Super friendly and accommodating. We bought skates for our twins and mistakenly bought hockey…read moreskates for one of them, when they were supposed to get figure skates. They were flexible with the return/exchange. Nice folks. Will be getting all their skates from here from now on. Parking sucks but definitely a small business worth patronizing. Thank you!

Fantastic customer service, competitive pricing, and used skates available too. My daughter is 6…read moreand her feet are constantly growing. She was fitted for a size 1 ice skate and I was hesitant because I had just sized up her sneakers to 2s. I was assured there was plenty of room and deferred to them on it. Of course a month later she was complaining about them being too small. We came back to Peck's and they exchanged them for 2s and only subtracted $20 from the refund for her having worn them for a month. They had some scuffs and the insoles showed her feet print but they were otherwise in pristine condition. It was a better deal than I hoped for and I sincerely appreciate the accommodation of her growing feet. It goes to show how important customer service is because we will for sure be customers for life now (she really loves skating so it seems like we will stick with it, ha see what I did there?). Thank you Peck's!

I am a strong supporter of local businesses, but felt compelled to write a review because of an…read moreextremely poor customer experience. I brought in skis to have them tuned for the season. I haven't skied in four years because of a previous ski injury. I felt ready to get back onto the slopes - not an easy decision. I've been skiing since I was six, so my skis were previously tuned for competition and needed to be readjusted so I can take it much easier. My bindings looked a bit old and I took them in to be readjusted to bring me back down to intermediate level. I brought in the skis and they accommodated a request to have them done by the end of the week. Awesome. Great customer service from some new kids working the counter. I get a call shortly after saying the bindings were no longer indemnified by the manufacturer and that I needed new bindings. They offered to sell me 2022 inventory at 35% off. I asked what make and model and immediately browsed for the same bindings online. The price of the bindings at reputable stores, including their standard installation cost for bindings brought to them, was significantly lower than they were offering, even with the discounts - about 50 percent less. They are a business, I get it. I asked if they would be willing to lower the cost given it's old inventory. I hear an older man in the background saying, as I'm asking these questions, "Tell him to come get his f-ing skis and take them away." I did exactly that. I had been going to them for years, for myself, my kids, and had referred my friends many times over. Now they have not just lost this customer that was getting back into skiing, but my friends and referrals, and possibly some of you reading this review. Small businesses should treat customers with the same respect we give them. I'll be taking my business elsewhere.

This store will make your child cry. Late in the season in February of 2022, most equipment was…read morerented. I went in with my 8-year-old daughter after learning they had skis in her size still available. The regular salesman wasn't there, and I was helped by the technician. After sizing my daughter, I asked about purchasing snowboard equipment for myself. When i decided against a purchase, I asked about whether any of the sales items could be put in the rental inventory, and the technician, a man-child in his 30s, took great offense. He basically told me that I should shop elsewhere. They didn't have a rental snowboard for me anyway, so I left and looked around. I couldn't find anywhere else with skis my daughter's size, so I called Sports Barn Ski & Sport back to confirm that they still had the ones sized for her. The technician told me to get lost. Undaunted, I returned to the store. The technician again told me that they couldn't rent to me. Then I found a female manager and explained the situation. I practically had to grovel to these people to rent skis for my daughter because I had no other options. Finally she agreed to rent to me. It's really crazy how offended the man-child became simply because I asked whether sales equipment could be converted to rental.

Buy at your own risk from this place. They will point the…read morefinger at the customer when there is an issue rather than the product. At no point should bolts randomly fling off your bike while you going down the Brooklyn bridge going 24mph. I'm a high school student and I had to pay for my bike with my own money. I've been working since 10th grade to help my mom because she is a single parent so for me the loss of about 5k including repairs leave me without transportation as I can not afford to repair it at this point. I've spent 3.7k on a bike, this isn't including the repairs i had to pay over the span of a year which amount to at least 1.4k+ after random bolts detaching and motor failing, and as soon as the warranty expired my bike had a random electrical issue where the bike wouldn't accelerate. From the owner Pete: OK, where are you going? (Direct email sent from owner) 1- Last Mile NYC replaces all of the electronics on your bike. The cost of the parts and labor is $2910.54 2- Send your bike back to Super73. They will do their own diagnosis, and determine the issues and fix the problems. Unfortunately your bike is not under warranty, the cost of packing up and freighting your bike to and from Super73 will be around $1200. Plus their diagnostic fee, parts and labor. BUY AT YOUR OWN RISK.

