Always have a great experience with AJ. I consider AJ a top hair color stylist who is dedicated to his profession and his client base. Book with AJ, you will not be disappointed. read more

Jackie is an amazing hairstylist. I have seen her four times and each time I left feeling like a million bucks. She is very funny and easy to talk to. She listens to your wants and needs and gives you her professional opinion and the results are always incredible. I am very happy and lucky to have found her! read more

I LEFT IN TEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So i don't know what happen to my comment and every time it gets deleted i will put the same review up again:) I went to this salon four months ago and got my tape in extensions cut by a "pro" hairstylist. I literally came out the the salon crying. I spent $900 on my extensions and she cut off 85% of my hair. I asked her to blend my extensions in, i feel so dumb saying this but i couldn't open my mouth to tell her to stop because it was too late by the first piece she cut. it was honestly bullshit. Paying fucking $200 for a haircut and leaving with that. My extensions were 22' long anf when i got home and measured it it was 16' the longest piece and 4 inches the shortest. I wont say the girls name that did this to my hair because i know people make mistakes but WATCH OUT IF YOU GO THERE TO CUT YOUR EXTENSIONS read more

This place is amazing! The staff is super attentive and kind and their level of expertise is quite impressive. I had my hair cut by Jackie and I will never go to anyone else. She did a dry cut and it came out beautiful, I mean exactly what I asked for! The front desk was also wonderfully accommodating, they told me about a free parking lot only 1 block behind them I had no problem finding a spot. Thank you! read more

I have been coming here for years! The staff is amazing and professional! Isak is amazing for color. Perfection every time!

The price of a haircut is expensive--$95 without tip. However, my hair is difficult to cut. I have thick hair that is partially curly. Most hairdressers can't cut my hair properly. It is either not layered enough or not thinned out enough. At Zoku the stylist spent an hour cutting my hair and gave me a haircut that is fuss free. I no longer have to spend my morning with the blow dryer and curling iron. read more

I did not like my haircut and don't recommend this place. The stylist Tanya didn't listen to what I wanted. For a salon that charges so much I was expecting a lot more. I'm not happy with the result! Try another salon. read more

Great salon with terrific staff and city vibe. Summit probably has a huge number of salons by Zoku excels with its colorists and stylists and great from desk team. Currently renovating so a little crowded but a fun place to get a cut &color. read more

Bari has been coloring/highlighting my hair for 2 years. She is amazing. Very professional and talented. I have been highlighting my hair for 32 years and no one has even compared !!! She is always on time and very quick which is an added plus !!! I highly recommend her !! read more

As a new customer I was excited to try this establishment however I must sayI am truly disappointed by the lack of consideration as a new customer. I went in for a Keratin treatment, which was a 2.5 hour process which cost $250- this is standard as this was well over my 20th keratin treatment. However, I asked for a trim which took less then 5 minutes to complete and was charged $65. I was in total shock and disarray. Besides this completely shocking factor the establishment and staff were lovely and I must say did an amazing job on my hair. I will not be going back to ZOKU Salon as I feel I was completely taken advantage of, this is a true shame because I have nothing but wonderful things to say about Tonya. I would not recommend this salon. read more

This is my first time writing a review and part of me doesn't want to, because I don't want to let out the secret...In a million years I would NEVER have expected to get the best facial of my life at this hair salon. I was given a gift certificate for a facial and my expectations were low but I am not one to turn down a free facial! Wow, am I glad I went for it. This girl, Diana, is absolutely amazing. First of all, so sweet and friendly. Took time to examine my skin and explain everything that she would be doing. She then proceeded to cleanse my pores in a way that I seriously thought was going to leave me looking red for a week but to my surprise I looked amazing right away! Not only did she get rid of every black head but she gave me the most incredible neck and shoulder massage. I loved this facial and I can't wait for my next one! read more

Lovely simple decor....relaxing. And for a pricey salon the staff is very nice and accommodating. They offer to hang your coat, put money in your meter, get you coffee tea , pretty nice, ey! Also every time i go I dont feel lost like I dont know where to go next ..there is always someone checking on me or guiding me to my next chair:) Ok I saved the neg for last...the prices for services is a bit over board... I mean Cut and color is 300 DOLLARS w/ tip. NOw it would be worth it if i came out of there looking like a victoria secret model but I dont. Don't get me wrong its a good hair cut and really good color . I think the best i have ever had but I think if you did some research you could find something cheaper, no? FYI Cash tips only! read more

