The moving process could not have gone more easily. In the past we have spent more money on other movers services but every time we have had a problem. Davis helped me with the setup over the phone. Polite competent and quick the moving staff was top notch. Their handling of our bulkier non boxed belongings was meticulous. Amidst our confined space and the lack of an elevator they skilfully loaded their truck. They provided free storage for our belongings because they knew we wouldn't be able to move into our new home immediately. At the appointed hour, they loaded the truck with all of our possessions, made a pit stop at my parents' place to retrieve extra boxes and furniture that we had stashed, and finally drove everything to our new house. Not only that, they were very careful not to damage any of our boxes or scrape any walls. They were careful to protect the floors of the new house. These change makers have our full support. read more

Deception, lack of communication and overall just crappy and unethical business practices. Verbally commits to one thing, even writing it in an email but not adding to contract. Then when you question this they say "its on the contract" but you try to explain and show - here it is in writing in the email which is also legally binding, they cut you off and dismiss you. Cutting you off and "outline going contract" then saying "Now that we hyacinth covered that, what else do you have" is said, you try to go back to them and say that it is not covered, it needs discussed. They wont hear it (customer service department mind you) and again say, what else do you have? You ask for the supervisor, he says "I am the supervisor" so you ask for his boss, his manager. his reply "He wont get on the phone to talk to YOU, I am it. Awful company, need to run this further upstream and contact the BBB and a lawyer, I do NOT recommend you use these guys at all, read more

If I was their mother I would be embarrassed and ashamed. Terrible communication, misleading and deceptive. I feel lucky that the guys that picked up my move were decent....although only 1 of the 3 spoke English. And despite being told payment by venmo would be accepted, they didn't have venmo and we spent time scrambling for cash on Labor Day! We did end up negotiating the price and got an expedited delivery date which we were verbally told was the date it would be delivered at no extra cost. Strongly suggest avoid any moving company that are brokers. I intend to write several letters including to Penke Tru k Rental for supporting an industry that seems to thrive on deception. read more

No star for these guys Lied about price, lied about storage fee, sourced it out and didn't tell us. I had them pack all my things Many things broken very disappointed once they picked up my things we had them store our items they would not tell us where our things were being stored stressful never again read more

I would give my overall experience a -5/5 if I could... Where do I even begin? Back in May 2024, I was planning a big move from California to NYC. While searching for moving companies, I stumbled upon 3 Brothers Moving. At first, everything seemed perfect--the sales rep was smooth, answered all my questions, and confidently explained their refund policy. He assured me that if I canceled, I'd get my money back, no hassle, refunded via the same ACH payment method I used. But here's where the nightmare begins. After reviewing the companies they brokered my move to, something felt off--that gut feeling you can't shake. I immediately called to cancel, expecting a straightforward refund like they promised. They said, "No problem, your refund will be processed shortly." That was over 8 months ago. Since then, it's been a frustrating, endless cycle of me calling, emailing, and following up, only to be told the same excuses over and over: "It's strange, our system shows the refund was sent." But guess what? No refund. No money. Nothing. I finally filed a complaint with the BBB in November 2024. After weeks of back-and-forth messages on their website, they suddenly asked for my new address, claiming they'd mail me a check instead. That was months ago, and--surprise, surprise--still nothing in the mail. It's now February, and I'm beyond frustrated. My next step is to escalate this with the BBB again. And if this doesn't get resolved? I'll be taking them to court. This company has violated its own terms of service. I requested a refund well within the appropriate time frame, and they've failed to deliver on their promises. I'll gladly take this review down once I finally receive my refund, but until then: DO NOT USE THIS COMPANY. NOT WORTH THE HEADACHE. STAY FAR AWAY. read more

3 Brothers Moving & Storage - BBB response from 3B confirming they will be sending check in the mail - Movers Near Me

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Scammers. i Was promised a refund within 20 business days. I am still waiting for said refund almost two months later. They are no longer responding to my emails. read more

Very irresponsible, they are brokers and the company they use to move from one state to another is worst

Big ripoff. This company is a scam comprised of scam artists. Was quoted $8000. Was charged $ 28,000. They contract movers who charge amounts they decide on and refuse to deliver your belongings until paid in full. Property was damaged claims were filed and the company seems to have vanished. No reliable phone # or email. STAY CLEAR Of This Company read more