Had to bring my bike in for a warranty issue. Everyone in the store was great!! They performed the…read moreservices in a timely fashion. I highly recommend this business.

Complete trash company. Don't shop here. I paid extra for shipping and they sent it ground and kept…read morethe money. Complete company. They also waited a week to ship and didn't reply to my email.

I ordered a pair of Moxie's. Dave took my order with all the changes I wanted. I got them pretty…read morequick and it was exactly what I ordered! 808 customer service and knowledge on everything skate is Amazing! I definitely will buy from them again!!

The Board Room is absolutely awesome. Chris and Z know their craft! Great selection at a reasonable…read moreprice. Hooked my six year up with her first board, spent the time making sure the board was right for her and took extra time teaching her how to ride. Sent me home with a happy kid and lessons to practice with her. Thank you both! Just a great local experience!

I stopped in to check the place out and I'm so happy I did. Chris and Z were welcoming and…read moreinformative and you can really tell their passion for the sport shines through in all that they do. The Board Room Skate Shop is providing an outstanding resource for the community and back it with a wide selection of boards and accessories. I would highly recommend you stop in, stay a while, and learn about the big plans they have for Rhinebeck. Rock on, I'm so glad you're here!

New space for Danny's ! Brought my recumbent trike in for a 'tune up'…read moretoday. Since it had unfortunately sat out in the elements for over a year, it needs some TLC and 'restoration'. Danny's new 'digs' are down the street from their previous location. This one is in the same 'strip' as CVS Mohegan Lake. Clean, spacious, well organized. I'll post back once I have my trike back. *Of note*- this location is closed on Mondays, (like many/most bike shops) but during the season it's open 11-5 on Sundays.

Never been in the store. But ran in to Ken leading an organized group ride with Danny's. Ken was…read morevery knowledgeable and cool to chat with. I suspect the quality of service at his shop is just as good!

Great place run by honest people, go here instead of Zumies. Good selection of boards and even…read moresurfboards. You get some boards 20% off too.

Really awesome place and super cool atmosphere. Greg was super helpful and friendly because I knew…read morenext to nothing about building a board and he showed me everything I needed to know and it felt like a real personal experience and he really cares about what he does. I'm super happy with how my board came out and I'm 100% coming back here for anything board related!

I was able to get my son equipment at a decent price since it was his first time playing.read more

Great place to repurpose unneeded spots equipment. Not a place to unload broken crap…read more Much of what they take in is on consignment do if its not in good shape it should't get sold. They also take donations - our preferred route for our daughter's college softball equipment all of which was in A shape. We believe in reuse, and hopefully were able to provide someone else some expensive gear at a reasonable price. But do shop carefully.

I always have a great time coming here and exploring their products. They offer a wide variety of…read moreskateboards and accessories, along with clothes, shoes, and other cool items. The staff is always friendly and helpful. There's a dedicated section for shoes on the other side of the store, which is a nice addition. Their products are great quality for the price. Just note that there is only street parking available.

One of the few shops around that doesn't make you take a mortgage out to get some products…read more Their Black Friday Sale is also super legit and I always walked out happy as ****. The store is also huge and the decor is on point. The exterior is so unassuming. Hyped that they opened a Newark location closer to home, but this location can fit two of those. Owner is also pretty dope!

The best store the staff is cool and is also honest their prices are a little expensive but it…read moregives you what you need and does not sell you things just because they want your money your help to choose your pieces

I was visiting New York to see a friend, after we went to a show it was decided we go record…read moreshopping. Don't be fooled by this place's size. It has an awesome dollar section. I obtained many gems. Inside they had a five dollar bin, scored a bunch of good ones there too. Their regular records are reasonably priced too. For a small store, they had a very wide variety of genres. Oh yea, it's a skate shop too. I had over 20 records, and I mentioned to the owner what a pain it would be to trek back and forth from bus to train on my way home to South Jersey with this awesome haul. The guy said I think I have a canvas tote I'm not using in the back. Miraculously all of my records fit in the tote. Very cool of the dude! If I'm in the area again, I'm definitely stopping back!