Warning to new tenants - When you move in and are completing your move-in report make sure you note…read moreEVERYTHING, regardless how insignificant you may think it is. We moved into Terra Nova (the original apartments, not the remodeled ones). Walls are dirty, kitchen cabinets are gross, old tape on the wall, stove drip pans were rusted and black, ceiling tiles had yellow water stains, etc. It was hard to pinpoint which items to note on the move-in report as everything was old and worn. 12 months later we moved out and received a charge for dirty drip pans (they were unclean-able, believe me I tried). We explained they were like that when we moved in but didn't note it because they were in the same bad shape as the entire kitchen. Apparently that wasn't good enough. Perhaps some of the money they charge tenants at move-out should be used to replace the worn items instead of pocketing it. Oh yeah, forgot to mention dealt with roaches the entire time. On a positive note - we did complain to management about several things (roaches, broken air, leaking water heater) and they do send over maintenance to take care of the problem. The maintenance crew are nice people.

Terrible experience renting from the company. After the lease ended they charged us outrageous…read moreamounts for deferred maint that the owner neglected to do. Would not recommend them at all. If you are currently under lease with them, be very vigilant at end of lease. They kept our deposit plus sent us additional charges with most of the figure being "labor" but with no substantial proof of the time their employees worked on the property.

Negative stars. Called this place to list a home. Rob What a joke. I don't know how he gets any…read moreclients the way he talks to people on the phone. Call Seth at 360 property management instead!

If I could leave negative stars... I would. We paid $180 in application fees(because even…read moreco-signers are required to pay), only to find out afterward that there are non-refundable $700 move-in and move-out fees. These charges were never explained upfront. Even worse, no one was available to talk to us. We tried multiple times to get clarification, but no one returned our calls or followed up. This kind of customer service is unacceptable and feels extremely dishonest.

The worst realty you could ever deal with avoid them at all costs. They are blatantly selfish and…read moreprey on students by hoarding the cheaper properties that fit a student budget. Students, wake up: before you sign anything or pay for anything, demand a copy of their sample lease. You'll see for yourself how it violates even the most basic tenant rights. Property owners, don't think you're safe if they can treat tenants this ruthlessly, they won't hesitate to do the same to you.

I would give Folmar Realty Co a negative score if I could. They are crooks. The manager kept…read more$550.00 of my deposit. I had photos of the stains that were on the carpet when I moved in. He listed several petty reasons like touch up paint and a closet shelf that was broken when I moved in. My advice is RUN as fast as you can.

I am going on my second year living in a northcutt property. I would highly recommend them to…read morepeople who are looking for lower rent near campus. My roommate and I pay less than 500 a month for rent and utilities (utilities can in fact get pretty pricy) and we are within a 5 minutes walk of central campus. I would agree they can be difficult to contact, specifically through email, but they will usually pick up calls. Your best bet to talk to someone is just to walk into the office, which works great since most properties are in a walking distance to them. We've had a few maintenance needs, such as a broken fridge shelf, and they will usually fix it within a few days of us pointing it out. They also send extermination about once a month to replace filters, which has prevented our older building from any issues with bugs. I've never had any issues with the portal we pay rent through, and they allow you to sublet if you alert them first. There are no pets allowed, but most people in my specific complex have dogs and cats. Free parking with a yearly pass, and key pads instead of keys (which is great for a forgetful student like myself)

I stayed with them for around 15 months. They are least professional realty service providers that…read moreI have ever seen in US. They would never do maintenance, would bombard your email with non-sensical threats and useless notices. Three months before the lease end date approaches, they started bombarding my email with lease ending notices. They dont pay your security deposit back and would blame you for everything that is wrong with their property. Once a pipe was leaking from the apartment inundating the lower apartment and they blamed us for mopping the floors which caused water leakage on lower floors.

Our realtor, Lori Fuller, was exceptional. Working with her in the sale of our home was a real…read morepleasure. It was difficult for me as I was working with her from Florida, and she made the process smooth and easy. I would highly recommend her-from the time we put the house on the market to closing took only a little more than a month.

Forrest was 5 stars in every aspect of our purchase process. We were purchasing a second home from…read moreout of state and were completely unfamiliar with the Auburn market. Forrest gently but persuasively steered us away from some potentially bad and naive decisions to a home that fit our budget, was in great shape, and in a wonderful neighborhood. He worked tirelessly on our behalf, was very responsive to our needs, knew the market inside and out, and was just a joy to work with in general. Would highly recommend him.

