My Mom is visiting me from Germany and her Hearing Aids needed cleaning. After talking to Kelly on…read morethe phone we could come in as walk-ins (had checked with another place and they were booked until next week). After only a few minutes all was clean and returned and no fee was charged!! That was great customer service. Friendly, convenient and I will come back when the time comes. Thank you very much. Karin W

Dr Harper sold this business. I made an appointment with the new owners for Dec 29, and informed…read morethem my insurance needed prior authorization. They called me to confirm appt and informed me they had contacted the insurance and got prior authorization ($3500 spending limit). When I arrived for the appointment, they informed me that I couldn't use my insurance because they didn't get prior authorization. The deductibles had all been met for 2021, but start over tomorrow, so this was a complete waste of time, energy, and I'm out, without new hearing aids. I drove 27 miles to this appointment. I was assured prior authorizations had been met. This company lied to me. I will tell everyone I know to avoid this establishment. I would give them a ZERO rating.

Best hearing test I ever had my hearing aids are so much better than the other ones I had I would…read morerecommend this man to anybody

Best experience I've ever had being new to hearing aids. The doctors absolutely amazing. Anytime I…read moreneed anything I can go see him or give him a call. If you're looking for hearing aids, I would definitely call here, right? They are the best

I am very pleased with my hearing aids and the great service provided by Drs. Allen and Amy Rohe…read more They are very professional and friendly, and spent as much time as I needed to help me to understand the process. I highly recommend this practice to anyone dealing with hearing problems, especially tinnitus.

Over the last 6 years, Dr. Rohe and Amy have helped me many times. From helping me learn to cope…read morewith Tinnitus, fixing my hearing aids, and completing audiograms so I can monitor the health of my hearing. Dr. Rohe and Amy are kind, caring professionals; they have certainly earned my highest recommendation.

Dr Fucci is great. His front desk staff is incredibly rude. They act annoyed at everyone. With the…read morenumber of elderly that don't fully understand what's happening/can't hear, they should be extra compassionate.

I am sure the Doctor himself is great, his office staff needs to be replaced. I explained how my…read moreson has a bead stuck in his ear and the ED Doctor last night recommended him... staff interrupts me says "so he'll be a new patient", our next apt is at the end of June. I reminded her that I don't think a bead should be stuck in someone's ear until the end of June and she just said ... yeah sorry we "don't have no doctors available ". This woman who is the first impression of your practice, sounded as if she just woke up, was rude and lacked any professionalism. Good luck.

The Audiologist was very professional and good at explaining everything. I would give her 5 stars,…read morethe only reason I have not is because she referred me to another company, Hearing Care Solutions, from which to purchase the hearing aid and to return to her following that for fitting and future care. I had every intention of following through with it but was dissuaded after I read the reviews of this recommended vendor. They were among the worst reviews I have seen , One site had one five star and 11 one star reviews - nothing in between. A person would have to be crazy to deal with a firm after reading those. Unfortunately they were the only vendor in the program where Cigna would contribute $2000. However I would rather lose that benefit than let myself in for the type of experiences described in those reviews. A pity as Hearing Solutions of Arizona themselves had great reviews.

I live on the far north side of Phoenix and was having trouble getting a replacement receiver wire…read morefor a hearing aid. I was able to easily get one at Hearing Solutions (I was told to just walk in and that an appointment was not necessary for this) at a much cheaper price than the places I checked in Scottsdale. I received quick, friendly service. Thank you very much!

Be aware of Karen at Tri City Audiology. I recently paid $900 to have my hearing aids replaced…read morewith Insurance. The new ones don't fit properly. I was told to bring them back to have them refitted. Karen says they are the same as my originals and there is nothing else they can do. I guess my ears have grown??? Very poor customer service skills. This was my second and very last set of hearing aids at Tri-City all because of one rougue employee. Everyone else is great.

I have been going to Kay for.... Oh..... maybe twenty or…read moremore years now, and I am so sad she is retiring. She has always been the best at programming my hearing aids, and she has a nice and calm demeanor. I hope the new Aud.D. is as good! I would definitely recommend Tri-city.

Cassandra took great care of me when I went in for my first pair of hearing aids. She listened…read moreintently to my needs and took the time to explain my device. Her communication, both verbal and by text. Is outstanding. I was so happy with the service I received that I brought my wife in on my next visit and now she's going there as well. You won't be disappointed with the attention and quality of care you receive at Fynes.

We received the best care for a 90 yr old I could imagine! ! ! The professionalism and attention…read moreto detail was amazing. We are very happy with the results. We had miserable results before going to Fynes. Roger gave a detailed exam set the hearing aides and my 90 yr old father-in-law could FINALLY hear ! ! ! The follow-up attention and service were equally as great ! !

Love this office. They always have time for you, they listen and make sure you have a great…read moreexperience.

wonderful team. they are great at helping you get what you need. they help to make you life easy,…read morelivable and also help you to hear better. your family will thank you!

I was referred here by the Audiologist from the Mesa School District when my daughter was in need…read moreof new hearing aids but we were without health insurance at the time. Even with insurance, in the state of Pennsylvania it had been a struggle to get her what she needed and she went for about three years without aids. It was suggested that I reach out to ASU Speech and Hearing and hopefully they would be able to assist with a pair of loaners. During my first initial phone call, I'm sure I sounded like a babbling idiot because there was so much information to get out. The next day I received a call back,and after some clarification, was told that they would be able to help me and to come in to have impressions taken for my daughter's ear molds. They had an opening TWO DAYS LATER!! I was shocked by how quick we were able to get an appointment. They also gave me information on an organization that might be able to help, The Ear Foundation of Arizona, and through the Hear For Kids organization we may qualify for loaners. I just had to fill out the forms and they would send them in. I was surprised that I didn't hear back when I was expecting, so I assumed that we didn't qualify. A couple weeks later, we got a phone call that they were ready to schedule an appointment for the fitting because my daughter was getting her hearing aids. My daughter and I were both so excited. Since the clinic is at ASU, there are students providing the services so it takes a little longer than usual, but it's worth it. The staff is fairly friendly and patient, and you also get to help a student who is learning. I would recommend this place to anyone who may be in need of their services.

The first visit for my daughter went great but in the most subsequent visits I was quite…read moredisappointed. The last time we had to wait for over an hour at an 8:00 appointment. Today we were told we didnt have an appointment after they called us to re-schedule. Now they only have time to do a portion of what she needs. I understand that with students there needs to be extra time however I believe that learning skills regarding time management and lessening patient frustration is important as well..