AVOID - HORRIBLE LOUD construction. There is so much f- construction going on in the building. If you work at home, it's terrible. You can't take work calls, you can't take a nap, you can't be in your apartment without constant noise. There is constant banging and drilling. And management is so oblivious to this. Whenever we complain, they tell us "sorry" and to work somewhere else. Umm, I don't pay $4K in rent just to go somewhere else. Instead, the management will throw a pizza party every two months. How about giving us a credit on our rent since we can't use our apartments during the day?! We are paying a lot of money to live here and we can't even be in our apartments during working hours. I suggest you avoid this place for the next 2-3 years until all of the units have been renovated. read more

I recently moved into Zoos a few months ago and cannot recommend this community any higher. The staff, community, the building, are all excellent - The staff go out of their way to accommodate and take care of residents. There is a real sense of community within the residents. The building has an excellent gym, rooftop areas, and lobby with free coffee and treats. The area is amazing and the building is super pet friendly. Highly recommend looking into ZOSO if you are looking for a great place to thrive in the heart of Arlington. read more

I have lived at Zoso Flats since 2020, and I can't imagine living anywhere else. This is a well-cared-for community with staff who make it their mission to exceed expectations. The apartments are gorgeous with updates, enormous bathrooms, lots of natural light, and great floor plans (not cookie cutter). The common areas- lobby, rooftop, and gym- are all recently renovated. The rooftop is a great place to get to know your neighbors, to grill out, and see an unobstructed view of the Washington Monument! Zoso is dog friendly with Bakeshop, Screwtop, and Green Pig right in your basement. It is three blocks to the Clarendon metro in an extremely walkable neighborhood. I can't recommend this community more highly! read more

My boyfriend and I made an online tour appointment with this apartment building. They told us the only available time was either noon or 5pm (they closed at 6pm). We both had to work in the day so we picked 5pm. And we even had to leave work early in order to make the appointment. At 4pm my boyfriend further confirmed with the lady who exchanged emails with us that they still honored the appointment. That lady said yes. So we went. We were shocked when we arrived seeing nobody in the leasing office. And no one was playing concierge. The door was locked. We could see packages pilling up in the lobby in front of the leasing office. We waited for a about 10 minutes, still nobody. So my boyfriend called the number they had on their glass front door. It's not a valid number. My boyfriend then called the number from the email we received after we booked our tour appointment. Finally someone picked up the call. They put us on hold, then told us they would resolve the problem. We waited until 6pm, a total of an hour, outside of the building. No one showed up, the person who told us that they would get it resolved never called back. And apparently the lady who honored the appointment in the email doesn't even work in the building. She said her colleague would meet with us, and we never saw her colleague. Is this a scam? We don't know. But it's surprising that folks who work in this building can be so irresponsible. The weather was nice and a little drizzling shouldn't prevent anyone from working in their office which is totally covered right? read more

I was a resident of Zoso for several years. It was incredible! A boutique community with spacious units, industrial design, thoughtful updates and a truly amazing staff. I like to call it the best kept secret in Arlington. Run (don't walk) to Zoso if you're looking to rent in Clarendon! read more

I lived at Zoso for 2 years and really enjoyed my time there. The building has many long term tenants and everyone is very friendly. The office staff is kind and helpful, the apartments are spacious and modern, and the surrounding area has everything you need within walking distance. read more

I have lived here for 2 years. Love my apartment, the industrial feel, the professional and kind people who run the building, and all dogs! It's a turnkey lifestyle which I love as I travel often, and I always look forward to coming home. read more

