Carlos knows his stuff!! Everything running great! His employees Alfredo and Edward are top notch…read moreemployees. Our job wasn't easy but I appreciated their patience and dedication to do everything they needed to do to get the job done! Highly recommend this business.

Fast reliable and very efficient! Thanks for the big help, very knowledgeable, our Hotel really…read morerelies on your expertise!!

I was in San Antonio on a work trip and of course my laptop crashed, my client who I came to visit…read morerecommended Alex at csi techs, so I called and he was able to come out and get my computer fixed in no time. It's even faster then when I first bought it. He explained what the problem was and was really nice and professional. Thank you for the fast response. I highly recommend csi​​​​

My medical office was having trouble with our IT dept (we didn't have one) someone recommended Alex…read morewith CSI, he came in and really took the time to listen to our requirements and the problems we had, he addressed several issues we had that first day and is now our go-to guy. He is always very responsive, and very knowledgeable. I wouldn't consider anyone else.

I am writing to formally commend two outstanding employees -- Mr. Damien Guadarrama and Mr. Brad…read moreWickizer -- for the exemplary service they recently provided during the upgrade of my home security system. From the outset, Mr. Guadarrama demonstrated an impressive level of professionalism, courtesy, and technical knowledge. His ability to clearly articulate system options, address each of my concerns, and guide me toward the most appropriate solution made the decision-making process seamless. His commitment to customer satisfaction is evident, and it reflects great credit upon your organization. Additionally, Mr. Brad Wickizer continues to be an exceptional representative of True Home Protection Security. As my primary home technician, he has consistently delivered expert service marked by reliability, integrity, and thoroughness. Mr. Wickizer's dedication to ensuring my system is optimized and functioning properly gives me tremendous peace of mind. I have full confidence in his work and greatly value his continued support. Employees like Mr. Guadarrama and Mr. Wickizer exemplify the professionalism and customer-centered values that build long-term trust and loyalty. I respectfully request that their efforts be acknowledged, as they have both contributed significantly to my positive experience with your company. Please extend my sincere appreciation to them for their outstanding service. Warm regards, Ron Thornton, LtCol, USAF (Ret)

Prior to signing the multi year contract, they were incredibly responsive and professional. Went…read moreabove and beyond. Really made a positive impression. Immediately after signing the contract (and I mean literally, *immediately* after) there was a dramatic switch. We were locked in and they knew it. Caveat emptor. The three years of coverage was periodically marked by technical issues that were a pain to coordinate and resolve. Our outdoor storage shed got burgled a couple of times and interacting with True Protection I just remember having the sense that they did not GAF, to be blunt. The alarm system, and monitoring was a nuisance and source of stress. You will be better served with a DIY solution from Best Buy that does not rely on locking yourself in to these contracts. It is incredibly rare for me to bother giving a negative review. I try to review small businesses I interact with who do great work. When I saw the email soliciting reviews in my inbox, I was kinda shocked. Looking at all the glowing reviews, I found myself agreeing with another reviewer who thought this was deluged with friends and family pumping the numbers. It's just hard for me to imagine a company that consistently delivered such a poor customer experience for multiple years could have these glowing reviews. I I will say it again: prior to signing the contract they are amazing. After you sign it is all downhill. Beware.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

I had issues with a Lenovo laptop, and called for advice or a quote. They responded quickly even…read morewell past most places close. They offered honest advice, even when most would jump at the opportunity to "take a look at it" just to charge diagnostic fees. While I was turned away, it was for the right reasons, and I was not screwed out of my money. I would recommend giving this place a call, the professionalism and honesty is hard to find nowadays, especially in electronics where most are not as proficient and easy to con.

What can I say, It is not often in todays service industry that you find people that are polite,…read moreinformative, that listen to your wants and needs and then make that happen. Steve did a great job of handling what I needed and I will not hesitate to recommend him to other and or call him in the future for my needs.

Tony installed my outdoor TV antenna a few years ago and mounted a TV for me. At another…read moreappointment he hooked up another TV and promised to come back the following Monday with a bracket to hang it. That was about two years ago and although I keep calling and texting, he is ghosting me. Mounting the TV is not that big of a deal for me however, now I am getting lots of "no signal. Antenna not connected or program unavailable" on one of my TVs. Also, for some reason, not able to get the local CBS channel on one of the TVs anymore. Very disappointing he does not respond. Thought I was a good customer as I gave him one of my older working TVs that he said he could use. Time to move on.

This company does a great and professional job! Tony and Gabriel and very knowledgeable.read more

Kaleb G of San Antonio here! I had the pleasure of hiring Alpha Net Communications to wire up my…read morehome with Cat 6A Ethernet! They brought their business enterprise-level experience to my home office with a custom tailored solution for my house. Now we can enjoy up to a 10 Gigabit Internet connection in every room of the house! I appreciate their quality, efficiency, and professionalism. Thanks to Nate, Micah and Steve! TEN STARS!

Job: relocate a Cat6 cable from one wall to an opposite wall. Alpha Net Communications responded to…read moremy project request quickly, actually over the weekend. Nathan, the owner, asked some questions about the job and I could tell based on his questions that he had done this type of work before. He and his team of two assistants arrived 5 minutes early and started to go to work. End result was a just as I had hoped. Clean, efficient, and ensued all connected devices worked properly prior to leaving. A fair price to boot.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.