Laura from ROMANIA= AMAZING! She made our 25th Anniversary dinner so special! Seek her out as your waitress! read more

I was staying at the Abbey for a friends wedding and this was a perfect place to grab breakfast before checkout to squeeze in one last yap session before you split ways! They have a full buffet but we opted to order entries with our server. It was very busy and she seemed to have a significant amount of tables, but she was working hard to ensure we were taken care of! The table favorite was the bananas foster French toast! read more

See all

I was with my friends on a girls weekend and we were so disappointed with 240 West. After a spa day, we went to 240 west for dinner. The food took almost an hour to arrive after it took almost 45 minutes to order in the first place. The steak was covered in bbq sauce and looked more like a Salisbury steak than fine dining. The service was so slow and we were not impressed. We know it's off season but come on! It was not crowded and there was no excuse for the slow service and bad food. We stopped by for breakfast this morning because it was the only thing open and it was $52 a person for subpar food. There was no option for à la carte so we left. read more

My husband and I decided to celebrate our anniversary at 240 West. The reception desk person and our server, Andrea were Salad. The atmosphere was romantic...fireplace and all. It wasn't a busy night and we appreciated their welcoming manner and understanding the issues that came up about oyr food. Eddie, the restaurant manager was especially nice, and was the consummate professional. However, the kitchen... not so much. We waited an inordinate amount of time for our meal. Once the food arrivedn, both our salads were a disappointment, especially with the expensive prices. The chicken add-ons for the salads (his, a Caesar Salad; and mine a Lettuce Wedge salad) had very little dressing. The chicken seemed dry, unseasoned, tastelessn, and unappetizing. The saving grace was the dessert we received at the end of the meal. Nice placen, but I don't think we'll be coming back. read more

See all

We had a fabulous dinner. This restaurant checks all the boxes. Great ambience - we loved the talented piano player and the view of the marina; great service; high quality delicious food. My husband ordered the filet and I ordered the prime rib with Yorkshire pudding (which is so rare to see!). Both meals were amazing. Chef Matthew checked in on us a couple of times and treated us to a sample dessert- this wonderful Scottish Shortbread cookie with Carmel and chocolate ganache. We will visit again. Highly recommended for a special occasion. read more

Excellent experience. Great, attentive service from seating to the complimentary dessert (an incredible cheesecake that was both rich but also somehow incredibly light and fluffy??) for our celebration, and everything in between delicious and thoughtful. The good bread with the perfect temperature butter, filet cooked exactly how I asked for it, delicious fluffy mashed potatoes (somebody reviewed saying it tasted like boxed? I have no idea what they're talking about.) Add in a gorgeous view, the best company, and a generous cocktail hour before and it really was perfect. read more

My wife and I ate dinner here in late March. The ambiance was very nice and there weren't many diners probably due to the time of year. This made it so it wasn't a very loud atmosphere. We had conversation and there was music playing at an appropriate volume. The food was good. I had the skirt steak and my wife ordered the lobster pasta. I had a cocktail and we shared dessert. Our server was very attentive and answered all of our questions. The view of the harbor was great as the sun was setting. We enjoyed the resort and we are thinking of coming back in the summer with our kids. We would certainly be coming back to 240 west. read more

Eggs Benedict were terrible. Eggs not poached or cooked in any manner known to man. English muffin was so hard it could not be cut with a knife and fork. Canadian bacon mystery meat so thin you could read iPhone screen through it. Totally inedible. I have botched this dish plenty myself in my kitchen, but this was resort restaurant made something with a special level of incompetence. read more

For a supposedly upscale restaurant at a resort, it really disappointed. Our server was very nice and attentive, but it was all downhill from there. My wife ordered a side of mashed potatoes to accompany her salmon and we both said the same thing; seemed like it was instant mashed potatoes from a box. We ordered a bottle of red wine and it felt and tasted like it had been refrigerated. What?! I guess they just throw all the reds and whites together in the fridge. There really is no atmosphere here. You can hear all of the nearby tables' conversations and there's no music to drown out anything. Go here only if you don't want to go to the cheaper restaurant (Waterfront bar) downstairs or don't want to drive. Other than that, make it a miss. read more

