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    Zitheras Academy

    5.0 (3 reviews)
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    Musical instruments and teachers

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    Danville Music - tom anderson guitars

    Danville Music

    4.8(127 reviews)
    4.7 mi
    $$

    Our so take lessons here. He's always excited to go and the energy is always positive .read more

    After talking at length with a sales person on the phone, my blind music partner and I were assured…read morethat the guitar and amplifier we inquired about was in stock. I did not mention that we travel with her Guide Dog (Ferguson) from Guide Dogs For The Blind in San Raphael. We arrived, having traveled an hour from El Cerrito, fully prepared to spend ~$4000, and see if they could order another $4000 worth of gear. While attempting to seat my Blind partner with her pup, a short, young, bespeckled man rushed over and said "No dogs allowed in here." I quickly informed of the "Guide Dog" status, to which he replied "Doesn't matter- you can't have a dog in here". I gently informed him of the law, via ADA, and he repeated, "Doesn't matter, you cant have him in here". At that point, the man behind the counter shouted, over a few customers' heads, that he had allergies and we need to get the dog out. I told him we'll be leaving, but that he should familiarize himself with possible exemptions of ADA rules. My feeling is, that if we had been treated more politely and professionally, we would have been happy to return later, when he was not present, to consummate a win-win deal with a different sales person. Seriously rude treatment from both staff members. This is not a misinterpretation of the exchange; these guys were crude. I am neither vindictive nor litigious by nature, nor is my Blind partner. But in this case, she is seriously considering action.

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    New World Music Academy

    New World Music Academy

    4.5(11 reviews)
    7.6 mi
    $$

    This review is about the manager of music and beyond, Lindsey Baird…read more My daughter went to music and beyond since she was 8 months old and I have never had such a disappointing experience with this business. At age of 5 we decided to enrol our daughter for piano class, Lindsey Baird sent me a Bank and Credit card authorisation for the automatic withdrawal of tuition, the way the authorisation red was like a blank check that allow them to withdraw whatever amount they want from my bank account. When I sent an email and requested to specify the monthly tuition, she stated that I was rude asking for that and they will never state that in any form or bank authorisation . Then in a following email she stated that our daughter was not a good fit for the classes and we should look elsewhere for lessons. I believe she may had a bad day or she did not know the meaning of customer service. But sending such a rude response to a customer of many years is not how our community in Alamo function. The teachers in Music and Beyond are really hard workers, but Lindsey's poor customer service can drag down any business.

    We enrolled our 7 year old daughter in piano lessons in Alamo one year ago. She had no previous…read moreexperience in music and no one in our family has any musical genes. Varun was assigned as her instructor. We had no idea of what to expect or how she would progress. Wow! We have been pleasantly surprised with both Varun and Music N Beyond. She just finished her 2nd recital, and these piano lessons have given her confidence and a talent she can use forever. We can't say enough good things about Varun. He is patient and caring, has a good attitude and is a great teacher.

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    New World Music Academy - Combining Passion and Music

    Combining Passion and Music

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    Combining Passion and Music

    Zitheras Academy - musicalinstrumentsandteachers - Updated May 2026

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