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    1.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    3 years ago

    horrible customer service, food was not very good either. waffles were soggy

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    Elmer's Restaurant

    Elmer's Restaurant

    4.2(304 reviews)
    44.1 mi
    $$

    Lately, when visiting Pocatello, we've been able to visit a few places that are clustered together…read morein what could only be described as the traditional Grandpa's-Diner-Club. This most recent visit was to Elmer's Restaurant. They have a nice-sized corner parking lot, with lots of big blue signs to alert you that the spots are reserved for Elmer's guests. Up against the building, an alcove sets out where a sporty red car sits in front of a paper 'No Parking' sign--surely Elmer. The building is one of those old, deep-foundation squat ones where only a very short wall holds the windows higher than the sidewalk. We made our way to the entrance, and I pulled open one of those classic, heavy glass diner doors. While the other two in my group, being ready for menus, quickly stepped in, I stayed holding the door for a party of five right on our heels. That was pretty much the story in there: not a single two-top in the place. It was fairly busy, with all big-tops having three to six people. Each of the three servers was handling their fair share of them--keeps a server moving. There was a fourth server, an older woman, tediously wrapping up silverware during the coming rush--this restaurant's still hanging in there OG. As far as the atmosphere: The noise decibel was low, as relaxed energy peacefully flowed from the families dining in there, but the three servers on the floor keeping up with the large tables were humming around as if motor-powered. We were sat fairly quickly by a highly energetic young lady (the youngest in there) who had that nervous smile of 'don't show the stress' plastered on her face. She was very nice and gave a nod to our server, who quickly approached us for our drink orders. I didn't need a menu for that, "coffee please" were my very first words spoken at Elmer's, with my other half quickly echoing. The third in our party, as is her norm, ordered the most dazzling fruity concoction on the menu, lol--she loved her Blended Strawberry Lemonade. With drinks out of the way, we turned our focus to the menu. The menu is pretty big with three pages of breakfast alone, and lots of tantalizing photos of dishes to tempt a hungry reader. It is hard to explain, but it strikes a perfect balance that seems to be 'unique-traditional'--Elmer's signature. Two of us, including me, got the delicious Potato Cakes Breakfast, with eggs and sausage. Topped with sour cream, the cakes come with cheese and onions cooked in. I added some chunky salsa on top--ohhh my goodnessmagnificent. My other half ordered the very different Fresh Fruit German Pancake, and Chicken Apple Sausage links. She especially loved the sausage, but said both were very good. Elmer's food is all great! I doubt the owner's name is Elmer (as the door sign reveals--owner's name is Earl), but our server told me that he snapped the pics of the nature prints around the walls, so I do know he's a great photographer. The coffee is really good, the food is spectacular, and the service is flawless! Elmer's can be summed up as 'a perfection of that hometown, unpretentious hospitality and hustle.' One of my highest breakfast diner recommendations--Super-Scale 8*

    We were in an hour and a half prior to closing and were seated in the table area of the restaurant…read more Our server was especially sweet and obervant. The food was okay-if a little bland on the hashbrown gravy. However, prior to getting our meal half of the dining room we were in was closed off and before we finished our meal (a good 45 minutes before closing) they were vacumning on the other side of the partition they'd pulled across. Not particularly welcoming, Elmer's and it's not the first time it has happened to us. This doesn't even include the table full of tomorrow's set ups that employees were working and gabbing at. Ultimately, either you're open or you're not. Vacumning around people trying to eat is rude. Be better.

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    Elmer's Restaurant - View from the counter

    View from the counter

    Elmer's Restaurant
    Elmer's Restaurant

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    IHOP - IHOP

    IHOP

    2.2(59 reviews)
    46.6 mi
    $

    Mellissa was a wonderful server food was good we surely enjoyed the visit will be coming back and…read morewe hope mellissa will still be there to be our server