Terrible service! We made a reservation for 6:40 pm and we're looking forward to a lovely evening, but after being seated no one came to take care of us for the first 20 minutes. No water, no greeting, no drink order, no nothing as we watched others being served. It was not busy either. We told the hostess who wasn't helpful. We asked to speak with the manager. In the meantime a waitress came over like she was doing is a favor and as we attempted to share our experience she said we were "disrespecting her"! Is this a joke? We again asked to speak to the manager as she was inept in helping remedy the situation but only make tho gs worse. We waited another 10 minutes for the manager to appear. He somehow went to the incorrect table and was sent to us as it was obvious we were the only ones not being served. As we tried to explain what happened to the manager, he attempted to move on to a "fresh start". We were reluctant because we hadn't felt "heard" and we wanted to share the details of what happened. Someone is responsible for the table, which was located in a prime spot with a nice view. Someone on the service "team" should have noticed we were not being served while others were. He did apologize, took ownership, wanted to make things right and allow us to walk away with a more positive experience. While we appreciated the manager's response, I cannot recommend this restaurant to go and have a memorable, relaxing dining experience. Very disappointing. read more

240 West - American Near Me - Fontana, Wisconsin

This is our 2nd time at this food emporium and it didn't disappoint. Our server, Jack, is a great guy and very attentive. He comes up with some clever jokes! Atmosphere is relaxed with easy listening music playing in the background. Definitely worth a visit if you are in the area. Their Sunday brunch selection is AMAZING!! read more

My husband and I went here for our anniversary last night and had such a WONDERFUL experience. The host, Eddie, had a conversation with us about our anniversary and made us feel so special. He went above and beyond. Our waiter, Jack, was excellent. We were all smiles all night, such a sweetheart. There was also live piano music, which was so beautiful. My husband got the salmon and I got the pasta primavera and we shared flourless chocolate cake for dessert. The food was delicious and fresh. We left after booking a reservation for breakfast the following morning with Eddie! Come for the food, but the service is where it's at. The world needs more Jack and Eddies! read more

240 West - Flourless Chocolate Cake - American Near Me - Fontana, Wisconsin

Our server, Andrea was amazing!! She came up and was so personable and welcoming. I really loved chatting with her, she really cares about people and it shows. Not to mention the view of the harbor during outside while you're in the beautiful abbey resort. The food was amazing we got the Brussels Sprouts and different steak cuts. Seasoned very well!! read more

We've eaten here several times previously, but not most recently. Last night my wife, myself, and an adult grandchild went there for dinner. It was a Sunday night at 7pm. First off, I was surprised to see that it was virtually empty...it's the heart of summer and vacations. Secondly, the menu was much more sparse than I remember...the number of selections, especially entrees, was meager. Third, and most importantly, the quality. portion, presentation left very much to be desired. My grandson ordered a 12oz rib eye steak ($60). When it arrived it certainly looked much smaller than 12oz. Also, it looked rather thin; almost like something that came from a supermarket cooler and not a top end restaurant steak...for $60!!! Next I ordered the lobster roll ($32) which was mostly all bread and a relatively small portion of the lobster, which itself was more like it came from a can, like canned tuna. It was mushy, somewhat stringy and had NO chunks or large pieces of lobster at all. Very disappointing; plus it came with greasy French fries - that's it ($32? Gimmie a break!). My wife had the chicken, which she liked and looked like a decent meal.. However, none of the entrees came with any sides (the French fries excepted); they had to be ordered separately (same with the steak toppings) and healthy prices. There was one dessert ordered. All tolled, this meal for three (only drink was one plain iced tea, the others just drank water) was $180.00!!! That was entirely too high for what was delivered in terms of meal quality and ambience. Our server was very good, however. This was certainly not the 240 West at the Abby that I remember. Wonder if they had a change in ownership? For a vacation high season, the lack of patrons was not only noticeable but possibly an omen? Will not be returning. read more

