It's taken me a bit to process the encounter. The man who came and did the inspection did not show up on time the first time and we had to be rescheduled. He shows up at the correct time the second time, but rushed through the process. He comes in and used a moisture meter everywhere without explaining much, everything was very urgent for him. In the end he recommended three tests and offered a discount incentive for leaving a positive review. The guy insisted I write the review before he left, which I did not, and when it became clear I wouldn't he stormed out of my house. They asked me to pay the invoice for the inspection, which states there would be pictures and an explanation, which there was not. But by paying the invoice (which I did not at the time since I felt rushed and panicked) you agree that the work was done. Looking back on this in a more calm state, I would not have agreed to pay the invoice as the described service was not completed. I would not recommend this company and experience to anyone. When doing these tests, you want someone who will take the time to explain things to you and not add on stress and panic. You want someone reliable, which this company was not. read more

Michael and Tim were very friendly, helpful and informative. They were very thorough during their investigation and testing process.

Amazing service! They were on it right away and got straight to work. Their mold inspection was thorough and professional, leaving no detail overlooked. They did an excellent job identifying problem areas and explaining everything clearly. Highly recommend their expertise and efficiency! read more

On time service with clear communication. The inspector was nice and well informed. Quality service

Eli was the most patient person in explaining all of the process from beginning to end. He didn't push anything in us, which was refreshing. I recommend his services. read more

Liam was very friendly helpful and did amazing on his visit thank you for helping us look around our home

Reliable air duct testing! Quick, thorough, and professional service. Highly recommend.

Shalev was great, very helpful and friendly. I would recommend him to anyone. Thanks! read more

Michael was a good Inspector and gave me all the information I needed. Dean helped me with scheduling the inspection quickly and efficiently. read more

Orei is amazing! He walked us through the mold testing process and did many tests to get confirmation for our mold. Would do a

We called 24H Mold this morning and they were here in the afternoon. The speed of their appointment is the best recommendation I can give; nobody wants to wait, when there may be mold involved. read more

This company is HORRIBLE. The negative reviews you see in this feed is the truth about 24H Mold Inspection. The only reason there are positive reviews on here is because they have offered people a complementary test if they write a positive review, which equates to nearly $300 just for one air test. A technician came out to inspect my 600sqft apartment and asked me why I suspected mold. I got vulnerable and told him about how I've been sick for months and it wasnt getting any better. He used this information to convince me that there was FOR SURE mold in my apartment and that I would FOR SURE get my money back from the landlord once we confirmed these tests. Sure enough, test results came back, they were NEGATIVE, and I'm $2,000 in the hole. I tried contacting management to resolve this matter and they have left me with "We will get back to you" and never end up doing so. The manager you see in this thread is so insanely rude and will do nothing for you. The only way this company is staying afloat is because they're preying on the ignorance of others, just like that mechanic that tells you need a new engine when you really don't. 24 Hr Mold does not thrive off of honesty and integrity, but lies and deception. Not only did they wrongfully take $2,000 from someone, they took it from someone is chronically ill. Do your research and save your money. These 5-star ratings are bought, not earned. read more

This company is a complete joke. They prey on fear, especially targeting families with kids, and try to pressure you into spending more money. In our case, they claimed our babies' room was "the worst" and acted like we were living in a health emergency. Their so called "evidence" they showed us on their meter didn't even match the pictures they later sent in the report caught red-handed. And let's not forget they bribe customers with discounts for good reviews. That's why the glowing reviews look fake because they are. We have video recordings of the consultation, so we know exactly how misleading and manipulative they were. If you want to throw money away on scare tactics and dishonesty, call them. If you value your health, your family, or your wallet stay far, far away. read more

Micheal was so helpful and knowledgeable throughout the inspection and testing process. read more

24H Mold Inspection - Home Inspectors Near Me - Los Angeles, California

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So grateful for the respect and professionalism of the technicians, Michael and Ariel! They answered every question I had thoroughly and the service they provided gave me the validation my landlord + rental company would not. The work you do is highly valuable and I cannot thank you enough! read more

The people who came we're incredibly polite and thorough. They knew what to look for and explained everything very well.

