Floral teas, handmade sweets & dairy-free heaven Came here originally just for a bubble tea... and ended up discovering a whole hidden gem. First thing I noticed was their sign saying most of the sweets are handmade, customized, and one-of-a-kind and you can really tell. Everything feels unique, not your typical copy-and-paste dessert spot. Let's get into the drinks because that's what brought me in I tried the Singapore rose with kiwi boba super delicate, floral, and lightly sweet. It's one of those drinks that feels refreshing but still has flavor. The kiwi boba gave it that little pop of tangy kick that made it even better. I also tried the dragon fruit tea with passionfruit boba; this one was giving tropical vibes all the way Light, slightly sweet, and really smooth. The passionfruit boba actually enhanced the tea instead of overpowering it, which I loved. And can we talk about the options here?! Dairy-free ice cream (huge plus if you're sensitive like me) Thai ice cream Kunafa nest treats (yes... they looked as good as they sound ) This is definitely the kind of place where you come for one thing and end up planning your next visit before you even leave. Final thoughts: If you like trying new flavors, floral teas, or just want something different from your usual bubble tea spot. This place is worth it. Unique menu, handcrafted sweets, and drinks that actually taste intentional. read more

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I was in the mood for boba so I thought I'd give 0° a try. Ordered Matcha with tapioca pearls. There was one worker who was on the phone so I looked around. Shop is cute but customer service, quality and prices are ridiculous. I was there for at least 15 minutes for 1 drink and paid about $10. After about 5 minutes of me having placed my order, the worker walked by me with a cooler and said he'd be right back as he needed ice. And he left. Once he got back, it was another 5 minutes to finish the drink. Usually a matcha with boba is green, this definitely was tan and looked like a milk tea. Will not go back. read more

I love the concept of rolled ice cream, and the ice cream tastes really good here! They also have dairy free options, and they will turn on another antigriddle if you have an allergy, which is amazing. Unfortunately, there's issues with the timing. It took around half an hour to get two ice creams. Only one person was making ice cream, and the other was taking orders. It wasn't busy either. Such a cool concept, hopefully they can work on their timing! read more

0degree Thai Ice Cream - Ice cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

The day before Thanksgiving, we were in the area and was craving ice cream. All the ice cream shops nearby were closed, so we opted for this Thai ice cream place. Thai ice cream is a mixture of sweet liquid, poured onto a very cold pan, and then rolling it with a spatula; toppings can be added after. On this visit, we got a Thai tea boba tea and a cookie monster rolled iced cream. The employee was nice but he didn't mention that the rolled ice cream was premade and already in the fridge until after we paid. We wanted my children to see them make it because it's unique but I'm assuming they were short staffed, that is why it was premade. There was one other customer in front of us. The overall wait took quite a long time though. The Thai iced tea came out first and it was bland, the flavor was mild and I could barely taste the Thai tea flavor. The color wasn't the usual bright orange I normally see. After another wait, we got our cookie monster ice cream which is Oreo cookie flavored, it was in the fridge the whole time; we were able to get three toppings for it. My child enjoyed it. I'm not sure why it took so long since it was already premade. A large group of people came in after us, the employee was about to take their orders before giving us our order, thankfully, they were still deciding so he started working on our order. I understand it's a day before a holiday and there was only one employee, but we did pay full price to have the same experience as it it was another regular day. Overall, the wait, the flavor of the boba tea, and the ice cream being premade, made the experience below average, so I gave it 2 stars. read more

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This was my first time trying rolled ice cream. They offer a dairy free base that is coconut and oat mixed! In order to get a gluten free ice cream, they turned on a new frozen plate! The biggest downside was they were only doing one order at a time (about 5min per order) and we were 6th in line, so it took quite some time to get our ice cream. read more

We used to really love this place, but were very disappointed last night. Spent $13+ and 30 minutes for one ice cream order. There were two people working which was ridiculous on a night when Middletown is hosting First Friday. They weren't unpleasant, but the service wasn't the best either. The decor is old and tired with laminated and handwritten stuff all over the place. Everything needs a dusting and a fresh coat of paint. Pretty sad to see. Will not be coming back. read more

Ever had stir-fried ice cream? Well it is a very cool thing. Making ice cream from scratch; sweet cream base and whatever mix-in's you like... then watch the magic happen. While this is totally a need to try experience- the high pricing and long wait times make it an "experience" versus a go-to ice cream shop. If you haven't had it - try it. read more