Pros: Nice views, Nice waitress. Cons: Ambience is lacking. Music is so essential, especially when trying to block out the super obnoxious couple's coversation which was the only other table in the place! Food is okay, but overpriced for just okay. We have given this place 3 tries, but I think we're done now. Advice: Turn on some music, maybe add a dress code to discourage obnoxious fools who wore a t-shirt, shorts AND a baseball hat ALL through dinner from coming in. read more

The food was good and okay priced for the quality and portions. The service was okay, the server was nice it just was very mediocre! Nothing amazing and spectacular but also nothing horrible! The ambiance was honestly not great, there was no music and it just got super boring and we wanted to leave to go somewhere to get a last drink. read more

We are high hopes for dinner tonight. The setting is exquisite. Unfortunately the food was very disappointing. We had a Caesar salad, which was nice and a pasta Primavera with added shrimp. It looked like they steamed the shrimp and just threw it on top of the pasta dish with no seasoning. The pasta prima area was OK but didn't stand out. We then had crème brûlée for dessert and it was one of the least fulfilling crème brûlée I have had. The chocolate cookie they put on top of it seem to be store-bought, the strawberry was not ripe, and the custard was Somewhat overcooked and converging on an omelette. read more

Gave my husband food poisoning. The little waiter man they had serving us was completely inept. Not like it was when I was a child. The service and quality of goods/service now compared to 30 years ago is so different. It's gone completely downhill now. Stay anywhere else on the lake at this point. Better breakfast spots in Fontana too. read more

240 West - Just before my husband got violently ill and spent the whole day in bed. Thanks The Abbey Hotel and 240* West! You're simply the worst! - American Near Me - Fontana, Wisconsin

We have been coming to The Abbey for 7 years now. We love been here. The food at 240 had it's ups and downs. Tonight's dinner was definitely a up again. Our favorite server was there with his Dad jokes. We love the upgrades the Abbey did! And 240 is doing good read more

See all

We drove there from Rockford for brunch and were sorely disappointed. Won't be going back. Too long of a drive for only marginal food, which was stale (tasted reheated) and cold. Not at all like it used to be. read more

This review is a bit old as it seems I have forgotten to click on the post button. But anyways, I came to this hotel apparently on a very bad weekend as there was a dance competition happening with a lot of young ladies with their dance moms and dads were in town. There was also a lot of snow so we decided to just eat on the premises and went to this place. So in the morning we came here for an open buffet which had few deli meats and cheeses , cereals and veggies and we were charged $70 for it which I thought was ridiculous but that's not why this place gets a one star. We came to the same restaurant at night as it was the only place that was available. And I made the mistake of ordering the old fashioned signature drink. The server was apparently also the bartender. She was an older lady who made my drink. After the first sip I noticed something was wrong so I took another sip and realized that my drink had sparkling water. I thought maybe I didn't check the ingredients of the "signature drink" on the menu so I went back and checked and surprise surprise there was no mention of sparkling water. So when the server came back I asked if she can redo the drink without sparking water and she was surprised but she took it back. She brought it back but this time it had water. So I asked if I can have my old fashioned without any water and that's where she became defensive and said that she has been making this drink for 50 years (making her at least 71 which she probably was not ) and it is how an old fashioned is made and then asked me if I ever had an old fashioned before. So because I'm polite and respectful towards someone who is older than me I chose not to respond to her. But I have to say this was the WORST customer service experience I have ever had in a restaurant. Even if I was completely wrong about the drink ( which I am not), if I asked politely for something then please go and do it and don't be defensive about it. The food was alright and nothing to write about so this place gets a gigantic zero due to this incredibly rude server. read more

Good food from a nice small menu. The service was terrific. The room is delightfully dignified and comfortable. We sat next to the fireplace and could not have been happier. Try something you wouldn't normally, have the house Old Fashioned, don't skip dessert. Have an espresso with it. We felt like appreciated guests. We would happily come back. read more

The view is lovely but this resort restaurant is in need of improvement. First of all, the service is very slow and inattentive. We ended up eating here 4 times (2 dinners, 2 breakfasts) due to staying at the resort and not wanting to drive. Each time we noticed tables seated after us getting their food. We had trouble finding servers to help us. Dinner was good my husband's burger was excellent, the pizza dough appetizer was very good and I liked the 240 salad and mushroom ravioli. Breakfast was not as good, undercooked omelet, go with the buffet because no one will care to check on you. Overall, you can get the same food without the hassle by ordering room service. read more

