BVE: BEST VET EVER! They had a same-day appointment available. They spent an hour and 15 minutes…read morediscussing concerns and troubleshooting. A number of professionals worked with us to find relief for our dog. They contacted our previous vet for us to get records and even patiently waited when "put on hold" to get further details about previous treatments. All questions were kindly answered, our input was welcomed, and we were included in all of the treatment (drawing blood, administering fluids...). Just a couple of hours after the appointment, we were emailed a detailed (4 pages) document, recording all that transpired during the visit. To top it all off, everything was affordable and everyone was so very pleasant!

My daughter went in with her 13 year old golden retriever who has had no real health issue. In the…read morenight she had an accident and there was a lot of blood along with her stool. She took her in to see Dr. Callejo in the Springboro Office. I had taken my dog there in the past. She wanted $720 to do 5 ex-rays and NO blood work. After agreeing to blood work, she said what she was doing would not show signs of cancer at rate of $420. She said her annual office visit is $420 with blood work. The tech suggested on doing 2 ex-rays so it would be less expensive. Dr. Callejo refused saying she wanted 5 ex-rays. It then became quite obvious that Dr. Callejo was strictly out for money. When I was going there, the vet cared about the animal and was much more compassionate and willing to work with you. When your pet is sick you want someone that cares about the animal not just the money. She could have done 1 or 2 ex-rays not 5 and then determined what else was needed. I will never recommend them again. What a sad experience.

Finn just completed a 10 session training curriculum with Chuck & Erin and we couldn't be happier…read more We are now confident that Finn won't run away if off of her collar, she is able to heel and walk without pulling, she comes, sits and lays on command and is overall just a much happier, well behaved and confident dog. Finn turns 1 year old on 8/15 and is ready for us to consider rescuing a sibling for her to grow up with. Thanks again for your passion, knowledge, and commitment Chuck and Erin.

The Dog Wizard Dayton is beyond words. The extensive training, expertise, and knowledge they have…read morecan't be beat. Always professional and provide outstanding results customized to the needs of the Dog and the owner.

I've been working with Elissa for about 2 months now and I am so glad she came into my life! She is…read moreextremely knowledgable, caring, and great at what she does. My 10 year old toy poodle has MAJOR separation anxiety and she's come a long way since we started the training with Elissa. I've learned SO much from Elissa!

Elissa is a thorough, skilled and caring trainer. She listened to my concerns/needs. After meeting…read moreme and my dog, she developed a workable plan that met my rewards-based method preference. I rescued an 11-month German Shorthaired Pointer who had a very high prey drive and absolutely no recall. My GSP is now a reliable trail and beach dog who responds to a code word ("Come" no longer worked when we met Elissa.) and/or whistle. Elissa worked with us 4-5 times, but mostly she gave me the understanding, skills and followup exercises to work with my dog myself. She explained behavior theory behind the exercises, showed me how to properly carry them out. She followed each training session with detailed notes and other resources. Success wasn't instant, but steady. With Elissa's help, I have a trustworthy companion whom I feel comfortable letting off leash.

we have to relocate and can't take Tilly. I need to know she's safe. she's so sweet has only lived…read morein our house. no others