I was trying to find a local place to go since my go to guy is at Bumble & Bumble and I love him. Unfortunately, I had the worst hair cut of my life at Zoku. She was totally nice and took a VERY long time to cut my hair. So long in fact, that it seemed like she didn't know what she was doing even though she had been cutting hair for years (supposedly). I keep wanting to go back and give them another chance, but I'm terrified of what they might do to my hair. It took months to grow out to a point where I could have my stylist fix it. read more

Love Flavio! He's amazing and has been cutting my hair for the past 3 years. I'm usually a difficult person to cut for because I never really know what I want but I do know that I want to look good in the end, and Flavio always comes through! read more

I have been going to this salon for several years - I searched high and low for someone that had NY city experience. Could no longer afford time it takes to go to NYC, and had someone in Asbury Park I loved that left for Hawaii. Zoe has been coloring my hair, and I am forever getting compliments and people asking about my color - a base and highlights, and its a red base- no easy thing to do.Her staff is generally great if she is not available. I have had a couple times where it is not right, and they always offer to address it. Christine cuts my hair, I have been through at least 2-3 different looks over the years. She does a fantastic job, it grows out well so even if its a long time, does not look terrible. I wanted someone who gave it flair and a hip look, not NJ or making me look old...and she delivers. I have not had 1 bad cut over the years.Good environment, love the beverages. PS they are very cool - during Sandy, they had power and I was basically able to camp out and use one of the stations as my office for a couple days...really appreciated it! read more

This was the worst beauty experience ever. If you love your hair, stay away from Zoku. I came in for a "Consultation", explained EXACTLY what I wanted, talked to three stylists, and they convinced me to come in the next day to make me beautiful. Sounds great. I did and I wish I hadn't. I was explicitly clear about what changes I want to see. It was up to them to figure out the way to achieve it. Or so I had hoped. The colorist started with his work. When I pointed out (several times) that what I'm seeing him do ISN'T what I asked for, he kept giving me a list of bullshit reasons why I'm wrong, and "it's the light in here", la-dee-dah.. While I was still getting my hair done, staff started leaving. Apparently, their day was over. Among the staff that had already left, was the person who was supposed to finish up the work that I came in for. Then the colorist disappeared somewhere in the back.. so yeah, I ended up having to blowdry my own hair and search for a product to put in... Then the best part: the manager comes out and attempts to feed me with a "what you asked for we're unable to perform, and it's your fault" speech, practically tells me to go F myself, but pay first. I ask her why couldn't they have told me YESTERDAY when I came in for a "CONSULTATION" that they couldn't do it? To which she put on the parent voice and responded to me as if I just peed on their thousand-dollar carpet, that I will just have to quiet down. I have to admit, I was pretty ticked off and crying at that point. She as a manager made a huge mistake asking me to quiet down. Hasn't the manager of "The Best Salon in NJ" ever heard of #1 Cosmo rule : "don't bullshit a lady whose hair you've just ruined"? Anyway, I ended up leaving crying. How many times do you leave a beauty salon in tears? I hope everyone involved in my hair massacre wakes up bald tomorrow. Amen. read more

Zoe is my girl - hair colorist- for 9 years. Took me from blonde to brown, my natural color. Love her! AJ who assisted her for awhile and is now working a few days a week as a colorist has MAGIC hands! The best head massage. Ever. Go see them. read more

LOve love this place !!! Allison is amazing she saved my hair after ( ...salon in Livingstone, destroyed my hair ) ... xoxoxox

I was initially so pleased to hear from the owner after posting my negative review, however nothing ever came from it and I am still completely disappointed with my hair and the services I received. As I dig through reviews I see I am not alone! I suggest to read ALL reviews, including those not "recommended!" read more

Love this salon. Staff is amazing but they are a bit pricey. The salon is beautiful. Staff there is very trendy and the place is very modern. read more

Zoku is a great salon. I started going there after a horrible cut and color from a salon in Ft. Lee. I have now been going there for over a year and every time love how it turns out. I see Bari and Donnie and have also had Christine cut my hair. They are all amazing. I would definitely recommend this salon. Plus they offer free wine! What a better way to spend your day / evening than having someone make your hair look incredible while enjoying a glass a wine. read more

