This gym has a nice facility, and my daughter enjoyed being part of a team here for nearly three years. Unfortunately, the professionalism and support from the coaching staff and leadership were severely lacking when challenges arose.
During her first year at the gym, my daughter expressed interest in pursuing college gymnastics. Her coach was not supportive. Instead of encouraging her while being realistic, the coach discouraged her and even refused to teach her new skills, stating, "Why should I teach you new skills if you are going to leave anyway?" This was deeply disappointing, as we were paying facility and coach to teach her. My daughter chose to stay because of the friendships she had built with her teammates.
The following year, my daughter moved up a level and had a different coach. As a middle schooler navigating personal struggles, my daughter handled some issues poorly with her coach but they appeared to have been resolved. Later in the season, more issues arose but the director made decisions without hearing all sides and communicated things that should have been addressed personally via email. We attempted to contact her coach multiple times but both my daughter and I were ghosted. My 14 year old CHILD called the coach and texted her requesting a meeting to resolve the matter and the coach didn't ever reply! The coach is an ADULT responsible for mentoring and coaching CHILDREN! Despite paying non-refundable competition fees, the only option offered was for her to compete without a coach's backing--a serious safety concern. This left my daughter unsupported and she was forced to leave the gym.
Over the course of our time there, I invested more than $10,000 and consistently supported the program and the coaches, even when I may have disagreed with them. When real issues arose, the way they were handled was unprofessional, dismissive, and deeply concerning. I recently contacted the owner of the gym to express my concerns and I didn't even get the courtesy of a reply. This is the thanks you get for spending your money there. Families considering this gym should be aware that while the facility is nice, the leadership and some coaching support may fall short when it truly matters. read more