I made a bad and expensive decision. ABSOLUTELY DO NOT USE THIS MOVING COMPANY. 1. Your estimate will drastically increase after you sign a contract and pay a deposit. It will increase again after everything is on the truck. (mine increased 5 fold from the original estimate) 2. They are extremely unprofessional and dishonest. 3. My furnishing were transferred to another truck without my prior knowledge. 4. Items came off the truck that had been loaded upside down. Brand new boxes were crushed. 5. They have no concern or care for your belongings. I had many items broken and damaged including dishes, small appliances, an antique armoire and kitchen table. 6. Paperwork needed to file a claim was not provided and Bison Relocation was completely unresponsive to requests for the promised paperwork. Hire a well known, reputable moving company. Don't be fooled by the low, initial estimate like I was. read more

This company is booking, acting as if they're the company picking up and dropping off. Not once do they mention that they are brokers. I do not recommend 3 Brothers. They lack transparency, and once they have your money, they don't care. I was unaware they were a broker when United Express showed up. 3 Brothers gave me incorrect pricing and delivery dates. When United arrived, they charged me $400 more and pushed the delivery date back by four days. Now that the new date has passed, I still don't have my belongings, and they aren't answering their phone. Avoid both of these companies. What should I do next? Richard W (richard@the3movingbrothers.com) told me I could leave his name on the review as "it's nothing he or 3 brothers can do on their end. Horrible service, they are not doing anything, and I don't have any of my items. STAY AWAY FROM THIS COMPANY. I WILL BE FILING A BETTER BUSINESS REPORT AND TAKING THE NECESSARY STEPS TO OBTAIN MY ITEMS. read more

I'm so sorry I didn't read more reviews. We were taken for $2794 in just one phone call. Daniel took all the information. Before I knew it, an ACH was given over the phone and niceties were exchanged, that was that. UNTIL I called two days later to cancel. Hell thereafter. Alexis, Anthony, Kevin, Daniel, Christina..... all pirates in this scam operation. There's more but whatever you do, scroll on and find a reputable national moving company. My husband and I call almost daily, after we ask about our money, on hold indefinitely. So much more to be said but from what I've seen, it's all been said. read more

Don't hire these people. They lied to me about estimates, and showed up a day early, then I was verbally abused by the supervisor supervising four hispanic illegals. Give you a reasonable sounding estimate, then raise it based on a couch and a bed. Then the sub-contractor charged you more. they were verbally abusive, came a day early. They are unprofessional liars, and I'm not sure how they are still in business. Both 3 Brothers and the sub-contractor were so nasty that I was stymied by the entire experience, double charging. It's not incompetence, they are scamming and cheating people. The subcontract is based in Southern California, 3 Brothers acts as a broker. I'll be filing complaint with the California Bureau of Goods and Services. Horrific experience. read more

WORSE EXPERIENCE EVER! Talk about deceptive practices! Unbeknownst to me, they are brokers - not movers. I paid them over 7k and then ended up paying the actual movers another 8k! When I called to see what was happening, Bruce my personal move assistant was unavailable-surprise! No one answered my calls; no one called me back; no one helped me. I had no choice as I had to be out of my house. The subcontractor was terrible. I was promised a date, they were a no show. They came the next day which was a big problem for me. I was promised the largest truck, 2 crews, and a complete move in one day. Needless to say, that did not happen. A day late, a small truck, four guys. They had to come back another day with their truck and a rented truck. So many pieces of my furniture was broken and I'm still looking for my stuff. TERRIBLE, HORRIBLE, WORST EVER!! I would rate them a zero, but that's not an option! read more

"Be careful who you trust." This was part of a text that I received from a supervisor after I informed them as to why I didn't choose their services. They called my phone again after the two texts that the manager sent trying to convince me to use their services despite already signing a contract with another company. While the representative was still trying to convince me, I handed the phone off to my boyfriend and as soon as my boyfriend spoke, the representative hung up. We decided not to use their services after reading numerous reviews. While their initial quote was a good price, they have a reputation of scamming other customers out of their deposit, increasing prices after the agreed upon quote, and being brokers, not actual movers. Their selling point was only offering cheap prices that they could not even guarantee; I don't just care about getting a cheap price, but guaranteeing quality of service and professionalism. They are not accredited by the BBB. Even while I was typing this review, they called AGAIN from a different number asking if I needed a quote. I have attached screenshots of the text exchange. Their behavior is absolutely predatory and I strongly advise against using their services. read more