We contacted 24 Hour Mold since we just moved into our home and needed to get some things checked out. When the technicians arrived, they walked through the house and repeatedly mentioned an odor. They recommended both an air quality test and a bathroom test. After hearing the pricing, we chose to move forward with just the air quality test to help manage costs. I declined the bathroom test since we were planning on gutting it, but the technician continued to insist on both tests, bringing up the odor again and suggesting we may have become nose blind to it and aren't able to smell it. This made us a little insecure. In the moment, with everything going on and the technicians already at our home, we felt pressured to agree to both tests. The air quality and bathroom tests themselves took only about five minutes, and the total came out to nearly $800, ($774 to be exact). Even with a discount applied to one of them. We received the results quickly, and we were relieved to find that there were little/no mold issues. Still, we were surprised by how much we ended up paying compared to what was initially discussed over the phone. It was a stressful situation, and we walked away feeling taken off guard by the cost. Upon reading the other reviews, it seems we had the same experience and were taken advantage of. Would not recommend. read more

So I did get a response several months back from Karen, stated she was going to reimburse me at least half of what I paid if I removed my review. Gave her address to where check should be sent to. As of today no check and no response regarding our last conversation. Like I stated before this company does not have any respect for any of their customers. So with that being said, I suggest y'all just stay away from this company. Don't even take a chance with them. No stars given, but because I have at least tap one star in order for my review to be posted read more

24H mold inspection is an amazing company that really worked with me and out my worries at ease. I called on a Sunday and Eli came out the very next day. He was professional, patient, friendly, informative and sensitive to the issues and circumstances surrounding our mold issue. Pricing is very reasonable and they worked with me on the payment. Happy with you guys, thank you! read more

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The service by 24H Mold Inspection was great. Roy is very knowledgeable and friendly. He explained the procedures of what he was going to do and was very informative with the questions I asked. Thank you for the great service. read more

Good experience with their support and quick turn around time. We had Michael come out and do an inspection. He was patient and explained the process and next steps to us clearly. Def recommend! read more

Eli provides efficient and competent water detection and mold inspection. Great attitude and provides upfront expectations. His company provides certified lab results in 3-5 business days. Additionally, once the results come back, his company provides feedback and the recommended next steps. A+ company and comes highly recommended. read more

24H Mold Inspection - Eli getting the air test equipment ready - Home Inspectors Near Me - Los Angeles, California

Took one star off because when Dean called to confirm my appointment, he was aggressive and dismissive. About an hour before the techs arrival, Dean called and politely confirmed the arrival time. Nitai showed up to my home on time and was very friendly and explained the entire process to me. I would recommend this company. read more

Kiano came into my home and got straight to it with the questions and inspections. Something my husband and I really appreciate, he works fast and is very straightforward and extremely knowledgeable!! Thank you Kiano read more

Appointment was available on the day I called and the technician was very helpful in explaining the process and cost.

Very Nice Company who came out to help me, they were on time and ready to go as soon as they came in!

Do NOT use this company. They are a rip-off, the manager Karen is rude and they do not offer a remediation action plan. I will explain. First, they charge WAY too much: $425 for an air sample and $375 for a surface sample and they scare you into getting expediated results for another $200. The $65 inspection fee is waived if you hire them for the testing and includes the control air sample (outside). So our inspection of a tiny bathroom and adjacent bedroom cost $1,482 after air samples in both rooms (so 2 total) and 1 surface swab in the corner of the shower. Don't forget 4% for using a credit card. So...almost $1500 total! I called and talked to the manager, Karen, to ask why her prices were so high. She said it was because they send their samples to a lab (everybody does!) and bc they do a thorough inspection of the entire property (they did not). She can try to refute the latter but she was not there. After the fact, I called a few other places (I did not have the opportunity before bc my tenant sourced 24H without my knowledge) and I found good alternatives. A nice guy named George at Bye Bye Mold told me his inspection costs $400 and includes the control sample (outside) and 1 indoor air sample. Additional samples (either air or surface) cost $100. So my total, had I used him, would have been $600. He sends his samples to a lab and explained that that is industry standard. They don't grade their own homework. I also called Disaster Responders. Their inspection is free and there's no charge for the outdoor control sample. They charge $250 per indoor sample. So my total would have been $750 with them....still HALF of what 24H charged me. They send their samples to a lab too. So my quick research backed up my gut feeling....24H = expensive! Karen = unapologetic and did not care about my concerns re: price (she was already paid). As for the remediation action plan...there was none. The recommendation in the report is, "remediation is recommended." It does not give any more detail than that. I called two highly recommended remediation companies and they could not give me an estimate on the job because they said 24H did not recommend a course of action. Looking back at the 24H Mold Inspection Report (in hindsight) it does say right in the Disclaimer of Liability that "Remediation recommendations are guidelines only and not a detailed protocol. The necessary actions will be determined by the remediation company selected by the property owners.." I wish I had known that before using 24H. They were off to the bank with their money by the time I learned that their generic recommendation is not enough. Since this is my first time dealing with a mold issue, I did not know that this company would not provide what was necessary for me to move forward with the remediation process. I also asked a real estate agent friend in L.A. who deals with mold and inspections all the time and he corroborated that the inspection company needs to make a recommendation on course of action. He said, "I've never received a mold inspection report without the inspector specifically stating exactly what the course of action is. There are different levels of remediation (containment, cleaning, remove drywall, etc.) and the mold inspector always calls that out." Just to triple check, I asked ChatGPT "who is responsible for the course of action" and it said "the mold inspection company diagnoses the problem, identifies the source and recommends a remediation plan while the remediation contractor performs the cleanup and repairs." If you ask ChatGPT for a sample mold remediation protocol it includes a written report, lab results, photos of the affected areas and A RECOMMEENDED SCOPE OF WORK FOR A REMEDIATION CONTRACTOR TO FOLLOW. It's all knowledge I learned after-the-fact but please let my terrible experience save you from having to learn this the hard way. Do NOT use these guys. Please read the negative reviews. This company was the very first 'sponsored' result to appear when searching 'mold inspection los angeles' on Google (they pay for that positioning btw) and as a result, they probably get lots of business and that's unfortunate for hard working people like me that don't deserve to get ripped off. read more

