Best hearing test I ever had my hearing aids are so much better than the other ones I had I would…read morerecommend this man to anybody

Best experience I've ever had being new to hearing aids. The doctors absolutely amazing. Anytime I…read moreneed anything I can go see him or give him a call. If you're looking for hearing aids, I would definitely call here, right? They are the best

Be aware of Karen at Tri City Audiology. I recently paid $900 to have my hearing aids replaced…read morewith Insurance. The new ones don't fit properly. I was told to bring them back to have them refitted. Karen says they are the same as my originals and there is nothing else they can do. I guess my ears have grown??? Very poor customer service skills. This was my second and very last set of hearing aids at Tri-City all because of one rougue employee. Everyone else is great.

I have been going to Kay for.... Oh..... maybe twenty or…read moremore years now, and I am so sad she is retiring. She has always been the best at programming my hearing aids, and she has a nice and calm demeanor. I hope the new Aud.D. is as good! I would definitely recommend Tri-city.

Dr Fucci is great. His front desk staff is incredibly rude. They act annoyed at everyone. With the…read morenumber of elderly that don't fully understand what's happening/can't hear, they should be extra compassionate.

I am sure the Doctor himself is great, his office staff needs to be replaced. I explained how my…read moreson has a bead stuck in his ear and the ED Doctor last night recommended him... staff interrupts me says "so he'll be a new patient", our next apt is at the end of June. I reminded her that I don't think a bead should be stuck in someone's ear until the end of June and she just said ... yeah sorry we "don't have no doctors available ". This woman who is the first impression of your practice, sounded as if she just woke up, was rude and lacked any professionalism. Good luck.

Dr. Yvonne Richardson at Valley E.N.T. gives excellent, quality care. A few days ago, I had severe…read moreear pain and called their office, 480-753-1459 (on Frye Rd in Chandler). There were no immediate openings and Corina, very nice front desk staff, said she could call if there was a cancelation. Within 30 minutes, they called me to come in! I am so grateful. Dr. Richardson determined the issue, treated the problem, and turned a bad situation into a positive one. She is a kind and compassionate doctor. My experience with Valley ENT has been entirely positive. Valley ENT has a well-run office with POLITE people who work there. We recommend Valley ENT.

Do not even try this place. You literally would have to be dying with your throat closed or ears…read morebleeding for them to schedule you in since your condition is not emergent. Horrible customer service scheduling for this place with no knowledges of insurances.

I cannot begin to express my gratitude for finding the right doctor after going to many wrong ones…read more I have been on a journey to find an answer to my hearing loss for about a year. Many doctors suggested hearing aids. After about a year of seeing the wrong doctors, I found Jacob Ossoff who referred me to Dr Cassis. I am beyond grateful to have clarity on the diagnosis and to know that there are treatment options. Wait was a little long, but that's okay. They treat lots of patients.10/10 recommend.

Pretty good practice. I'll definitely go back there for following up if I need to. The front…read moreoffice staff as well as Dr. Cassis were very helpful and pleasant to deal with.

My Mom is visiting me from Germany and her Hearing Aids needed cleaning. After talking to Kelly on…read morethe phone we could come in as walk-ins (had checked with another place and they were booked until next week). After only a few minutes all was clean and returned and no fee was charged!! That was great customer service. Friendly, convenient and I will come back when the time comes. Thank you very much. Karin W

Dr Harper sold this business. I made an appointment with the new owners for Dec 29, and informed…read morethem my insurance needed prior authorization. They called me to confirm appt and informed me they had contacted the insurance and got prior authorization ($3500 spending limit). When I arrived for the appointment, they informed me that I couldn't use my insurance because they didn't get prior authorization. The deductibles had all been met for 2021, but start over tomorrow, so this was a complete waste of time, energy, and I'm out, without new hearing aids. I drove 27 miles to this appointment. I was assured prior authorizations had been met. This company lied to me. I will tell everyone I know to avoid this establishment. I would give them a ZERO rating.

We're new to Arizona and all the doctors I found who worked on hearing aids charged $350 or more if…read moreyou didn't purchase your hearing aids from them. Not Cheryl Carlson!!! She believes everyone should be able to become customers without a fee involved first. I found her on the Internet, this afternoon she cleaned my hearing aids, hooked everything about them to her computer system so she can actually raise or lower volume and other things with her system without me having to even go in. She also cleaned the wax from my ears. I think she spent an hour or longer with me. When I thanked her and said goodbye, I stopped at the front desk to pay the bill. I was told there was no charge. She did all that FREE! There are still my extremely good people left in this world and Cheryl is one of them. Her business: Livingston Hearing Aids Cheryl Carlson 5095 S. Alma School Rd. #1 Chandler, Arizona 855248 (480) 407-6855

I am very pleased with my hearing aids and the great service provided by Drs. Allen and Amy Rohe…read more They are very professional and friendly, and spent as much time as I needed to help me to understand the process. I highly recommend this practice to anyone dealing with hearing problems, especially tinnitus.

Over the last 6 years, Dr. Rohe and Amy have helped me many times. From helping me learn to cope…read morewith Tinnitus, fixing my hearing aids, and completing audiograms so I can monitor the health of my hearing. Dr. Rohe and Amy are kind, caring professionals; they have certainly earned my highest recommendation.

Excellent personalized care from Dr Jose. Very thorough & kind. I was able to get tweaks to my…read morehearing aids every couple weeks until I got accustomed to them.

First of all, I set an appointment for a free hearing analysis. When I check in, I'm asked for my…read moreinsurance information. I clarify that I have an appointment for the advertised free hearing review and explain I'd rather not provide until the tests are performed. 15 min later a man steps out and asks again for my insurance information and asks me what Dr's office have I gone to without providing the insurance information. So I guess it's not "free" and clearly the emphasis is on sales vs an honest unbiased evaluation of my hearing. I walked out and I'm heading to Costco as many have recommended. Lesson learned. Choose a provider who values you, not just the quality of your insurance.

Great Appoint On time, listened well and informed me what was going on. I would recommend this…read moreclinic with no hesitation.

My husband went in for EXCRUCIATING unexplained ear pain, talking ear pain to the physical touch,…read moreputting a shirt on, etc. The MA was checking vitals and shoved the tool in his ear and didn't even apologize, just said "oops" when my husband jumped from the pain! The Dr wasn't any better! He said "I have no idea; let me remove wax" and we forewarned, AGAIN how sensitive his ear was to the touch, and he proceeded to grab his ear without any sensitivity and then during the process of removing wax with a vacuum dug in and when my husband said it hurts really bad while his leg was shaking from the pain, the Dr didn't stop and said "oh it's not that bad"