Unfriendly front desk told me I was getting a refund has been weeks never got my refund, was…read moreleasing a place application got approved and then basically they gave it to someone else after they told me to send an additional paperwork

Really an 0 star company, only gave a 1 star because you have to select something. I will try and…read moresum this up but I know they will come back with some more lies so... Would never rent from them again!!! Move in ready=broken tile, missing blinds, filthy (food on walls, cabinets, and in drawers) floor grout was pretty much black but it was cleanable because my tineco cleaned it, human waste all over the toilet, the doors all had daylight coming thru, ceiling fan hanging on by wiring, sinks not attached, appliances broken, animals in the attic running around at night, faulty wiring, dryer exhaust clogged by inhabitants of rodents, mailbox that usps had refused to deliver to and so much more. This is their ideal of move in ready. As items were found they were notified. Shoot I even felt bad because they excessive amount of issues. But I was told they just got the property and they needed to know so they could fix it all. Well some things were addressed for instance they sent someone to look at the stove he attempted to fix it however the main burner didn't work he said he needed some parts and then he never came back. Same issue with the sink guy, he came and gave a price and that was the last we heard. But let's also keep in mind this was months down the road. At one point I was told (which I also have corresponding emails to prove) that the office had some drama going on and that was the reason our stuff wasn't taken care of. I was injured due to the negligence of the property's upkeep. So this is just some of the issues we lived and dealt with. So we moved out and they decided to take it upon themselves to break Alabama law on returning our refund. They never notified us of any charges and never returned the 2k we paid. We were patient and when we started to ask about our refund, we were never told anything about them keeping and we thought we were getting it back. Contacted the attorney generals office and they basically told the AG that the items that were existing prior to our move in were items we damaged. So the AG basi y said we have to seek the court system to try get our money back. It was then brought to light they stated we never returned the garage door opener and keys. However I had pictures of them in the mailbox. They also stated a portable hot tub was left, not sure how when we gave it to a friend of ours. They went and took pictures a day before we were officially moved out. We never missed a payment and the home was left in better condition than we got it in. The owner of prestige was made aware of all of this throughout the entire process and then it was brought directly to his attention and he laughed and said we were liars and said good luck trying to do anything he isn't touchable. So with all that at the end of the day just do your research on what company to rent from, because this one is shady and unethical!

I Live in Biloxi at one of there Properties. I called to voice my opinion about things that were…read morenot right on the property. The front desk person Mandy was rude and told me if I didn't like the way things were that I was welcome to move. She is an Unprofessional Employee who really needs to be reprimanded. This property in Biloxi has numerous calls to the Corporate level and they do nothing about it. It is a filthy bug ridden trash depot. I would not let the Homeless stay here. They live in Auburn of course equals bad football team and bad management. I pay my rent on time and usually pay ahead and once my Lease is up I will be moving out of this Hell-Hole they call an Apartment Community. Please do not move-here as you will regret it. They are so many more caring Management staffs and owners in this area. The Managers never get out of the office except to smoke or go to Lunch. I would give them a negative star if they had one. Pictures will follow of the Garbage Dump and the Fire Lanes that they allow the Residents to park in.

The front desk woman is really nice and professional she is a decoy, the rest of the business is…read morenothing like her! They will not fix anything that will take longer than 15min or cost them more then $40. Your deposit will be stolen regardless (3 other ppl moved out around the same time as I did and all 4 of us pretty much lost our deposit) and the back office people are extremely rude. Use another company! They have available cheap property because of bad maintenance and cheating students.

Their reviews speak for themselves. They do NOT allow for…read moreearly termination EVEN if you haven't moved in and have a subleasor. My daughter is 2 weeks from moving in and her lease was signed for $1300 but now wants $1500. Charges deposit, and 2 months rent to get out of the lease they already have another renter for. Greedy and very rude about "holding my daughter ransom". I may look into hiring an attorney for her just to prove a point that being rude and mean doesn't win. Thomas, I hope you don't treat your family like this and I hope your mother doesn't know how you hurt the people you deal with. She will be VERY disappointed.

There are not enough words in the english vocabulary to describe how terrible this company is. The…read moremost disgusting, haphazard service you could ever receive. They only care about money, and seeing as this is a management company in a college town, the fact that they don't like people makes me wonder why the people who work here chose this career or why they should have one at all. These people are middle-aged, choosing to yell and degrade people everyday. They will talk down to you, gaslight you, and never admit any wrongdoings even if all proof goes against them. If it is financially feasible for you to do so, stay away from this place. P.S. I wonder if Thomas will ever get that stick that's stuck up his ass out. Chill out dude, it's pathetic.

Shelton Mill is by far the best place to live in Auburn. My husband and I love the pool, tennis…read morecourts, and the large amount of green space. The pool is so big and has a water slide and kiddie pool. The pool always has a lifeguards on duty and they a super friendly!

Landscaping is beautiful, buildings are brand new. Staff is so helpful and friendly. Area is quiet…read more Neighbors are friendly.

Excellent is an understatement to describe Ashley. She is extremely organized, methodical, and…read moreprofessional. She does not patronize but provides her clients with candid professional opinions. Ashley goes out of her way to explain every legal and technical details, recommends very good inspectors. She is quite no nonsense. I am a first time home buyer. And it took me 3 hours to narrow down the house I wanted to buy. Ashley can also work with difficult people and thus, the entire process becomes much easier with her help/advice. I would strongly recommend her.

Working with Team Ashley was a wonderful experience! The team always answered in questions we had,…read moreworked hared to market our home, and got it SOLD quickly! I would highly recommend Team Ashley to anyone that is ready to sell or purchase a home!