Just used 24/7 Vanlines for the first time last week. Hadn't moved in 11 years and was nervous because all of my friends have prepared me for the worst. Called, set up the move (3 days' notice), and got a quote within 5 minutes from the sales rep Ben Levy. Got a call the day beforehand to confirm and was provided a 1 hour arrival window time. Got a half-hour courtesy call before arrival from the foreperson, Jonathan. Upon arrival, which was on time, I filled out the appropriate paperwork, walked him through our place and identified which items would be moved. The other two movers: Jeff and Carlos, then went to work, shrink wrapping and moving everything. Truck was fully loaded within an hour and unloaded and set up in my new place 90 minutes later. No damage to any items, everything set up exactly where directed...they actually even fixed a drawer in my desk which was previously broken without me asking them to. 5% discount if paying cash. Bottom line: absolutely stellar experience; it's great when everything works out exactly like you're told it will. Highly recommend 24/7 Vanlines. On a separate note, I will add that I took a lot of advice from my bff Cat, which I think made the move easier/less expensive. I offer her pro tips to all of you: 1) Be aware that there is a 3 hour minimum, travel time is doubled, and they bill in 15 minute increments, so you should really plan out your travel route carefully because that's where you'll lose time and money if you're not careful. For example, if your actual travel time between A and B is 20 minutes, that would be 1 hour for movers' time (20 minutes rounds up to 30, x 2). In my case, I told them the exact route I wanted them to take, and they followed my direction. 2) Go with 3 movers instead of 2. If you only hire 2 movers, then while they're transporting things to/from the truck, the rest of your stuff's just sitting there doing nothing. If you hire 3 movers, then at least one person is always wrapping/packing while the other 2 are moving. No wasted time. 3) The more you pack in advance, the less time you'll incur if they do the packing for you. Box up everything you can in advance, so the movers can just start bringing things to the truck right away. 4) An often unexpected charge comes from supplies that the movers use: boxes, shrink wrap, tape, bubble wrap, etc. Again, the more you pack in advance, the less you'll pay later. Thanks again to Jonathan, Ben,Jeff and Carlos; they were amazing. Trust me on this one; I'm an Elite. ;) read more

I booked my interstate move from Los Angeles, California to Pueblo, Colorado. I think 24-7 Van Lines is a 3rd party booking agency, because the company that showed up for the move was Acclaimed Movers & Storage. After booking I read the yelp reviews, and after reading the negative ones I was filled with dread. The movers were great though. Very diligent about logging and wrapping my things. Very nice and professional. And most importantly, all of my things showed up undamaged. Now that I've gone through the experience, I do recommend taking the time to learn about how van line moving companies work, as opposed to "dedicated" moving companies. Van lines will be less expensive, but a lot of the complaints here on yelp are normal things that can happen when using van lines. It's a scheduling nightmare for everyone involved, and my experience definitely felt like a nightmare. But once I learned how things worked, at least I understood. The price that I was originally quoted was low, but the amount that I ended up spending (more than twice what was quoted) was closer to what I expected to pay based on all the other estimates I got. But a lot of companies won't even take a job that they can't quote in person. Since I was in Pueblo and my things were in Los Angeles, I didn't complain - the end price was what I expected to pay, and less than I would have paid with a "dedicated" moving company, and less risky than using an individual person, or trying to drive a uhaul myself. In the end, I was glad I didn't read the yelp reviews before I booked the move, because all my stuff showed up in good condition, and I had a lot of trust in the movers based on their interactions with me. This is hard, hard, hard work too, so if all your stuff shows up in good condition, tip them as much as you can, they deserve it. read more

