I would never consider going back to this place. First off, half of the workers seem to have an attitude and don't really care about what you're requesting. I told the lady that did my pedicure that my toenail was clipped at a slant and she was upset to fix it and had every excuse in the book as to why the nail was slanted. I also had to tell her steps that she didn't do while during my pedicure. Totally not a good experience and I won't be back. read more

The pedicures are decent. I went in for a fill and the acrylic looks horrible only after a day. My French tips look awkward and it wasn't worth my already wasted time to have them fix it. Take my advice and spend your money elsewhere. read more

1 Nail Spa - Nail Salons Near Me - Fairview Heights, Illinois

Worst experience ever! I never write reviews for places but this place is that terrible. I'm surprised (especially after looking at all the other bad reviews) that they're still in business. Would not clean up around the nail (asked to fix it 3 times) & painted more on my skin than the nail itself. As if she did it with her eyes closed. Also felt very rushed the whole time we were there & the man was extremely rude & did not look up from his phone when I was talking to him. ZERO STARS! read more

1 Nail Spa - Did not clean up around nails! What is that brown stuff? - Nail Salons Near Me - Fairview Heights, Illinois

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This was only my second time visiting this shop as I don't live nearby, so this could have been a "bad day". I was able to come in and be seen without a wait, it was the day after Christmas, so it wasn't very busy. I had gel polish on from a previous manicure, one lady started to remove the polish with an electric nail drill/file then moved me to another lady to finish. The file was hard and it slipped my nail and cut my cuticle, when she looked away. The polish was not completely removed before she asked me if I wanted a cut down, where I said no just a shape. She didn't bring a bowl to soak my nails, clip my cuticles or anything and when she went to get the polish, I told her that my nails were terribly uneven and rough. She offered to "fix" them and I declined, someone else said I could wait to have another person finish the manicure. I asked to pay for the "polish removal", which was $5 and left. It felt and looked like a rushed job. She kept asking about a pedicure, so maybe that is her specialty as everyone does not always do all services. I did not get her name. They do have a loyalty program and sends text messages with offers and discounts and the shop looked clean. read more

1 Nail Spa - Nail Salons Near Me - Fairview Heights, Illinois

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It should have been an instant red flag when I noticed that the place was NOT busy on a Saturday afternoon. An elderly lady, Cindy, did my gel nails. I tried to point out that I had bubbles before she sealed it with the top coat but she kept saying, "it's okay". I took her word for it and assumed she was either going to smooth it out or it was going to disappear after it cured under the UV light. BIG MISTAKE! When I left the salon, the nail polish started curling up on the ends and peeling. I live 20-minutes away and just happened to be in the area so it is not worth driving back to for them to correct the sloppy job. I'm just stuck with these disgusting nails for the next 2-3 weeks. I'm irritated as sh!t. read more

Jimmy was great! Awesome work! They practice social distancing with barriers in between clients! I love my nails and I'll always come to Jimmy! No wait time with appt read more

1 Nail Spa - Nails, full set, glitter, crystals - Nail Salons Near Me - Fairview Heights, Illinois

First time visiting, and I enjoyed the look of the place. They were very busy, so I was prepared to wait. I signed in, sat down, and waited. And waited and waited some more. While waiting, 2 people walked in and were sat in chairs. One lady did not sign in, and someone ran to the front and grabbed her. Maybe she's a frequent customer? So...I gave that a pass. But then, another lady came in, and as she was signing her name...someone else ran to the front and got her! At that point...I was like...well maybe they forgot about me? But if that's the case, then what's the point of signing in? So, I tried to politely grab someone's attention...but I felt like I was being ignored. I did not appreciate that they were so ready to great and help "known" customers. So...I left. Guess they didn't want my business. ‍ Would I go back? No. There are too many nail places for me to choose from. So I will not bring going back to one where I felt like I was ignored. read more

The staff there are very rude. The older lady should not be still doing pedicures, she did not clean my cuticles and skipped many steps before trying to apply polish. The polish bubbled and she didn't want to fix it. The guy who I believe is the owner made excuses. This was the worst experience I've ever had to pay for. read more

Honestly for what you pay you cannot complain. I always get pedicure and a regular manicure. Pedicure usually takes about 45 minutes to an hour and my nails about 20 minutes. The ladies I've had are always kind and let me know how much any extras (gel, deluxe, design, wax) are before starting. read more

1 Nail Spa - Nail Salons Near Me - Fairview Heights, Illinois

So we came in wanting gel nails for our bridal party (niece was getting married) and some pedicures. We came in extra early to make sure they would take the time and care with them. Boy we're we wrong.. the prices were low but the quality was super low. My sisters ring nail had a hair in the gel! Picture provided. She told her about it and the lady said... it's okay. What do u mean it's okay lady?! All in all the work was below the standard any nail place should have inexpensive or not. We won't be coming back. read more

