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    312 Nails & Spa

    2.7 (183 reviews)
    Open 9:00 am - 6:00 pm

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    Response time

    1 day

    Response rate

    100%

    Services - 312 Nails & Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    15 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Bikini wax

    Waxing

    312 Nails & Spa Photos

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    Recommended Reviews - 312 Nails & Spa

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    Reviews With Photos

    Uneven nails. Various lenghts.

    The owner Joe swore at my daughter! I went to 312 Nails and Spa in Wheeling hoping to treat myself to a relaxing dip powder manicure and pedicure--but it turned out to be one of the worst and most painful experiences I've ever had at a nail salon. The nail technician, Tina, used the electric file so aggressively that she actually nicked my skin and left my nails feeling raw and sore. The dip powder was applied sloppily, with product all over my fingers and uneven shaping. The final result looked nothing like what I asked for--just lumpy, crooked nails that were painful to the touch. My pedicure was no better--uneven toenails, poorly filed, different lengths, and polish smeared outside the nail beds. I left the salon feeling frustrated and embarrassed. When I got home, I was visibly upset. My daughter called the salon to explain what happened. Joe the manager asked us to come in so they could fix it. I hoped they would take accountability and treat me with respect. Instead, we were met with even worse treatment. Joe the OWNER came out and immediately acted rude and dismissive. He kept saying "What's wrong?" in a mocking, sarcastic tone, as if I didn't have a right to be upset about the condition of my nails. When my daughter calmly tried to explain, he pointed his finger in her face and actually swore at her. Yes--the owner of the salon cursed at my daughter instead of apologizing or trying to make things right. The manager, also named Joe? offered to redo the nails, but at that point, I was already in pain from the poor application and overuse of tools. I asked to have the nails removed and to receive a refund, but they refused, claiming my nails were "perfect." I could barely believe it. This nail salon in Wheeling is not only unprofessional, but also disrespectful and unsafe. If you're looking for a nail spa near me, or the best place for a dip powder manicure and pedicure, do not come here or any of their other locations. The owner and manager do not deserve your business. They clearly have no quality standards, no customer service, and no respect for their clients--especially elderly ones like me. I later saw they have a D rating with the Better Business Bureau, and I'm not surprised. I wish I had read the reviews before walking in. I left hurt, humiliated, and with damaged nails. Avoid 312 Nails and Spa at all costs.

    Nails sticking straight up

    DO NOT GO TO THIS NAIL SALON! THIS IS YOUR WARNING. DO. NOT. GO. I had an appalling experience at this salon that not only demonstrated a complete disregard for basic professionalism, but also raised serious questions about licensing and training. I came in for a Gel-X set and a pedicure--services I've had many times at reputable salons without issue. What I received here was not only sloppy but flat out dangerous. The nail tech, Cindy, cured glue directly onto the skin of my fingers. This isn't a minor mistake--it's an egregious violation of industry health and safety standards. Curing nail adhesive on the skin can lead to severe allergic reactions, including medical grade adhesives like those used in titanium implants. This dangerous exposure can create allergies, contact dermatitis, and obviously pain. This is not just poor workmanship--it's a liability. When I calmly addressed the issue, the man at the front desk confronted the nail tech in front of me and other clients, demanding an explanation. Cindy deflected all responsibility and claimed it was my fault for choosing Gel-X, stating my nails were "too small." If that were genuinely a concern, she should've refused the service up front. That's what a professional does. Instead, she went ahead, botched the job, and placed the blame on me. The nails were misshapen, uneven, and painfully thick--chunky to the point of being unusable. I could not use my fingers. She also cut me multiple times. I normally do my own nails, and frankly, I could have and should've have done better with a basic kit at home. They refused to soak off the set, refused to fix the issue, and refused to issue a full refund. I was told to "go somewhere else" for a correction and only received a partial refund ($40). For context, I spent $120 at this salon for these basic nails and a pedicure. The pedicure chipped the same day and also looked terrible. All of this happened the day before prom. I then had to go to another salon, pay $65 out of pocket to have the nails safely soaked off and redone correctly, and explain the situation to professionals who were frankly shocked by the condition of the set I arrived with. The nail techs at the other salon were impressed with the pricing and job done to my nails. They also expressed just how terrible these nails were. To make matters worse, I was hung up on multiple times when I tried to call back and escalate the issue. No apology, no accountability--just dismissal and silence. This place operates with zero concern for customer safety, zero accountability, and questionable training at best. If Cindy's work reflects the salon's standards, it's hard to believe she's licensed at all. Avoid this salon at all costs. There are too many qualified, responsible nail techs out there to risk this kind of experience. DO NOT GO.

    This is an $85 nail job on my own nails
    Smith Family O.

    Very clean establishment located in a nice area with lots of parking. Very nice ambiance, and good vibes. I went in for an overlay nail job on my own nails and I did not believe this work was worth the price charged. Techs try to sell you other services and make you feel pressured. High dollar in my opinion and my fingers hurt for 2 days. They had many hang nails. I personally don't recommend. They did not have colored powders which I asked for. They use polish on top of overlay.

    Hannah B.

    Cindy is the best and my girl. She's always cheerful and does an excellent job. My nails are always being complimented.