3 Brothers Moving & Storage - Movers Near Me

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Whatever you do....do NOT use this company. They are full of lies and then once the actual movers show stating they need additional monies, you cannot get anyone from 3 Brothers on the phone, text or email. Now some movers have our things and we have no idea when they are delivering because they won't tell us stating they don't know. From all the reviews, facebook comments, etc....they seem to do this to everyone, lowball only for the movers to come in and charge extra and then hold your stuff hostage. Florida just had a class action lawsuit against movers doing this very thing. read more

I am very unhappy with the service I received from 3 Brothers Moving. I called them and got a fair price, $1944 to do a small move from Boston, MA to Scottsdale, AZ. I wanted to move a few pieces of furniture and a few boxes after my Ex passed away. Until the move, the saleman was very responsive. I realized they were a broker, but felt that would likely be who I got for a small move. As my Ex was dying, and I was in from out of state, I didn't have much time. When the movers came (a day early - they agreed to a different date than I was given), they quoted me $1400 more! I ended up having to sign a new agreement for $700 more than after some negotiation! I called and texted 3 Brothers, that I was being charged more, no response at all! When I called their customer service to find out where my shipment was, they said they would call back. No word, ever. Perhaps it was because the truck's transmission died and there was no date for delivery. The shipment was not made in a moving van, but in a common carrier. When the shipment was finally to be delivered, they wanted to charge me $350 more because they did not want to drive a 14-wheeler into my complex to my single family home. They wanted another $350! I ended up paying $75 ore, but I was not pleased. Thus, I paid over $800 (41%) more for the shipment than quoted by 3 Brothers. . I felt 3 Brothers priced low, got their commission and left me in the lurch, holding the bag, the money bag. read more

https://www.the3movingbrothers.com/ This company is a complete fraud. They don't give me my deposit and it has been over a year. I booked them and cancelled the following day. I am writing this complaint so that no one else goes through this. I recently made a complaint and I suggest you do the same to https://complaints.fdacs.gov/en-US/ and https://nccdb.fmcsa.dot.gov/NCCDB/Home.aspx that Kevin and Christian give a good talk. They are not the movers, they are the middle man (brokers). You are better off using uhaul and you can hire movers within this app. read more

I used this moving company, unaware they were a third party and a different moving company would actually be moving me. The dollar amount they gave me $1650, was what sold me to go with them. WRONG! I ended up paying an additional cost of $3800 with the other moving company, Good Move company out of Denver, CO. This Move took place the end of November, 2024. Did not receive my furniture, etc., until the end of January, 2025. The whole moving experience was a complete JOKE, thanks to 3 Brothers Moving a d storage! DO NOT GO WITH THIS MOVING COMPANY! TOTAL SCAM!! read more

They sub out the work to predators. Most can't speak English and overstate your load and try to con you out of additional money beyond contract. This is by far the shadiest company I've dealt with to date. They are virtually unreachable by telephone or email. Never again. Bunch of opportunistic clowns. read more

3 Brothers Moving & Storage - Watch out for this truck. - Movers Near Me

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SCAM!! Told Anthony I was no longer interested and thanked him for his time and this was his reply. So grateful I did not go with them. YIKES! "I wasn't going to help you anyway". "You weren't going to like my new price of 3,000 dollars today lol. I think you need to find a company that you can sue when you get charged an extra 75 dollars on pick up day or something. Or maybe you should choose a carrier and pay 4,000 dollars to have the same act thing done lol. Stop wasting people's time and money please with all of your concerns and questions if you can't really afford to move. Thank you. Have a blessed day" read more

3 Brothers Moving & Storage - Anthony's message! - Movers Near Me

The other reviews are spot on. Do not fall for the friendly disposition and "deals" they give you at the beginning. After receiving an estimate, I did further research on the company and am glad I did. When I let the representative, Anthony, know that we were going to go a different route and continue researching other companies, he became incredibly rude. His pal, Brendan, could also be heard in the background shouting about my decision. Moments after hanging up the phone, I received a text message that said "Thanks for wasting my time today" and then another that said "BEST OF LUCK." Yikes, what sharks. read more

