I've been living at the Leo at Waterfront Station for 3 years. Great location, just a couple…read moreblocks from the Wharf and steps away from the Waterfront Metro Station. Building is quiet and residents and staff are friendly and helpful. I recently needed so help with a notary and I asked Asia Gathers, the Assistant Property Manager for her assistance. Not only did she offer to assist, she interrupted her work and helped a second time (notary made a mistake) with no questions asked. Office staff has always been helpful and I appreciated Ms. Gathers help. Office and maintenance staff make or break apartment living and Asia Gathers sets a great example for everyone.

Our family love living at Leo at the Waterfront. The common areas are spacious, kept very clean and…read morewell-maintained. All of the staff are friendly and diligent to help. Beautiful location to call home!

A Collective Christmas: Twas the night before Christmas,…read morewhen all through Park Chelsea No shipments were sorted, not last week's delivery I sent down my partner to gather our packages, But he came back with nothing, no presents to unwrap with When I badgered and questioned him, he relayed that fateful line "It won't be ready for an hour, please come back another time" "But honey I need it," I begged and I pleaded "It's even been logged on the app that they heeded" What is the point of these notifications? Ready for pick-up, is there more to the equation? So here we sit with no bounty from Cringle Killing some time by making this Jingle

Good Morning, Tge best part of my experience is being…read moregreeted by the beautiful, professional, with a great spirit and smile is Ms. Jessica A Concierge), she makes me feel at home

The people in the leasing office are not very bright or honest. They all tell you different things…read moreand don't really care about people. All they care about is telling you whatever they need to to get you to sign a lease. The girl at the front desk paid no attention at all to people standing outside in the rain waiting to be let in because she was too busy talking to one of the residents about dogs. They don't even answer the phone at the front desk (good luck getting past AI). The "security" is placed right in front of the leasing office looking goofy. If you really want to keep people safe, security should be right at the front door. If you ask them why security is there, they will lie and say that it's to keep the building safe but in reality, it's because was a violent incident involving one of the people in the leasing office.

There is a significant cockroach infestation throughout the building. Cockroaches are present in…read morethe hallways, the laundry room, the garage, and even the elevators. For the past six months, I have been attempting to address the problem inside my own apartment using my own efforts and financial resources, but these measures have been ineffective. This ongoing situation is causing considerable stress and is severely affecting my well-being. I previously lived in another apartment for nearly two years and never experienced such issues, which indicates that the source of the infestation is located within the building's common areas or other units. German cockroaches are actively spreading throughout the property, and they pose a potential health hazard as recognized carriers of various diseases.

I have not actually lived here, so please discount my review accordingly. However, my experience…read morewith Elevation was negative enough to make me take the time to write a review. I decided to put in an application here on a unit sight unseen because the advertised rent and unit size (at least on paper) seemed to be a good deal. I was really trying to find as much space as possible for as little rent as possible. I came by on a weekend when the office was closed to walk around the building. I was able to follow some people inside and took a look around the areas that didn't require a key fob. The building is at least 10 years old at this point and looks rather dated, but overall it was adequate for my purposes. There were police in the area out front for some reason, but I decided to overlook that, the relatively high crime in the area, as well as the low reviews online for this building, as the price and the space seemed right. I went home and applied online. Now here comes the part that makes me leave the bad review: To apply to rent here, you have to let a third party platform log into your bank account(s) to verify income. In any other place I've rented, I've been able to provide a letter of employment or a pay stub. This practice of handing over your log-in info is sketchy and overly invasive. However, I do think this is a common practice in the DC area and renters probably don't have a choice in the matter. My application was denied because my bank accounts showed no income, despite my having lots of money saved up in my accounts. I've been traveling and had just started a new job. As far as income goes, I make more than twice the monthly rent required. When I inquired why I was denied, the person at the leasing office suggested I had a criminal record or bad credit. This upset me as I have neither. Hearing my voice raise, he decided to look at my application and explained it was denied for "lack of income." When I asked how we can address this, he said I could pay up to one month's rent for someone to be a guarantor for me, or I could provide my own guarantor. Again, I feel it is predatory to make your requirements so rigorous that you can offer someone the "service" of providing a guarantor at the cost of one month's rent. I provided my own guarantor, a family member who was willing to vouch for me. THE OFFICE NEVER FOLLOWED UP WITH ME OR MY GUARANTOR. While I lost out on my $50 application fee, I feel I lucked out by not moving into a place where the office staff are uncaring and careless. At the very least, do what you can to rent out your units and get people to sign. From a business perspective, the management company is losing money by having the current crop of leasing agents representing them.