I started as a foster with PORT in their early days of conception and fostered with them for…read moreseveral months before they decided to completely ghost me. I ran into a situation where I needed some work done at my home, and I could not continue to foster the FOURTEEN foster pets that I had through them at the time. Rather than work with me, help me, and have empathy for my situation, I experienced a lot of pushback, and negative reactions to needing a break from fostering. My phone calls and texts were not being returned. When they were returned, I was met with attitude and a complete lack of understanding or compassion. After much resistance, they finally took the fosters back. They don't supply their fosters with food or supplies as they claim. Not once was I given any supplies for the dozens of animals that I fostered through them, even when I expressed that the puppies I was fostering were going through more food than I could manage. They also don't spay and neuter most of their animals before adoption. Now that I am back in my home, neither Regan, nor Jaime, (the founders of PORT), will return my messages asking about the well-being of my former fosters. If you bend over and break your back for them, you'll be great. But God forbid life happens and you find yourself unable to help, because you then mean NOTHING to them. Proceed with caution should you decide to do any sort of business with PORT. Don't expect a lot of help. Definitely don't expect compassion and empathy when life happens. Edit in response to PORT's reply: Port requires a minimum of 5 days notice for return, except in cases of emergency. I had an emergency. I explained this to you guys over and over and over again and your response was, "that must be tough." I had a dog through you that was being aggressive with a child. But you guys didn't consider a threat to someone's safety an emergency and were of no help. In some cases, I waited more than 5 days for you to help; I waited literally weeks! Not to mention that that dog was pregnant, and when I took her, you never advised me that that was a possibility. So I ended up with eight puppies, when I agreed to one. It was never "clear to you" that our foster relationship had come to its conclusion and that I wished to step away. I quite literally told you that once I was back in my home, I would take the animals back if they still needed placement. I notified you on July 10th that I could not handle all of the puppies. You did not take them until July 18th, and that was only after I showed up to get their shots and microchips, and had to PLEAD with you to help me. I notified both of you that Rusty was a safety risk, and you literally did not care. Even after notifying you of the unsafe circumstances, it took you two days to take her, and that was only after I refused to give you any more leeway. That was also after I had notified you on July 10th that I could not handle all of the animals that I had. You did not take Rusty back until July 31st. I let you know on July 28th that I was having trouble getting the kittens adopted. I notified you on August 4th that we needed to move the kittens. You did not take them until August 15th. As for the spay/neuter, it's irresponsible for a rescue not to spay and neuter before adoption, regardless of any contract. I also asked, several times, about getting my fosters fixed, and you never followed through. Don't gaslight me. You did enough of that when I was actually fostering with you.

Online pickup. Friendly staff. Aquariums were pleasantly clean by Petsmart (or any large chain pet…read morestore) standards. I didn't see a massive amount of dead fish like a different store nearby and only a few pest snails.

I never thought I'd pick up my dog from boarding and find him underfed and bleeding, but that's…read moreexactly what happened at Petsmart. I boarded him over Thanksgiving weekend, and while the ladies working there were very sweet, there was a huge miscommunication on their part. I left his food with a clearly labeled 1/3 cup scoop, and he eats 1.5 cups per day, yet they assumed the 1/3 scoop was a full cup and severely underfed him. He clawed at the metal gate so much that his paws started bleeding, and no one told me until I called them myself and even then, they barely answered the phone. I had to call multiple times just to reach someone. Since they don't let owners see the boarding area, I had no idea he was in a setup that stressed him out, and I wish someone had recommended upgrading him to a suite with a glass door. When I picked him up, he was noticeably skinnier, had dried blood on his paws and even had poop on his back paws. I feel incredibly guilty, like he thought I abandoned him and let him starve, and I will not be boarding him here again.

It's aggravating that their website doesn't match their store…read more And they won't price match for the deals. So I had to checkout online and then they had to look it up. Don't know if that's the manager or it's store policy. Either way, very customer unfriendly.

I needed to have my puppy weighed for Hartgard treatment. Very nice staff that work there. Very…read morehelpful.

My dog Penny has had training, boarding and doggie daycare. They are good people amazing training…read more Specially since my dog was a rescue and had some issues that needed worked on. Ashley is wonderful and calm in stressful situations. Helped me through a few rough spots with Penny. I can't recommend them enough. Marilou Beckley

I have a 7 month old Toy Fox Terrier puppy who needs some discipline and energy depletion and she…read moreis getting both at Train Your Pup. The staff are great and very concerned with the animals' health and safety. Their training philosophy is totally positive and never punitive. They offer just about anything that you need for your dog. My Lozen is happily tired at the end of a half day of day care and she is always excited to get in the car to come to the camp. And I also have a 6 year old long haired chihuahua puppy mill survivor who does not like to be touched by humans and she needed a grooming very badly. We had a miscommunication issue on the appointment time and they went out of their way to get her groomed that same day so that I did not have to traumatize the dog further than she already was being in a crate. I was so happy to get her cleaned up and am glad that I brought her to Train Your Pup. I would highly recommend TYP and if I did not have an earth dog would love to try Splash Your Pup too!

