I am very impressed with the quality of work provided here. Excellent service and communication…read more You can tell that the owner takes great pride in his repairs and paint jobs. The location is tucked away off of South Johnson street at the railroad tracks so it's a little hard to see, but I felt more secure knowing the cars weren't sitting out right next to a road. Our family knows several people who have also had work done with Bill and keep coming back. All in all we are very pleased with the price and work.

From the owner: With 30 years auto body experience, we specialize in collision, dent and rust repair and…read moreprofessional paint jobs. Big or small wrecks welcome. We do Insurance work and out of pocket jobs. Collision work is guaranteed. We accept most credit cards.

Multiple cars serviced here over the last 10 years. Excellent work, perfect paint match, easily…read moreworked with my insurance!! Would highly recommend to all friends and family!

My husband's car was hit while dining one evening and Prime Collision is a direct repair facility…read morefor the other driver's insurance carrier. A timely appointment was made for the estimate, information on the rental car process was provided and a repair appointment scheduled. Drop-off of the vehicle was easy, we were provided a timeline which proved to be pretty accurate and my husband was kept informed during the repair process. I picked the vehicle up for him after work and we were pleased with the repairs. The biggest downfall for both of us was the female staff at the front desk. They are neither helpful nor friendly. No personality at all -- sign here, here's your keys. Where's my car -- in the lot, didn't you see it! No opportunity to see the repair before "signing here." These females provide the first impression of the facility and it is not a good one. Not sure if we have a choice that we would use them in the future based on the experience from the front office.

Polite staff, and good service! My car was repaired with…read morecare and courtesy. The customer lounge was very comfortable.

ZERO STARS. This man was an absolute nightmare. It took him TWO MONTHS to complete 16 hours worth…read moreof labor on my car. He had one excuse after another, he was sent wrong parts, etc. He found additional damage to my car and was told by insurance company to fax them a supplement so he could be paid. After twice delaying when he said he would have my car done, he told me it would be done Monday. As of Friday afternoon, he still had not faxed the supplements so he could be paid and refused to release my car to me, even though I had signed a direction of payment so he could receive the check directly. Also, while holding my car hostage, he informed me in front of a police officer, who I called while attempting to retrieve my car, that he would charge me 50 dollars a day to leave my car sit there, even though he was the a$$ who would not release it. I would not advise my worst enemy to take their car here.

I took my Volvo to Kilkeary's Auto Body a couple years ago after it was badly damaged. I was honest…read morewith them about what I could afford and thankfully they were completely upfront with me and told me to go to a place they recommended that could do the work for less. I very much appreciated their honesty.

Worst experience at a body shop I have ever had.. took my Mercedes Benz cla 45 cause they were…read morecertified by Mercedes Benz. What I come to find out there craftsmanship was poor, just as well as there customer service. This body shop only cares about clearing insurance checks and does not care. Car is still not fixed right and Tim kilkeary refuses to fix it right. Pretty much admitting he and his team do not have the skill to fix it right. You want headaches chose kilkearys auto body. This is the second time they worked on it and screwed it up..

Our business has used Donella's for years. Never anything less than satisfactory work. They may…read morehave your automobile for a little longer than you wish but it's a small, family-oriented shop that focuses on quality while maintaining the quantity the best they can. Too often general public doesn't understand a job they can't perform themselves so they skew it with ignorance. If you can drop your car for the time they need it and let them focus without stress calling every day, you will be impressed. Sweet and simple.

Unsatisfactory---Repairs done recently had my car 3 wks for $3k in body work-never did line finish…read morethe job to my satisfaction-after number of calls & dropping car there I gave up! I would not recommend this repair shop. After the fact sharing my experience with others am finding out similar experiences. I would never use Donell's again nor would I recommend this repair shop.

The man that checked me in was Jeremy , at the service desk..., he went above and beyond to…read moreexplain everything to me along with a technician named Chris. Outstanding people,,, I have never had a more pleasant experience at a freight liner dealer and I have been driving TRUCK for 42 years, I plan on contacting the corporate office to let them know they need to hire more people like them You have problems with your freightliner. Don't hesitate to bring it here once again outstanding people took that time to explain everything to me before they proceeded what has to be done.

Surprised how this company stays in business. Horrible service, unqualified technicians, & very…read moreover priced. Be prepared for your vehicle to be sitting in their shop for weeks without any attention. And then get the extremely overpriced bill when nothing was corrected. Plenty of other qualifed companies that will service your vehicle and will fix it correctly.

In terms of customer service, repair quality and (of course) price, Fazekas gets five stars from…read moreme! I had a couple dents in my driver door and a few scratches on both pieces of my front left fender. My car (2016 Honda Civic) looks now the way it did when I drove it off the lot back in January! Very happy and impressed with the job they did. I do, however, knock them one star because they do not accept debit/credit card which made it inconvenient for me to pay once the repairs were done. Just make sure you either have cash or your check book with you. Apart from that, amazing place. God forbid I need to have more repairs done to my car but if I do, I'm taking it to Fazekas!