I did a tour here and the leasing agent was very friendly. The amenities seem top tier, but she let…read moreme know they do not advertise they have Affordable Dwelling Units on their website. I think that is pretty shady and implies they only want a certain clientele. After that comment I was totally turned off and didn't move forward with the housing application.

Please see my previous review - to prove my point: Vivmark Residential is the largest apartment…read moreowner in the United States, managing a portfolio of 634 rental communities with more than 184,000 apartment units. Valuation: Launches with an equity market capitalization of about $51 billion to $53 billion and an enterprise value near $70 billion to $71 billion.

I lived here for 18 months from 2023-2025…read more Let me start with the good: the maintenance staff are wonderful and responsive. The concierges are friendly. The building is well maintained. The gym is fantastic, and the rooftop deck and pool are wonderful. The units are fine, if a bit expensive compared to others in the neighborhood with similar amenities. The bad: Anytime you have to deal with things like lease renewals/payments, etc., you'll be dealing with their corporate office. This is as bad as it sounds. They'll raise your rent because 'the algorithm tells them to' (they're included in the DC AG's price fixing scheme lawsuit), and you won't be able to negotiate it down. My rent went up 12% between leases, to the tune of almost $200/month. Absolutely absurd. They'll basically make you use their own company for renters' insurance, regardless of if you have a longstanding relationship with another insurer. You may as well pay for the 'courtesy cleaning fee' when you move out, because they're going to try to charge you anyway, even if you leave the apartment in excellent shape. And they won't itemize what they're asking you to pay for. Ask questions. tl; dr: the local staff is great, the corporation itself is pretty awful. I suppose that's probably true of most major corporations that own buildings in the District, however. But I wanted to share what I wish I'd known before moving in.

Ms. Cheryl is the best!!! We love her and are always so happy to see her! Fantastic person all…read morearound

Ms. Cheryl is an outstanding concierge. She is always welcoming, attentive, and goes above and…read morebeyond to make sure everyone feels taken care of. Her professionalism and kindness make a difference. We are lucky to have her.

Do NOT, and I cannot stress the NOT enough, rent at Rhode Island Row. If your experience here is…read morehalf as bad as mine - then you'll still be miserable. It started with the leasing process back in spring of 2024. My fiancee and I were trying to get our paperwork in order and every time we called to ask for clarification, we got different answers about what was acceptable from different people. It took over SIX WEEKS to hear back from the assistant manager, who had been on vacation and apparently didn't leave a sticky note or any sort of instructions to the person next in charge. She said that she didn't know how the online forms worked because she "had never seen the website before" -- this will be a common theme with her as she didn't know how the payment page on the website worked either. Ten days before we were supposed to move in I got a call: the apartment that we signed for had been inspected and was - in their words - "Unlivable and uninhabitable." So instead they were going to move us to a different unit down the hall. We got a shoddy video recording of the place, and were assured that it was a nice apartment unit. What the people of RIR "forgot" to mention was that this unit is DIRECTLY UNDER THE GYM IN THE BUILDING. So now my fiancee and I get to hear people running on treadmills, dropping weights, jumping rope, punching/kicking the sparring equipment, and more - at all hours of the day. Let me clarify that we would NOT have agreed to this unit under normal circumstances, were COMPLETELY unaware that we would be under the gym, and if they had told us about it before rushing us into a new contract then we would not have signed. There are small display stands outside of each unit door that you can put decorations on, many people do. My fiancee and I put a small painting on ours, and it was ripped up and destroyed by another tenant within 48 hours. Wish that I could say whoever did it was caught, but there are no cameras in the hallways - so anything could happen out there and no one would know. The parking garage connected to the building is owned by a separate company that will charge you hundreds of dollars per month to do a shoddy job making you feel like your car is secure: we hear car alarms going off nearly every morning or night., and they don't seem to mind the homeless people just laying about the place. The CVS at the end of the block is a joke, the shelves are never more than 25% stocked, and people steal things from there constantly. This also goes for the Giant up the street - seems convenient on paper, but you'll learn how badly run that store is too. The main elevator to our building goes down seemingly every other week, and the most recent time that it did it was down for about three weeks. Communication is piss poor here. You can call the concierge desk about something and the person working there will constantly interrupt you and just try to get through the conversation as quickly as possible without a resolution. If they say they're going to follow up with something, it turns out that YOU have to be the one who follows up or you'll never hear from them again. Apparently Buzzuto hires temps for a few weeks at a time, because the faces of the desks change constantly and no one seems to know how anything works here. For example the pool closed the first weekend in September, and we were still getting emails about the pool closing "soon" mid-way through October. Your mail and packages will not be safe here. We've had multiple instances of ordering something, getting the confirmation email that the package was delivered, but no one at any of the desks have any idea where it is. One of my most recent packages was lost for over a week - and when it was found it had been shoved in the back of the mail room with our unit number crossed out and a different one scribbled on the side. There is more, but I'm at my character limit. Let me just say that the best part of RIR is how close it is to the metro station, so you can get away from here quickly. We cannot wait to move out.

