Always great Nina does a great job every time . Easy to get appointments and they're always on time Highly recommend read more

I had my first-ever Russian manicure and pedicure with Zhanna at the 312 Wheeling location, and she was amazing! My nails and toes are so clean, beautiful, and perfectly detailed. She is very meticulous, professional, and pays attention to every little detail. Everything was so clean and beautifully done. I'm so happy with the results and will definitely be coming back to her! read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois

I started coming here a few months ago when I noticed my nails were getting thinner and thinner from getting dip at a different salon. When I first came here, they paired me with Zhanna and I've back been back numerous times since. She is what I consider a nail Doctor, who immediately gave me a plan of what we would do to make my nails stronger, starting with a full set, then fill, now builder gel. I've never had a technician care about the health of my nails and work so hard and getting rid of skin build up and widening my nail bed. Her pedicures are beautiful too. I had been getting mani pedis from another salon that, because of the shape, were either not lasting or causing ingrowns. She brought this to my attention and made sure she did shapes that worked for me. Zhanna is so kind and thorough. See her! read more

312 Nails & Spa - Russian manicure and builder gel - Nail Salons Near Me - Wheeling, Illinois

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Trina is my favorite! She always does such an excellent job! Love come here and seeing her every time read more

312 Nails & Spa - Dip with white polka dots! - Nail Salons Near Me - Wheeling, Illinois

Nina is great at dip manicure I had french today I have been coming to 312 for over two years Love the dip! read more

312 Nails & Spa - My french manicure - Nail Salons Near Me - Wheeling, Illinois

Thanks for the response, however, my daughter had reported that it was the manicurist's second day on the job, and the nails fell off right away. Yes the supplies were used, but the manicure/pedicure was not done properly. With her out of town, the promise of coming back and being able to have them redone is not really an option. She will probably not be back in town for another year, and there's no certificate that she can use for future service. This makes it an empty promise. I understand that you made an iron clad police to protect you, but what about when your service messed up? This does not show that you look out for the customer. read more

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Service was great and so is he customer service! They give you complimentary champagne to help you relax. Go see Ophelia she is amazing!! read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois

Nicely decorated salon with huge variety of colors. Good and efficient service as well.

I am from out of town but whenever I come to Buffalo Grove, this is the place I go to. It is always clean and the staff are always kind and welcoming. Whatever type of style you need, they are willing to do. Just a great overall experience. Highly recommend Tommy and Trina! read more

Always feel welcome here! Kathy is amazing. She does the best work on my nails! They have a great selection of colors! Fun place to bring friends too! We love to come here and Kathy, Teresa, and Trina are always a good time! read more

The service is great here, they have a huge selection of colors and options, and Teresa always does a wonderful job!

Max is amazing! He does a great job and is extremely creative! I always get complements on my nails:) Entire staff is friendly and accommodating. read more

I am deeply upset by the way my mother was treated at this salon. She was spoken to in a very disrespectful manner by an employee who yelled at her and walked away after she calmly answered his questions. She did nothing wrong. Seeing my mother cry because of how rude and unprofessional he was is something I won't forget. Customer service here is unacceptable. Everyone deserves to be treated with kindness and respect. read more

Great service, nice technician and clean facility. Came as a walk in and was seen in less than 5 min

I had a pedicure and the service was very poor. The lady who did my nails did not do a good job cleaning up my nail beds and did not listen when I asked her to cut the sides of my toenail because of the way my nail tends to grow. When I was finished the worst part was there was no where for me to dry my nails. Their nail drying station was broken and it looked like it hadn't been used in months with cords hanging everywhere. For how much they charge I would expect to not have to walk out of the salon with wet nails! read more

I have been coming to get my nails here for a while. I only go to Lillia, is is literally the best!! Any design you want she will create. She takes her time and the nails always turn out so good!! 1000/10 would recommend read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois

Loved 312 nails in wheeling my favorite location. ! lots of color range options, great technicians, beautiful spa. Nina killed it love my nails so much! Thanks so much! read more

I had an appointment and went in for a no chip manicure. The tech asked if I wanted the nails shortened and I said no, keep the length just clean up. She proceeded to cut the nails (I thought maybe to straighten out). Then she did the color then filed. When I saw the first hand I realized she chopped off all the length and after filing my nails were under my fingertips. When I pointed this out the manager told me they would grow in two weeks. She then insisted she did not cut the length. It is actually uncomfortable for me to type right now. In addition when I had my nails in the device to harden the polish I complained that it felt like it was burning. She told me this was normal. I have had no chip before and this is not normal. I am very upset at the service and the attitude I received. I have gone there several times a year but will be looking for a new salon. read more