I am lucky to have good hair. I can wear it straight or curly. I have had hair stylists in London, Los Angeles, Denver, Houston, and San Francisco. When I moved to New Jersey I worried I would be able to find a salon that would suit my needs. ZOKU has been the answer for me. Zoe does my color, which is almost platinum (by choice) with steel highlights. You see other reviews that mention strangers stopping to comment on beautiful color, well that actually happens to me all the time. Jackie cuts my naturally curly hair. She listens to my requests and after discussion, gives me exactly what I asked for. Yes, the prices might be more than some other places. I have to say that Zoe's artistic talent with color and Jackie's wonderful craft are more than worth it. The staff is ever attentive as well. I highly recommend this salon for people who are serious about having beautiful hair. read more

Excellent customer service, Bari is great for color, Gil for styling. Free mimosas on Sunday, BTW!

Zoe has colored my hair for 15 years. She has taken me from brunette, to blonde, back to brunette, to red head. No matter the incarnation, I have natural, shiny, beautiful hair - I cant count the number of times folks have stopped me to ask who does my color. She is an ARTIST. The best! read more

I had healthy beautiful hair that took a very long time to grow out and I have been going to high end salons for years. For the price I paid for my hair to be cut and colored at this salon, I NEVER, in a million years, thought that I would regret going in. I had high expectations but I was severely disappointed. I wish I had read the reviews prior to going because now I am stuck with this hair until it grows out. In my experience, this was a very hard lesson to learn and the money I spent was not worth it. read more

I have hair extensions in and i wanted to blend them out with my hair. The extensions were around $750 ( Did not get them installed in this salon, got them installed at Bangz Studio in Montclair) and they were 24 inches long. I asked for a hair cut at Zoku Salon and the lady basically chopped off 50% of my hair extetnions. She thinned them out like crazy. I literally left the place crying, paid $125 dollars for the service since she had to dry cut my hair. I have never ever in my life cried after leaving a salon and I'm not a baby. I adore the staff, they are extremely nice. I should of asked her why she was cutting so much but i was stupid and just let her go with her flow lol I was hoping for an amazing experience, left in tears. read more

I tried Zoku Salon when I first moved to Summit because of its proximity to the train station and hours as well as pretty fair reviews. Truth be told, Ive gotten my hair done a lot of places - high, low etc - and am not a troublemaker - I never write on yelp and I just had to share my terrible experience to save my neighbors time, money and aggrevation. I've tried it out for several months of appointments every 3 - 4 weeks (to manage my roots) and have been thoroughly disappointed. Do not waste your time. First, the treatment is incredibly expensive - more expensive than Fredrick Fekkai in the city - and, they wont blow dry your hair with a treatment that expensive. They nickel and dime you on everything - there are no efficiencies at all for staying at the salon. The business is run as if each stylist is independent of one another - they don't share formulas or do anything with the customer in mind. The staff is tasteless and has a rude attitude. They are argumentative and just classless. The kicker for me was when I booked an appointment online (which I do all the time on for other treatments etc.) and they charged me the FULL amount as a "deposit" 8 days in advance of my visit. The manager told me - "its not us, its the system we use" - I couldn't get a word in edgewise when all I wanted to say was, "its your system if you use it..." I also got a hair cut here that was $125 and it was subpar - I've had better at Super Cuts. When I went back and said, Im not satisfied the stylist told me to run a straightening iron over the part I was unsatisfied with. I paid $125 on a haircut so I wouldnt have to run a straightening iron over any of it! That's the point of a great hair cut - goes with your real hair and is lower maintenance. The color end result was good with the most expensive colorist - but basically that cost me upwards of $200 every appointment - the stylist couldnt figure out a way to make it less expensive and more efficient since I came alot. Regardless, please don't waste your time is if you are busy and expect to have a salon visit that is a pleasant one. read more