If you live in Apt 516, there is a gym with hard floors over your head. Don't make the mistake of…read morerenting here and paying $3,000+ per month for lack of security and lack of management working to solve the problem. The Bozzuto name used to be synonymous with luxury. Rhode Island Row is definitely not that. Please read ALL yelp and Google reviews on this property. You'll notice the positive reviews are all from several years earlier. The reviews on the Rhode Island Row website are all positive as well and refer to "staff friendliness" but not the multiple issues at the property. The staff at this location has at least 200% turnover due to these issues. During our 7 month stay at RIR, our concierge at 2350 changed 5 times. If the staff refuse to stay, it's very telling. Be well informed of the vagrants who are allowed to camp in the Rhode Island Row stairwells freely, the rampant drug use in the stairwells and hallways by residents AND outsiders. The building has a supposed " no smoking policy" that is not enforced. The fire alarms go off multiple times per month due once again to vagrants easily gaining access to a supposed "secure" building. Bozzuto does not care about the residents of this property and the management on site will do nothing but say "we are so sorry you had that experience." Nothing is proactively be done to fix these ongoing issues. If there is an issue, the management sends a memo reminding residents of the rules, but it is as ineffective as you think a memo would be.

There's been consistent water damage issues with this building and Novel has been extremely rude to…read moreresidents who are routinely displaced and ultimately need to move, refusing to assist in basic ways after residents quite literally cannot live in their apartments. Novel also has refused with multiple residents to identify a root cause or take preventative measures to keep these issues from recurring. On top of that, residents are expected to continue to pay rent for time they are displaced and cannot live in their own homes. In addition to this, Novel has sent extremely rude emails to the entire building, accusing residents of not using the trash chutes and creating unclean conditions. However, when residents respond and point out that the trash chutes are broken and cannot be used, they are ignored. The issues with Novel are so widespread that there is currently an ongoing class action lawsuit against this specific building's management for deceptive practices and overpricing (Google Hettinger vs. Bozzuto)

It breaks my heart to give a one star review. Let me preface by saying I have lived at novel for 5…read moreyears and have had an incredible experience. The following staff have made Novel my home and have gone above and beyond in their treatment of residents: Becca, Keith, Natalie, Steph, Angie, Fatou and Walle. Unfortunately last week in the Novel Dog Park, a black rat bait box was somehow open on the rocks section in the park, with rat poison spilled on the turf and rocks. My dog ate some and was rushed to the ER and had his stomach pumped, was given charcoal, and is on 30 days of Vitamin K to prevent internal bleeding. I emailed Lexi the GM and requested reimbursement for the vet bill and assurance that the dog park be closed and cleaned, and she promptly denied the request, saying my dog should not have been on the rocks section and it was not Novel's fault an open rat bait box with poison was everywhere. This all despite no signage, fencing, or warning about dogs not being allowed on the rocks, or that poison was present in the 3+ rat bait boxes in the dog park. The park was also never closed and was hosed down to clean. Despite several emails back to her initial denial, she has never responded. She is never physically in the office, and had the assistant manager respond to my various attempts to reach her instead of directly responding to me. My dog could have died, and all the wonderful staff mentioned above have personally found me and asked for an update on Leo, and apologized for this horrible situation. I have never left a negative review before, but felt it was my due diligence to post about the negligence of this scenario.