Wow wow wow! Love this place! It was my first time here for a pedicure and everyone was exceptionally nice, friendly and professional! I received a great pedicure from Teresa! Thank you so much I will be back again! read more

my nails always look amazing from Max!! The staff there is so great! I highly recommend 312 nails wheeling

They were so awesome and accommodating when I came in a bit later in the day for a mani pedi. Customer service is really great and all the staff are so sweet! I had the deluxe pedi which was so relaxing and my no chip mani also turned out really great! It's super clean as well! Would 100% come back! Teresa was really amazing read more

The owner Joe swore at my daughter! I went to 312 Nails and Spa in Wheeling hoping to treat myself to a relaxing dip powder manicure and pedicure--but it turned out to be one of the worst and most painful experiences I've ever had at a nail salon. The nail technician, Tina, used the electric file so aggressively that she actually nicked my skin and left my nails feeling raw and sore. The dip powder was applied sloppily, with product all over my fingers and uneven shaping. The final result looked nothing like what I asked for--just lumpy, crooked nails that were painful to the touch. My pedicure was no better--uneven toenails, poorly filed, different lengths, and polish smeared outside the nail beds. I left the salon feeling frustrated and embarrassed. When I got home, I was visibly upset. My daughter called the salon to explain what happened. Joe the manager asked us to come in so they could fix it. I hoped they would take accountability and treat me with respect. Instead, we were met with even worse treatment. Joe the OWNER came out and immediately acted rude and dismissive. He kept saying "What's wrong?" in a mocking, sarcastic tone, as if I didn't have a right to be upset about the condition of my nails. When my daughter calmly tried to explain, he pointed his finger in her face and actually swore at her. Yes--the owner of the salon cursed at my daughter instead of apologizing or trying to make things right. The manager, also named Joe? offered to redo the nails, but at that point, I was already in pain from the poor application and overuse of tools. I asked to have the nails removed and to receive a refund, but they refused, claiming my nails were "perfect." I could barely believe it. This nail salon in Wheeling is not only unprofessional, but also disrespectful and unsafe. If you're looking for a nail spa near me, or the best place for a dip powder manicure and pedicure, do not come here or any of their other locations. The owner and manager do not deserve your business. They clearly have no quality standards, no customer service, and no respect for their clients--especially elderly ones like me. I later saw they have a D rating with the Better Business Bureau, and I'm not surprised. I wish I had read the reviews before walking in. I left hurt, humiliated, and with damaged nails. Avoid 312 Nails and Spa at all costs. read more

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Love the color and the service was great! It was very busy so had to wait a while even thought I had an appointment, but it was fine!

Had a very good experience with Trina. Service was excellent and my nails turned out great!

DO NOT GO TO THIS NAIL SALON! THIS IS YOUR WARNING. DO. NOT. GO. I had an appalling experience at this salon that not only demonstrated a complete disregard for basic professionalism, but also raised serious questions about licensing and training. I came in for a Gel-X set and a pedicure--services I've had many times at reputable salons without issue. What I received here was not only sloppy but flat out dangerous. The nail tech, Cindy, cured glue directly onto the skin of my fingers. This isn't a minor mistake--it's an egregious violation of industry health and safety standards. Curing nail adhesive on the skin can lead to severe allergic reactions, including medical grade adhesives like those used in titanium implants. This dangerous exposure can create allergies, contact dermatitis, and obviously pain. This is not just poor workmanship--it's a liability. When I calmly addressed the issue, the man at the front desk confronted the nail tech in front of me and other clients, demanding an explanation. Cindy deflected all responsibility and claimed it was my fault for choosing Gel-X, stating my nails were "too small." If that were genuinely a concern, she should've refused the service up front. That's what a professional does. Instead, she went ahead, botched the job, and placed the blame on me. The nails were misshapen, uneven, and painfully thick--chunky to the point of being unusable. I could not use my fingers. She also cut me multiple times. I normally do my own nails, and frankly, I could have and should've have done better with a basic kit at home. They refused to soak off the set, refused to fix the issue, and refused to issue a full refund. I was told to "go somewhere else" for a correction and only received a partial refund ($40). For context, I spent $120 at this salon for these basic nails and a pedicure. The pedicure chipped the same day and also looked terrible. All of this happened the day before prom. I then had to go to another salon, pay $65 out of pocket to have the nails safely soaked off and redone correctly, and explain the situation to professionals who were frankly shocked by the condition of the set I arrived with. The nail techs at the other salon were impressed with the pricing and job done to my nails. They also expressed just how terrible these nails were. To make matters worse, I was hung up on multiple times when I tried to call back and escalate the issue. No apology, no accountability--just dismissal and silence. This place operates with zero concern for customer safety, zero accountability, and questionable training at best. If Cindy's work reflects the salon's standards, it's hard to believe she's licensed at all. Avoid this salon at all costs. There are too many qualified, responsible nail techs out there to risk this kind of experience. DO NOT GO. read more