One must impress the owner Zoe for her 2 keep U a client of hers- the "smell test " for Zoe is 1st -- your purse --initial impressions matter to her in 6 seconds- next are U high fashion, wealthy enough to keep her attention , yes....financially loaded, vacations galore do you have evidence you actually can prove you go on these trips, & whom do u know in NYC her old stomping grounds & of course NJ, where do u go when you eat out, all of that is req 4 her to be authentically be real after 3x in her chair of repeated salon visits. She may look interested but, she is more preoccupied with her own personal life & baggage & who finds her most important. She pushes u 2 other lower level trained (by her) salon employees if U don't pass her "smell test.!!" be prepared! That way she can continue to make more room for the "elite clients" & her " want to be's " ---she chooses --- all the while pretending she is remotely interested to know that you are frequenting her salon. She has many clients booked simultaneously, so b prepared to share. Her assistants (sometimes not watched by her r in charge of ur tresses when multiple clients sit @ her desk or dryer or sink or just awaiting her late excuses arrival. ) She is about $$$$$ in the end as her priority. Slow seasons twice a year hurt her business (snow Dec Jan Feb & late summer) She is most preoccupied with her own time off & vacations & less appt time avail for her & her so called valuable clientele on her schedule. Things don't go right in her chair Zoe will make it right! sometimes she is very happy to see u back 2 correct everything (her ego won't allow for you to be upset) at your BIG inconvenience, of course. No charge is what she says or her Bouncer Boy "A" says as she makes mental notes on how to move you to the trained peeps she employees. She smiles! Always! All the way to the bank with her mgr BOY Bouncer puppet who acts sterile & important at the front desk with a personality of a "fish" taking your credit card emailing receipts & emailing spots for your next visit. He is a viper..he is the boy "bouncer " for Zoe. He always does her dirty work. Be prepared! Yep she needs protection & he is the line of defense. No arguing! She has a partner Christine who has the crown jewel space below ground. She is an Artist! She knows it & that's ok - until you see her inexperienced staff around her. She is set up like a surgeon & her chair cannot have u in it more than 20 min. She will stop you in conversation rudely to speak to an upper echelon client that Zoe finished with a few minutes prior. "C" sends you to her peeps who never learned to blowout hair & forget about any styling. Please!! They are all cute, nice but your $$$$ haircut needs to be only with "C" not her peeps for the blowout. Remember 20 min MAXX is all u get unless u are designated as an"Elite" client w/ the queen of underground. Out of the two Christine is the much much better. Her skill is unbelievable but her pretentious nature & behavior is just unbecoming! She likes women of her nationality - she glows when they sit In a white awaiting her attention. Both services & product selections R tops very $$$$$$$ . At departure time u can't get your own coat from the closet bc they don't trust you won't steal someone else's. They have to do it but give you the reason the closet is just too small. That's right it is....Hope U can figure if U want to go. Of course it is at your own risk. BOL read more

My mom recently went to Zoku to get a clear gloss. She has dark brown hair with grey roots. Her appointment was for 12:45pm and she waited until 1:15pm to be taken back. After the colorist, Nicole, applied the (supposedly) clear gloss, she placed my mom under a drier. She did not come back to get my mom until an hour later. When she went to rinse the gloss my moms roots were bright red. She claimed it was a result of medications my mom may be taking (even though she doesn't take any) and was very rude. My mom, who has never died her hair in 58 years, was hysterical. Tears were streaming down her face, and even then Nicole still showed little empathy or apologized for what had happened. After speaking with the manager, who was significantly more apologetic and professional, they waved the cost of the gloss and attempted to fix my moms hair by applying another gloss. After that gloss had been rinsed and my moms hair was a dark reddish brown, she left the salon with her hair still wet. As she was leaving Nicole goes, "It still looks better then when you came in". I mean, I am not only very upset for my mom, who is now trying desperately to get the gloss to go away as quickly as possible, I am also appalled at Nicole's unprofessional style and rude manners. Although Zoku seems to be seen as a successful salon, no successful salon would have such a person working there. Now my mom, who went in for a clear gloss to make her hair shiner, is stuck with different color hair!!! Worst, absolute worst, experience ever! read more

This review,have absolutely nothing to do with the service at this salon!!!it was the experience to be employed for very short period of time which was only 2 weeks,!!!The regulations of the salon says that, the employee have to be 3 months under the trial period like was in my situation, to make criteria to be permanently hired which is understandable,!!but is not understandable and acceptable doing this trial period of time to be short with good amount of money, which I noticed by receiving my first pay stub!!!,I have been experience this kind of things with my 2 former employers, I'm sick and tired of the employers who is trying to screw you up and after this make you feel guilty,what a parody, after this I discontinue employment at ZOKU SALON. They pay me back my remaining balance, but what if I will not found out,?Thank fully I always check what I make,it's no way to trust anyone,any more,.And this was happened under 3 months of trial period!!!! read more