Run away. Expensive and shady.
I called this company after seeing positive reviews here, which now I don't understand at all. Perhaps they are simply fabricated. I had a clogged drain. They sent a technician and charged me over $700 before even looking at the pipes. I still can't believe I fell for it and paid them. Every other plumber or electrician I have ever used charged after finishing the work, not before. The technician made a mess and failed to unclog the drain. He told me they would need to take down walls, and he put me on the phone with his boss, the same person who had taken my credit card and whose name I still do not know. I was told that ceilings would have to come down as well but not to worry because they would apply part of the money I had already paid to this new project. I can barely imagine how much more they would have charged had I gone through with it. I almost did fall for it a second time, but for many reasons, I decided I needed to put the brakes on, and I tried calling them back. I assumed it would be simple enough - I figured they would refund me a part of the money they had taken, and we would agree that it was a difficult job and there would be no hard feelings. Wishful thinking. Despite several calls over multiple days to the company's answering service, I'm still waiting for a response. By chance, a neighbor sent a different plumber over to my house who charged me a small fraction of what this company did, solved the problem in 30 minutes, took care of other issues he noticed, and cleaned the whole area while I was at work. I don't know who runs All 24 Hours Brooklyn Plumbing, and I'm not even sure they are actual plumbers at all. I really mean that. The statement "from the owner" on Google Maps even has the word "plumbing" misspelled more than once (though perhaps they'll fix at least that if they bother to read this review). I've learned my lesson. If you're reading this and still decide to call them, at the very least get their price before they send someone to your home. read more