Called 3 Rivers marine for a question about a part that was needed for my outboard set up on a…read morebrand new boat, Peter took time out of his day to look up the correct part and advise me on what was needed for the application I wanted. Probably the greatest customer service I've ever received from a dealer!! I don't even reside in Washington state but I would still recommend this dealer over any of the Boat dealerships in my area!! 10 out of 10

I went in at 2:30 on a Saturday I had a great experience with customer service. The prices were…read morefair sold everything you could need definitely coming back soon highly recommend this place for beginner fisherman and good service .

Friendly, helpful staff! Even though they Mercury doesn't service NordicTrack, they referred me to…read morevendors who do. Much appreciated!

I had MF come out to assess my treadmill. Said they needed to order a part. Called a week later…read morefor status and was told it was on backorder. Called a month later, still on backorder, same thing the next months. Called someone else who had the part in two days and installed that week. Mercury had the nerve to charge my credit card for a diagnostic visit after 43 months of radio silence. Would never recommend and overpriced if insurance doesn't cover the part.

I was suggested to come into this shop for having some service work done on one of my pieces of…read moreequipment. They were very knowledgeable and their service was very professional and the work they do is extremely impressive. The work they had done for me was very good value, I do wish they had the parts on hand...and finding the entrance was not the easiest, and getting to the front door also wasn't the easiest, that being said the shop and their work is worth the effort! Definitely recommend

I paid over $2k total to have Iron Monkey cerakote and nickel plate two of my old shotguns. It took…read moreabout 4 mo. for the work to be completed. I dropped the guns off completely disassembled and ready for media blasting. I want to be completely transparent and mention the good things as part of this review too. The employees were very friendly and easy to work with. They explained their capabilities and weighed in on what they thought they were capable of. They also gave me a $100 discount for things taking so long. They had some difficulties with the nickel plating and tried to redo it more than once, which I appreciate. They also got creative when running into problems and "brushed" the nickel plating to hide defects. On the flip side, communication was less than desirable and I had to call the shop back on 4-5 occasions because they never returned phone calls they promised. I was also a bit disappointed to see that they left one sharp defect in the trigger guard of one gun and didn't bother to file it down during surface prep. I expected more prep work for a $2k price tag. So they did minimal surface prep work overall which I find disappointing. There were also 2 chips in the new cerakote, 1 of which they said they'd touch up for me with blue. I didn't find the 2nd one until later during reassembly. While I appreciate the creativity, they never called to ask if it was okay to brush the nickel finish. They just did it. I would expect a call asking for permission to deviate from the plan we agreed upon. Even with the brushed finish you can see micro pits in the nickel plain as day. Additionally, they missed a spot completely on the trigger guard and you can see bare copper. These complaints I have are relatively minor by themselves in the grand scheme of things. What makes things completely unacceptable is the touch up job on the cerakote. Aside from the fact that this touch up took 2 days longer than they said it would, they used a sharpie marker to do the touch up instead of blue. I found out about this because the touch up spot looked very purple-colored and the employee told me not to contact the touch up with my finger. When I got home I took a q-tip with alcohol over the spot and it came right off with 1 swipe down to bare metal. I thought to do this because I read another review for Iron Monkey from another customer accusing them of doing the same thing. Bluing is a passivation process that converts the surface metal to an oxide. It does NOT wipe off under any normal conditions, including with solvents. Even if it was old chemical, it will simply not turn the metal black and would fail to work at all. I even have a bottle of Oxpho Cold Blue that is 4 years expired. I hit the bare metal spot with it and it blackened instantly and would not rub off even with acetone. I called the owner to confront them about this and was told that it couldn't be sharpie and that maybe their bluing compound had gone bad. This was a bold faced lie, or the owner doesn't know what his employees are doing. Either way is unacceptable. Given the touch up situation and fact that I paid over $2k for this work and ended up with pitted nickel and chipped cerakote I can't say I'm a very happy customer. I might have lived with the other complaints given the things that did go well, but the bluing situation tips the scale for me. Overall I rate the work as a C- at best, hence my 2 stars. See the pictures I included to show you what I mean.

