I generally had a good experience here with the cute little doggos! I came in on a weekday afternoon. I didn't know you had to reserve a time slot but they do accept walk-ins for 30 mins or 1 hr (or even more). There were about 6-7 doggos you could play with and 2 smaller pups in another area. Since there were a lot of other people playing with the dogs and they generally follow the owners instead of the customers, I felt like initially I didn't get much time with the shibas. However, when the owners were free to give us treats, the shibas started coming over to us.
To hug a shiba, you really just had to ask the owners to help you. After asking, the owner was nice enough to sit next to me and "transfer" the shiba (Mo Mo) to me slowly and taught me how to hold it.
Yes, the dogs aren't potty trained so occasionally some dogs would pee and the owners would have to clean it up. I was a little annoyed at how they just mopped it up without disinfecting the floor. There is a space for you to wash your hands nevertheless. It is also called a "cafe" but you really don't get drinks here except the price of a ticket comes with one boxed drink (lemon/orange tea etc).
Overall, it was a good experience and would recommend it to friends if they really likes dogs/shibas, but I don't really see the need of going again. The experience is very dependent on how many other customers are there, the availability of the owners, and how proactive you are at reaching out to the dogs. read more