Best mold inspection team I got in contact with. Super easy to schedule an appointment, the guys arrived on time with ample notice of when they would show up. Gave me a detailed rundown of everything going on in the home and made the pricing structure super clear. Highly recommend. read more

Had an amazing experience w Eli today! He thoroughly evaluated my new apartment for mold, did testing on the spot and explained the whole process very clearly. Appreciate their speedy service to get peace of mind for my new place. read more

Eli did a great job in performing the inspection and testing . We are very satisfied with the results Thank you read more

Mike was great, super friendly and knowledgeable about everything we needed to do to help us with the mold in our bedroom.

Technician arrived within the provided time frame. He was very polite and friendly. He was able to provide detailed information regarding the inspection and testing. He also explained the different types of molds and what can be expected with elimination of the mold if we test positive or not. Very nice company! read more

Don't fall for their lies. I contacted them to inform them I have mold and will like to get it tested to see what kind of mold and also how severe and bad I have it in my unit. The lady I spoke to said the tech will be coming out to test the mold and do a thorough inspection and inform me of the findings and type of mold it is. The tech arrived and just gave me information that I could get the land lord in trouble but that the land lord won't care which is why people reach out to them for them to have record of how the unit has mold and have prove. I showed him my mold areas and he said he can't test that area because it's on the wall what the heck does that mean than he goes on to tell me that it needs to be an air inspection which is $550. I advised him I was informed I'll be getting a test and information of his finding all he did was put a machine tool on the wall 2 spots same area and said it's 70% moist and try to sell me on the $550 inspection. Stay away they have mold test in home improvement stores. That's what I end up doing and it cost me $15 bucks and I had to get the mold from the location of where I showed him. They only try to sell you the air test to make there money they lie on the service you'll be getting. I spoke to a man about the issue and he just basically told me to ___ off of how rude he was. Save your money! read more

24H Mold Inspection - Area he said he can't test I clearly advised him I know I have mold - Home Inspectors Near Me - Los Angeles, California

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Niv was super helpful and explained everything perfectly! I feel much better now that I got the swab test ! read more

24H Mold Inspection - Air Quality Test - Home Inspectors Near Me - Los Angeles, California

They came the day I called them and had an expert thoroughly explain what areas are most likely to be affected by mold and answered all my questions patiently. Highly recommend if you need urgent service and have any mold symptoms. read more

24H Mold Inspection - Pictures of potential mold areas that will be tested! - Home Inspectors Near Me - Los Angeles, California

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Etai was knowledgeable about his job, helped explain with me every step to ensure I was up to speed. Etai, Karen and the staff were so helpful the entire process from the response time and appointment made that phone call to explaining the variety of tests and the value of them! Thank you so much! read more

This company was very fast & efficient. I have mold in my unit & they were able to explain exactly how the process works & how knowing what was going on in my unit would be helpful for me. I am on a fixed income & Johnny was able to help out with an affordable price. I was very pleased with the service & I HIGHLY RECOMMEND them. read more

Michael was knowledgable and helpful. He showed up on time and I use 24H Mold inspection again. read more

Kiano was an amazing technician. He got straight to work and reviewed all my concerns and questions. He took the time to explain how the process works and made sure I had a good understanding. I just moved into my home and needed to test my bedroom and other concerning rooms that I felt had mold. Cost was efficient! Really happy I went with this company as other companies were not patient with my concerns. Highly recommend! read more

Kiano was vey helpful and a very good inspector. I really appreciate all of his work. He did a very good job would definitely recommend him to do many people. He knew exactly what to do. read more