Each time my ring was cleaned I lost a diamond, at my expense. I was told it was from the cleaning…read more Am I never to clean my wedding ring? No wonder they would not let me purchase insurance. Paid over $5000.00 it total. Not a cheap ring.

I took a diamond bracelet in for repair. I was given a pickup date several days later. That date…read morewas on a Friday and I called on the following Monday to check on the status. I was told it would be finished that PM or the next day and to please call me. After receiving no call, I called that afternoon. Again I was told it would be ready the next day. I called again that Pm, after not hearing anything, and was told the Lazar machine was out of order and the bracelet would be ready the next day. I was about to say I would be in when the "gentlemen" I spoke to hung up on me. My wife received a call on Thursday that the bracelet was done. She went in and said that she was there for the bracelet and a staff member called out, rudely, from the back " I've got it here ". She came out and dropped the bracelet on the counter and said "There is no guarantee don't bring it back here " Not only will I not bring it back, but nor will I do any more business with Parry Jewelers. Some attention needs to be given to "customer service "

I have had jewelry repaired, resized and altered at Touchstone. I was very pleased with the expert…read morework and aesthetically pleasing results. They have beautiful selections of pre-owned jewelry and original designs and good prices. I enjoy browsing and buying!

Great selection of diamond jewelry, and the staff are super friendly and helpful. I needed two gold…read morechains repaired on a tight schedule and Diedre and Alfredo were able to get both of them done for me in less than a day. Great quality repair work. I highly recommend Touchstone which feels like a true neighborhood jewelry store.

Very professional and fast. Had 3 rings combined into one for my husband. Had done for Christmas.read more

Did an excellent job on resizing a ring for my wife! I look forward to have them work on other…read morerings in future.

Charles and Bayside jewelry is amazing. I use them for engagement ring and wedding rings and he did…read moresuch a great job to get a custom ring way better than anything. I could've come up with on my own. His pricing is great and his work is even better, he even mailed us our wedding rings and had to pay him back next time we were in Bellingham. What a great way to do business.

I had a fair amount of coins, silver dollars, jewelry I had inherited from both my parents. It was…read morefinally time to organize and depose of these items. I really wasn't looking forward to the task. At first, I took some collections of medallions my mother had collected over decades. I was given a direct, informative description of every item. It was delivered in a polite, but concise manner, pleasingly direct. They told me what it was worth and what they would pay. I accepted their offer, which I thought was very fair. I was impressed. Over the next 4 months, I took more and more items to them.... more, jewelry, silver dollars, etc. In the end, I think we did somewhere around $10k worth of business together. I was very impressed, pleased with them. Quality organization!.

I came in from out of town because a stone fell out of my ring and they fixed it quickly the same…read moreday and gave it a good cleaning free of charge. Very rare that a jeweler doesn't charge for a service, very grateful to have a great jeweler who was able to help me out!

Brought in a citizen watch to get a new Crystal they had the Crystal in the next day did a great jobread more

I originally took my Louis Vuitton Horizon watch to a local clock/watch shop to have the white…read morestrap replaced with a new black one, since the white had accumulated dirt over time. Unfortunately, they completely botched the job by cutting both the strap and the wire that connects it. I truly thought the watch was ruined and had pretty much given up hope. I could have taken it back to Louis Vuitton to have it repaired but I was sure it would have cost me hundreds of dollars to do so. Thankfully, I decided to bring it to Seattle Fine Jewelry for a second opinion. The owner, Ramir, his son Jordan, and their staff member Kaitlyn were absolutely wonderful. From the moment I walked in, they were warm, friendly, knowledgeable, and completely transparent about the repair process. Not only were they able to fix my watch, but the turnaround time was surprisingly quick. I also had my favorite diamond ring cleaned ("The Manicure" treatment) and wow, the results were remarkable. It came back incredibly sparkly and shiny, like it had been brought back to life. What really stood out to me was the atmosphere. Everyone was professional yet fun and welcoming, which made the entire experience enjoyable instead of stressful. Their prices are reasonable, parking is easy right up front, and the quality of service is top-notch. It's rare to find a business that combines skill, honesty, and genuine customer care like this. I HIGHLY RECOMMEND Seattle Fine Jewelry and will definitely be returning for future repairs and cleanings.

Very friendly, knowledgeable and helpful owners. They made some repairs on jewelry for me, did a…read morecouple appraisals, and helped my son design an engagement ring for his girlfriend - great experience all around !

Edited to respond to the owners condescension: Based off…read morethis reply I think the style of customer service speaks for itself. Saying I was happy with the option to use a clasp as opposed to a weld shows the lack of awareness. I was not thrilled but had promised my 8 year old and drove 30 min for the appointment so felt stuck. Very quickly after I initially contacted you with concerns, my daughter's bracelet fell off and was unfortunately lost. You offered to re-weld mine but about a week later prior to being able to even consider making arrangements to come back for a re-weld mine also fell off and I've been unable to locate it. The reason for this review now is because Yelp suggested your establishment, and yes I would still be bothered when I spent $100 on now missing jewelry shortly after purchase. I've since had a new one placed on myself without ANY issues. It's welded very strongly. And I got my daughter a bracelet with a clasp that is age appropriate and it's remained on through school, sports and normal 8 year old activities without issue. Sorry to upset you with factual details of your products and services. Your clasp was obviously subpar as was your welding skills. Why would I come back to have you weld it again when your welding abilities didn't last even a month? I suggest kindly touching grass. Original review: Got a "permanent" bracelet that fell off within the month. Should have just ordered a bracelet elsewhere. They clearly don't know how to weld correctly. Their customer service needs work as well.

I have a nice experience here working with the shop owner on creating a custom ring. I had wedding…read morerings and leftover rings from my grandparents and parents that really were not useful to me. I wanted the gold for something that would carry their memory and also be something that I would enjoy. I took all those rings and she used my gold to cast a new ring for me. The result is a very nice looking gold ring that is made up of my families gold and has my grandmothers wedding diamond in it. And I wear it regularly and really enjoy it and enjoy the memory of where it came from.

Couldn't find anyone in the area to replace my watch battery without sending it away and taking…read moreweeks. They replaced my battery in minutes and only charged a small service fee . Good deals and great service . Highly Recommended !!