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My wife and I saw 0degree online and thought it would be fun to try. We ordered and shared the Rece's Blast. They had pre-made versions but it's fun watching them make it. We topped our ice cream with M&Ms and peanut butter cups. It was very good and we enjoyed it. I thought it was on the expensive side at about $10 but if you split it with someone it isn't bad. The only thing that bothered me was that if you pay with credit card you get charged 3% more than if you pay with cash. So, if you don't have cash you get charged 3% more. You see this more and more these days and I personally don't like it. Raise the price if you have to but don't make your customer feel as though they are getting ripped off. There is also a law that regulates this sort of thing. It also stipulates exactly what a business is supposed to do if they choose to charge extra. https://www.wiggin.com/publication/connecticut-makes-significant-changes-to-its-credit-card-surcharge-law-effective-immediately/ read more

0degree Thai Ice Cream - Reese's Blast - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

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I came here with a group of friends, including my niece, on a Saturday night after dinner. Some of us chose to have the ice cream that was already made in the fridge, while the others wanted to watch theirs be created. The concept and experience of this place is cool, especially for my niece, but the wait to watch was pretty long. I ordered the Miss Nilla (pre-made) and added more shredded coconut, caramel and some Nilla wafers on top. The flavor was good, not the creamiest ice cream, but definitely satisfied my sweet tooth. Although I won't be running back here for myself (overpriced), I think this is a good spot to treat my niece. read more

0degree Thai Ice Cream - Miss Nilla Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

I was very curious to try this place after following so many great reviews in Yelp. I visited the place on a Sunday afternoon and it was pretty much empty with me being the only customer. The best thing I found here is that they do have a lot of non diary ice creams in the menu (made of oats milk) although they have not mentioned those as vegan. I never had Thai rolled ice creams before, so had no idea what to try. I was told that monkey business is the most popular flavor here, hence I opted for that (with strawberries as they were out of bananas) diary free option. I also got a strawberry rolled ice cream with diary ice cream. I liked the ice creams (especially the diary free one). read more

0degree Thai Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

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I recently visited 0 Degrees and was quite disappointed with my experience. The manager was extremely rude to the teenage staff right in front of customers, which made the atmosphere very uncomfortable. Additionally, the quality of the ice cream was not up to par. I hope the management can work on improving both the customer service and the product quality. My son was extremely disappointed. He has autism and the manager was pushing him to decide and trying to make jokes about my son. This was NOT ok as a mother I would not recommend 0 degrees. They need a new owner or new management immediately if she can treat a child the way she treated mine i wouldn't put it past her to overwork and abuse her employees an absolutely terrible expierence if can give this place 0 stars i would. read more

Love the ice cream. They had lots of different flavors and the best part was that most of their ice cream was dairy free which was perfect for myself and my daughter who have a milk allergy. You can watch them make the ice cream in front of you and you can choose lots of great toppings for yourself desert. They also offered flavored tea and milk tea. I loved the decore of the place and the location was easy to find. read more

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Nothing special, have to crave it if I want it. My cousin got milk tea, it def didn't taste like it at all. I got the natural fruit tea in lychee. Taste too sweet. I give it three stars bc of the cute little girl helping her mom! read more

0degree Thai Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

I went on 4/15/25 The owner is extremely disrespectful to customers and her staff. I waited over 25 minutes for my ice cream when I was the only one in the store. The owner is degrading the one person she has behind the counter that couldn't be more than 17-19 years old. She is yelling at him loud enough for me to hear which is absolutely appalling in my opinion. I was a manager at a restaurant for 5 years and never once yelled at my employees while customers are in the restaurant. It made me and my kid very uncomfortable. She was also trying to rush me out of the store when I was looking at the Tea menu to figure out what I wanted. She was rolling her eyes and giving me lots of attitude. Almost $9 for a tea and $12 for ice cream that was mediocre at best is absolutely ridiculous. The poor kid seemed very very stressed and the owner was contributing to the stress as they kept degrading him. No wonder all of the bad reviews on google & yelp for this place. It needs new management ASAP. I have seen her replies on google as well to bad reviews and she is extremely disrespectful and tells people to take their reviews down. She is not a good manager at all and needs to be replaced. read more

Came here a few years ago and it's been my fav spot ever since! Very tasty! Customer service was excellent as well

Love this place! My go-to is the Reese's Blast, but today my husband made us get the S'mores. I always do dairy free, so it's nice that almost all of the flavors can be done DF. This was really good and the toasted marshmallow was so yummy. The serving sizes are massive so we only share one. read more

