I would highly recommend Appliance Service Pro for any repair needs. My dryer stopped heating and I…read morecalled them and had an appointment made for the next day. They were professional and efficient. My dryer was back up and working within the hour. I will always call them for any appliance repair. If I could give them 10 stars I would.

Rob was awesome! He diagnosed the issue over the phone, scheduled for a time I was available,…read moreshowed up on time, fixed the issue quickly, and the cost wasn't bad. And other parts of the fridge work better now too - go figure! We will for sure call him again if something breaks or is malfunctioning.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Our washer and dryer both had issues and we wanted to repair if it was reasonable. Well, a…read moredifferent company was charging a significant amount to just diagnose. High City Appliance charges $69 for first appliance and $34 for the second one. We called and set up a time and date for them to diagnose. The window was 9-12 pm. As we do, schedules get rearranged and it was 11:25 am and still no communication from High City Appliance. I call to follow-up and customer service tells me they will follow-up. A couple of minutes later, I receive a text from their technician and he says he is 25 minutes away. He arrives at 11:57 am. He did wear shoe covers upon entering and after spending about 30 minutes in our laundry room, he shares the issues with our appliances. To replace the parts and labor the cost would be about $715. The estimate included parts and labor and labor was over $200/hour. That seemed pretty steep. If we decided to move forward, the diagnostic charge would be credited, but still very costly. After having to follow up and waiting for the technician to arrive, then receiving his quote, it was a disappointing experience. The technician also wanted to charge me $59 for the second appliance, but quickly corrected him of the quoted price that customer service shared upon making the appointment. I would strongly reconsider calling High City Appliance in the future should we have appliance issues.

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

Serge made time to fix a leaking refrigerator, same day I called. He arrived promptly, gave us a…read morequote and fixed the problem in short order. Such a relief! We'll be using Appliance Repair Pro's from now on.

Sergiy gave us an online quote and we made the appoinment for some refrigerator maintenance. Upon…read morearrival he assessed what was necessary and reduced the price. He was very professional and did an excellent job.

Alex got back to us very quickly with an initial quote. He went over options with both original…read moremanufacturer and after market parts. He was able to get the part quickly, find a day that worked for us, and was flexible when we had something come up on the original date. He communicated leading up to the appointment, arrived on time, and completed the job within 15 minutes of his estimated time frame. Additionally, he gave his honest opinion throughout on what he felt needed replacement vs repair vs just a good cleaning. Really outstanding experience, will absolutely call him again for any other appliance issues.

I highly recommend Aleks from AleksPro Appliance! I had on older Whirlpool dryer that was…read moresquealing and finally quit working. Aleks came out, was able to replace wheels and parts and do a great clean out of a very clogged vent all on the same day. Very efficient and very reasonable! Will definitely use AleksPro for any future appliance repairs

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

A really bad experience. The technician broke the glass, top my cooktop. Although they promised to…read morerepair it, it appears they have no intent to do the same. All inquiries by me have been responded to by.canned responses.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

I had an issue with my dishwasher. Roka replied promptly and I had a technician out quickly. Teddy…read morediagnosed the problem and was able to get the part and repair the following week. He was professional and courteous. Job well done!