We went there for breakfast. Burnt toast and salty eggs. Oily sausage links that were hard to cut. We ordered a la carte and I think most of our food they just got off the buffet. Not good at all! We were basically ignored for service. read more

The food, the service and the ambiance was amazing! If you are one of the first people to arrive you can choose between a window seat or a fire place seat. The breakfast buffet was only $15 and the cheapest option compared to anything off of the menu! Loved it here though. They place nice quiet classy music as well so it's very romantic for a date spot. read more

See all

As stated in my previous post our stay at The Abbey was excellent. However the food was a major disappointment. The chicken adobo and rice was quite tasty but lacked in presentation. Placing the rice in an alternate place along with adding some veggies like shaved carrots and some green beans would have enhanced the meal. My wife's burger had a burnt egg, burnt bacon, and undercooked French fries. This morning we ate at the breakfast buffet. The pancakes were cardboard and the rest of the food was mediocre. My hope was to not leave the resort and eat at the restaurants within the resort. Unfortunately that wasn't the case due to poor quality of food. In summary The Abbey needs to make some adjustments to their food offerings. This would definitely enhance guest's experience and would draw more patrons. read more

240 West - Adobo Coconut Chicken - American Near Me - Fontana, Wisconsin

Fortunately found Christmas dinner, reservations only at the beautiful Abby in Fontana. Service was super friendly on this major holiday. They didn't miss a beat and pulled out all the stops! Crab legs, Cornish hens, turkey, prime rib, sushi, shrimp cocktail, caprese salad, charcuterie shooters, Caesar salad, tuna, salmon, dressing, etc! Desserts strawberry shortcake, Swiss rolls, creme brûlée. Coffee was full bodied and fresh as I am a coffee snob this is a very important factor. Beautiful view on the water for those of us lucky enough to get a table there. Otherwise a rustic and cozy comfortable fireplace is also featured, the live music of a pianist with an intermittent horn was a nice touch. Fresh baguette rolls were brought to the table. It's a very relaxing and quality experience. If I had to pick one thing that wasn't 100%, I would have to say the crème brûlée did not have the burnt sugar, but just sprinkle turbinado sugar. Perhaps that was because it was a buffet. Unsure really. All in all it was a great experience and everyone in my party was completely satisfied and everyone had their favorite items. Mine was the crab legs and prime rib. read more

See all

Had a 7 pm reservation and waited 15 minutes for someone recognized we are waiting to check in. The restaurant was empty. They told us it would be a wait because they only had two people working. We left. Waisted our time driving in and waiting 20 minutes for a reservation they couldn't accommodate read more

Service was horrible. Food quality just above mediocre. We were left waiting numerous times, food had zero taste and was cold

Dinner was delicious! We had a few vegans in our party and our wonderful waiter, Gustavo spoke to the chef who in turn created us the delicious vegan risotto loaded with fresh vegetables! Instead of saying there are no other options than what is listed he took the time to listen and make things happen! Food, drinks and service were all top notch! read more

We were staying at a different resort but came to eat at 240 west because they've always had great food. Well, they did NOT disappoint. What a fantastic meal! We had the cod and the NY Strip along with the Parmesan rice. That was the best meal we had the entire 4 days we stayed in the area. The manager even stopped by the table to make sure we enjoyed our meal. Bravo to the 240 chef!! read more

See all

I've written quite a few reviews and this is the first time i would say to never go to this restaurant until something drastically changes. for the price point of this place it was prolly one of the worst experiences. first we had 3 different waitresses, flys flying everywhere. Service was very slow and besides our table of 6 adults and 5 kids 3 other tables were occupied of 3 couples. The halibut priced at $37 was a very small portion and hard as a rock. i took a video of me tapping the fish with my fork and it sounded like i was hitting a piece of wood. prolly the worst thing i've ever seen on a plate in my life. they had a wagyu ribeye from snake river farms which they charred the hell out of. i know char on a steak this was charred them dipped in the charcoal which leads me to believe the grill is extremely dirty. i told the server how disappointed we were and they didn't seem to care. this restaurant is in the abbey and lak of customer customer service seems to be the trend here which i will touch again when i write my review of the "fabulous" abbey resort. This was suppose to be a celebration of my mother in laws birthday bill with food drinks was $600 and it was trash. I mean just trash. i've attempted to reach the food and beverage video to show the video of how bad this halibut was and how someone can put this on a plate. If covid is the reason this place is terrible then this restaurant needs to be closed until they can deliver quality food and service. ok we do went back for breakfast. again food was dismal. bacon was slimy and fatty. hash browns were clearly microwaved. read more