3 Brothers Moving & Storage - Movers Near Me

Bait and Switch & Illegal Practices They are BROKERS and not the actual Moving company. We hired 3 Brothers Moving & Storage to transport TWO shipments; BOTH had different moving companies and they both did the same SCAM. 1) For the New York to Vegas move, we were charged for 700 cf. The actual was 300cf which we thought was the amount we had but they assured us it was 750 cf. but they gave us a "deal of 700" adding $2000 to our order. Upon unpacking in Las Vegas by the truck's packing lines in the van, it was clear we were exactly at 300 cf. 2) The same issue would have occurred from Vegas to New York, but there was no disputing the size. We were shipping exact-sized bins, which equaled exactly 236.36 cf. They insisted it was much larger than 300 cf and noted that the price we paid, even if it was 300 cf, was too low, and they wouldn't take it. We could not get in touch with 3 Brothers to remedy while the drivers were onsite. After providing all the evidence they did not admit any wrongdoing and would not provide a refund WITHOUT posting anything negative about our experience and not even a full refund. Legal Claims: 1. Breach of Contract: 3 Brothers breached the contract by failing to perform the agreed-upon transport services without lawful justification. 2. Fraudulent Misrepresentation/Bait and Switch: The demand for additional payment based on a false assertion of exceeding the agreed-upon cubic footage constitutes a fraudulent misrepresentation and a "bait and switch" tactic. 3. Overcharging: Overcharging is considered an unfair or deceptive trade practice and is regulated by the Federal Trade Commission (FTC) 4. Violation of Consumer Review Fairness Act: Any attempt to condition a refund or settlement on a non-disclosure agreement or restriction of our right to provide honest reviews is a violation of the Consumer Review Fairness Act. Undisputable Evidence: 1. Photographs: An image of the bins clearly demonstrates that the shipment does not exceed 300 cubic feet, and photographs of the NY to Vegas shipment in the van with the cf markers clearly showing that ONLY 300 cf was used. 2. Communication Records: Screenshots of calls and text messages documenting our attempts to contact "3 Brothers." 3. Comparative Shipping Rates: Documentation of our FedEx shipping for the same shipment. Note: invoices are available 30 days after shipment. 4. Video Evidence: Video footage from our Nest camera system capturing the entire interaction, including the driver's statements, the supervisor's instructions, and our communication attempts. Also video footage of NY-Vegas uploading of all the equipment. 5. Email Evidence: Customer support from 3 Brothers requesting that if we get a refund that we are not supposed to post anything bad about our experience. I highly recommend if you were affected to also do the following: including filing complaints with the Federal Trade Commission, the Better Business Bureau, the State Attorney General's Office, local consumer protection agencies, Federal Trade Commission (FTC), Federal Motor Carrier Safety Administration, and media outlets. read more

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WARNING!! BIGGEST SCAMMERS, INCLUDING CITA Moving Co. We paid additional for movers to pack and box our items and found several items were delivered damaged/shattered/dented. On the day of delivery, the movers, CITA, threatened to hold our stuff ransom if we do not pay the balance of the higher price quote, that was fraudulently CHANGED after we signed the binding contract. These are the names of the SCAMMERS we disgustingly dealt with: At Three Brothers: Eric Baker (broker), Jessie, Richard and at CITA Moving Co, David and Jennifer (the supervisor who threatened us if we didn't pay the disputed remaining amount, they would not unload our stuff and would charge us a storage fee and a redelivery fee. And,.. they Only accept cash, venmo or cashiers check... so these 'SlimeBalls' got you!! It's ILLEGAL to change an amount in a binding contract after you sign!!! DO NOT let them get away with this !! If you dont take my review seriously, PLEASE READ the OTHERS. read more

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They don't actually do the moving themselves, but contract the work out. I got two movers. One was good, the other was questionable. Unprofessional & dishonest behavior. They damaged my door on pick-up so that it wouldn't close at all. Not lock, just not close. So I'm sitting there with a fully open door in the middle of summer while they took their time. They had just left when I called them to report the damage. Then they asked if someone fixed it before they returned. Like who?! My relatively new furniture has scratches & gashes. There was no attempt to protect furniture or mattresses, which were dragged on the ground. My brand new built house has scratches on walls & floors. I know you can't be perfect, but when you're more concerned with speed than quality you make these mistakes. I moved an hour away & they charged me $6k. I paid a third of that to move much more items with a competitor, but their pricing isn't correct. Local moves should be per hour while long distance is by space or miles. Never use this company. I would not recommend them to anyone. I wish I had read more reviews rather than going off the site I was directed to. I could have saved myself a lot of damage & money. I wish I could give them zero stars. read more