0degree Thai Ice Cream - 4. Smore's Galore Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

Skip it! Ice cream is just OK, takes a long time to prepare, the place wasn't that clean. The person chopping up the ice cream and rolling it up was wearing a tank top, making their armpits uncomfortably close to our dessert. Another employee was aggressively sweeping and moving furniture all over the place while we were eating. read more

A little bit obsessed with this place? What else would you call re-routing my boyfriend's gps to this place if I know we'll pass by Middletown? When I heard about this place from some coworkers, definitely was curious but skeptical, since CT dessert places typically don't match to NYC or Boston. But this one takes the cake! My boyfriend says hands down 0degree has the best rolled ice cream and I can't help but agree! We've had both boba and rolled ice cream here. Definitely the surprise was watermelon milk tea! A refreshing taste that was good to have, maybe not best paired with a savory flavor of ice cream, but still great flavor. All the bubble tea here is good! Tried a variety of flavors here. But hands down gotta give it to the Monkey Business flavor, which is rolled banana ice cream with Nutella. My boyfriend has dreams about this rolled ice cream and it always puts him in a good mood. I usually get the same, or if it's a day where the manager has Thai ice cream in stock (which is FRESH flavored), then that's no brainer my choice. My friends who came with me the day I tried it saw me SHOOK with happiness when I tried it, and also laughed as they watched me get a second one. It's that good! And on top of all that, the staff is friendly and engaging. I had a lot of questions once I found out about this hidden Thai ice cream flavor (or not so hidden, it's on their website and I just constantly inquire about it). And the manager and staff are always able to answer my questions. Additionally, they always make their customers smile and make their rolled ice cream unique! Sometimes they'll put a spin and draw a while on the ice cream before they roll it. Definitely a top spot for me and I've had days where I'll call ahead to ask if they have the Thai ice cream flavor for the day and I'll zoom over from West Hartford to get it. Can't wait for the upcoming WeHa location! read more

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I tried the monkey business, and it was really good. Ice cream was well made with lots of nutella. I recommend this. Topping selection was smaller, but they had my favorite toppings - Kit Kat, Resees peanut butter cup and walnuts. read more

0degree Thai Ice Cream - Monkey business topped with KitKat, Walnut and Reese's peanut butter cup - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

After having followed all the food posts on social media and the curiosity to try the Thai ice cream, I finally made it to 0 degrees on a cold winter Sunday evening; little did I know the wait will be over 30 mins to get an ice cream. I probably didn't mind the wait because of my curiosity + eagerness to taste it. The menu on the wall seems to be very long, bottom line is that they have about 10 types of ice creams to choose from. I ordered the mango strawberry madness and my partner ordered the matcha green tea with blueberries. We enjoyed and liked what we ordered, they are not very sweet and tastes good. Using fresh fruits instead of frozen fruits may give a better flavor profile, just my thought. Also, with the time it takes to make an ice cream; I cannot imagine the wait during the summers. Parking (street parking though) can also be a hassle. Overall good experience and I will go back. read more

0degree Thai Ice Cream - Matcha green tea - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

I would've given the place 5 stars, but there were a few minor details that prevented this. Ordering is very straightforward. There are a few chalkboards behind the counter. You can order the Thai Ice Cream, Bubble Teas & Fruit Teas. When placing an ice cream order, you give your choices to the person at the register ($10 min. to use a card, $7/cup), they put your name(s) on the cups and then you wait for them to call your name. Once called, you make your way back counter, to watch them prepare your ice cream. If you've ever been to Cold Stone Creamery, the method is very similar. They start by pouring the liquids over a freezing cold circular slab, then they add the ingredients. The mixture is chopped, blended and eventually smoothed out over the surface of the slab. The trick here, is they scrape the ice cream off in a way, that it forms rolls or tubes of ice cream. They then take the tubes and stand them upright in a cup. From there, your cup is brought to the toppings station. My son and hubby both had the Strawberry Shawty (vanilla ice cream, strawberries, graham) and I had the Key Lime (vanilla ice cream, limes and graham). My son added sprinkles...cause that's what 3 year olds do. My hubby added chocolate chips...cause that's what 40 year olds do. I stuck to my standard, whipped cream with a cherry on top. We were all pleased with the taste and the creamy texture. Seating is limited. There is bar seating facing out the front windows, and tables along one side of the space. They could stand to use a few more tables. The spoons need to be upgraded. The ice cream is firm, and trying to get it out of the cup with a flimsy spoon was hard work. It was especially hard for my son. The price is a little steep. The one size portion at $7, is more than a pint of "the good" ice cream at the grocery store. I would love to see a small or kid size offered, for a little less. We'll definitely be back to try the other flavors, but maybe do it one cup at a time. read more

