Yoooooooooooooooooooooo! I can't recommend this place enough! After the nightmare of having two…read moredrunk drivers crash into my car while it was parked, I was stressed and had no idea where to take it. I started researching body shops and came across this one, and from the very first phone call, they made everything so much easier. The biggest surprise was that I lived about 50 miles away, but that wasn't a problem for them at all. They immediately arranged for a tow truck to pick up my car and even had a replacement vehicle delivered straight to my house the same day. That level of customer service was beyond anything I expected. The repair process ended up taking about a month and a half, but that wasn't the shop's fault. The delay was entirely because the other driver's insurance company took over a month just to send someone out to inspect the damage and approve the estimate. Throughout the whole process, the shop kept me informed with regular updates, answered my questions quickly, and was always friendly and professional. What really made the experience stress-free was that they provided me with a loaner car the entire time, so I never had to worry about being without transportation. They truly went above and beyond to make a frustrating situation as painless as possible. If you're looking for a body shop that genuinely cares about its customers, communicates well, and stands behind its work, this is the place to go. Hopefully I never need body repairs again, but if I do, I wouldn't hesitate to bring my car back here. Highly recommended!

This by far is the best Auto Body Shop I've ever been to. From the initial claim filing with…read moreAllstate they were there with me every step of the way. On the last day of me having the rental they provided I had a slight accident and reaching out to them a getting the rental to the shop was an easy experience. They even paid for a Lyft for me to go to mall while i waited for my car to finish up. I definitely will come back. Oh yes I forgot to mention they didn't even charge me a deductible or an any fees for the rental they provided!!!

Fast pickup and good communication…read more Javier and his tow truck driver were easy to work with and coordination of vehicle pickup was easier than most other companies I've worked with. The highlight of my experience was Javier's straight forward (fair-non lowball) initial offer based on my project post on yelp. Overall pleasure to work with JVR auto junk

JVR Towing was a life saver. Locked my keys in my car and they were able to come quickly within the…read moretimeframe they gave me and helped me out. Jesus was very kind and friendly, and I really appreciated his professionalism. I would definitely call them in the future, hopefully not for the same issue lol. I also felt like the charge was very reasonable for the service.

We had originally called AAA for tow from Los Angeles to Thousand Oaks. After waiting about 4 hours…read moreAAA couldn't find a tow truck to tow the car due to the tow not being local. So we had called A local spot and cazarez towing came to the rescue. I forget his name but the driver was amazing and quick to respond. Thank you for all your help. Very much appreciate.

If i could give this company less then one star i absolutely would. I'm writing this review to warn…read moreyou about the absolute shit show this company has put me and my partner through. I hired them through Prestige Auto company (which also is a scam) because i specifically chose them based on their reviews, and i was booked through them with this second party towing company (CAZARES towing). They care ZERO percent about your time. They had told me my motorcycle was going to be picked up within a 2 days window from Los Angeles to be towed to Portland, Oregon. Which it was not picked up or delivered by any time frame they have given me. Not to mention they ended up picking it up at 12:30am outside of that 2 day window of time they told me it would be picked up. AND on top of that, the truck driver couldn't even get the motorcycle on the semi truck by himself so i had to personally help him push it up a 2 foot wide ramp, and it almost tipped over on me multiple times. HUGE liability! That was JUST the motorcycle Getting picked up. This company then told me my bike would be dropped off by Friday and or Saturday. Which i had to have someone take off work and be available for receiving the bike for 2 days straight in a different state. They gave us the run around countless times of when my motorcycle would be delivered. On Friday they told us it would be delivered Saturday. Then Saturday rolls around and said it's be delivered by the afternoon, THEN they said it wouldn't be delivered until midnight Saturday. THEN margarita "the manager" or whoever she is, said it absolutely would be delivered by 8am (when the person receiving the bike has to be leaving for work). She promised me it would be delivered by 8am, and then texts me at 6am....... Long story short, DO NOT book this company. I'm doing you a huge favor. And saving you a HUGE headache. This company is greedy and will take your money and not give two shits about your time, or your vehicle. I wish i had done my research earlier and booked another company. Makes sense because on yelp they have one review and it's pretty similar. STAY AWAY FROM THIS TOWING COMPANY

Fast, professional, great price, easy communication. My car broke down because I ran out of gas…read more The first company I called didn't pick up. Called Acasta and Alfonso picked up right away. He arrived just as promised within 20 minutes. He sent updates through text along the way. Friendly and professional. I will be calling them if I should ever need service again.

i called them today at 7:40 in the morning, 2 hours later no call from they're dispatcher or…read moreanything. sad to let down hope this review helps.

After being left high and dry by AAA for over 3 hours we were in desperate need of help with a tire…read morechange. Called After Collision looking for help, within 15 minutes they had a service vehicle out to us to support. We were so thankful for the quick service! Would recommend After Collision service to anyone in the area. Thank you for the quick and professional service.

Had a breakdown late in the evening and needed someone to tow my car as quickly as possible. This…read moreservice promised they would be there in 15 minutes or less, so I opted to use them, despite them being 40% more expensive than the other two places I called ($140 vs. $100). They ended up taking nearly an hour to arrive, and blocked my number when I had to call back twice to see if they were getting close. To make matters worse, the owner refused to provide an invoice for me to submit to insurance. Owner acts friendly on the phone, but clearly only cares about the money. Avoid at all costs - the other towing companies in the area are cheaper, and they certainly can't be any worse than this one.

Thank you Valley Express, and especially Sam, for being so wonderful to me! Car issues are never…read morefun, especially as a female, and Sam was professional and very knowledgeable. He was quick and the service was affordable. Hoping I don't have any more car issues, but if I do I know who I'm calling. Also, I learned a few tips about my car. Would highly recommend to anyone in the area.

Wow, I never thought I would have such a great rowing experience but this company proved otherwise…read more My car had a flat tire with a broken axel or something and my insurance is based in Michigan so it was taking forever (not to mention I wasn't even sure if it was covered). I looked up towing places and I came across Valley Express Towing. I called them and they arrived in less than a half hour to pick up my vehicle and tow it to the closest dealership to have it fixed. I was so relived when Sam cam and picked up my vehicle. He was so nice to me. I was having such an awful day and when he arrived I knew things were going to be better. Thank God for this place! I still don't know if insurance ever picked up my car!

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

I have AAA insurance and they dispatched SAN GABRIEL VALLEY TOWING . I only had to wait 15 minutes…read morethey got to my location super fast . My tech guy name is Jonathan he was so professional and helpful , he changed my flat tire in record time , also gave me information to be safe driving with my spare tire I will recommend this towing customer 100% - fast respond - excellent customer service - they kept calling me with ETA arrival Thank you for helping me with my flat tire and thank you Jonathan for being so professional .

I used SGV towing via AAA for a battery issue I was having. They came 10-minutes after I reached…read moreout to them and they were fast and efficient. The gentleman who came to help me out with my car was very informative on what was going on. He was able to replace my battery but mentioned to me that I needed to still change out my alternator as that was the main issue with the vehicle. Thank you SGV towing for being fast and efficient, especially for someone with a busy schedule like myself!