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    Zumiez

    5.0 (1 review)
    Open • 11:00 am - 7:00 pm

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    3 years ago

    Helpful 3
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    Men's Wearhouse

    Men's Wearhouse

    3.4(20 reviews)
    0.2 mi
    •$$$
    Walk-ins welcome
    Available by appointment

    Walked into the location because my son had purchased a suit about two weeks ago and was there…read moretoday to pick it up. I sat down while my son spoke with an employee and waited for his suit. While we were waiting, the key holder--not a manager, from what we were told--wearing a black polo shirt and brown pants, was walking around the store being loud and talking about how he could control the music because he had that "power." He was using his phone and appeared more interested in playing with the music than helping customers. He then saw the employee helping my son and said, "You look like John from Staying Alive," and continued making comments about the employee and the professional suit he was wearing. He then loudly said, "It's time to get jiggy with it," and appeared to press something on his phone. When it didn't work right away, someone joked that maybe he didn't work there anymore. His response was essentially, "Wanna bet? I bet I got the power to turn the music." This went on for a while. Meanwhile, we discovered that my son's suit had apparently been sitting there for two weeks without the alterations/work that was supposed to be done. So we asked, "Now what?" At that point, the same key holder in the black polo came over and took over from the other employee. He told us there was nothing he could do, but there still wasn't any real effort to resolve the situation. The entire time, he seemed to be milling around the store, making comments, playing with the music, and generally creating a very unprofessional atmosphere. And then, before we left, the key holder got into a yelling match with another customer and called the police on that customer. From what we witnessed, the customer was upset about their own issues with the store, but I personally did not see anything that seemed to warrant calling the police. So, to summarize: a store full of customer-service issues, a key holder more concerned about controlling the music and "getting jiggy with it" than helping customers, a suit that had apparently been sitting there for two weeks without the work being completed, and then the police being called when another frustrated customer became upset. Wild. And no, this wasn't a TV show, Punk'd, or some kind of hidden-camera prank. This was MW on a busy Saturday. What an experience.

    Great alterations to order fast! They offer fashion/style guidance when requested. Always service…read morewith a smile. Professional finishes on all alterations!

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    Men's Wearhouse
    Men's Wearhouse
    Men's Wearhouse

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    Rack Room Shoes

    Rack Room Shoes

    3.0(2 reviews)
    0.1 mi
    •$$

    The other location in this county with a Rack Room I have been too, and much like the one that is…read morecloser to my residence, I get frustrated with it, lightly, at times... The shoe sales company, itself, I like. I really get enticed by their BOGO 50% Off offers any time I come in there (it gives me a great excuse to pick up two pairs instead of just one.) But the sales associates are less than friendly, regardless of the day or time I shop there, and there's nothing to mention when it comes to service. It's as if they are simply caretaking the place, and the way some shoes are just strewn on display, it doesn't look like their doing due diligence in that area. Shoe selection is wide and varied, but the actual sizes offered are always - and I mean always - hit or miss. Another source of frustration. I do like that the store is larger and has more of a selection, so that is plus to entice me to drop in when I'm in the area. Otherwise, it's a company that offers a service I do like, so I will come back even with the warts involved.

    Fairly good shoe selection. Not familiar with this store but it's a national chain. Some good deals…read moreonline and they'll deliver to stores if ya ask nicely. Typical mall setup at Melbourne Square. Kids shoes. Sandals. Boots depending on the season. Work shoes for men and women. Think Applebee's after work business casual in your leather Sketchers. The staff was friendly and consistently checked in with us. Need different sizes, colors, styles etc. Not something you get often now, especially inside a mall. They also carry the usual shoe accessories. Laces. Cleaner. Water protectant. Plus backpacks and smaller bags for gym or after school activities. Not a lot of cleats or sport shoes surprisingly. Probably head to a Foot Locker or Dicks for those items.

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    Rack Room Shoes
    Rack Room Shoes
    Rack Room Shoes

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    Zumiez - shoes - Updated October 2026

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