I am a current resident of Zoso Flats. In the last 2.5 months, I have experienced the following: *Interior flooding. I submitted an urgent maintenance request and personally warned management that the backyard had extensive flooding days prior, and my husband told management he suspected there was a blocked drain right outside our bedroom window. They did not take care of the problem. Turns out there was a clogged drain in the exact spot my husband told them to look and our apartment flooded. I was displaced for over two weeks while they replaced all my floors. *Mold. A large patch of mold was discovered in the back of my bedroom closet. When my air conditioner broke in July, they also found a large patch of mold under the cover. *Unlocked doors. Maintenance has been in and out of my apartment constantly since the flood. On more than one occasion, I came back to find that an employee negligently left my front door unlocked. He has since been fired. My back door was also left unlocked one day either by Zoso's maintenance team or the contractors it hired. *Water leaked from the unit above through my kitchen light fixture. *No shower for five days. The built-in bench had a crack in it and the wood underneath the stone was rotten. Management made me shower in a vacant unit across the hall until they fixed it. *Post-flooding water seepage from outdoors. The floors in my bedroom closet were ripped up and replaced again after more water seeped up from under the floors. They thought the shower was the problem even though I repeatedly told them that there was a strong correlation between the water damage and rain. *Within 18 hours of them laying the second set of new floors, I got more water seepage. Water came up between the seams of the beams of wood and parts of my floor became wet and slippery. The floors of my closet got ripped up yet again. To this day, I have an ongoing water seepage problem from outdoors and I still don't have finished floors in my closet. *The bathtub handle broke off after hours and I could not get the water to turn off. I tried to call the emergency line four times, but apparently there was a crossed signal with the fax line and I couldn't leave a message. This is not even a full report of all the problems I've experienced at this building. It's just a list of the biggest ones. To this day, I still have several holes in my drywall and an ongoing water seepage problem. The bedroom closet smells musty thanks to all the water that seeps into it, some of the walls have shown signs of water damage and others have peeling paint, and I've found several bugs in or near the closet. In addition to my apartment being a mess, the common areas aren't kept up as well as they once were. For example, they let dead bugs and cobwebs accumulate in the hallway leading to the side door on Fillmore Street for several months (I have pictures of the same spots, with the same dead bugs/cobwebs, taken in June, July, and August. They finally cleaned the area up in early September). Similarly, this spring the pet walk was full of feces for weeks before I complained. Bottom Line: the building is beautiful, with large apartments and a friendly staff. However, the building is not properly maintained and problems aren't always resolved as quickly as they should be. read more

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We've lived here for 3 years now. It's been great overall. The location is amazing, the quality of the interiors is too! The counters, appliances, bathroom stuff, high ceilings are wonderful. Actually, it's so nice here that it can make traveling a bit sad --- only the Four Seasons provides a better place to stay! J.W. Marriott is similar. Staff is really nice. Trash valet and package locker system are great. Light sleepers (like me) should try to find a unit facing the back. I moved from one of the units facing Fillmore since I couldn't sleep, and the staff made it super easy to move. Facing the street gives you a sunny room with a nice view though. Nothing's perfect. We're moving out since we bought a place. We'll probably miss it here. read more

This building is okay. I lived here from 2009 to 2013. The parking garage is horrible and hard to get in and out of. The gate to the resident's-only area was always broken. Not only that, but the employees of the restaurant would lean on our car and smoke during their breaks. It seemed money was going to flower arrangements in the lobby, new furniture for the roof every couple of months, and of course, fixing the broken parking gate. I was a fan of the free coffee in the lobby and liked the concierge delivery of packages. When we first moved there, dry cleaning was delivered from Gallery Cleaners in the building, but that was stopped when the dry cleaning started getting stolen (we lost 1 pair of pants and 1 shirt). We also had a bike stolen from the bike garage. Apparently there had been bike thefts going on in the garage and they just never thought it was relevant to tell the residents. The gym and business center was nice (when there was paper in the printer). We had to pay $30 a month for trash service as well as pet rent. We lived near the trash room, so it was a waste to have someone come some days and get the trash if you happened to leave it outside from 6-9. The insides of the units look great -- we had a balcony and floor to ceiling windows. But, there was no insulation. We could hear conversations and televisions from neighbors, even when the people were going to the bathroom upstairs. We frequently had fire alarms and we also had neighbors who smoked and had annoying dogs. Because of this, we couldn't leave the doors open. We were also on a busy street, above the trash area (so we heard the trash truck) and near the fire station. The building also had leaf blowers for the landscaping company (the few squares of grass and trees on Filmore street). Not only are the leafblowers bad for the environment, but they would start from 7-9AM in the morning! I was happy when I was living there (Except for the electric stove and the dishwasher that didn't work that well), but I'm glad to be out -- especially when the rent went up 20% each time! The staff was a little stand-offish, but some of the concierges were nice to talk to. The maintenance guy (Dan) was always very helpful. read more