I like to do a tarot reading on any company I am unsure of. I believe the cards will lead me in the right direction and this time at least they were spot on. basicaly I had a problem with my current condo in the hills because the altitude was making me uneasy so I decided to move somewere a little lower. I did about 3 days worth of searching on the net to see what I could find out there and finally based on the website of this company I decided to use their online tool to figure out an estimate, little did I know it would be much easier just to call in which I finally got around to doing. The grandmotherly soundin lady on the phone was very nice and explaind to me that I would be taken care of and ran me through everything. The final price was a quite different than some of the quotes I got from other companies. I got a call the morning of the move from the same lady and she told me there would be there in an hour, they hit it on the dot and I like me some common decent punctualness. They were all nice guys and moved all of my things even the heaviest ones that I wasn't sure they could. My gazebo and my pool equipment were even packed and on top of that they were able to pack my baby grand piano (I'm a bit of an Elton John fan and it's all I could afford, don't judge me lol) I got all my pets out of the way so they could move the bigger things like couches and I was impressed by how fluid everything they did was, I was in the least bit woried at any point about any of the stuff which I found reasuring. Currently my things are in courage and I await my new place of living so that I can call and have my things dropped off. read more

This compnay 24/7 VAN LINES!!! absolitley HORRIBLE there sales team costumer service and trucking guy all 3 department is one world unbelievably HORRIBEL BAD!!! i book one bedroom aperment stuff king size bed and frame and 10 box. They priced me $800 sounds reasonable right? sacramento ca to Tx. so after i pack i got few more boxs. please note we pack everthing they didnt do anything. i infor them i have more box then i estimated. they tod me it will be few hundred more.. well when they come pick up my stuff i wasnt there i call dispach to find out everthing is ok he say yeah everything perfect. i ask how much it will be he didnt give me a price but they jack up the price all most 3X. I TOLD DRIVER ON THE PONE PLEASE CANCEL SHIPMENT, LEAVE MY STUFF AND HE STATED WE DID work whic mean they load up truck i say i pay for your work just leave my stuff. THEY TOOK ADVANCE it bc i wasnt there, i did not prove this shipment for this PRICE. honest company when they come pick up shipment they will inform there costumer BEFORE PICK UP SHIPMENT, about charge this company VERY DISHONEST TEY WILL TAKE ADVANCE OF YOU CORNER YOU TO MAKE IT PAY 3X TIMES ORIGINAL ESTIMATED STAY A WAY 24/7 van linesYOU DONT NEED HEDACHE A SPECIALY WHEN U ARE MOVING. THEN THEY TRY TO MAKE ME SIGN FORM WHIC STATED I AM NOT GOING TO SUE THEM NOT GOING TO LEAVE THEM NEGATIVE FEEDBACK OR REVIEW SOUNDS LIKE THEYKNOW WHAT THEY DOING. I DONT BELIVe THERE 5 STAR Review. so case on lawyer hand now i give up my stuff i Let lawyer deal with them. NEVER AGAIN!!! USE COMPANY ONE COME YOUR HOME CHECK OUT EVERTHING GIVE YOU HONEST BUSINESS read more

I'm a fashion designer and I had to move my entire studio to a completely different area because the lease ended. I was running around trying to find a way to do it on my own and then finally I said perhaps this is better handled by a group of people and at that professionals I found this place on a search engine and went right on over to their office and spoke to them in person. I like to do things this way because I believe it works better. I was in luck, they had an offer tailored for small business owners like myself and so I went ahead and made the move with them. I ordered 3 guys and a regular size truck (I don't remember the dimensions, it's always been a problem for me). The day they showed up to my studio everything was just sorta laying around and they picked it all up like a cleaning service haha and packed it all into boxes. The new studio was about 30 miles away so I just let them follow me and they kept up on the road without any problems. When we arrived at the new studio they helped me set everything up in it's proper place. They were fit for that life homie, they were fit for that life. So anyway they went on to put everything in it's place and I payed them the money right then and there in an envelope, I was provided with a bunch of paperwork and was very pleased that everything was so legit and straightforward. read more

