They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

This company was great! Needed someone quickly and they delivered! Teddy did a great job…read moredetermining what was needed and was super professional! Thank you!

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was…read moreshipped & arrived the following day!

I contacted TopServ for a quote on replacing a Samsung dryer heating element and the advisor gave…read moreme a ballpark estimate that was in line with what I would have expected and were able to make the visit within a few hours. The service technician, Ruslin, was very prompt and professional when he arrived and confirmed that the heating element had broken. He had the required element on hand and was able to perform the service very quickly and also vacuumed and tested ventilation. I give Ruslin and TopServ advisors my highest approval.

Top Serv appliance and HVAC provided a quality, professional, and courteous service call to…read morerepair our refrigerator. The service technician, "Vlad", arrived on time as scheduled. Vlad is very knowledgeable, friendly, and professional. He quickly located the problem and able to fix it saving us unnecessary expenses. We can highly recommend TopServ for your refrigerator repair needs.​

My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

First hand as soon as the tech came in he asked to use the bathroom. Yuck. I definitely didn't like…read morethat. Then when I was trying to explain to the tech what my dishwasher was doing, he acted like he didn't understand me. He definitely spoke a different language. I felt he was not listening to a word I said because he couldn't understand me. What a waste of $85.00. I will not be calling them again.

Easy to reach (other service providers never responded), solid knowledge/experience, coverage for…read moreevery appliance brand in my home, arrived on schedule, completed on schedule, excellent service, rational prices... Very hard to beat this quality of service. Will rely on the "Wizard" , from now on.

Ananda did a great job repairing our dryer. He was timely in responding by phone and text, provided…read morea 1-hour arrival window which he met without issue. He was consultative regarding ongoing maintenance and other helpful suggestions for related services that aren't repair services. We'll use him for other appliance repair needs in the future. Given the parts and multiple hours of labor, the pricing seemed fair. Even though there were some other items that needed tending to which weren't originally quoted, such as a reconnecting displaced vent and clearing debris, there was no upcharge.

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.

This business is a fraud It is committing robbery onto…read morehelpless victims in our community It slimed into getting access to our house And took 300$ for parts to be ordered Now phones all go to indirect And girl who set up appointment is claiming she is just marketing DO NOT USE THI COMPANY

The tech just came and left. After $350, our dishwasher still doesn't work. I tried to call…read moreParkfield Appliance's number; it disconnects itself (rings for a second, then hangs up). Prove me wrong, but I give these guys an F.

Ann is truly a gem! From the very first time I reached out, she was incredibly responsive,…read morefriendly, and helpful. She gets back to me so quickly every time -- which, when you're dealing with a broken appliance, makes all the difference. Her expert knowledge is evident right away. She takes the time to explain what's going on in a clear, approachable way, and has saved me money more than once by advising against unnecessary repairs. It's rare to find someone so trustworthy and thorough. On top of all that, Ann is just an all-around great person -- kind, honest, and a total pro. I can't recommend her enough. If you need someone to work on your appliance, don't hesitate. Call Ann!

Our experience with Ann was not good! She came to look at our dryer and said she had the parts,…read morewouldn't charge a trip fee and it was no problem. When she arrived I had the back of the dryer already opened up for her as I had already diagnosed several things myself (thanks YouTube!). She didn't check any of those things and instead told me to put it back together. She then took 2 screws off the front of the washer and said "this ain't worth it" and that these new machines are too complicated to work. Then she left. She cussed the whole time and could barely make it up and down my stairs. It doesn't make any sense to hire Ann, I'm sorry. Total waste of our time and she had no clue what she was doing.