disappointed in the service I received in-store today. A friend and I came across this great little…read moreshop while visiting town for a conference and purchased a necklace for $65, and a few other items. Before we left we realized the chain was too short and asked if they had alternate chains or a matching extender. They did not (totally fine) so we asked to return the item. The sales associate said they would only return for store credit even though we hadn't even left the store after the initial purchase before realizing the chain wouldn't work. We indicated we were from out of town and couldn't use a store credit but she wouldn't provide a refund and when I mentioned that was an odd policy considering we had the receipt and had just purchased she gave me a snotty look. So.... Great store, very disappointed with the return policy and service and will not encourage other conference goers to shop there.

I have a friend that purchased a beautiful purse, came home and all her stuff didn't fit…read moreunfortunately. She went to return it and they were rude and said she couldn't. (They never told her you couldn't return it) they didn't apologize and basically said you can have store credit don't know what to tell you. It's really sad that small business's aren't taking care of locals

Cute little store with various Knick knacks and small gifts. I've purchased a couple items while…read morewaiting for our table upstairs. The last time we went I was surprised at how much clothes they carried. I wish it offered more local items, like a makers mart for Wenatchee.

This was a fun place to look around while waiting for a table upstairs. This place is terribly…read morenoisy due to the restaurant above it but the woman working there was really pleasant and helpful. For a boutique I thought the prices were incredibly reasonable and I wish I had found more to love! They had a lot of fun sweaters in a variety of colors but some of the one size fits all was a dealbreaker for me. They have children's stuff and women's clothes but nothing really for men. There is a sale section in the back and definitely worth a look around!

Amazing place. BUUUTTTT. the mid-30yr old was a complete asshole. Also, the elderly gentleman…read more(Phillip?), gray and dark hair didn't even want to talk to customers (we're annoying, apparently), another amazing gentleman ended up helping me. The elderly gentleman that is amazing, has a smallish silver beard. Find him, talk to not many other employees. He's knowledgeable and wants the best service for the customers. Without HIM, I would have NOT spent $400, I would have walked out.

Fantastic location. It's quite a bit of 'organized chaos' inside the store, but all of the…read moreassociates are kind and attentive to help you find whatever is needed. There are rare toys and hunting equipment not found in other locations. I would say this is a must visit location if you are looking for toys in Wenatchee, WA, highly recommended.

Staff in firearms is, at best, mediocre!! Not very knowledgeable! I only buy if I can't find it…read moreelsewhere. Very little ammo selection in store. You have to order ammo many times

I was in your East Wenatchee Store, when I was standing at the gun counter. I was waiting my turn,…read morewhen a redheaded employee with a beard took a gun from the case went to the computer to check inventory. While he was at the computer he pointed the firearm to his right. He pointed the firearm at me and the customers that who he was helping. I commented that he had just flagged me with a firearm. He shrugged his shoulders and kept on walking. He didn't apologize or say anything. It was the most disrespected i have ever felt in the store. Anyone that is handling firearms, with a trigger lock or not, should know the universal firearm rules. 1. Treat all firearms as loaded and always point in a safe direction. 2. Never point a firearm at anything you don't want to destroy or pay for. 3. Keep your finger indexed until you have sights on target and you have made the decision to fire. 4. Know your backstop and what lies beyond it. Your employee violated universal rules 1,2, 4. I don't know the condition of the firearm. I know that I was looking at the muzzle and that he was pointing toward the other customers and toward the corner of the store. This event occurred at approximately 1315 hours. You can review the camera footage and see what I am talking about. I also spoke to the fishing manager about the incident. I was very upset at the lack of respect. A simple sorry would have sufficed. I have Hunter Education Students that are better at muzzle control then this associate. I recommend he be fired for violating the firearm rules. If he has done it once, I am sure he has done it multiple times. I am not going to let this rest. This is not the way people need to be treated.

My hats off to Beth for this beautiful store!!! High end clothing at all price points so EVERONE…read morecan afford to purchase high quality items. Also unique items that you wont see worn by everyone on the street. A must see in downtown Wenatchee!

I love this place ! I do most of my shopping here and definitely support this clothing store, for…read moreone reason I can't post THANK GOD FOR TRUE AMERICANS!!!!! I think they have the BEST SERVICE THEY ARE VERY ATTENTIVE TO YOUR NEEDS. I even order on line and have delivered to my place, this time however I had a very expensive order stolen from Sunny Springs resort. I made my report with post office and Buckle is taking care of it. Thank you so much for helping me and I hope we catch the shit head that found it OK to steel my clothes , I sure hope the OWNER of this place didn't stoop that LOW. THANK YOU BUCKLE FOR HARD AMERICAN WORKERS GOOD CUSTOMER SERVICE AND BEING SO ATTENTIVE TO THE CUSTOMER, IT'S A GREAT BUISNESS I SUPPORT IT ALL THE WAY.

From the owner: Buckle offers a wide selection of Men's and Women's Jeans, including Buckle exclusive brands…read more Buckle emphasizes personal service, free hemming, layaways, Get Fitted appointments, special orders, gift cards, and a loyalty program.

I recently had these guys install a locker on my truck. The entire process of scheduling &…read moreinstallation was great. The staff is knowledgeable, honest and you get the feeing they stand behind their products. I highly recommend them for your differential re-gearing, suspension upgrades and modifications to your off road vehicle.

2011 Toyo Tacoma needed new leaf springs and Rockridge provided the best service at the best price…read more Jose and team were great to work with. Highly recommend.

Great Store. Friendly staff. Lots of interesting items and a really fun and friendly atmosphere…read more There is something for everyone at every price point.

Gorgeous store! Lots of selection from decor, antiques to more high end items. Super friendly owner…read moreas well. We will definitely stop by again next time we are in town.

Kayla (Assistant Manager) Kind of flakey and anxious, I came in to ask regarding my warranty, the…read moreonly thing she was quick to do was twitch and agressively accuse me of blaming the employee who helped me, all I said was I didn't know about the requirements, not slinging blame just that I forgot. She went into a tirade; "it's not cracked, it's fine, it's fine," her face wracked with the best forced smile she could muster. I went in not even knowing I even had a warranty, which I mentioned at the start, also explaining hey I need it done so I understand that I may end up having to pay for it :( The last 10 minutes was her berating me about how important claim tickets are that 'No exception will be allowed!' then proceeded to explain how they would make an exception. Why do businesses hire people like this? It's no wonder this store hasn't renovated in decades if they have to pay these overinflated egomaniacs who are coarse and seem to explode without warning. This was the kind of unique experience that drives customers away.

Do not buy your jewelry here, or get sucked into their fraudulent warranty. Terrible quality,…read morediamonds fell out less than a week after purchase. Their warranty system is joke, still had to pay for the replacement diamonds when it was supposed to have a lifetime warranty. Go anywhere but here!!!!