Where do I move from here, wherever it is, from now on I will only use this company. I was first introduced to it not through the yellow pages, or the google or the world wide web in general but rather through one of the glossiest pamphlets I've ever seen being delivered to my door. I was so impressed and knew that it just so happened to be that I would need to move in about 2 months so I put it in a safe place and then when the time came I decided to pick up the phone and dial. On the line I reached Allen, a wonderful sales associate that was a treat to speak with and explained all the various terms and conditions associated with moving. I was appreciative of how he went about explaining all these things at a pace that matched my voice so I was able to understand everything quite well. Now that's good customer service I must say. The move itself is a pretty dull story that everyone probably knows the ins an outs of but my things were all taken care of quite well and I found the representitives to be some of the best I've encountered in all my phone conversations. read more

These guys did such a fantastic job moving my stuff from CA to NY. Tina was my sales rep and from the get go she was great. This was my first move out of state and I was a bit scared especially after hearing a lot of horror stories about moving companies but I'm glad I wasn't one of those victims. Tina told me she was there 24/7 through email or phone if I needed something and she really was. I had all sorts of questions and concerns and she made sure to answer all of them. Day of the move, the men showed up in their uniforms, introduced themselves, started the signing and began to work. My price was a bit higher than what I was quoted but I did have a few more items than the list I gave to Tina initially. Guys packed everything up, signed the remaining pages and they said I should expect my stuff in about 2 weeks. We got to NY and about a week and a half, a little over 2 weeks my stuff arrived. Not damaged no missing items. I am so glad I went with this company. A little more pricey than what others quoted, but definitely worth it. Thanks Tina and 24/7! read more

When I thought I didn't have to move again turns out I did. I called so many different companies but for some reason I connected best with Allen from 24-7. He was very informative and truly sounded like he cared about helping me instead of just selling me like other companies. I called a lot of companies because I wanted to make sure that they weren't just charging me for stairs and elevator fees just because but apparently all companies do charge for this which makes sense since they are doing extra labor. I had them scheduled to pick me up on December 24th and I was a bit panicky because I had to be out by Christmas. The guys showed up early in the mornining, very pleasant, hardworking and CAREFUL! A few weekslater I got my stuff delivered, the only thing I was a bit upset about is they had to charge me a shuttle fee since they had to carry my items over 150 ft but again I understand why. Other than the elevator and long caorry fees, I can say I was truly happy with these guys. read more

This is the second time I have moved using 24/7 Van Lines. Their service is the best. I was absolutely sure that I was going to hire them again. I called up and the same girl answered the phone. This was after approximately a year that I contacted them. She was quick to catch on to me with a quick reference of our previous move. The previous time we called 24/7 Van Lines they arrived 5 minutes before time. This time they were 10 minutes earlier, the packers were very professional and extremely polite. They packed everything quickly and moved all the stuff into the truck with ease. The move was not too far away as compared to the previous one. The truck reached my new residence before time and the packers unloaded the goods equally fast. They placed the goods as per our instructions. I am very happy with 24/7 Van Lines and recommend them strongly. When I move in the future, I know exactly who to call. They are my first choice in moving. read more

Pimp decision on my part picking these guys, they have some really polite and professional people working for them. They got me through this move with quite the efficiency I must say. They showed up at my house in this super clean truck and all the workers were really clean as well, it was not what I had experience before when I moved from New York to Maryland. This time around was a bigger job than that so I was glad that I got a good first impression and vibe off of them. Anyway the move went really well, I appreciated that everything was intact and perfectly unharmed. Exactly in the same way that it went in, it came out. Point being, I'm just gonna go with these guys every time I have something to move from now on. I mean the way I see it if you find a good moving company you should hold on to it for dear life because a lot of them are not very good and I've been made uneasy in the past. Wonderful job guys. read more

Outstanding service old chaps. Majestic movers got my things out of the house with speed and the caring touch. I'm used to the idea of at least a few things breaking during a move, I'm quite pleased to announce that everything is in ideal condition. When I first got the call, the guy sold me well, gotta hand it to him he knew what he was doing. I guess he had a high position in the company because I told him another price I was getting from another company and he just straight up said I will beat it right now compodre. And so he did, but one hundred bucks! Basically I will put it to you this way, a no shenanigans company with a good price moved my things and nothing got broken. So what do you color me in this situation. Rosy and happy with please. read more

