Very kind and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle at all to…read morekeep and rent for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.

Met with Abdul Syed, Mobility Specialist. Very impressed with his knowledge of the various power…read morechairs in stock. My wife is 5'2" and weighs 110lb. Finding a power chair for her fit has been a difficult adventure for us. She is also very handicapped. Abdul showed us the perfect chair, explained its function and my wife tried it out. With his patience and knowledge, we purchased the chair and are happy with our decision.

The team at MedServ is the best I have dealt with. They have equipment in stock, same day delivery…read moreand great quality items. If you have aging parents, or recently had surgery ... this is the team to call Ps. Their prices are great. Danny the delivery guy is fantastic and super helpful. He goes the extra mile to make it happen. They know if you are calling them, then you need help.

Fantastic place to do business. Olaf and Aldona are wonderful, honest people. Their knowledge of…read morehandicapped Vans and their selection is great. Look no further. If you need a handicapped van, this is the place to go where you will get a good price and great service. Of course they also service the Vans too and are expert at that.

I just purchased a handicapped accessible vehicle from Olaf. He and his wife went out of their way…read moreto make the purchase as easy as possible. Olaf thoroughly showed us several vehicles, allowed us to test drive them and even let us bring it home overnight so my husband could make sure he was comfortable riding in his wheelchair in it. They delivered it after cleaning and allowed us to do all the paperwork in his rehab center. What a joy to work with people who care about the experience, not just the sale!

The best place to get medical equipment. They have an amazing selection of walkers and wheelchairs…read moreand rollators and other items you may need. They are so knowledgeable and friendly. They remember their customers. They take their time to make sure you get exactly what you need. I purchased a new Nova Gemini Walker/transport chair combination. There must have been a defect because I had a crack on the arm. I called them and they said come right over and we will take care of it for you. They replaced my Nova Gemini no hassles I walked out with a new one. The very best customer service of any business I have dealt with. They will always be my first choice for medical equipment. Thank you Elite Medical for actually caring about your customers. I feel so happy that it wasn't a hassle free.

Delivery was quick Concerned for surroundings called to let us know the pickup schedule. Chair…read moreworked well and as Des t

The men's Ralph Lauren department inside of Macy's at the shops in Palm Desert California has an…read moreexcellent team from the manager, Michael to Diane to Andrea and Jose.They do an excellent job of engaging with the customers that come in and they are very helpful and always recommending Clothing. That is amazing.

Nobody wants to have a stress fracture which requires "no weight bearing," but Choice Mobility made…read moremy life a lot easier. I rented a motorized wheelchair for home and a motorized scooter for school as an alternative to using crutches or a walker. The products were exactly as described and Art at Choice Mobility was awesome to work with. I hope I never see the place again but recommend it thoroughly and without reservation.

I was driving down Dempster on Friday night, and out of the corner of my eye I saw a sign that said…read more"Wheelchair Servicing." I told my partner we were going to see what that was, and I turned the car around, pulled into the small retail mall, and at the end of the mall was a business called, "Mobility City." We went in, and I was greeted by Geoff, the owner, and his service man who works on the wheelchairs. We talked a bit on what needed to be done on my wheelchair. The service man took it to the back of the store, steam cleaned it, tightened up the "wiggle," and replaced the two arm rests. A really great improvement for a tune up! Feels light new!! I was really impressed by his customer skills, and the eagerness he had for getting me back my wheelchair in tiptop shape! Quite by accident I found this place, and I'm very glad I did, because I did not think that there were any mobility Wheelchair stores in the area. The store is a modest size, and deals with a few different types of mobility services, including mobile wheelchairs WHICH ONE CAN RENT if need be! I am so glad I found this shop. The repair prices were decent, the replacement parts were affordable, and he was able to look at his inventory to see if other parts on my wheelchair could be replaced. I heartily recommend anyone who has mobility assisted devices to seriously check him out. I was very pleased with his service, and I now know if I need any parts for my wheelchair, he's right there to help.