WARNING‼ ZERO STARS SHOULD BE AN OPTION!…read more*On Thursday October 17th 2019, I dropped off my Zula, my Frenchie, at Go Dogs Go in Bellbrook for 5 days of boarding. *I paid up front for her boarding through Monday. I paid via Cashapp. *On Saturday October 19th 2019, at 5:42pm I looked at my phone and saw that I had two missed calls, a missed FaceTime call, along with a voicemail message from Donald Bolton, the owner of Go Dogs Go. I returned his call and learned of Zula's death. *Bolton told me that Zula along with 6-7 other larger dogs were left unattended in the back yard of his business "for 10-15 minutes" and when he returned, Zula's dead body was being dragged by a particular dog. I had met this dog before so this didn't make sense to me. He was a friendly dog, and he and Zula enjoyed playing together. *Mr. Bolton offered to cremate Zula the next day. I responded that I would pick her up the next day immediately upon landing, and not to destroy my dog. *My flight landed Sunday October 20th at 12:30 pm. I arrived home by 1:45 pm. I unloaded my car with the assistance of four close friends, and went to pick up Zula's body. *The five of us arrived to Go Dogs Go in Bellbrook at approximately 2:15pm *MR. BOLTON BROUGHT ZULA OUT TO ME IN A TRASH BAG! She was soaking wet. He said that he was washing her when we arrived. The sight of my Zula brought out in a trash bag destroyed me. *Bolton spoke graphically about Zula's head being almost ripped off. *Kelly Capasso, the Practice Manager of Bigger Road Veterinary Clinic took the trash bag with Zula's body to her car and brought blankets so that she and her mother would be able to present her to me to say goodbye before Kelly took Zula back to the clinic for autopsy reports. *Mr. Bolton told Kelly to send him the veterinary bill. *Mr. Bolton then told me that when I am ready for a new dog that he would pay for it. I learned later that this was not offered out of kindness, it's the law. There are plenty more frustrating details to this story, but what I need pet lovers to know is that the state of Ohio considers dogs property. Replacement of property is all that I was legally owed. Even though my Zula was left unattended with several large dogs, for hours, there were no criminal charges that could be filed. This was negligent as hell, but I had no legal recourse. Whether our dogs live or die in their care, the facilities remain protected by law AND THEY KNOW IT! All they legally owe us is the adjusted value of the dead pet, which Bolton's insurance has paid. **Mr. Bolton STILL refuses to refund me the money I paid him in advance for dog the weekend she was killed and beyond. . Payments were required in advance for daycare packages.** It's all about money. Beware!! #JusticeForZula Dr. Williams

Don and Mike work tirelessly to love my puppy and socialize him with all of his puppy friends at Go…read moreGods Go. Don has a way with animals, a pleasant energy, that makes them feel at ease. We've been taking our 8 month old lab/mut mix to GDG for about 3 months now. He is so well behaved, happy, and well exercised since he has started going there. My husband and I work full time, so this is an economical solutions for us to have a happy dog at the end of the day. When we turn down the street approaching Go Dogs Go, you hear the sound of a tail wagging and whines of happiness coming from my back seat, because our pup knows EXACTLY where he is going. He can't get in the doors quickly enough. Thanks Mike and Don!

We rather reluctantly dropped our pup off last Thursday. We were going out of town until Monday or…read morepossibly Tuesday. I called on Friday at 4:30. They are open until 6 but no one answered. I was concerned about my pup because she is a pup and has not been kenneled much. I asked them to call back since I knew they were open. They didn't. They texted the next day, saying all is fine. We just picked our pup up, Monday morning. They charged us for Tuesday. I guess I get that. The thing I don't get is that they brought her out and then said, "she didn't have any toys or anything did she?" We has taken 2 blankets, 2 bones and 1 toy. She went back and brought it all out then but I don't believe they had given it to her. It was still in the bag we brought it in. Blankets were still folded. It would have comforted her. When I gave all of these things to her at home she was so excited to see them again. I feel badly about her experience there.

I would NEVER board your dog(s) here!!! My husband and i had to go out of town last minute and the…read moreowner said her could fit us in on a very busy weekend. I had taken training classes here with our dog and thought that we could trust them, as the classes were great. After returning home, we went to pick up our dog. First sign of something wrong should have been when the woman working there put on huge earphones just to walk in the kennel area. If it is that loud in there, imagine what it is doing to your dog. When our dog came out, he was very disoriented and and had dried feces all over his rear end. After taking him home and cleaning him up, he had raw open sores from where we removed the poop off of him. Prior to going into the kennel, he was very friendly, energetic, fun loving, basically one of the sweetest dogs you would ever meet. After returning home, he was extremely food aggressive and anytime that we would approach his crate when he was in it, he became aggressive...just not the same dog that we used to have. The only thing that I can guess is that he was put in a crate, inside of one of the kennel runs. He had to compete for food and learned to be aggressive. We have spent a lot of money trying to correct the behavior. If you love your dog, don't board him/her here. I wish I could have them shut down.