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    Zylls

    5.0 (1 review)
    Closed Closed

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    5 days ago

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    Budget Car Rental - Worn tread

    Budget Car Rental

    1.7(12 reviews)
    1.3 mi

    Habtom (the manager of this location) is fantastic and very friendly! We were supposed to returned…read morethe car to another budget rental location about 11 miles away. After finding out this location was much closer to us, we called and were told that we could return the car here. Habtom also helped us waive the $45 relocation fee. He saved us a lot time and money. Very efficient and friendly service! The temporary kiosk is kind of hard to find as their office is currently under renovation. We recommend to call their number listed on google before going in.

    Don't rent from this location or actually any Avis/Budget location. I also had a recent issue with…read morethe Avis at Tampa Airport. They provide reservations that they can't honor when you show up. They try to switch you to other cars, either a lower priced car without lowering your price you reserved, or a more expensive car, and they'll charge you the increase. Worse yet, they may not even have a car available at all and you're stuck with nothing. They don't care either, it's pretty obvious how they treat you. The local office referred me to talk to the company's customer service and they were horrible as well. There are better rental car companies, I've had a much better experience at Enterprise rental car. Avis/Budget company is not customer service oriented. Don't be fooled by their lower price when you shop on Expedia or elsewhere. Bait and switch at it's worse. Who owns this company now? It can't be the same. They are trash.

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    Budget Car Rental - Worn tread

    Worn tread

    Budget Car Rental - Worn tread but fair rear tire

    Worn tread but fair rear tire

    Budget Car Rental - Decent rear tire

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    Decent rear tire

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(79 reviews)
    4.3 mi

    Had a great experience with Ryan F. And Nathan. They even looked up tolls along our route and…read moreprovided multiple vehicle options based on trunk space. Will repeat

    Worst car rental experience!…read more Due to an accident, I needed a rental and this location was the closest to the body shop to which I need to drop my car off at. I was told multiple times by the employee of this location that the day of my pick up, I would be getting a luxury SUV. The day before my pick up, I verified once again and was told the luxury SUV would be a Q7. The day of the pick up I arrived at 4PM, and was told no luxury SUV is available. They stated I was supposed to show up at 12PM but we had not agreed on a time the day before? After trying to find other locations in the area with luxury SUV. The agent came out and said they have located a luxury vehicle for me. Due to being short on time and needing to drop off my vehicle to the body shop, I agreed to take the vehicle. The vehicle was extremely dirty inside/out and smelled heavily of smoke. Again, due to time crunch, I drove off. Unable to stand the state of the car, I resorted to getting it cleaned from my own pocket and even purchased air freshener so the smell could go away. Two days in, the tire light and the vehicle's oil change light came on. I called the rental location and was told it's perfectly fine and I can drive the vehicle as normal. I'd attempted to get replacement as I was completely fed up with the issues this rental was causing me and was told they don't have any vehicle available. I called multiple other locations and kept hitting the same wall but when I went online to research the location for rental they had multiple options available for rental. In my opinion, if you are renting due to an accident, they give you the ones that are not getting rented. Regardless, the state of the rental was just unacceptable. Do better. By far this has been the worst experience of my life with a rental company.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Zylls - carrental - Updated May 2026

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