I purchased a Pride Jazzy 27X powered wheelchair in February, 2026 from Geoff at Midwest for $3100…read morecash including tax. The sales receipt notes a $100 discount "for nondelivery" (we took it with us) and a $567 "cash discount." It was a demo but essentially like new due to its being a recently released model from the Pride Corp. Also included in the selling price was a cupholder (that he needed to order) and "complimentary in-store labor" for one year. Two and one-half months and one inquiry later, the cupholder has still not arruved. Several positives were experienced while shopping. Geoff has a very nicely configured and stocked store. There is plenty of room for customers to test-drive the various powered chairs. Geoff did not at any point pressure us to buy a chair. He knew his merchandise extremely well and pointed out pros and cons of each of the various chairs we considered. Several helpful suggestions were given regarding the chair we purchased. Finally, Geoff is quite likeable and has excellent people and selling skills. My only issue with Geoff was his pricing. The chair's tagged price was $3699, a full $600 above what the same chair is selling for on Amazon, at other local dealers, and at many on-line dealers. I compared Geoff's price on another chair with those of a couple of other dealers and again found Midwest to be the highest price. I was able to buy for below Geoff's asking price because I paid cash and I knew in advance what the chair was selling for elsewhere. My advice to potential customers is to look but don't buy before you check prices at other dealers and Amazon, which may be lower than Midwest's. Then, if need be, you will be in a much better position to negotiate the purchase price of your mobility device from Midwest.

My daughter needed a GOOD hospital bed quickly. The hospital, as usual, was dragging their feet…read moreabout getting it ordered. She couldn't come home without it. I lost my temper and started calling myself and found DuPage Mobility Group. We had it within 2 days instead of months-long wait. My daughter was so comfortable in that bed. It was a pleasure to deal with Frank & his employees. They always helped me out no matter what I requested or when I requested it.

Fantastic group. I have some issues with my back and used their services after some outpatient…read morestuff and they made the whole process of renting very easy. They were very accommodating and very patient with all my questions since it was my first time renting any sort of equipment. The pickup went without a hitch but i had some issues delivering the equipment back on time since the return date ended up being on a snowstorm and since I was still not able to drive, i was depending on some help to drop it off. So, i called and reached out to them and they had zero issues giving me some flexibility and allowing me to drop it off a few days later (from Saturday to Monday). I ended up dropping it off Monday but the staff was out for lunch and my ride couldn't wait so I called them and they directed me to leave it for them since they would be returning later that hour. There was no extra charges for any inconvenience and they were just so supportive and caring. I cannot recommend them enough so if you're in need of anything at all, this should be your one-stop-shop.

I bought my scooter from Joe 2 years ago and my controls were sticking Joe came out and picked it…read moreup and even left me a loaner. Thanks Joe for your fabulous service.

Joe is fantastic. Yesterday AM I had an old power wheelchair my late wife used 20 years ago. I had…read moreno idea how to get it running again for my recently handicapped brother. I found the Wheelchair Shop through a referral, called yesterday and made an appointment for today. Joe came to my house and picked up the chair last night!!! Then today it's fixed, he dropped it off and it's ready to go! Amazing service. Thanks Joe!

My experience with you has been wonderful. I am so grateful to Kasia Puchalski my representative,…read moreMaritza from the business office, Johnny, Jerry,and Maria from customer service. Kasia has been meticulous in her handling of my wheelchair needs. Working so closely with me and my doctors from Northwestern Memorial Hospital, and Blue Cross, Kasia was able to navigate us through a process that can oftentimes be grueling, in an expedient manner. Kasia then worked closely with Johnny to assess exactly what type chair would best suit my needs, from features to material for the seat to the color. All of time that Kasia spent with me was done to make sure that my wheelchair not only met all of physical requirements, comfortability needs, and she even helped me to pick a color that would be cool from a woman's perspective, I may be handicap but I still wanna look hip. Patients Choice was recommended at a time when I needed them most and they truly lived up those recommendations. Patients Choice saved me at a time when a company named Mobility Solutions negligently handled my wheelchair needs and left me for over a year in pain and extreme anxiety. What Mobility Solutions did to me, left me so damaged, broken, and frustrated after having already endured the pain of multiple amputations and a phenomenal number of surgeries that left me as a bilateral amputee. The severity of my depression was so horrible that besides seeing my psychologist and psychiatrist, I required Valium to help my anxiety, and moths of actively attending suicide groups at Northwestern because I felt defeated. I am so thankful that Patients Choice and Kasia were able to help p pick up all the pieces and make sure that I felt whole again. I may see my therapist for many years to deal with the loss of my legs but the fear of where I will sit comfortably and be able move safely in a power wheelchair has been taken care of by Patients Choice. I am so fortunate to have Patients Choice and Kasia working with me. I feel safe, protected, and more than anything I feel cared for like part of a family. They are experts at making everyone feel special, welcome, and they go above and beyond without asking for anything in return. ~ACE & BRUNO

Believe the many 1 star reviews and stay away from patients choice…read more There are better options (any option is better really). Our rep Andrea lost paperwork, missed appointments, wouldn't return calls. Tried to give them benefit of doubt - stuff happens but a completely unreasonable business to deal with. Finally gave up and went to another vendor. Never did get the wheelchair.