I had some old toner cartridges and asked Google where I could recycle them, and Google AI said…read morethat The Postal Shoppe on N Alpine Rd has recycling for toner cartridges. I then verified the information on the website for The Postal Shoppe, and it said, "The friendly team at The Postal Shoppe are big fans of the environment and always try to do our part to "keep it green" by recycling whenever and whatever we can." Along with "We encourage the residents and business owners of Rockford, IL to also do their part by using The Postal Shoppe as their recycling center.", along with a listing if items they recycle to include toner cartridges.
However, when I arrived at The Postal Shoppe, I found the team anything but friendly. At first, I was told no, they do not do any recycling. When I asked about the website, the staff told me it was "not our problem", and "we don't care", and "we are not responsible for the website". When I pressed them on the information posted on the website, they said it was probably the old owners. So, I asked when the owners changed. They said it was 5 years ago, but again they didn't care and are not responsible.
This review is for the attitude of employees at The Postal Shoppe. Instead of "I'm sorry we no longer offer that service. I'll let the owner know to update the website"; it was "not our problem", and "we don't care".
To the owners of The Postal Shoppe, if you no longer offer a service that listed on your website, then you should update it. Apparently, it's been at least 5 years since this service was offered. Here's a link for the website: https://www.thepostalshoppes.com/Home-Business/Recycling-Services