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Very clean establishment located in a nice area with lots of parking. Very nice ambiance, and good vibes. I went in for an overlay nail job on my own nails and I did not believe this work was worth the price charged. Techs try to sell you other services and make you feel pressured. High dollar in my opinion and my fingers hurt for 2 days. They had many hang nails. I personally don't recommend. They did not have colored powders which I asked for. They use polish on top of overlay. read more

312 Nails & Spa - This is an $85 nail job on my own nails - Nail Salons Near Me - Wheeling, Illinois

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Cindy is the best and my girl. She's always cheerful and does an excellent job. My nails are always being complimented. read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois

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I was there for the first time with my daughter about a month ago and loved it! I didn't see a self serve bar or drinks but didn't really look. Cindy is the best and owner is so nice. Going back tomorrow! read more

Manicure & Pedicure Excellent job, so happy with the way my nails turned out! Tina did an EXCELLENT job ! read more

The level of unprofessionalism and lack of communication/ understanding what the client is simply asking for here is the biggest problem. I had a rubber base on my nails (which is just simple gel base strengthener so they don't break, not acrylic or anything so extreme) they didn't understand what it was (due to their lack of knowledge on modern techniques) and so I kept telling them exactly what to do (as this wasn't my first time doing this), buff off the color and smooth out the nail (as u normally would anyway for a manicure) and just go forward with a gel MANICURE. It's not a big deal, u can hardly tell the difference between my nail and the extra light layer of strengthener on top of my nail. They kept saying they need to soak my nails and remove the layer or do an acrylic fill... this was not necessary and very extreme, as I already explained to them exactly how to proceed. The manager and Nina, the nail tech doing my pedicure, agreed and said she would do that. All of a sudden when it came time to do my manicure, I was now assigned to a very rude male who didn't even greet me with any courtesy or a hello. before I even sat down at his chair, he rudely just asked, without even making simple eye contact , "what do you want? ", I took a moment waited till he made eye contact and said "HI, HOW ARE YOU?!", this is basic simple human courtesy. I explained again for the third time now what i previously explained to the manager and Nina, that we are just buffing off the current gel color and doing a simple gel manicure, nothing complicated about it. He proceeds to try and convince me to get acrylic fill which I told him I'm not interested in as this is not something I have ever done and plus I'm pregnant and trying to avoid the extra chemicals involved. Iv done this process many times at other salons and it's literally never been such an issue. I'd just simply like to proceed with a GEL MANICURE! He says ok and proceeds to try and just do a color change; at this point I had to AGAIN explain, no we are doing a manicure! So he goes straight into cutting my cuticles... I said aren't I going to soak my nails and push the cuticles first? I do my nails myself enough to know how this basic process goes and he says no, and was refusing to follow standard manicure practice. When I asked very confused, why? He just got up and said I can't do ur nails and just quit, ARE YOU KIDDING?! The manager comes back and again starts trying to tell me that my nails will be "uneven" unless they do acrylic, which is incorrect because I have done this many times and would simply like them to just do what I'm asking! I told him I heard what u think and u have done your due diligence of "warning" me that you THINK the outcome won't be great and I heard you and have accepted the risk of moving forward with what I have decided. At the end of the day; your job is to simply do what the client is asking, it's not my problem you don't know what a rubber base is and can't follow simple instructions. He told me "ok ok I will have another tech come help just give me a few minutes" but at this point this was way more stressful than it needed to be and I told him forget it and that I will just go home and do my own gel manicure. All they had to do was simply follow my instructions and provide a simple gel manicure without overthinking the matter, it would have been fine. But the lack of understanding and poor communication and professionalism cost them a customer. This was supposed to be a relaxing experience and it was extremely stressful and upsetting. I walked out without my nails being done. read more

