a negative star if they had one. Pictures will follow of the Garbage Dump and the Fire Lanes that they allow the Residents to park in.

The front desk woman is really nice and professional she is a decoy, the rest of the business is…read morenothing like her! They will not fix anything that will take longer than 15min or cost them more then $40. Your deposit will be stolen regardless (3 other ppl moved out around the same time as I did and all 4 of us pretty much lost our deposit) and the back office people are extremely rude. Use another company! They have available cheap property because of bad maintenance and cheating students.

The best people and service! They are willing to do what it takes to find the right fit home.read more

Why might Hayley's Google reviews look somewhat friendlier than its Yelp reviews? One possible…read moreclue: Hayley emailed current tenants offering entry into a giveaway for four Auburn football tickets if they posted a Google review and submitted a screenshot with their name and email. To be fair, the email did not expressly require a positive review. It simply placed free football tickets on the table and requested public feedback. Readers may decide for themselves how organically that particular crop of cheerful Google reviews grew. My experience has been considerably less festive. I timely submitted a Move-In Inspection Form identifying 54 items requiring assessment. Hayley's lease then creates a wonderfully sealed administrative loop. Paragraph 1.45 makes the inspection form part of the lease, and the form states that repaired items will be removed and no longer considered pre-existing damage. Meanwhile, paragraph 1.13 makes the tenant responsible for notifying management when a repair was ineffective and follow-up is required. After maintenance visited, I asked for a list of what had been addressed so I could inspect the work and comply with paragraph 1.13. Management responded, "We do not provide a list," and told me to submit more work orders. That leaves two choices: assume maintenance repaired everything--mostly ineffectively--or assume it repaired nothing. Without knowing what maintenance claims to have done, I cannot determine whether a repair was effective, request the contractually required follow-up, or know which conditions management may remove from the pre-existing-damage record. Bless their hearts--it is a remarkably efficient system, provided documentation and landlord accountability are not desired outcomes. Despite maintenance telling me to submit work orders for anything needing attention, several requests were canceled as duplicates or dismissed because the conditions appeared on the move-in form. Management then directed me to resubmit everything through the work-order system, preferably bundled together, while declining to guarantee an itemized response. Thomas from management subsequently called to complain that I was submitting too many work orders and that "that simply won't work." He attempted to reassure me that everything on the move-in checklist would remain pre-existing damage, despite the form's actual language. The workmanship has been equally awe-inspiring. Maintenance replaced a malfunctioning keyed knob on the front exterior door with a non-locking closet passage knob. The manufacturer confirmed that the product is not rated for exterior use. Hayley canceled the follow-up request because the door has a deadbolt and management considers the passage knob acceptable outside. Apparently proximity to a deadbolt grants interior hardware full-weather resistance. A leak beneath the kitchen sink was also documented at move-in. The damaged cabinet bottom was covered with thin plywood, but the leak remains active and water staining continues. Concealing water damage is, regrettably, still not a viable plumbing repair. Communications have gone unanswered for more than a week at a time. Meanwhile, I have had to photograph conditions, preserve packaging, contact manufacturers, research records, and repeatedly request written documentation just to determine what was repaired and what remains classified as pre-existing damage. One star--not because rental properties never have problems, but because competent repairs and basic maintenance records should not require this much persistence. At this point, I am not demanding perfect records; the existence of any meaningful maintenance record would be progress. Football tickets may generate Google review entries. They do not create accountability.

We went through financial hardship after 3 years of being a reliable tenant. All…read more of a sudden we found out who our landlord truly was. Would harass us late at night, insulted us and constantly threw out empty threats of eviction. Not only we're we struggling but our landlord became an absolute nightmare. We lived with anxiety.

As a parent I can tell you that living here is nice. There was one problem with the air when the…read morekids moved in and it was fixed quickly. They did not, however repair in the drywall where the water leaked. The first problem with Liberty is that you cannot mail in your rent. All three kids mailed a payment at one time or another and EVERY SINGLE TIME it was never received and a late fee added. This is important to remember when the kids are home for summer or over the Christmas holidays. Also they will immediately contact the primary parent on the lease and demand payment at 8am on the 6th of the onth. You should also be aware that you will get back a minor portion of your deposit. The kids will be charged at least $200 for them to clean (even though the apt may be spotless when they left). Also there will be a charge for them to paint for the next tenants, even if there is nothing wrong with the walls. Also, there were multiple trips by maintenance to fix the refridge drip pan and it was never resolved. There was a $288 fee for drip pan replacement.

Shelton Mill is by far the best place to live in Auburn. My husband and I love the pool, tennis…read morecourts, and the large amount of green space. The pool is so big and has a water slide and kiddie pool. The pool always has a lifeguards on duty and they a super friendly!

Landscaping is beautiful, buildings are brand new. Staff is so helpful and friendly. Area is quiet…read more Neighbors are friendly.