Fast and professional service that you don't find a the national chain stores…read more When I dropped my ring off to be resized they said it would be about a week. Two days later I received a call saying it was ready and it fits great. Looks great too!

Update: I spoke to Mitch and explained to him that it is illegal to add on services and charge the…read morecustomer without the customers knowledge and permission. (Wis Stat 100.18 bans false or deceptive sales claims. Wis Stat 100.20 empowers the state to enforce fair-dealing in commerce) Note that if a business charges more than the estimate without prior notification and approval - or overcharges beyond posted price- YOU have the right to a refund of the overcharge and in service contexts- potentially double damages in small claims court. He is now well informed so I expect this practice to stop immediately. If they break your jewelry while attempting to make a repair YOU have the right to tell them to stop and give you all the pieces so you can take it elsewhere if that is your desire. At minimum, they must call you and tell you what needs to be done, how much it will cost and get your approval before doing anything else. Mitch, maybe you should give me a call tomorrow, or now if you'd like, and you can discuss this with me professionally. I needed my wedding set sized down. It was uncomfortably too big. I was quoted $135 and a 3week wait at one place. Paul's jewelers quoted me $100 and a week turnaround at most. I go to pick-up my ring and I'm blinded by the shine! But not blinded enough because I definitely saw the $190 price on the card reader. I pushed back and the lady proceeds to say $100 for the sizing, yes. The rest is for the cleaning. I know that standard cleaning comes with jewelry repair because jewelry gets very dirty during repairs. So why am I being charged nearly double? She says it's the Rhodium coating, to make it shiny! I didn't ask for anything more than a sizing and the cleaning that comes with it. She did me a favor and gave me a discount Seriously?! So I'm not familiar with this special cleaning they did and look it up. Google ai says " Rhodium Plating: Commonly used on white gold and silver, this process involves plating the jewelry with a thin layer of rhodium--a rare, white precious metal. This gives the jewelry a bright, silvery-white look and provides a protective coating that prevents tarnish and scratches." Did I mention my ring is YELLOW GOLD? So why would someone just naturally assume to plate my yellow gold ring?! Will never step foot back there again. I'll bet Paul's spinning in his grave that this is how his business is being run! They are crooks and I'm certain that too many people fall for their BS!!

The costumer service at Kessler's is first class. They were very kind with my wife helping her…read moreextending a necklace. Thank you

Right from the start, I was not thrilled or pleased with who was helping me find a wedding band…read more Her first comment after asking if i was _____ for my appointment was "Aren't you bubbly" in a very rude condescending tone with an eye roll. I was excited to be finding/purchasing my wedding band. She never once asked what my budget was or anything about my wedding. I showed her what I was looking for, and the only option I got was that it needed to be customized. Never went over pricing or what steps go into the customization process . She showed me maybe 7 in store bands but nothing was anything like I envisioned. I wasn't asked if I had any other styles in mind besides the first picture I showed. I will not be coming back here, since I was dismissed almost from the start.

We have been working with David for years and love his work. He spends a lot of time with his…read morecustomers and spends even more time on the work itself. He is very honest about the market and pricing, which is very refreshing. When I picked my sapphire center stone, he offered a great selection for me to find the perfect stone! Thanks David for all of your hard work and attentiveness

David graciously offered to design and create my fiancé, who was recently diagnosed with brain…read morecancer, and I's wedding bands. We just received his and it is beautiful! David has been so easy to talk to, kind, and efficient. We're so, so grateful for him!

I was gifted my Grandfather's watch, but needed a new battery and for it to be resized. Mikhail was…read moreable to complete this in minutes and I was on my way! He even set the date and time for me. Thanks for incredible service on a piece that is very dear to me.

Wonderful service. Very pleasant and so glad I found them. Recommend highly. Fixed a broken…read morewatch. Thank you so much and will return with all my repairs.

I trust this jeweler. Amy graduated a few years behind me from the same design program at MIAD…read more(just down the street). She comes from a line of jewelers. Her husband Noah works there and I believe her dad does too. I first had Amy change my engagement ring into a pink sapphire (life changes) and she was really great about kindly suggesting what would work well but happy to take my decision (I went with her recommendation and loved it). Just now I dropped off my beloved late grandmother's engagement ring that I inherited because it lost a tiny stone. They were super sweet about advising what would match, and they said I don't need all the prongs redone now but they will be happy to check it any time (twice a year) and let me know when. I found their prices to be impressively reasonable. My mom was a little worried thinking such a nice independent place would be pricy, but it's totally reasonable. I don't see myself ever using another jeweler.

I cannot speak highly enough of Amy and Noah at A Trio Jewelry Design Studio. My husband and I were…read morestruggling to find wedding bands that fit our style. We saw reviews of A Trio, and couldn't be happier with designing and purchasing our wedding bands from here. Amy and Noah are so personable and knowledgeable and we're so patient and helpful as we made decisions. I'd also like to credit that Noah spent an equal amount of time with my husband deciding what ring he'd like. Oftentimes the bride gets a lot of the attention, so this was very special and memorable for my husband. We were so impressed by them, we also worked with them to create a custom ring for my mom and purchased a necklace for my husband's mom. As long as we're living in the Milwaukee area, A Trio is where we'll be purchasing jewelry!

Huge shoutout to Jill for the amazing koozies she created for my boyfriend's 50th birthday party!…read more They were so fun, beautifully designed, and the quality was truly exceptional. Every single guest loved them--they were a total hit and the perfect keepsake from a special celebration. If you're looking for something unique, well-made, and guaranteed to impress, this is the person to go to. Highly recommend!

I love Bonnie's customs! I go to them everytime I need a print made. I've had coffee cups made as…read morewell as to-go drink cups. They were personalized with pictures of my son and I've had my cup for over a year, and it is still as beautiful as the day I brought it home! 11/10 would recommend going to Bonnie's for all customized merch, you will not be disappointed!

It took three years and two different trips, but I finally got my bracelet fixed. Thank you.read more

My right ear's earring needed to be cut off due to a stuck back. Abel greeted me immediately and…read morecalled Corey over to help. Corey summarized my options and I was in and out within 30 minutes. The prices are far and reasonable. Service was quick. I saw they had a tasteful selection of assorted jewelry as well.

My mom and I had a great experience at Ela Mari! The owner was so welcoming and friendly. Prices…read moreare very reasonable and there's a great selection of items for any age.