    First off this morning. We made our way to the table after standing there with nobody around for…read moreclose to 4 minutes. I seen the cook look at us then went and told the hostess that people are waiting. She hurried up to the front and sat us down. Shortly after sitting, the new waitress, who was in training came over and asked what we'd like to drink. I ordered coffee and my wife ordered a water. After several minutes in there and we ate the only one of three tables where people are so, figuratively, there wasn't anyone inside but three tables so, service should've been done in a normal or faster time but, sitting in there while waiting for our drinks, we heard the manager and two of the waitresses and the new waitresses in training so four in total talking and blasting and talking shit about other coworkers and people they know and stuff. Well, I heard enough of their gossip shit. Got up and went to them and told the manager '"I'd like to have my coffee and water we order several minutes ago". The Manager and new server apologized and said we'll be right there. Piss me the hell off for sure but, it gets better. The waitress in training came over. Took or order the best she could. It seemed as if it was her first day. That was okay because I know with proper training, she will be much better soon, assuming her training is how to give proper service and not who has the most and best gossip. Our order came about 10 minutes later. Guess they had to go out and get an egg from the chickens. Anyways, my bacon was burnt. My sausage link was undercooked. My ham? No problem. They slice a piece off warmed it up and tossed it on my plate. The hash browns??? Totally shit! Hard. Tough. Should use a serrated knife to cut my hash browns. My egg? Cooked with other eggs the cut off and placed one egg on my plate. Must have been ready for us for a while because when I got my order, the pancake was barely warm enough to melt a small amount of butter in the middle. You can see that there's still butter on my pancake that wouldn't melt. My wife had had eggs, bacon, hash browns and toast. Her was the same! Our hash browns and meats tasted and felt like they were cooked yesterday and not this morning. We gave our plates back with most of the food still on it. Not able to eat. I told the waitress in training that next time she sees food like this, especially burnt bacon, you should question the cook about this bacon and if it's really ready to send out. The manager came over and said that 'I'll just take one meal off your ticket and I'm sorry about that'. I told her, the manager whose name I forgot to ask but, I told her I've been in customer service for many years and telling you that you should fire your cook. You should be reprimanded for letting home cook like that and the waitress needs to have to knowledge and guts to ask the cook about the food that's going to be served to our customers. The smile and cocky ass attitude that manger had when she first came to talk to us quickly went away after I told her she should be reprimanded. Bottom line is this. If corporate doesn't step in and make some serious customer service changes, that ihop location will be going outta business due to no patronage. No one's fault but management and corporate. Let's see what happens. This is what I sent back from my order that I couldn't eat. Horrible. I feel sorry for anyone else that experiences this same as we did, I'm sorry for that. This was a waste of money. Cold pancake. Undercooked sausage. Burnt bacon and horrible hash browns.

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    IHOP - IHOP

    IHOP

    IHOP - IHOP

    IHOP

    IHOP - IHOP Cover

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    IHOP Cover

    Palate Neighborhood Bistro - Burger and Fries

    Palate Neighborhood Bistro

    4.1(51 reviews)
    44.9 mi

    Palate Neighborhood Bistro has my favorite burger in Pocatello, hands down (and BEST GLUTEN FREE…read moreBUN). It's one of those places where everything on the menu just works. I also love their lemon vinaigrette salad dressing, and recently I tried the pork schnitzel pasta with capers which completely blew me away. The atmosphere is fire and super vibey. It can feel intimate and perfect for a date night, but it's also fun and casual enough for a relaxed dinner out. The desserts are incredible too, and the service is always amazing and genuinely friendly. One of my favorite spots in town and always worth a visit.

    Cool casual vibe restaurant with top notch food. There is a bar, outdoor covered patio, as well as…read moreindoor seating. My wife and I stopped for lunch as we were heading to Salt Lake. The truffle fries and brisket sandwich lived up to the online reviews. YUM!! My wife had the Palate burger and it was made with fresh ingredients and a premium bun. I had the brisket sandwich and it was exceptional. It does have a small spicy kick. Their ice tea is excellent but some might find it strong. Loved that you did not have to ask for lemon. The server Hailey, was friendly and knowledgeable. If you are wondering what the orange/pink colored dipping sauce is it is called frie sauce and is has a little kick. It is a regional must have when eating French fries. The award winning carrot cake was sold out so we opted for the Red velvet cake and it did not disappoint. If you are in Pocatello you must stop here.

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    Palate Neighborhood Bistro - Beers on tap Dec 2024

    Beers on tap Dec 2024

    Palate Neighborhood Bistro - Gyro!

    Gyro!

    Palate Neighborhood Bistro - Pork schnitzel $14

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    Pork schnitzel $14

    208 Press - foodtrucks - Updated August 2026

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