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Family of four tried this trendy ice cream and "boba" tea. We walked in with only one family in front of us which is key since each ice cream is rolled/made to order. Kids both had Cookie, I had PB, hubs had Miss Nilla, everything was delicious and the "roller" calls your name so you can watch it be chilled & rolled VERY COOL (get it ;-) You roll around the line to pick as many toppings as you want, I'd recommend the toasted (as in fired) marshmallow for the wow factor. Kids loved the pocchi (sp?) kiddos tried taro tea and vanilla latte tea they were ok. Unique and worth a try/ride read more

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Once a Thai street food now a world trend...this concept is trending all over the world for quite sometime now and has just tiptoed into Connecticut.... are we really that far behind?? Anyhow, my recent experience of a rolled icecream was not that great as I imagined it to be... my issue was not with the icecream as much as it was with the cleanliness of it...I don't know if it was because of the rush and madness of it all....waiting 45 min for the icecream was not worth it...had it been I walked in and walked out maybe I would have felt differently... I had the mango madness (pun intended) ... fresh mango and strawberry crushed with the icecream base and rolled over.... cleverly, topped with "unlimited toppings" (by that they mean if there's any place left for it)... was not bad at all. read more

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Stopped in for some ice cream and the lady (who im assuming is the owner ) was super sweet and kind to my birthday boy ! She had a line of customers but wanted to make extra sure we got all the toppings we wanted and even wrote in the ice cream and he got a kick out of that. Thank you for the great service and delicious ice cream! read more

0degree Thai Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

I like Odegrees and have only gotten ice cream from them. It's always good. Today I dropped $35 at this place and one item was a hot chocolate bomb. They have been selling and featuring hot chocolate bombs for a while and there is a huge display of 7-10 flavors of hot chocolate bombs. I got a large for $7.50 (before tax/tip) and the steamed milk came in a cold cup. I couldn't hold the cup I would have scalded my hand. I asked for a heat protection sleeve and was told the store doesn't have any. I asked for a second cup and the worker said the owner would charge her $2.00 for using a second cold cup for a scalding hot drink you offer and charge $7.50 for. Give me a break. It's not safe nor legal to serve hot scalding liquids in cold cups. Is the owner so CHEAP that not only does s/he not order hot cups or protective sleeves for their expensive hot drinks or is so toxic and abusive that they charge their workers $2 for each extra cup to have customers avoid scalding their hands? Those cold cups cost 5-10 cents at most. If you're going to offer hot beverages, it is your legal obligation to have your hot beverages served in hot cups not cheap out and use cold cups nor is it legal to charge your employees for basic business supplies necessary to do their jobs because you're too cheap to keep the proper food containers/cups stocked in your facility. It is illegal in the country to do this and a huge violation of fair labor laws. This is the last time I'll be going to this place. There are other places literally only doors down from this place to spend your money and not enable cheapness of the owners. read more

After a spicy meal of Indian food on a hot day it was time to cool down with 0 degrees. Their ice cream was fair as was the boba but not stand out I have had better but it's the area we were and suited the need. I would go back but i would also pursue others. read more

0degree Thai Ice Cream - Boba tea - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

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If you'd like to wait over 45 minutes for ice cream, this is your spot. Multiple people behind the counter, but only one working the Thai ice cream. If you get a milk shake, no problem only a 5 minute wait because you'll cut the line. The ice cream is delicious but the service is not. Also, when you pick a rag up off the floor and continue to serve with the same gloves on....pretty sure that isn't sanitary. read more

Waited in the shop for 15 minutes while the employee was creating an order. There was no one else in the shop, I was risking a parking ticket. When I got called up to the front to order, the store owner interrupted the employee and I wasn't upset about this until I looked at her for two seconds and she snapped and said "you ready to order yet" in the nastiest tone. I immediately left. Terrible. read more

I have been here a few times before, the service has always been good and the product is always good. However tonight we waited 30 minutes for 2 boba teas, and we missed our reservations. When we asked for just a refund so we could leave, we were told that they would have to call the boss and it would take less time to just get the teas...this was not the case as we waited another 8 minutes. Really disappointed in the bad customer service skills in handling this and the excessive wait for TEA. read more