1 Nail Spa - That's a hair in the nail. - Nail Salons Near Me - Fairview Heights, Illinois

I told the lady I wanted a basic pedicure and I didn't realize until after she actually charged me for the deluxe which was $5 more. She did not clean around my nails and left them like this. What kind of business are you if you lie to your customers about prices. I will never go back. read more

1 Nail Spa - Bad pedicure - Nail Salons Near Me - Fairview Heights, Illinois

I used this nail salon before I moved to Texas. I went the other day to treat my sisters and niece to manicures and pedicures and was extremely disappointed. We repeatedly kept having to repeat ourselves on what we wanted. My technician was trying to pressure me into getting gel, instead of the dip powder that I repeatedly requested. My nails turned out super thick and uneven. I kept having her fix them and finally got tired of trying to explain to her. I will just have my regular tech in Texas redo them. In addition to that, my nail tech was on the phone a big chunk of the time. I was the first to get started and the last one to finish... I got nothing fancy..white matte. On top of that, my purse fell behind the chair and I obviously couldn't grab myself because my feet were in a tub of water. The technician did not get it for me or even offer. So someone else did. What I didn't know was that my retainer had fallen out of my purse. When I realized The next morning, I called them four times. Each time, I was told that it wasn't there and that they had looked. Before I headed to the airport, I decided to go back into the salon to demand that they look. One of the male technicians appeared to be really annoyed and told me to go and look myself. I honestly didn't think that it would be there because shouldn't they be cleaning every night? I go and check and it was right there, on the floor next to the seat that I had repeatedly told them that I was sitting in. I will never use again or recommend this place to anyone. read more

Not too happy. Got a pedi. Water cold had to ask to warm it up a bit. I sat i chair 1/2 hour before I got help. A few work ins got a person before me. I was there with a friend she wait at least 45 mins for me when ppl was just walking out. I didn't get check on or nothing. read more

If you have ANYWHERE else to go, go there. First of all, it was busy so I understood, becoz I'm a rational understanding person. They called us back to sit at the pedicure chairs still working on people. Our water wasn't ran or anything we just sat there. Odd?? White people are their holy grail I guess coz once these folk walked in, it was literally fuck us. The massage chair didn't work vs the chairs they put the white folk in so safe to stay I should've stayed my Missouri ass in Missouri lmao I won't be back. I hope you won't go either. I also witnessed them not change out ANY utensils. She double dipped the wax stick like Chile who do I call to shut these folk down?? Don't come here. There are plenty of other places on this street alone. Please, I beg, save your money. They also can't do a Decent French tip to save their life lmao. She also actually spit out her mouth do not come here read more

Friendly staff and helped us right away. Had plenty of time to browse colors never rushed. The pedicure was amazing and they did a great job! My tech was very friendly. Prices are good too. I would come back here again. read more

Went in for a mani/pedi on a Sunday afternoon. There weren't too many people in, so I was attended shortly. The manager was pushy and wouldn't let me browse the colors for very long. The tech doing the pedicure was wonderful, the tech doing my manicure was less than skilled. The nail products themselves were low quality. I got a gel color and it bubbled and chipped at the cuticle within a day. The tech painted it wrong too. My toe polish was also poor quality. It was goopy and didn't dry very hard at all. read more

Very poor business. When I walked in they told me it would be only a 15 minute wait. I ended up having to wait over an hour just to get a full set. When he was working on my nails he was extremely rough with them. When he was done painting them he told me to pay, making me mess up my nails. A lady next to me was pushed around from technician three times. When I left they still hadn't started on her nails. Also, the place is extremely dirty and not kept up well. There was spider webs and dust everywhere... So gross!! read more

1 Nail Spa - Filth - Nail Salons Near Me - Fairview Heights, Illinois

Worst service ever. The man who works here is argumentative and does your nails how HE wants to, not how you asked for. I've been coming here for 4 years but this was my last time giving my money to horrible customer service. I now see why their clientele is scarce. I do NOT and will NOT recommend this nail spa. read more

Went there last week was going on vacation. Very bad experience. Nails looked horrible. Signs in Windows quoted one price but charged more.will never go back.it been week and they are coming off. read more

Here now and they never seem to have a sense of who is next in line.i think they need to have a sign in sheet and put it to use.people don't come here to wait all day for people who come in after them to walk right up.I like this place over all they just need to get customer service up to par and I could give a higher rating read more

Do not go here! I left after seeing multiple roaches. The girl tried to tell me to sit back down I had to point to the roaches for her to understand why I was leaving. read more