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    Guitar Confidence

    4.8 (53 reviews)
    Open 6:00 am - 10:00 pm

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    9 years ago

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    4 years ago

    BEWARE......... not good at all with this company. Wasn't answering his phone anymore so yeah.

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    9 years ago

    worth it for a real genuine lesson. Mr. rex is pleasant And talented. he comes to your place on time.

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    Page 1 of 2

    Ask the Community - Guitar Confidence

    Review Highlights - Guitar Confidence

    My guitar ability has greatly increased because of Rex and, more importantly, he makes every lesson productive and fun.

    Mentioned in 40 reviews

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    SchwÄn Violins

    SchwÄn Violins

    4.2
    (34 reviews)
    5.9 km
    $$$

    Such a pleasure working with Bill and the staff, the selection of violins is incredible and their…read moreassistance to make sure we got the right violin was very helpful If you're looking for a violin or string instrument shop in the Bay Area there is none better!!

    We rented here over the 24/25 school year for my daughter to pick up the Viola. The shop owner (at…read morethe time) was swamped with multiple people in the shop since it was the beginning of the year and he had some help. They were fairly helpful coming from someone who knows nothing about orchestral instruments. They had a wide range of instruments late after the local school started which was a bit odd but a sigh of relief for us since it enabled my daughter to play something. They had all the sizes needed in both Viola and Violin so that was good. The shop keeper's daughter helped size my daughter for the right sized viola and we were on our way! Or so we thought. His daughter said we're good but he insisted we get a chin rest for the viola. Repeating the fact that I know nothing about these, I listened and bought a $25 rest. Why? because I thought she needed it. Fast forward 8 months, my daughter NEVER used it. Apparently the rest is for kids who have trouble fitting it. So if you get one that's too big/small it is an intermediary. Problem is, she was sized for the right one! Again, thinking about the end of year, we are there to return and the shop keeper asks if we're going to play next year (in 3months). I tell him yes and he keeps drilling the statement, "It doesn't make sense for you to return. It's a waste of money because of your rental credit" The words rental credit in most peoples' minds would flag a "Oh i don't want to miss out on that money". I asked him to clarify what it was and what it was applied to and he kept insisting I'd be losing out on it. When he realized I wasn't budging on that front, he said that I would have to pay for another fitting fee too when we returned. I asked him how much it was and he didn't really give specifics. I told him we were going to not even touch it for 3 months because of travel and other activities and that I didnt' want to pay the 3 months rental. He kept insisting it's not worth it. He was talking a lot and honestly was confusing me so I said, "Hold on, let's do the math here." His tone changed completely. He realized what was going on and finally started talking straight. The fitting fee was $28... or you could say ONE month. The rental credit? It's in your contract (which you should review) and is a credit of 50% of your rental fees towards purchasing the viola you rented... Let's think about this. You've got a kid who's NOT fitted for a full size. Why on earth would I buy a 3/4 size viola? I told him we're never going to buy and he did the sensible thing of saying "You never know" and he was right. I don't, but I know i'm not buying a 3/4 viola. In the end, I thanked him for trying to "save me money" but told him I'm not interested. I'm not trying to say he was trying to swindle us but he was sure trying to get us to not return it when I made it clear, we weren't going to keep returning. On top of all this, he doesn't have a computer system for the rentals. That's fine in many aspects, just weird. I'd rent from here again since they were helpful and it's reasonably priced, but the return process was like trying to cancel your xfinity subscription

    Photos
    Making cello scroll.
    Making cello scroll.
    The workbench
    The workbench
    Wide selections of stringed instruments

    See all

    Wide selections of stringed instruments

    Guitar Confidence - musicalinstrumentsandteachers - Updated August 2026

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