I am writing this review thoughtfully and with humility.
I visited this establishment as a paying customer, a lifelong San Francisco native, and someone who has lived and served in the Bayview-Hunters Point community my entire life. I came in good faith to support a Black-owned business during the 49ers game with my family and community.
Unfortunately, before my family arrived, I was treated dismissively. Basic questions about wine pricing were avoided, pricing was inconsistent between servers, and transparency was lacking. Food quality and portions were also inconsistent compared to others at my own table ordering the same items.
What saddened me most was the noticeable shift in attitude once my Samoan family arrived. Service suddenly became attentive and respectful. No customer should ever feel that respect is conditional.
I returned the following day to address this privately and respectfully. The owner chose not to speak with me and instead directed employees to handle the matter. That was deeply disappointing.
I advocate for unity in our community. We are a thriving but still underserved area, facing real disparities and in need of resources and opportunity. Businesses operating here should uplift people, not dismiss them--especially those they do not know.
This experience left me feeling sad, not angry. Sad that in a community that needs healing and solidarity, discrimination and lack of class still show up in spaces meant to bring people together.
I hope this review encourages reflection, accountability, and better treatment of all customers--because respect should never be selective. read more