240 West - i really wish i could post the video of this halibut that is rock hard. - American Near Me - Fontana, Wisconsin

See all

A beautiful restaurant at the Abbey resort with amazing hospitality and service. The Christmas decor was wonderfully done throughout the restaurant, and every server or worker was very accommodating and friendly. We and here for the prix fixe menu and enjoyed our experience. I only wish the food was as quality as the restaurant ambience was. However for good prices, we definitely loved the four course options: First: I ordered the eggplant and portobello. This dish was a good start to the meal, but the marinara sauce wasn't my favorite. The mussels option was delicious and tasty, I would have preferred that. Second: I was super excited about the Brussel sprouts option, but man it was like a Brussel sprout soup with all that glazed sauce that the veggies were soaked in. The sauce would have been a tasty complement had it been just a drizzle. The Waldorf salad option was a lot easier on my palate. Third: the main event- of course everyone ordered the filet and lobster combo, but I swear my waitress must have given me the wrong dish because my filet was done too well when I had asked for it medium rare. Our dishes were also pretty cold by the time they came out. Other than this, the meat was juicy enough and the lobster had a generous portion. Fourth: the dessert was very rich and all chocolate, and by this time we were all pretty full. Sweet tasty chocolate options, I just could not stomach that rich of a dessert after such a meal. read more

See all

We dined here last night and this was one of the best dinners I have had in Lake Geneva. Gustavo our waiter was so attentive, caring greatly that we were able to satisfy our dietary needs, and took a great deal of time talking to the chef to make sure everything was perfect. I've rarely had a waiter be so caring. A+ meal and service was even better than that. read more

The Signature dish "open faced ravioli"....was way over priced for what it contained....inexpensive pasta..= zucchini,,,cremini mushrooms..broccolini....grape tomatoes...ricotta cheese...and 3 / 2" pieces of lobster bite size.....I had asked for extra lobster to be added to the dish...and I saw what looked like en tails not...solid pieces of lobster....very disappointing.......looked like the small claw part...and a saffron sauce on top.....not sweet enough... and bland.......this dish costs $42.00...the price of a "whole lobster."..!!.....Bottle of Kim Crawford wine was price at $44.00..!! again unreasonable...not worth the money....but the service was great and very attentive..... read more

Terrible service, not enough staff, completely unorganized, even after speaking with the manager he did the bare minimum to try to fix the problem. Would never recommend or would never go back. read more

Best brunch we've had within a 50 mile radius. Prime rib being freshly cut, service was top notch. Our new favorite brunch place.

I came during lockdown to Abbey Resort for a quick little vacation. I had high hopes for the restaurant, but the food was terrible. I got the prime rib buffet which was $30 a person. All of the sides were not good. The potatoes and fries were cold and flavorless. The fish and chicken in the buffet were really bland. The prime rib was the only good part, but some of it was overcook and dry. Also at the buffet, only 1 person was serving the food so it took a long time to get the food. A positive thing is my waitress was really kind. I probably won't come back a second time because of the bad food. read more

Just finished breakfast here. Super good! We shared the Belgium waffle and breakfast mess. Delish! Server had some classic jokes too. Gorgeous view. We've stayed at the abbey numerous times and have never dined here for breakfast. We will absolutely be coming back! read more

Went for breakfast... The wife and I opted for Eggs Benedict. Just as good as egg harbour cafe. The Ice Tea was good too. Got a few pieces of lemon to squeeze on to the eggs Benedict to really finish it off. Forgot to ask about the candy bacon with breakfast! Darn Table by the window was really nice read more