I had gone in to get a fill for powder gel on 4/26/2024, which I had first originally gotten the full set powder gel at 312 Nails in Arlington Heights, IL. These both were okay and in my opinion, the Arlington Heights location did a better job. It lasted about a week before my nails were chipping off in some areas. I went in today, 5/5/2024, to just get them removed because I was done with have them on and looking broken. It wasn't a pleasant experience for either me or the nail technician, considering the consistent filing and soaking for each finger. AND they still didn't get everything off. I was nice and patient with the nail tech as she tried what she could. I thought, "well it is what it is" and the price for nail removal is $5 by 312 Nails' standards. I go up to checkout in which the man at the front tells me it's $20. I said, "what? I just got them removed and I had gotten them done here (the Wheeling location) for a fill." He just said, "I know, but it was hard to take off so it's $20." How is that my fault?? Now, my nails are left brittle and weak with still some powder gel on. I still paid, and I never leave bad reviews, but this is truly unacceptable. Why would I come at all if the state of my nails would be left like this? YOU are supposed to be the professionals with the expertise to be able to take off the nails YOU put on. All I can do is leave a review, as I wouldn't want anyone else to experience something like this. read more

312 Nails & Spa - Nail removal immediately after - Nail Salons Near Me - Wheeling, Illinois

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Place is huge, looks clean and modern. Went in there first time, I wasn't sure what to expect and since I've been meaning to try the dip manicure. Staff were helpful and recommended me to give it a try and I'm happy I did. They even offered drinks as a complimentary, I just didn't need it. Julie was my technician, she was great at it. I had dip manicure and regular foot spa pedicure with polish with a total of $80.00 plus tip of course. It's worth it, even after 1 week it still really looks good and I would think this will really last for a long time. Thanks a lot! read more

312 Nails & Spa - Dip manicure after 1 week - Nail Salons Near Me - Wheeling, Illinois

I had an appointment at 5:45 and was brought to a pedicure bowl with very little, cold water and the bubbler not turned on. Waited for 20 minutes and asked how much longer. Was told 5 minutes. 5 minutes went by and still ignored. When I stood up, the girl that filled the bowl asked if the water was too cold, at that point I decided to head to another salon for a pedicure. read more

I've been going to this salon for years and went here with a friend today. I made an appointment with Max, as he always does a wonderful job, but they disregarded my request and handed me off to another random nail tech. They didn't have the color I requested, so had to pick out a different one (this happens all the time). She got gel polish all over my cuticles, and when I asked her to do a simple star, she had to try 3 times, and it ended up looking a bit wonky. Walked out with gel all over the skin around my nails and hands, and my friend had a similarly poor experience. read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois

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Well, I decided to get my nails done on Sunday in a pinch because I'm from out of state and this experience is definitely one I won't forget! :) Not only did they not realize I was Vietnamese and could understand them, they were talking about how my breasts were out and one of the technicians was just complaining for 40 minutes about how my nail design was so tedious and how she didn't want to do it. But that's not it, they made my husband bleed out and she absolutely destroyed my cuticles. But the nail design was decent. Shout out to my own people. read more

312 Nails & Spa - My messed up finger. - Nail Salons Near Me - Wheeling, Illinois

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Horrible first experience here. Front desk staff was pounding a Red Bull and oblivious to me when I walked in. I had to clear my throat 3 times before he looked up to acknowledge me. I needed old gel polish removed, and when I indicated to the nail tech that I prefer he not use the electric file, he tried to convince me that it's better than removing the polish by hand. I had to advocate for myself and insist he not do it his preferred (easier, faster) way... and then he pouted the rest of the time. Never once made eye contact or spoke to me or asked how I was doing. Had to ask him twice to cut my nails short (as requested). I had to remind him to remove the cuticles on my left hand. He texted in front of me while waiting for my nails to cure. He repeatedly insisted I stop making a claw with my hands. I had to tell him twice that I cannot help it, that I have arthritis. When he finished, I asked him to wipe the lotion off my nails. Instead of doing what any other nail tech has done after a gel polish (quickly wipe them down with alcohol), he insisted I get up and wash my hands. I did so, and there was no trash can under the paper towel dispenser. Also -- they had construction guys hammering and adding something? Loud banging. Less than a "spa like" experience. I will not be back. read more