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they are not a trust company. The sell person will answer your phone until you pay them. after that they don't answer or return call. the initial quote they give u it will be double when they pick you items. They do not handle carefully your belongings. My staff got all wet, boxes of cloth and mattress I have to put tin the trash. No even think to put a claim. They will never respond or pay , They find a reason to not pay. It is better to rent a truck and move your belonging yourself The ladies at their customer service are very rude an unprofessional read more

This company ripped us off for $9100. They didn't move us! Another company showed up after we gave 3 Brothers deposit of $9100. The other moving company charged us $18,700 for a 700 mile move to another state. We were totally taken advantage of!! 3 Brothers Moving did nothing! We were totally lied to. I would never recommend this company. We are in the process of pursuing our deposit money back read more

This company doesn't deserve 1 star. ALL LIED!! First, Fred told me, as I asked, the drivers worked for them. He quoted me with a list of items. Later Bruce/Richard agreed to add more items for the same quote. They are brokers!! Contracted to US 1 Logistics (also bad), then Master Moving ( also bad). On the pickup date only half was loaded, otherwise another$1,000. Fred & Richard derferred the talk to customer service who said whatever could be loaded. I had to threw away the rest. I believed Fred & Bruce/Richard, therefore didn't have a chance to sell many suff. And I had a lot of hassle on the move-out date. All lied! read more

Terrible. They're completely incapable of providing a semi-accurate quote I was told it would be around $2,000 in the day they come to pick up my stuff it's going to cost me over $4,000 if I don't proceed I lose the $1,000 deposit. Insane. read more

If you're considering this company don't!!! They will lie and steal your money and your furniture. Down to the movers and the managers they are rude and stole my sons belongs. Yes stole!!! Because being quoted a price and then making up all kind of reason why the price goes up is ridiculous. Was told they would return my son's stuff back and never heard from them again!!! I repeat do not go with this company, they need to be ran out of business. If I could give zero stars I would read more

Unable to post the entire complaint. I will on any site where I can post the entire complaint. AVOID 3 BROTHERS MOVERS AND UNITED SPEED MOVERS AT ALL COSTS! If you value your sanity, finances, and belongings, do NOT use 3 Brothers Movers or United Speed Movers. My experience with these companies was an absolute nightmare--marked by deception, unethical practices, and a complete disregard for customer rights. It's time for action, and I strongly believe a class-action lawsuit must be pursued immediately. There are countless families and individuals who have been deceived, mistreated, and financially exploited by these companies. It's heartbreaking to know this behavior continues unchecked. We must stand together to demand accountability and justice. If you've been a victim of 3 Brothers Movers or United Speed Movers, I urge you to come forward. Together, we can file a class-action lawsuit to stop this predatory behavior and ensure no one else suffers at their hands. I refuse to be disregarded, diminished, or treated as if my voice doesn't matter. We are stronger together, and we can take on these companies and win. If you're considering using 3 Brothers Movers or United Speed Movers, DON'T. They will lure you in with a low quote, inflate the price once your belongings are on the truck, and leave you to deal with delays, damaged items, stolen property, and outright lies. Their customer service is non-existent, and their practices are predatory. I am currently speaking with consumer protection attorneys to pursue legal action. If you've had similar experiences, please join me in seeking justice. These companies must be stopped. 1. Deceptive Quoting and Inflated Costs I was initially quoted $8,230 by 3 Brothers Movers for my move. However, once my belongings were packed and loaded onto their truck, I was hit with an inflated total of $20,746, almost TRIPLE the original quote. M When I protested and requested that they leave my items behind, they refused, stating they can't take the items off the truck and left with my things anyway. I was forced to proceed under duress, fearing I might never see my belongings again. 2. Manipulative Payment Practices I attempted to pay with my American Express card, but they falsely claimed they don't accept AmEx, stating they only accept wire transfers, cash, or checks. When I explained that AmEx was my only form of payment, they suddenly "remembered" they could accept Visa and MasterCard. This manipulative and chaotic payment process left me feeling confused and powerless. 3. Mismanagement and Holding My Items Hostage On September 16, 2024, my belongings were taken from Virginia to New Jersey--a state I never authorized--before eventually being sent to Florida. I didn't even know my items had been routed to New Jersey until days later, and I was never informed or asked for permission. I filed complaints with several agencies, including the Better Business Bureau (BBB), on September 17, 2024. That same day, I also filed complaints with: * Florida Motor Carrier Safety Administration (FMCSA) * Florida Department of Agricultural and Consumer Services (FDACS) * US Department of Transportation * State Attorney's Office Despite my efforts, 3 Brothers Movers ignored my complaints. The only communication I received was an email on September 18, 2024, stating they had discovered a discrepancy and would contact the carrier to resolve it. That "resolution" never happened, and my items weren't delivered until October 3, 2024--nearly three weeks late. Communication with United speed movers who said that there was a discrepancy and deducted $1800 from the balance leaving me to pay $18,646 still and inflated price. 4. Stolen, Missing, Damaged, and Destroyed Items When my belongings finally arrived, the condition of my items was appalling. Several items were stolen, missing, damaged, or destroyed due to their careless handling and poor packing practices. * Stolen Items: I filed a police report for stolen items, including those I had receipts for. * Damaged Items: Many of my belongings were broken or mishandled. * Destroyed Items: Products that I carefully packed melted during transit, leaking and seeping through the boxes. Oils tumbled over and soaked into other items, causing irreparable damage. * Missing Items: Some of my most valuable belongings were unaccounted for, and I was never provided with an explanation. The blatant disregard for my property demonstrated by these companies is unforgivable. I also notified FILED A POLICE REPORT about some of my stolen items ( that I had receipts for). read more

