Best experience I've had, I've had both Maria & Vivian and they are both great. Friendly and…read moreaccommodating service, plus minimal pain. The orange club is worth it too if you are a repeat customer.

I visited Waxing the City in early January, right when they first opened. It was easy to get to,…read morehad lots of parking and was conveniently located next to various stores, including a few of my favs (two birds...)! The space was bright, light and clean - and I was immediately intrigued by the product wall featuring a range of beauty items for your face, body and skin (way beyond just waxing-related items). I'll def plan for extra time to look around more and buy a few things the next time I visit! I had an appt with Kyna for an eye brow waxing - which it had been too long since my last. She was so sweet and informative, made sure I was comfy then got down to business. I was out of there in no time (which is always my top priority) and my brows looked great. I'm usually very sensitive to waxing and no issues in the days after - yay! I'm going back again this week and will continue to visit them for my other waxing services. Love this place!

Head spa service was very relaxing & my p silky soft for a week…read more Go for yourself or give it as a gift to someone you love that needs a relaxing experience. The bed is also a massage bed which gives you a dual experience of relaxation.

Took my mom to a couples head and neck massage but was surprised this was in a shared salon space…read morearea. Definitely would not recommend if you are looking to get a fun service done with a group but great if you just want a quick service. We both felt like the treatment wasnt terrible but there were too many different things going on and not enough time was focused on the scalp and shoulders to relax. Too much time was spent washing the face and it was just a shampoo and conditioning. We wanted a head and shoulder massage but this did not cut it.

I have been going here for past 3 years. I have always had a very positive experience with Hari…read more She does an extremely awesome job with threading my eyebrows, upper lip and waxing. I love her work very much. She is very kind and friendly. She is very open to my feedback and provides her honest suggestions on what will make me look good. Will always go here to get services from Hari.

Just moved back to the area and needed to find a new eyebrow threading place. Tried out a couple…read moreand this one was by far the best. Hari did an amazing job on my eyebrows and was very detail oriented. They look exactly like they're supposed to and the prices there are amazing. Highly recommend!!

This local spa is sooo underrated! I was shocked to see they only had 8 reviews on Yelp. I came…read morehere because my mom got me a gift card to Papillon for my birthday, and I booked my first ever facial with them (I also got her a gift card here a while back before because she's been here before and really liked it). When trying to make an appointment for myself, I called 3x within a 30 minute span and had no answer. Months back when I called for more info about gift cards for my mom, they also didn't pick up. Nonetheless, both times they called back a little while later and left a voicemail, so I appreciated the reach out! They answered both times when I called them back afterwards and everything was set. Booking via phone was super easy, and they also have an online booking system as well. The spa is super clean, cute, and modern. Halina is who took care of me the entire time and I absolutely adored her! So down-to-earth, friendly, and absolutely great at her job. I got a 90-minute signature facial ($120) and it was worth every penny. I didn't even know this came with it but she also massaged my arms, shoulders, and feet! I felt so relaxed and my skin was flawlessly hydrated after. I loved every part of the facial, even the extraction (she made it as painless as possible). I will definitely be coming here again and recommend it to anyone looking for a facial, massage, wax, laser, etc. (they have tons of services!) Thank you Halina and Papillon staff for a great first facial experience!

I just moved to Mount Prospect & was looking for an esthetician & got SO lucky to find Maria G! She…read moreis so kind, knowledgeable, & honest. I had the best facial that includes an amazing mini massage!! After a full day, my skin feels so hydrated and I'm still glowing. I can't wait to continue my treatment here. 10000% recommend!

Great service and my lashes look very nice. Very relaxing experience. Don't hesitate, you'll like…read morethe results.

Hands down Amy is best eyebrow technician I've met. She measures, suggests, educates on go forward…read moremaintenance plan. Believe all these 5 star reviews as she's the real deal.

Great salon. Using it only for haircuts. Far from me, but worth of 30 min drive. Russian speaking…read moremasters is also benefit for me.

Worst salon you could possibly go to. Marina doesn't know the difference between blonde and brown…read more I went in because my blonde highlights needed a touch up. I left with brown hair. Talk about pissed off, she said my hair was too damaged and that she could use color to achieve what I wanted well she can't read ENGLISH and doesn't speak it well either. She used a brown color and I said it looked dark. She said no it is just the light in here. Well it wasn't the light. I of course called the owner immediately, the arrogant SOB, and he didn't offer any refund or anything except to come in and let them fix it. NOT A CHANCE IN HE// would I let them touch my hair again. FYI my hair is very healthy, not damaged at all. Do not use this salon

I love European wax because it's very convenient. I travel a lot and all the states that I've been…read morein there has been a European wax location that's been able to help me.

I wish I lived closer to this nice new location! It was very clean. Wax Specialist Emily did a…read morewonderful job on my eyebrows. The parking lot was a bit hectic due to the many businesses in this strip, but it was worth it for a great wax experience.

I'm visiting from out of town and needed some facial waxing I didn't have time for before I left. I…read morefound Dimples on google and called. They took me right away. I wish I could go there regularly! Smoothest, job ever! She did a wonderful job. It was painless! I totally recommend them.

Literally waxed my skin off and didn't tell me while it was happening then continued to do the rest…read moreof my face. Also took off like half of my eyebrows and made them so thin. Just awful.

I decided to try sugaring instead of waxing after 4 years of wax treatment . My esthetician…read moreJoselyne did a great job of making me feel comfortable and she explained the entire process. I found Joselyne very helpful, friendly and well trained. The sugaring treatment was easy to tolerate and the results were amazing. I felt fresh and clean with no bumps or inflammation. I would highly recommend this treatment and location for anyone looking for hair removal. My only complaint is the lack of signage and direction. If this is your first treatment make sure you go early as you will have trouble finding the place. Other than that it was a great experience and Joselyne was wonderful.

I highly recommend going to SugaringNYC here at Buffalo Grove. Dez is so kind and patient, always…read moreensuring I feel at ease.

I got my first ever Gel-x set done here and Nicole was amazing! She explained what she was doing…read morethroughout the service and when it came doing my nail designs, she was great about receiving feedback and going back and adjusting it for me. The rest of the staff were very kind and friendly as well

Had two services with great results. Relaxing, welcoming vibe. Aesthetic design enhanced the…read moreluxurious feel of the space.