I had been once before and the pedicure was fine. I really liked the ability to make appointments online so I made a second appointment. Mistake. I showed for my appointment on time (a few minutes early actually) and was told to take a seat in one of the pedi chairs. No one even looked in my direction for 15 min and no one seemed to be anywhere finished with their current clients. What is the point of an appointment if you're going to be treated like a walk-in? Not going back there again. read more

Stay away if this is your first time! I stopped by for a manicure today since I was in a hurry and couldn't go to my normal salon. I had a chipped no chip manicure that I needed taken off and requested for a classic manicure with dazzle dry nail polish that I brought from home. When I checked in Cindy took me to her desk and was getting ready to start on my nails, but all of a sudden she spoke to another technician that was walking by and all of a sudden I was told to move to her desk. I noticed Cindy had really long acrylic nails on and as soon as I moved she got another technician to start doing her nails. So basically she decided she didn't wanna do my nails because she needed to get her own nails done.. ok got it. So from the start I was already thrown off by this experience and when the other lady started doing my nails everything went downhill. She wasn't able to fully take off my old no chip so I had to ask her a couple of times to remove some pieces that were left. She spent about 2 minutes filing all off my nails and most of them were crooked so I also had to ask her to fix most of them. What also seemed weird was after filing my nails she didn't buff or wipe away the dust on my nails from the file.. so of course once she started polishing it was allll bumpy, from the dust and the pieces of the old no chip. By the time she was done the polish on my nails were so thick it looked like I had acrylic nails on. At this point I had to ask for a manager and ask if my nails looked good to them, just to be sure I wasn't going crazy. The manager offered to redo my nails but I was late to another appointment and just wanted to get out of there. He still charged me $20 tho lol $15 for the no chip removal and $5 for the technicians time. All in all I would avoid this place like the plague unless you're a regular customer and know which technician to request for. read more

Well, I have been to 312 four times in the last two years. I tried them once on a friend's recommendation to be very disappointed. I was doing my own manicures for a while until I started working at a bar on occasional weekends and my nails were breaking. I went back to 312 by recommendation of a another friend who swore the nail tech was amazing and - she was not. The owner had someone redo my nails the following week and they turned out great. Did exactly as asked - thickness and shape - three layers of dip, clear coat - square. I went back to the same person to do a dip today and he absolutely demolished them. I asked for a chrome color, said to remember I like them thin, and purposely asked if they would look how I like and he said yes. Next thing I know I am five layers in for the clear dip powder. Followed by two gel clear coats. Then two black gel coats. He said it's still fine/thin - it's needed for the chrome powder (clearly I haven't had it before). Finally arrives the chrome powder on the right hand. Unfortunately the left baked too long and the powder wouldn't stick. So another black coat on the left hand. Finally, the last clear coat. I eventually stopped watching and kept thinking it would be okay, it's going to look fine, he did a great job last time. Not. Even. Close. Very bumpy, very thick, and, didn't shape them square - I said they were the perfect shape when we started. So that's 10 total layers on one hand, 11 on the other. In the sun, the best part is, you can see the black layers because the chrome isn't even. The sweetest irony is the pedicurist asked if I wanted a manicure not knowing I just had one. When I said it was just done her face was in disbelief. She was very nice, but she used an old, gloppy nail polish that smeared after two hours. I didn't notice how thick/sticky it was til she had already done one coat - I was working while getting that done - figured it would eventually dry. I complained, nicely. They charged me for the pedicure, the manager (?) was going to have the owner call me. I got a notification from my bank that they charged me for the manicure I left without my consent - Total of $98. You want to compromise? Sure, let's talk. Don't swear at me over the phone when I call to ask what happened and said my nails are f'd up and they need to refund the manicure - it simply needs to be redone. I was told the guy didn't need this SH#&, talk to Joe. Swore at me again when I calmly called back asking for Joe's number. Two hours of my time. More with driving and having to repaint my toes when I got home. Best of all, I had surgery last Thursday and really was looking forward to a relaxing time and feeling lovely. I would have discussed it, but now I have filed a dispute with Chase and shown them pictures. Not mad, but a fairly costly and time-consuming learning lesson. Clearly I will never go to 312 again. :) read more

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highly recommend. the manager and the staff are supper nice. clean place and advanced equipment. usually Cindy does my nails she's the sweetest. today I got the best pedicure in my life .. if you're tired and want to get relaxed you should get an appointment with JAY... she's absolutely amazing :) read more

312 Nails & Spa - Nail Salons Near Me - Wheeling, Illinois