    I've been going to this salon for years and went here with a friend today. I made an appointment with Max, as he always does a wonderful job, but they disregarded my request and handed me off to another random nail tech. They didn't have the color I requested, so had to pick out a different one (this happens all the time). She got gel polish all over my cuticles, and when I asked her to do a simple star, she had to try 3 times, and it ended up looking a bit wonky. Walked out with gel all over the skin around my nails and hands, and my friend had a similarly poor experience.

    Nail removal immediately after

    I had gone in to get a fill for powder gel on 4/26/2024, which I had first originally gotten the full set powder gel at 312 Nails in Arlington Heights, IL. These both were okay and in my opinion, the Arlington Heights location did a better job. It lasted about a week before my nails were chipping off in some areas. I went in today, 5/5/2024, to just get them removed because I was done with have them on and looking broken. It wasn't a pleasant experience for either me or the nail technician, considering the consistent filing and soaking for each finger. AND they still didn't get everything off. I was nice and patient with the nail tech as she tried what she could. I thought, "well it is what it is" and the price for nail removal is $5 by 312 Nails' standards. I go up to checkout in which the man at the front tells me it's $20. I said, "what? I just got them removed and I had gotten them done here (the Wheeling location) for a fill." He just said, "I know, but it was hard to take off so it's $20." How is that my fault?? Now, my nails are left brittle and weak with still some powder gel on. I still paid, and I never leave bad reviews, but this is truly unacceptable. Why would I come at all if the state of my nails would be left like this? YOU are supposed to be the professionals with the expertise to be able to take off the nails YOU put on. All I can do is leave a review, as I wouldn't want anyone else to experience something like this.

    Dip manicure after 1 week
    Mary Ann A.

    Place is huge, looks clean and modern. Went in there first time, I wasn't sure what to expect and since I've been meaning to try the dip manicure. Staff were helpful and recommended me to give it a try and I'm happy I did. They even offered drinks as a complimentary, I just didn't need it. Julie was my technician, she was great at it. I had dip manicure and regular foot spa pedicure with polish with a total of $80.00 plus tip of course. It's worth it, even after 1 week it still really looks good and I would think this will really last for a long time. Thanks a lot!

    My messed up finger.
    Skyrim T.

    Well, I decided to get my nails done on Sunday in a pinch because I'm from out of state and this experience is definitely one I won't forget! :) Not only did they not realize I was Vietnamese and could understand them, they were talking about how my breasts were out and one of the technicians was just complaining for 40 minutes about how my nail design was so tedious and how she didn't want to do it. But that's not it, they made my husband bleed out and she absolutely destroyed my cuticles. But the nail design was decent. Shout out to my own people.

    Well, I have been to 312 four times in the last two years. I tried them once on a friend's recommendation to be very disappointed. I was doing my own manicures for a while until I started working at a bar on occasional weekends and my nails were breaking. I went back to 312 by recommendation of a another friend who swore the nail tech was amazing and - she was not. The owner had someone redo my nails the following week and they turned out great. Did exactly as asked - thickness and shape - three layers of dip, clear coat - square. I went back to the same person to do a dip today and he absolutely demolished them. I asked for a chrome color, said to remember I like them thin, and purposely asked if they would look how I like and he said yes. Next thing I know I am five layers in for the clear dip powder. Followed by two gel clear coats. Then two black gel coats. He said it's still fine/thin - it's needed for the chrome powder (clearly I haven't had it before). Finally arrives the chrome powder on the right hand. Unfortunately the left baked too long and the powder wouldn't stick. So another black coat on the left hand. Finally, the last clear coat. I eventually stopped watching and kept thinking it would be okay, it's going to look fine, he did a great job last time. Not. Even. Close. Very bumpy, very thick, and, didn't shape them square - I said they were the perfect shape when we started. So that's 10 total layers on one hand, 11 on the other. In the sun, the best part is, you can see the black layers because the chrome isn't even. The sweetest irony is the pedicurist asked if I wanted a manicure not knowing I just had one. When I said it was just done her face was in disbelief. She was very nice, but she used an old, gloppy nail polish that smeared after two hours. I didn't notice how thick/sticky it was til she had already done one coat - I was working while getting that done - figured it would eventually dry. I complained, nicely. They charged me for the pedicure, the manager (?) was going to have the owner call me. I got a notification from my bank that they charged me for the manicure I left without my consent - Total of $98. You want to compromise? Sure, let's talk. Don't swear at me over the phone when I call to ask what happened and said my nails are f'd up and they need to refund the manicure - it simply needs to be redone. I was told the guy didn't need this SH#&, talk to Joe. Swore at me again when I calmly called back asking for Joe's number. Two hours of my time. More with driving and having to repaint my toes when I got home. Best of all, I had surgery last Thursday and really was looking forward to a relaxing time and feeling lovely. I would have discussed it, but now I have filed a dispute with Chase and shown them pictures. Not mad, but a fairly costly and time-consuming learning lesson. Clearly I will never go to 312 again. :)

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    24 days ago

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    Joe N.

    I shared your kind words with my staff, who I'm really proud of too.

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    Page 1 of 5

    Ask the Community - 312 Nails & Spa

    Review Highlights - 312 Nails & Spa

    Joe the owner is great and there are a lot of good employees there as well.

    Mentioned in 17 reviews

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    312 Nails & Spa - othersalons - Updated May 2026

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