Great leather shop run by a very friendly couple. I had a nice old leather bag that needed to be…read morefixed (the metal clips had broken off). Linda spent a lot of time with me going through catalogues to find the best match, she ordered the clips and a week later I had my bag back in perfect condition. I also had a leather belt that needed to be shortened. The way it was designed it wasn't a simple punch a new hole and shorten it, it needed to be taken apart and shortened and replaced with new rivets. Again they ordered rivets to match the belt and it turned out better than when I had brought it. If you need to get any leather item repaired I would definitely take it here. They also sell some great leather goods that they make....worth checking them out. Oh and they have been here for 30 years if that tells you anything.

Was referred to them by a friend. Quality of their work was great. Just wish they were closer to my…read morehome & their hours were a bit longer on the weekends.

I went here years ago and was overcharged. OK, I think it's under new ownership since then, so I…read moredecided, let's give a local shop another chance. Brought my daughter's leather sandals which she'd unfortunately gotten wet, leading to the sueded footbed having some rough patches that rubbed the soles of her feet, and asked for any quick (she was about to travel out of country) and relatively inexpensive ways to make it more smooth and comfortable. Factotum said it needed another layer of leather cut and glued on top of the footbed, that was the only way to mae it better. $55 for that. And it needed to be done to both because the shoes would be uneven. That was what the sandals cost! I took them home, looked it up on the internet and took one of my polymer pencil erasers to it. 15 minutes later, smooth as can be. There are suede erasers, which I hadn't known and didn't have time to hunt down but a regular polymer eraser did a fantastic job. If they'd taken it in the back and done it, I would have gladly paid, not knowing about this stuff before I looked it up. I know they have to make a living and coming up with inexpensive, easy solutions isn't necessarily in their interest, but I'm done going there.

I'd like to make this rating 4 1/2 stars, as my experience was very good, but not quite 5 stars…read more Maybe 4.75 stars. I'll always round up in favor of actual customer service. I've had my Hein Gericke jacket for over 28 years, and have ridden about 140,000 miles while wearing it. The collar and one cuff were split, and some snaps were tired. Like another reviewer, I'd seen Anthony's ad in American Motorcyclist magazine, and was aware that they had a good reputation. I shipped my jacket off, and when I got it back I found two small disappointments, involving snaps on the neck and one cuff. After phone conversations and e-mails with Greg, I shipped it back, and got it back the second time with a refreshingly brief turnaround time. In addition to the factory-quality repairs (above info does not list alI work), I had Anthony's sew on a patch for me (for a reasonable extra fee), and clean and condition my old friend. It's now shiny, which was unexpected (an observation, not a complaint). I mentally deducted part of a star from my rating because of the need to send the jacket twice, but added back on part of a star for conscientious and friendly customer service. One small surprise: as a second back-and-forth shipping became necessary, I wondered whether Leatherworks might create a UPS return slip, as a former employer of mine always did for such situations. I'm not actually disappointed, as I'm aware that small businesses don't have unlimited budgets. The work was not inexpensive, but being able to wear a high-quality and well-loved garment for another couple of decades (if I last that long) is worth it. Accepting the cost was eased after I compared the purchasing power of the 1997 dollars with which I bought my jacket to that of the 2026 repair dollars. It was worth it.

I really wanted to like this place -- the customer service was wonderful when we first walked in…read more The staff were friendly and professional, and I felt confident leaving my very expensive handbag in their care. I was quoted $175 for what was described as a simple refresh of the leather and color, which sounded fair for a quality restoration. But when I picked up the bag, I was honestly heartbroken by the result. The pigment was smeared and stuck all over the hardware, which hadn't been polished or cleaned at all. The color on the leather was patchy, with uneven tones and visible blemishes. What used to be smooth, soft leather now feels rough and sandy, almost like it was stripped instead of restored. It also looks like no waterproofing or protective finish was applied. I don't doubt that they do excellent work on shoes and smaller leather items, but based on my experience, I wouldn't trust them again with a high-end handbag. For the price and the promise, this was a huge disappointment.

Was having a relaxing day in Laguna, walking around and such. Wandered into this store. Was not…read moreexpecting to buy anything. Person working there started to suggest items to try on. Ended up trying on about 20 different things and leaving the store with 4 bags full. It was a great experience all thanks to Tania. Went on here to post a review and saw all the bad reviews. Not sure what happened to those people but we will definitely be back!

This store was so awesome! Great place to find good basics for your everyday outfit. A friend…read morerecommended I check this place out. It was not a disappointment. Gayle was super friendly and helpful (:

Great workmanship - Jim's was able to restore the outsole of 2 pairs of my designer shoes…read more I received my shoes in less than 2 weeks. Both pairs of shoes look new again!

The good: Shoe repair is excellent. The price is fair…read more The bad: Date of completion is not accurate. They are disorganized with finding the shoes. This place is not great and is not bad. 3 stars.

They did a great job repairing an oil stain on our new leather chair. The owner was responsive and…read morecame on time and worked quickly. Would definitely use them again.

I contacted Leather Repair OC (Ivar) due to front car seats that were showing wear. He arrived…read morepromptly and got right to work. He generously worked on two of our cars (even though I only scheduled for one) and was kind with his pricing on the second one. The colors he used matched perfectly as my main car has 2-tone colored front seats. I would recommend Ivar for leather repair services! Thanks, Ivar.

Okay, so it was my first time coming here…read more I'll let you know what I bought, and paid , you be the judge I bought lace, for a project. 2 yards ea. , for 5 different lace frill styles. Charged me $20... They have a ton of different fabrics , you will definitely find what you need in regards to fabrics ....

Crazy selection, great people! Had to make some dog beds and they do not disappoint…read more My only go-to now for fabrics!!

If you have a pair of shoes you love, don't see anyone else besides Jose at Leon's Shoe Service!…read more I have three pairs of vintage Frye Campus boots from the 80s, 90s, and 00s that have become my all-time favorite shoes. After several music festivals and more than 100K steps, my babies needed some serious love. Between the worn heels, chipped leather, and dryness that could rival the Sahara, I knew that if I wanted them to last another 40 years, and eventually pass them down to my kids, they needed real care. I was admittedly nervous to have any work done because I'm so protective of them. But after meeting with Jose, I knew instantly he was the right person to trust, and I am SO glad I did. When I came to pick them up, I genuinely started jumping up and down because I was in absolute AWE of how incredible they looked. He revived each pair to what felt like their original state, repaired the leather like a magician, and made them look brand new. With Jose's unmatched expertise and craftsmanship, I'm confident these boots will last lifetimes longer than they ever would have without his care. Beyond his passion for shoes, Jose is an absolute king. Truly an incredible person all around! Every time I'm there, I genuinely enjoy our conversations, and I always look forward to seeing him the next time. It's rare to find someone this talented and this kind, and it makes supporting his work even more special. Thank you, Jose, for being the best and for taking such great care of my babies!!

Jose is an honest small business owner. Did a great job on my Dolce & Gabbana heels.read more