** AVOID! They get ZERO stars! They are a BROKERAGE company. Now say that back to yourself: 3 Brothers is a BROKERAGE company, NOT a moving company. They will run you for all your money. If you're a dumbass like me & didn't realize this until later, let me explain since 3 Brothers doesn't explain that to you. A Brokerage company acts on your behalf to schedule a third-party moving company that can rent a moving truck or owns a moving truck and staff. A Brokerage company will cost you 3-7 times more than a local moving business. They are located in Maitland, Florida. They operate out of a business suite in Florida. If 3 Brothers tells you they have other "moving businesses locations" in your state, that doesn't mean 3 Brothers- it's a slick way of not saying they only have a business suite in Florida. The two con guys who run this are kind to get your money and then are rude as fuck or block you once they have your money. Once they had my money, they went radio silent and held my items hostage until I contacted the Better Business Bureau, and they finally told the moving business in my state to drop it off. The in-state moving companies they deal with are also scammers! read more

The quote they give you is not going to match what they say when they go out to you. They will then tell you that if they don't move your things you will lose your deposit. read more

I agreed to the Platinum plan which was not as described. 2 days before the planned move, I was told I needed to pay for the truck. Platinum cost 8 grand then to move my furniture, the truck would cost per quarters of use and I needed more that half do 7 grand more or possibly 14 grand. This company has very shady practices. Avoid this company!!! I hired PODS and much cheaper and totally honest. A local company to send labor to pack the pod. A fraction of the cost. I am due x more of a refund but once this is posted, 3 bros may refuse to refund. I call Tallahassee next the BBB then onto Washington. With licenses pulled, they will be gone. read more

Three Brothers Moving and Storage Company tends to charge high prices and fails to provide clear communication regarding their business and client agreements. They outsource the actual moving process to a third-party service. The quotes they provide can vary significantly from one customer to another, as once your items are in the hands of the third-party company, Streamline Moving and Storage, they may impose extra charges that can escalate into the thousands. Their business practices are questionable, and they often engage with unreliable third-party movers. When my items were delivered I had noticed that two boxes were missing and multiple items were damaged beyond repair. Do not recommend this company!!! read more

3 Brothers Moving & Storage - Movers Near Me

Was just starting to look for movers for an upcoming move, made the mistake of talking to 3 brothers. They have been trying to strong-arm us into going with them. Two or three were texting at the same time trying to confuse and distract us. Then they claim to see our move on the "board", we haven't signed or committed to any company for the move. Be AWARE they are ruthless in what they will say and trap you into a move from hell. Please read more reviews here. DO NOT ENTERTAIN THEM!! read more

They give you fake names and are scammers. RUN! You're better off moving it yourself. The bad reviews are real and the good reviews are fake. They lure you in with really low rates and the rates double, triple, quadruple ... on moving day. Do your research before choosing a moving company! read more