I lived here for years. Poor management that does not address problems. Mold all over the building in dwelling units; limited transparency to residents about this and limited to no action taken to remidiate the toxic mold. Staff/maintenance is great though. read more

We have lived in the building for five years now and am surprised I haven't yet written a review. Aesthetically we appreciate the industrial vibe of the units themselves and do love that the construction is concrete, which makes it rare to ever hear our neighbors. It may have something to do with being a smaller building, but there is a great sense of community with our neighbors as many have become good friends! Management has always been great and responsive to our needs and have made the renewal process painless each year, even working with us with flexible options when we were considering leaving to buy a home. We love Zoso and can't imagine living anywhere else in Clarendon. read more

I've lived at ZoSo for about 6 months now. The location is GREAT and right in the heart of Clarendon. The units themselves are gorgeous and have a very cool Industrial feel. Clarendon is an extremely expensive area and ZoSo checks in slightly above market for comparable units...I pay 3.5k for a 2BR plus den. With how much rent is the concierge service leaves a lot to be desired. The hours that a front desk clerk works are very limited and often they have headphones in (very unprofessional) While I do enjoy ZoSo Flats, I preferred my precious residence, The Reserve at Clarendon Centre. read more

Love this building. I do not hear my neighbors at all (big change from my last place) as its all concrete construction. No fire alarm troubles really, although the smoke detectors are a bit senstive. I guess I'd rather a false alarm on my kitchen's smoke level than no alarm. There's nice hardwood throughout my apartment (I'm told its real and i believe it, it doesnt feel like bamboo/engineered hardwood). I have a great master bathroom. The shower in it is great and I dont know how I've gone so long without such a nice shower. The rent has, surprisingly, gone down slightly from 3 years ago which I am perfectly okay with. The in/out ramp for the garage is a little tight but if you know the dimensions of your car you'll be fine. Biggest downside of the building is that you're stuck with Comcast here, which is a real downside for me. Also I wish the building would just bill us direct for water/sewer/trash rather than through its 3rd party billing company which is on par with Comcast level of customer service, but I'm sure those types of contracts are decided at a corporate level and the building has no control over it. My leasing agent was and continues to be really friendly. Dan, the service manager of the building is great at his job, quick to show up and friendly. Really all the staff has been great. Please dont live here: the less popular it is the cheaper it will be for me and I'd love to live here for longer and cheaper. My neighbors also seem to not be moving out so you might have a hard time finding a spot anyway. read more

We have had an enjoyable six months living at Zoso while our house was under renovation. The Clarendon location with the ability to walk to whatever we needed was a nice change. The apartment is large and has a nice level of finish including an efficient washer/dryer set and a large bathtub, and floor-to-ceiling balcony doors. We are lucky to be on the quiet rear side of the building facing trees and houses and the occasional squirrel. We do see the comments about the parking access, but there are Land Rovers down there, and our full-size vehicle had no problems getting in or out. Building staff (Annemarie, Omar and Justin) have been professional and very helpful, from the application process through to move-out, and we thank them for having made our Zoso experience quite pleasant. If we were not moving back to our own house, we would not be leaving Zoso. read more