Owner was quite rude, saying his son played ball so he knew everything. Tried to gaslight me into…read morebelieving composite wood bats don't exist. Charged $65 for a restringing of my 1B mitt and strings broke with 2 months of use. Don't recommend

I have been coming to see Jim and his baseball and now softball gear foe more years thank I care to…read moreadmit. Jim is always the guy that greets you at the door with a warm welcome. His customer service is impeccable, and his knowledge of the game amazes me. While I might be able to save a dollar or two on a website, I know that I am money ahead by coming here. His son does on-site glove repair and restoration. His selection of mitts is second to none and he knows each and every one. If you buy a mitt from Misho, Jim will personally start the break in process in his shop with the old fashioned wooden mallet and hammer. Jim is always willing to help out the community and his customers. This is and will always be my go-to place for baseball and softball gear.

Ryan set me up Donte for a float on the Skagit. Donte is a great guide. I highly recommend him…read more This was a last minute trip, but Ryan and Donte were great at making it work for all of us. This is a great shop and Donte was fun and educational. I really appreciate him. Donte: The tug is the drug!!! Cheers

Incredible customer service!! Ryan helped me get set up with my first setup. The selection was…read morefantastic and hooked me up with free leader, free hard case, and half a dozen flys! Cabelas can really make shopping feel kinda hostile but here, everyone is so nice and happy to help! Will be back

Emily the store manager was very helpful in helping us pick out the Elliptical Machine that fit our…read moreneed. She had our best interest in mind and gave us the pros and cons of the equipment compared to price. When we picked out the right Elliptical, she arranged to have it delivered and set up to work perfectly.We would give her more than 5 stars if possible!

I walked in back summer of 2020 interested in fitness equipment, the team there noted much of their…read morestock was sold out, but the item I was looking for should be back in stock in a couple months. I'm patient. I gave them my contact info and they noted they would call me once an ETA on its arrival was expected. That was 6 months ago, not a single call. I went down the street to another shop and they were great with the followup. Fitness Shop needs to actually follow up. Severely disappointed.

When I've bought tools from these guys its always a great deal and great service. But a solid…read moreexample today of how much they care - I called about a part for an old powermatic saw. Rather than letting me pay too much they told me the generic part number and a place I could get it much cheaper than the OEM version. And that's why I'll be back here next time I need to spend my money on tools.

They are nothing fancy, but really great service and prices. I needed an odd part, and they said…read morethey should have it and come on in. I was apprehensive, but they took my broken part and came back in two minutes with just the part I needed! Worth a call before you buy any brands they carry.

Great range of parts for off road rigs! They installed a ComeUp winch that works great in my Jeep.read more

Exceptional Service & Family Vibes at Mule Expedition Outfitters - FWC Hawk Build…read more From the very beginning of my Four Wheel Camper journey, Rob at Mule Expedition Outfitters has gone above and beyond--every step of the way. There was no pressure, no sales pitch--just genuine support, honest communication, and incredible attention to detail. Rob has been transparent from start to finish, always problem-solving with heart and hustle. He literally went the extra mile to make sure I felt confident and cared for throughout the entire build process. Every single person I've met through Mule Expedition Outfitters has been kind, knowledgeable, and incredibly helpful. Meeting Ian, one of the owners, was a highlight--his humble, welcoming energy truly set the tone for the whole experience. As a woman navigating the camper world, I've sometimes felt overlooked or underestimated elsewhere--but not here. The team made me feel seen, respected, and truly part of the Mule Expedition family. There were moments when I was nervous and moments when I was thrilled--and through it all, they stood beside me, celebrating the excitement of this next chapter in life. I couldn't be more grateful. If you're considering a Four Wheel Camper, don't walk--run to Mule Expedition Outfitters. You'll be in the best hands.