Stay away from this company! Once they had my possessions and money, refused to communicate. I called and texted on the first possible arrival date, again the second possible arrival date and thereafter, probably 20 attempts and zero response. I got a call saying they'd be there in two hours three days later. 1-3pm passed as I waited. At 5pm, they called to say 7pm. I said no. I had plans and was way too tired. They responded by saying it would be $2000 extra if they came the next day. So I waited and they arrived at 8 pm. The driver seemed angry. They slammed boxes in my livingroom nearly to the ceiling without asking where they should go. One bed was not set up properly, a deck table was not taken apart to get it out there. A rocking chair lost a rocker, a floor lamp was decapitated, and it turned out dinner plates and nearly half a box of good crystal was broken. The next morning I found l lot of glass and a cigarette but in my front yard. I am a 71 year old woman and recently lost my husband. I feel totally disrespected. I had to pay someone to unstack and move my boxes to the proper room. The movers were in such a rush that they left 6-7 of their rugs wrapped around stuff and two big boxes of moving tape. What jerks! I am angry but have not found a way to review them directly. They did no follow up email at all. read more

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I would give them ZERO stars, if I could. They lied, they kept my down payment, their customer service people are trained to keep your money even when they provided no service. I spoke with a salesman, a guy named Dennis, and signed the sales contract for about $2,000, and he said he'd be with me every step of the way. I never heard from him again! On moving day, these two short guys (ESL) showed up in an Enterprise rental truck, their butt cracks showing, eating chips, and said that it would cost $6,000 to move me. BAIT AND SWITCH! I couldn't get my down payment of $833 back from the crooks. I sent those two guys away and found another moving company for the next day. read more

DO NOT USE THIS COMPANY. Catherine was my contact and she said she'd be with me "throughout the process," which I later learned was a load of BS. In any case, until things went awry, she was polite, forthcoming, and answered all of my questions. We even chatted about your travels. It helped ease my skepticism, which I guess is part of the con? I don't know how else to explain what happened next. Here is a summary of my experience with Three Brothers: - I spoke at length with Catherine to plan in such a way that my things would be delivered within *one or two days* of arriving at my destination, and received no indication that that was in any way unreasonable or even unlikely. - They contracted the job out to United Pro Movers, a third party moving company. I was not informed about this up front. - Catherine mentioned that there was a per-stair cost since I didn't have an elevator, but the estimate she gave me (~$85) was a fraction of what was actually charged on the day of pickup (~$400). - Not only was my stuff not delivered within 1-2 days, but no one even reached out to give me an update or explain what to expect. - I called, texted, and e-mailed everyone I had been in contact with, but no one responded with anything helpful. - Frustrated, I ended up calling the main customer service line and was informed that 1) my stuff had been sent to warehouse instead of being transported to the destination, and 2) they were "looking for a driver" to transport it. I was not informed about this up front. - I followed up daily to try and get more information but got either no response or useless, boilerplate "we're working on it" responses. - I genuinely wondered if they were just going to keep (i.e. steal) my stuff. - Fed up, I sent an e-mail to every Three Brothers e-mail address I could find threating to report them to the applicable federal agency if they did deliver my stuff, as promised. - Magically, that same day, I got a call from United Pro Movers -- the same company they had used to pick up my stuff -- confirming delivery for the following day. In the end, what was supposed to be a 1-2 day wait for my things ended up taking SEVEN days of frustration, stress, and confusion. read more

PREADATORY COMPANY. This company is a front for many carriers with DOT violations and poor customer service and extortion techniques. The carrier that they employed for our move. "Colony Moving and Storage" is run by extortionists from who, once they have your stuff, will not communicate, not send you a bill, employ delaying techniques and charge you 2 or 3 times the rates quoted on the phone while they figure out what your stuff is worth and figure out how to steal it with their FU contract. We have never received a bill or a statement and they sent us a "paid" invoice after decling our payment. They will noT provide "professional door to door service". As a matter of fact once they have you money and stuff they will not return your call. 86 EMAILS, 67 CALLS. They will hire a discount, operator in another State and send them into your State so you cannot sue them. With the extortion this is racketeering. Particularly when the individual contacting you does not "work" for 3 brothers. They will not Provide an inventory of what they receive. They will only provide the carriers Bill of Lading that states you can only sue them in Texas. Then 4 instances of extortion, and they did it in writing! read more