I don't live here. I tried to live here. I live in the West End of DC which is between Foggy Bottom, Georgetown, and Dupont Circle right now. My current apartment building just increased my rent $300 a month so I was looking to move elsewhere. I decided to look at Zoso Flats because it was a really and nice new building. While the rents weren't much cheaper than living in DC the taxes are less so it would still be ok. I looked at the apartment on Friday evening and was going out of town until Sunday evening. I made an appointment with Nick for Sunday at 6:30pm. Even though they didn't have office hours then he said he would be there to show my fiance the apartment building or the man at the desk would show us the apartment. Sunday came and I sent an email confirmation to which he said he wouldn't be coming (as I figured) but that the front desk person would be there to show us around and the apartment would be put on hold for us. We got there and looked at the apartment. The man at the desk said he would put it on hold for 24 hours as Nick instructed him. I emailed Nick the next day to ask a couple questions. He told me the rent had gone up since I looked at it last. I responded that was fine and to send me the papers and to let me know what else he needed from me for all of the fees/deposit. He then said that he just rented it out to someone else. When I emailed him back asking what putting a hold on an apartment meant I never got a response. So I guess if you're at the building and like the apartment you should know that it's a nice overpriced building (if you can afford it you should get it) and to fill out your application then because no matter what they tell you, they'll give it to anyone. read more

Prepare to live here for one lease only. They will tease you into a unit and then jack up the rates when you go to renew. This is amazing considering they have mismanaged this property from day one. 50+ fire alarms in one year, the power off for 20+ hours over two days, garbage rooms that are never cleaned, staff that you can constantly overhear them talking about the last time they got high or drunk or hooked up. Whatever you do, don't get a parking spot in the bottom of the garage. It floods. Prepare for doors to be ripped off in the common area by drunks or the parking gates to be damaged for a quarter of the year. My favorite is when they had a tenant almost pass out from construction fumes (retail on first floor) or when the exhaust for the building was covered with snow and almost filled the building with carbon monoxide. Then there were the visits by the fire department for potential gas leaks... Oops! Also, prepare for having the lights in your unit replaced once a week. They use energy inefficient halogen bulbs (totally wasteful) and they burn out all the time. (very high electricity bills) So, you will have a repair person in your unit once a week. Good times! One more thing, even though this isn't Zoso's fault... The mail delivery is awful. They constantly leave the entire mail box for all the units unlocked and deliver mail to the wrong box. Yep, if you want to pay for nice architecture, quiet apartments and good living space with all these caveats... have at it. read more

I'm really surprised by so many of the negative reviews for this building. We almost didn't check it out because of the reviews. We ended up giving it a shot anyway and have lived here for a few months now and really enjoy it. Pros: * We get tons of natural light with our nearly floor to ceiling windows., and the blackout shades are built in. * Really nice, open floor plans available. I've lived in other apartment buildings where the square footage is totally wasted, but I really like the way these apartments (or at least the one we looked at, then the different one we eventually chose) are laid out. * Hardwood floors and a really cool industrial kind of feel in the apartments. * The bathroom style is really luxurious. We have double sinks, a standalone shower with a gray slate kind of look, and a giant separate bathtub. * All new(ish) nice appliances in the kitchen. The dishwasher especially is the biggest I've experienced by far. * The community is really great. I've definitely had the friendliest neighbors that I've ever experienced in an apartment building. People are really nice and social. There was even an impromptu open party in the lobby during the blizzard! * Location! You can get to The Pig without even having to go outside, and Bakeshop, a dry cleaner, liquor store, and Screwtop are right in the building. A 5 minute walk to the Metro, Trader Joe's, tons of bars and other restaurants, maybe 7 minutes to the Whole Foods. * With the exception of a loud dog every once in a while, I can't hear any neighbor noise. I don't know if this has to do with being on the top floor, but in my previous apartment I was able to literally tell you what episode of Mad Men my neighbors were watching, so this is a massive improvement. * The trash valet and in-apartment package delivery are so convenient. * Visitor parking (including overnight) is available if you ask the front desk person for a pass. * Staff are really nice, especially Chris at the front desk! They've been really helpful in offering recommendations from the community, such as a contact info for a cleaning person that lots of folks use and trust. * Coffee machine in the lobby actually grinds the coffee beans and is pretty solid overall. Cons: * Utilities are pretty expensive. Looking at last month, we paid ~$175 for power, water, trash, sewer, etc. total. * Front desk/concierge hours are not 24/7. If the front desk person has to step away for a bit, ie to deliver packages, there's no one at the front desk to let someone in or help with anything. * Gym is pretty small. However, there are lots of gyms within ~1-2 blocks: Gold's, WSC, Pure Barre, Revolve (spinning) * Comcast is the only internet/TV option in the building as of now. A lot of complaints seem to be about renewing the lease. I obviously haven't gotten to that point yet so I can't really speak to it, but I'll update my review if it's sometime I experience come lease renewal time. Overall though, we've been very happy with our time here and plan on renewing our lease. read more