So expensive I got like two rolled ice creams and it was 20$ didn't even have any mix-ins the ice cream was mediocre but the presentation was cute. Overall very much not worth it read more

My family was thrift store shopping & needed a cool treat -- this place hit the spot! While I got the boba milk tea (coconut with coconut milk, prepared just how I requested), the others ordered the rolled ice cream (berry/graham & rainbow roll with toppings) and declared them "pretty good." Solid treat break. read more

I arrived with some friends just 15 minutes before close, and the team still took our orders. Score! I'm not a rolled ice cream connoisseur, but I would say in terms of flavor options, they're on par with others in the area. In terms of toppings, they had a smaller offering. (Some would say size does not matter!) It's always entertaining to watch the magic happen, and I dug the richness of my Morning Latte, which leverages condensed milk. Gotta dig the interactive, pull lights from IKEA. They are amazingly entertaining. read more

I was in Middletown visiting family and decided to try this place out. It was gross!! It tasted like freezer burn and was flakey like it too. Uckk! The place was dirty too. Stay away if you want anything resrmbeling fresh ice cream. read more

Is this place anything more than a novelty? I don't know. But if it follows in the same steps as many mochi ice cream and fro-yo places, then the answer is more likely no than yes. I guess time will tell. OK I get it. It's Thai ice cream... Ooh la la. It's something new. It's something different. You're suppose to watch them make it in front of you. I will admit it is pretty interesting to watch if you've never seen it made before. It sort of reminds me of watching crêpes being made inside a crêperie. I get it. I get all that. It's got entertainment value. However what I don't get is the 7 dollar price. That's ridiculous. Think about it, an ice cream night out for a family of four will cost them $28 bucks. No thanks. Is the ice cream worth $7. I don't believe so. It seems like you're getting more ice cream than you actually do because there's lots of air gaps between the layers of rolled ice cream. I feel Ben and Jerry's makes a better ice cream and it can be had for a much lower price. Plus, the way the ice cream sits inside the paper cup, it's very difficult to eat with a spoon. I wish the cups were a little deeper. The interior looks like it was decorated on a tight budget; maybe the tables and light fixtures were purchased at IKEA? The tables appear child size and they could use a few more of them. I don't know why but all these Asian ice cream places seem to copy their decor from one another. They all come across as kinda kitschy and somewhat stark. Lastly, Another thing I don't get is the connection this place has with 10 Below ice cream shops in NYC. It seems to be more than a coincidence that their names are similar and their ice cream flavors share exactly the same names. I gotta wonder, who copied who? Perhaps these guys aren't as original as they seem. So overall, it's a nice place to watch the show once. But is it worth making repeat visits to satisfy one's regular ice cream fix? Probably not. read more

0degree Thai Ice Cream - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

A unique, interesting way to get your ice cream fix! I've never had Thai ice cream prior to visiting 0degree, so it was a completely new experience for me. Basically, you walk in, tell them what you want from the menu board, they put the liquid dairy mixture on a frozen surface, then they mix it around until it can be scraped off into cool ice cream rolls (no pun intended). After, you get to put more toppings on and dig in! It's not exactly cheap, but it's also not too expensive for what you get (freshly made ice cream right in front of your eyes to your specifications). The ice cream looks pretty, is fresh, and tastes great! If you're ever in the area, it's definitely worth a try. The only downside is that if there are a lot of people in the shop ordering ice cream, you're going to be waiting a while because the ice cream is made-to-order. They also have bubble tea, which I'm looking forward to trying the next time I go! read more

0degree Thai Ice Cream - Clearly I couldn't wait to dig in... This is the Rainbow Thai ice cream with fruity pebbles and honey! - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

Tried this place for the first time today. Ice cream was tasty and the help was kind and attentive. The only reason I am giving it three stars is because the prices are very high! It would be difficult for me financially to take my entire family there... read more

OVERALL: Good prices ($6.59 per cup but I am from nyc so can be biased) great tasting ice cream, free toppings, super friendly staff, clean space and good vibes. The ice cream itself is very light, not very creamy or sweet but still very good. Could it get any better? If you are complaining about the price and wait, you may want stick to your store bought ice cream or froyo. I disagree about the reviews about the long lines and parking. This should not be a reflection of the place itself. Parking anywhere on main street in Middletown is difficult. And the ice cream isn't just scooped out; that's what makes this place unique. It's a process and you get to watch it while you wait 2-5minutes. I can see this place being very busy in the summer so the wait may be longer. Recently opened in December 2016 so I can understand why the service may have been slow according to the previous reviews. FLAVORS: The banana Nutella and smores flavors were delicious! I added kit Kat's, whip cream and chocolate covered pocky. LOCATION: Great stop that is next to the movie theatre and restaurants on Main Street. I hope they stay open. It's different, trendy and fun for everyone. read more

