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    3 Pillar Homes

    1.0 (1 review)
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    Updated over 3 months ago

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    8 years ago

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    7rent.com

    7rent.com

    (5 reviews)

    Victorian Village

    We've recently moved to Columbus, Ohio from New Jersey. And we rented a property via this company…read more It's been three months so far and we are very pleasant with our choice. There were some fixes needed during our stay. The management and maintenance team responded to our requests in a very timely manner. For example, There were two ceiling fans that makes weird squeaking noises in the house. After we reported the issue they immediately contacted the property owner and brought two brand new fans for installation. No hassle, no extra charge, no back and forth arguments. We are very glad that we chose this company instead of renting from a private landlord. I think they are very professional and have a high quality of customer service.

    The landlord is very friendly, so I initially thought that he would be a great communicator,…read morethereby making the living situation pleasant. However, I feel quite betrayed. The house was advertised to be noise-proof but I can hear the neighbor's conversations. Not to mention the sounds of their dog walking around the house. It's not the neighbor's fault-- they are just living their lives. But wow, I have lived under at least 5 different housing management teams before and it has never been this bad. Maintenance requests do not get done until couple months later, and even if they come over to fix the said problem, I can't tell that it was properly fixed. I honestly can not WAIT until I can move out of this house. EDIT: Bijan (the landlord) and I had a conversation. We came to the consensus that there was quite a bit of miscommunication on both sides of the party. Bijan definitely cares about the tenants' well-being. Once a distinct & straight-forward maintenance system is placed, I have no problems with this management company.

    Columbus Real Estate Pros

    Columbus Real Estate Pros

    (45 reviews)

    Do not ever, ever, ever rent from them. Don't ever even view any of their properties. They are…read moreliars, and con-artists. I'm not one for writing this bad of reviews, but if anyone deserves it, it is them! I would be ashamed to be someone working for their company. If they call something a "security deposit" they actually mean "holding fee." You will never get that money back. We gave them a "security deposit" before moving in, but then never signed a lease because they had a bunch of ridiculous add-ons in addition to the rent price. They never gave us our money back, and have never even called me back after I have left them 7+ messages or met with me when I have driven up to their office to talk with them. I am STILL attempting to get in contact with them. THEY ARE CON ARTISTS, DO NOT EVER TRUST THEM WITH YOUR MONEY!!!!!!!! I would give them negative stars if that was an option.

    Worst real estate company I have ever worked with. Completely unreliable and the communication is…read moreterrible. Plan on not getting a response for up to five days later every time you reach out to them. The agent at the particular property I was looking at was on a conference call the entire time she showed the house and lacked any sort of knowledge on the property. She said "she had no idea what the property line was" on the property and never made any efforts to answer any questions on the house. This place will put you through hell.

    3 Pillar Homes - realestatesvcs - Updated May 2026

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