Negative stars. Called this place to list a home. Rob What a joke. I don't know how he gets any…read moreclients the way he talks to people on the phone. Call Seth at 360 property management instead!

If I could leave negative stars... I would. We paid $180 in application fees(because even…read moreco-signers are required to pay), only to find out afterward that there are non-refundable $700 move-in and move-out fees. These charges were never explained upfront. Even worse, no one was available to talk to us. We tried multiple times to get clarification, but no one returned our calls or followed up. This kind of customer service is unacceptable and feels extremely dishonest.

Warning to new tenants - When you move in and are completing your move-in report make sure you note…read moreEVERYTHING, regardless how insignificant you may think it is. We moved into Terra Nova (the original apartments, not the remodeled ones). Walls are dirty, kitchen cabinets are gross, old tape on the wall, stove drip pans were rusted and black, ceiling tiles had yellow water stains, etc. It was hard to pinpoint which items to note on the move-in report as everything was old and worn. 12 months later we moved out and received a charge for dirty drip pans (they were unclean-able, believe me I tried). We explained they were like that when we moved in but didn't note it because they were in the same bad shape as the entire kitchen. Apparently that wasn't good enough. Perhaps some of the money they charge tenants at move-out should be used to replace the worn items instead of pocketing it. Oh yeah, forgot to mention dealt with roaches the entire time. On a positive note - we did complain to management about several things (roaches, broken air, leaking water heater) and they do send over maintenance to take care of the problem. The maintenance crew are nice people.

Terrible experience renting from the company. After the lease ended they charged us outrageous…read moreamounts for deferred maint that the owner neglected to do. Would not recommend them at all. If you are currently under lease with them, be very vigilant at end of lease. They kept our deposit plus sent us additional charges with most of the figure being "labor" but with no substantial proof of the time their employees worked on the property.

I contacted Porter Properties about listing a commercial building I have for lease. The manager, or…read moredirector met me at the property, took a few notes and then never followed back up with me. Not exactly a go-getter.

Left one phone message with a woman and 2 subsequent emails via their web site for someone to…read morecontact me about advertising rental property in opelika. Never heard back. How do they stay in business?

Their reviews speak for themselves. They do NOT allow for…read moreearly termination EVEN if you haven't moved in and have a subleasor. My daughter is 2 weeks from moving in and her lease was signed for $1300 but now wants $1500. Charges deposit, and 2 months rent to get out of the lease they already have another renter for. Greedy and very rude about "holding my daughter ransom". I may look into hiring an attorney for her just to prove a point that being rude and mean doesn't win. Thomas, I hope you don't treat your family like this and I hope your mother doesn't know how you hurt the people you deal with. She will be VERY disappointed.

There are not enough words in the english vocabulary to describe how terrible this company is. The…read moremost disgusting, haphazard service you could ever receive. They only care about money, and seeing as this is a management company in a college town, the fact that they don't like people makes me wonder why the people who work here chose this career or why they should have one at all. These people are middle-aged, choosing to yell and degrade people everyday. They will talk down to you, gaslight you, and never admit any wrongdoings even if all proof goes against them. If it is financially feasible for you to do so, stay away from this place. P.S. I wonder if Thomas will ever get that stick that's stuck up his ass out. Chill out dude, it's pathetic.

I am going on my second year living in a northcutt property. I would highly recommend them to…read morepeople who are looking for lower rent near campus. My roommate and I pay less than 500 a month for rent and utilities (utilities can in fact get pretty pricy) and we are within a 5 minutes walk of central campus. I would agree they can be difficult to contact, specifically through email, but they will usually pick up calls. Your best bet to talk to someone is just to walk into the office, which works great since most properties are in a walking distance to them. We've had a few maintenance needs, such as a broken fridge shelf, and they will usually fix it within a few days of us pointing it out. They also send extermination about once a month to replace filters, which has prevented our older building from any issues with bugs. I've never had any issues with the portal we pay rent through, and they allow you to sublet if you alert them first. There are no pets allowed, but most people in my specific complex have dogs and cats. Free parking with a yearly pass, and key pads instead of keys (which is great for a forgetful student like myself)

I stayed with them for around 15 months. They are least professional realty service providers that…read moreI have ever seen in US. They would never do maintenance, would bombard your email with non-sensical threats and useless notices. Three months before the lease end date approaches, they started bombarding my email with lease ending notices. They dont pay your security deposit back and would blame you for everything that is wrong with their property. Once a pipe was leaking from the apartment inundating the lower apartment and they blamed us for mopping the floors which caused water leakage on lower floors.

The worst realty you could ever deal with avoid them at all costs. They are blatantly selfish and…read moreprey on students by hoarding the cheaper properties that fit a student budget. Students, wake up: before you sign anything or pay for anything, demand a copy of their sample lease. You'll see for yourself how it violates even the most basic tenant rights. Property owners, don't think you're safe if they can treat tenants this ruthlessly, they won't hesitate to do the same to you.

I would give Folmar Realty Co a negative score if I could. They are crooks. The manager kept…read more$550.00 of my deposit. I had photos of the stains that were on the carpet when I moved in. He listed several petty reasons like touch up paint and a closet shelf that was broken when I moved in. My advice is RUN as fast as you can.

We went through financial hardship after 3 years of being a reliable tenant. All…read more of a sudden we found out who our landlord truly was. Would harass us late at night, insulted us and constantly threw out empty threats of eviction. Not only we're we struggling but our landlord became an absolute nightmare. We lived with anxiety.

As a parent I can tell you that living here is nice. There was one problem with the air when the…read morekids moved in and it was fixed quickly. They did not, however repair in the drywall where the water leaked. The first problem with Liberty is that you cannot mail in your rent. All three kids mailed a payment at one time or another and EVERY SINGLE TIME it was never received and a late fee added. This is important to remember when the kids are home for summer or over the Christmas holidays. Also they will immediately contact the primary parent on the lease and demand payment at 8am on the 6th of the onth. You should also be aware that you will get back a minor portion of your deposit. The kids will be charged at least $200 for them to clean (even though the apt may be spotless when they left). Also there will be a charge for them to paint for the next tenants, even if there is nothing wrong with the walls. Also, there were multiple trips by maintenance to fix the refridge drip pan and it was never resolved. There was a $288 fee for drip pan replacement.

I want to say thank you to the staff for assisting me and my family. They went above and beyond to…read moreaccomodate us even after hours.

I am a current renter and I highly recommend avoiding this management company!…read more My air conditioner went out on a Friday morning in 90 degree weather. I notified the management company immediately (early morning) and minutes before office closing, I was informed by the cooling company that they cannot come out for repair until Monday due to the management company's refusal to pay for what they consider "emergency repair". Well, I consider going the entire weekend without air an emergency! I contacted the management office and spoke with Claire who lacks any basic customer service skills. She began by telling me this is "standard procedure". Not once did she apologize for the inconvenience or offer any accommodations. After my initial shock of her tone and response, I shared that I expected a higher level of service. She then proceeded to yell and ask what did I mean. When I'm paying nearly 2,000 in rent, I told her at the bare minimum I expected an apology for the inconvenience. She continued with her apathetic response and still never offered an apology. Please see the other reviews and DO NOT DO BUSINESS WITH THIS COMPANY!