Zoso Flats has been my home for the last seven years and it's truly been a great place to live. The apartment itself is very modern and industrial looking and has huge windows and a great patio. The building is also remarkably well-run. The building handyman is almost unbelievably responsive to even the most mundane maintenance requests. The building staff are all super nice and responsive. read more

I agree with Joe J. I moved in with my two roommates in March of 2009, into a 2-br with a den that we used as a 3-br. With all of the incentives that they threw on the front end, our rent ended up being $3100 for the first year, definitely not bad. It was still a relatively new building at the time, and we endured all of the issues that Joe mentions - flooding parking garage, carbon monoxide and natural gas leaks, many electricity outages, dozens of fire alarms, the halogen bulb issue (we averaged a monthly visit from maintenance), etc. That being said, some of that was just because it was a new building and they were working out the kinks, I suppose. Many of the outages and testing was related to opening stores in the ground floor, which is almost completely done (just 1-2 left). Now, it is a pretty nice place to live, and especially convenient if you don't mind overpriced but good food on the ground floor (Bakeshop, American Flatbread, Screwtop, Artisan Confections). Unfortunately, now that they have most of their kinks worked out, they have jacked their rates into the realm of the absurd. We moved in with a $3100 rate - we renewed in March 2010 for a 6-month rate of $3840, and when that rate came up in September 2010, they asked for $3990 for a 12-month lease, more for shorter-term leasing. This, of course, does not include the $75/month parking per car, the $60-$70/month water bill, the $90-$130/month electricity bills, and Comcast (no FIOS available). Things get very pricey very fast. Those are our actual numbers from living there for 18 months. Pros: Nice apartments. Pretty well-built sound-wise, high ceilings, great location in Clarendon, nice staff (as long as you're not negotiating rent terms). Granite counter-tops, stainless steel appliances. And very nice, fast, elevators. I never had to wait long unless someone was moving in (putting 1 of the 2 elevators out of service). Washer/dryer in unit, central air, and hardwood floors were nice. Cons: Expensive! And their rent increases would make Gordon Gekko blush. We saw a 28% increase in 18 months, so watch out! The apartments are not very well insulated - in the middle of winter, it was 57 degrees in our outward-facing master bedroom, and 75 in the interior den. (We checked with a digital thermometer.) This could be why our electricity bill never dropped below $90 in 18 months there. The roof deck is fairly laughable, just a BBQ and few seats amid a forest of A/C units. The building is only wired for Comcast (the free wireless is a joke). read more

I've lived in this building for 4 years after visiting many many others in the area. The apartments are by far the best in Clarendon! The high ceilings, open floor plan and quality were just what I wanted. The Management Team is the best. They always take care of their residents and go above and beyond. I would recommend the building to anyone...Best Building Around!!!! read more