Where do I start? I called on a Tuesday, I had to be out of my apartment by that Friday. it was a late notice, but me and my boyfriend had been broken up for a month already. I needed to get out of his place. 247 Van Lines were able to assist me with little notice. They were super nice, and very professional. When the movers got there on Friday morning, They were super friendly and answered every question I had. I didnt have very many things, however, I did have my grandmas piano she had given me before she passed away last year. When it arrived at my new home, it was in perfect condition. no scratches whatsoever. The prices were affordable too. I would recommend 247 Van lines to all my friends and family. read more

I don't know what to say except that I am highly satisfied. Incredibly cheerful gentleman answered the phone and helped me with figuring out various things and estimating my costs. Before that I was just horrified by the idea of how much things would cost and the whole experience in general. When the day came, guys in cool plaid logo shirts showed up (very professional look) and starting moving my things into the truck. They followed behind me to my new home in Alhambra and unpacked my things, I appreciated that they were careful with my things. Overall the entire experience for me as a customer was superb, can't say I would change a thing. Nice to see certain companies still care. read more

Must be the seventeenth time I've had to move in my life. A good 75 percent of the times I've moved I felt in some way duped, which is why it is a pleasure to find a second company in a row that treats their customers justly. Everything was exactly as it was in the contract I signed and got shirt as a gift. I sculpted a statue of a giraffe in one of my classes and it is pretty large, I was quite worried that I would run into problems there, thankfully I was assured by general manager Robbie that they handle even the finest of arts and that they would make sure that not only was the sculpture not damaged but that nothing would be. They kept their word. read more

What's simply known as magnificent customer service. Plain and simple. I found everything from the call I started with to the last box being put down on the floor of my new home to be superb. Simply superb. I can't say that enough because I was stunned at how professional these guys were. Back in the ol' 90s things were not as good for me so I was going into this whole thing expecting horrible things. Sometimes though, God looks down and says don't worry boo-boo things will be okay and sends good things your way. So I'm very happy that I found these and I hope I never lose the contact information because I wouldn't want to go with anyone else. read more

Easily the smoothest move I've had in my entire 43 years of owning my own properties. I am also a property manager so I will be recommending to anybody that doesn't know who to go with. It was always hard for me to find professionals in this field so I'm glad I finally found a company that didn't damage any of the things. Had some expensive art, decently priced furniture and a Vase from the Mah Jong Era and they took care to make sure that it wasn't damaged. Granted, I of course have a giant insurance policy out on it but still it's nice to see that it was in fine shape at the end of the move. read more

I'm completely satisfied. I would not know what more to ask for in being taken care as a customer. Speaking on the phone with the sales representative was delightful and easy. A couple of the other places I called had people pick up with strong accents and I decided against going with those places because I could not really understand what was being said. Clean spoken English made it a breeze to understand everything I would be paying for. The things I chose to be moved were all unscratched and all my plates and China were in pristine condition. read more

The employees showed that they could carry through well.I would subjectively hear it for this moving employment.They contained, up to the hilt, and affirmed my guitar.They were instantaneous and profitable. Considerate and candid.Not one of my belongings were marred. Max, Ike, and Herbert showed up on time.This was my 1st time to relocate with this biz. I relocated long distance from Oxnard city, California to Carmine city Texas.They arrived at the place and were very efficient and rigorous in loading my stool. read more

They got there and were expert and sober in establishing my commode.This was my second move to relocate with this place of business.They enveloped, bundled, and endorsed my hd tv.They were quick and organized. Honest and confirmed.We would directly speak highly of this moving employment.The employees created the impression that they could attain well.I moved long distance from Poway city, California to Brazos Bend city Texas.Not one of my appliances were blemished. Marshall, Thurman, and Nigel were effective. read more