0degree Thai Ice Cream - Smores flavor with pocky and kit kats - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

A nice novelty, but not worth the $7 price tag. They justify it by offering unlimited toppings, but I'm an adult looking for an after-dinner treat, I'm not interested in piling my ice cream full of candy. In fact, I didn't ask for any toppings at all because I was so excited for the flavor of my ice cream: Thai tea with condensed milk. But I wish I'd known how weak the flavor would be because it felt like I was just eating solidified milk. On the positive side, the bubble teas are excellent and more reasonably priced. There are a variety of flavors for both the tea and the bubbles. Additionally, we went on a summer afternoon and did not experience the long lines that other reviews mention. We were able to place our orders right away and they were ready shortly after. read more

0degree Thai Ice Cream - "Thai"-tanic - Ice Cream & Frozen Yogurt Near Me - Middletown, Connecticut

I felt like I needed to check this place out, but I truly do not understand the 4 or 5 star reviews. We went on a Sunday afternoon, I asked how long the wait would be, because I didn't have 45 minutes to wait around. He said it would be more like 15 - 20 minutes. Luckily, my husband started his stopwatch on his phone shortly after we walked in, so we know it was well over 30 minutes for us to get our ice cream. And it would have been longer, but the guy looked over nervously at one point and then cut my ice cream in front of other people who were waiting (and the girl in front of me noticed and go pretty irate). So just think on that for a minute...it took 30 MINUTES to get served a small cup of ice cream in a take out ice cream shop. Anyone who thinks that is normal or acceptable is out of their minds. Then there is the price. It's $7 for a small cup, and a small amount of ice cream. It only looks big because they spiral it around and there's a lot of space in there. If you look at the amount of cream they start with, it's not that much. And the "unlimited" toppings are limited by both the space of the cup and the fact that they give you 1 - 2 of each of the things you ask for. It's really not "unlimited" if I can only have one cherry. At FroYo World I can get 7. And I do. I love me some maraschino cherries!! Then there is the ice cream itself. It's FINE. Is fine worth 30+ minutes and $7? NO. It needed to be exceptional to justify the rest of the experience. it was not that flavorful and that's not surprising considering it consisted of a small glass of cream and one oreo. They also have bubble tea, but I wouldn't get that either. I go to Tea Break in West Hartford, where they use real tea and then add real fruit and juice for flavor. This place uses powder mixed with water so that your "tea" is orange (or various colors depending on the flavor you pick), which is your first clue that it's not real tea. No thanks. Perhaps my biggest issue was the cross contamination. I don't have severe food allergies, and I don't consider myself to be a mega germaphobe...but I had too much time to wait and observe and started to get really nauseated by what I can only imagine were a series of health code violations. First of all, they don't actually clean the surface they make the ice cream on in between customers. Sure, they scrape it with their putty knives, and then wash their putty knives, but the surface itself still has residue from the person before you. Then when they add the toppings...UGH. The guy was sticking gummy bears into whipped cream, then transferring whipped cream back into the gummy bear container with the next dip. Grab the walnuts, stick into whipped cream, get whipped cream in the walnut container. Touch the gummy bears immediately after the nuts, hope the next kid who orders gummy bears doesn't have a nut allergy! One word for you guys...TONGS. Please buy some. And try to keep the dairy residue out of the non-refrigerated containers that may not be changed for days. You also can't use a credit card unless you spend $10, which is yet another strike in what turned out to be a pretty long list of negatives. So yeah, it's cool to watch, like the first time. Your kids will love it, if they don't have a major meltdown while waiting for their ice cream. But there is no way this will become a regular place for me. Lack of parking, length of wait, price of product, quality of product, cross contamination, and on top of it all, I need to have cash. Definitely not my kind of place. read more

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Only giving 2 stars for the employee working who was very friendly and nice. I'm not sure if you have to specifically ask for FRESHLY rolled ice cream but we were handed two questionable ice creams from the fridge that were promptly thrown away since they tasted old and there was no indication when they were made. read more