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2 Neighbors Auto

4.2 (5 reviews)
Closed • 8:00 am - 6:00 pm

Services - 2 Neighbors Auto

Auto transmission repair

Oil changes

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2 years ago

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2 years ago

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1 year ago

Awesome service! Very knowledgeable Chris is trustworthy! Car troubles no problem! 2 Neighbors is where we get all are vehicles tuned up

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2 years ago

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Eastside Bavarian

Eastside Bavarian

(82 reviews)

Got my car serviced. Need to fix the seat motor - Dealership quoted $$$$, but these fixed it for a…read morelot cheaper. Would come back here.

I am extremely frustrated and honestly furious with how this entire experience was handled…read more From the beginning, the communication was terrible. I had to repeatedly call the shop myself just to get updates. I was originally told my car would be ready Wednesday. Then I was told Thursday. On Thursday, I was suddenly told they had to reorder a part, so it wouldn't be ready until Friday. After all of that waiting, I finally picked up my car Friday--only to get home and discover a coolant spill. I was extremely upset, called the shop, and was told to have the car TOWED back to them. After waiting days for my car to supposedly be properly repaired, having to tow it back because of an issue immediately after picking it up was completely unacceptable. And it didn't end there. When we picked up the car again, we drove off the lot and received a notification that the hood was open. This is a serious safety concern and completely unacceptable after a vehicle has supposedly been inspected and is ready for the customer to drive. I was told the hood was intentionally left that way because they wanted to "shut it gently." They are an auto repair shop, so the fact that the hood was not properly secured before handing the car back to us is honestly baffling to me. I contacted the owner because I was extremely upset and wanted to give him the opportunity to address what happened. His response was essentially that his team had been on vacation and that this had unfortunately caused a bad experience for me. Honestly, that response made me even more frustrated. I understand that people go on vacation. What I don't understand is why the customer is left to deal with the consequences of staffing issues, poor communication, delays, a coolant spill that required a TOW, and a hood that wasn't properly secured--and then the response is essentially, "Unfortunately, this happened to you." There was no offer to compensate us for the inconvenience, no meaningful attempt to make the situation right, and no real sense of accountability. I have never had a mechanic experience this frustrating. I expected much better communication, attention to detail, quality control, and customer service. The entire experience was stressful, inconvenient, and completely unacceptable. For reference, the repair was around $3,700 with the car being at the shop almost 2 weeks. I would seriously think twice before bringing my vehicle here again.

The Garage In Renton - Welcome to The Garage in Renton, your one-stop shop for all of your automotive repair and service needs in the Renton, WA area since 2015!

The Garage In Renton

(76 reviews)

This shop is awesome and the customer service is amazing! I initially spoke with Daniel the Service…read moreManager and he was very courteous and helpful. My car was making some weird sounds and I had to leave it there for a few days so they can look into it. They found some other maintenance work I needed so I chose to do some other services as we couldn't figure out exactly where the other noise was coming from. I took the car home and the other noise came on again on the freeway so I recorded it and emailed it to them. I dropped my car off the next day and also spoke to the owner Tony who is a great person. He was very patient, calm and ended up finding out what the issue was, and got it all fixed for me. It was nice to work with Daniel, the Service Manager, and Tony, the Owner and help find out exactly what was going on with my car. I really appreciate their customer service and honesty. Daniel was very helpful and clear in communication. I was happy to talk to the business owner Tony who was very kind, patient, understanding, honest and I love the fact he was willing to take time to have a conversation and get to know each other as people. I like getting to know the actual business owner so I know who we're supporting in business. And Tony and team have definitely earned our business. I highly recommend this shop and will definitely be taking my cars here moving forward. Thank you Daniel, Tony and team! God Bless!

Such a great place and shop. Looking for someone honest, does good work and is affordable and found…read morethis location. The communication during the process was seamless and the process was easy. Nothing was forced upon us for decisions and work was done quickly. They even remembered my name and offered free oil top off as needed. I highly recommend this location.

2 Neighbors Auto - autorepair - Updated October 2026

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