I hear people rant and rave about Five Guys, and I'm generally put off by their prices, but I…read moreeventually just have in and gave this place a try. Five Guys has a fun ambience and they offer fun things like unlimited free peanuts and free sofa refills, which pay for themselves after you have I'm guessing you get your third refill, and a massive smile from your dentist.
Anyway, I ordered a bacon cheeseburger with a salted caramel milkshake. I had their milkshakes before during a conference at USC, and I found it a bit too sweet. Erroneously assuming that I just had a milkshake that had a slightly overzealous serving of caramel syrup, I gave it another try. I have to admit that I like a thick milkshake, but it seems that Five Guys just makes them far too sweet! I might just forego the milkshakes next time.
As for the burger, do they HAVE to serve it in a paper bag? I was eating it in there, I'd have been perfectly fine with them hurling the burger at me with just the wrapper. Considering how they ship those bags from Wisconsin, it makes me feel even worse about wasting the packaging. The burger was okay. I like that the bacon was nice and crispy, but the patties had a texture that suggested that they were processed (duh, fast food), but what bugged me the most was that I had 4 slices of American cheese, and none of those slices were melted. Like seriously, how could you not melt a cheese that was literally designed for grilled cheese and burgers because of how melty they are? By not melting the cheese, the American cheese gave off its characteristically slimy texture.
Service is friendly, and efficient, but please don't tell me that it's standard policy to leave cheese on a burger unmelted. I pay a lot more here than I would if I went to McDonalds. I think I have the right to expect better.