$12 for a basic wash and my car looks the same going out as it did going in. It's no better than letting the rain wash your car. There's still bugs and gunk on my car. The windshield has soap residue. While observing the wash, the passenger side was abysmal with soap just streaming down the windshield, untouched by water or the rags all the way to the end compared to the driver side. But we can rewind to before I even got the wash. There are two of three lanes open and one attendant is with a car in one lane so I go to another lane and proceed to use their machine to buy a wash. Another attendant passed by, aware that I am trying to buy a wash. I attempt to pay and the machine doesn't take my card. I attempt many times before that second attendant comes and tells me the machine doesn't work and that I need to wait for that first attendant to buy a wash. Oh okay I guess. So I wait and the second attendant just stands by and waits and I'm sure it had been about 5 mins of waiting before the second attendant decides to go into the building and come back out with an iPad so I can pay for a wash. The first attendant was still with the car that I saw him with when I initially came in. Get around to go through the car wash and there are no attendants there. I had to wait for that second attendant to come over and remove the cone so I can get through. After the wash, I drive over to the free vacuums, but unfortunately parked in the section of vacuums that did not have any suction power. I saw complementary towel stands, but there were no clean towels and no way to tell an attendant that I would like a towel so I can wipe my car down... So I moved to another section and proceeded to clean the inside of my car then went home to really inspect what was not washed off. Thoroughly disappointed. I really should've read the reviews before just choosing a random car wash. This was an absolute waste of $12. read more

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Don't go here. I got the most expensive wash and I had to towel dry my entire car. The window and surface cleaner is out. They do not spray down or brush your windshield before you go into the tunnel- therefore my entire windshield and front bumper are still covered in bugs. $30 and I could have had it done much better myself at self service. The girl who waved me in told me they "don't do that here" when I asked her to spray down my car and the man at the check flirted with me asking about my relationship status and if I was married right off the bat. Weird place and weird vibes. read more

Nothing ZIP about it..The staff talked to each car for over five mins... after 10 minutes, another car went into next lane with no staff ... A staff member finally came them and I been there over 10 minutes as The next in line. I backed up and left & went to "Clean Getaway" on Broad st, Mansfield.. 4 cars in front of me & got through in 3 minutes; while 1 man was working boths lanes!!! read more

Vehicle in front of me during the wash went off track. It caused my car to repeatedly bump into him. Terrible customer service. Gave me a coupon for a free car wash. Yeah right. read more

Equipment inside the car wash isn't working or isn't working correctly. Sprayers start well after your vehicle passes in front so only first 1/3 gets soap or water, brushes don't work, and the hanging wash strips don't work back and forth. Vacuum lines are plugged or broken. Employees give you a shrug. read more

Worst car wash I've been to in years! First the prices are ridiculous for a subpar wash. I got the Premier wash which cost me $25. No drying towels provided and the wash left hard water stains all over my vehicle. What a waste of money. The vacuum hoses are also too short. Don't waste your time or $. read more

The man who waves you into the wash literally yelled at me because I was not pulling up fast enough for him. The whole back end of my car was not even touched. Will not return read more

Not worth the membership AT ALL. Cancelled after 3 months. They don't even wipe the rear of your car anymore so it's left dirty. Lazy workers. Even if you don't pay for the wax, you will end up having wax residue on your car. Half the vacuums don't work. Why is this place still open? read more

Second rating. Used to be a loyal member here but the past three times my wash and customer service have been less than desirable. Really disappointing considering we used to come every Friday; see aforementioned 5 star review somewhere. Not worth it. read more

Skip this place if you can. As you can see by the multiple bad reviews, this place has lots of drawbacks. Poor vacuums, and the car wash itself is okay sometimes. Some of the workers are nice. But if you go here without a membership, be prepared to be hassled to no end if you try to buy a single car wash. Even if you tell them no multiple times they will keep hassling you. The manager in charge today kept asking for my phone number and I told her I was not interested and she would not let me get a car wash without giving her my phone number. Weird business practices. I finally gave up and left without a car wash. read more

Went for a car wash. $18 for a quick wash and I vacuumed my car. Pretty expensive. They didn't provide any other service or items (like rags to dry or clean car. read more

If I could give zero stars I would. Try to get my car washed because I have a membership there, sticker isn't working which happens occasionally but that's not the issue I had. Person found my account and said, "give me a minute." as they walked to the office. no big deal right? Just print me out a new one so the scanner can pick it up. Welp, 5 minutes goes by, nothing. Get out my car to go see what's the issue and I was met with what I presume is the manager aggressively telling me and I quote, "We are working on a couple things, also your account shows it's a couple days past due." Which wouldn't have been such an issue with me if that I was told that from the start. to which I showed this man proof that his statement about my account was false. payment taken on the 9th of December and the day was the 1st of January, clearly I'm still in the time frame regardless. The kicker was him saying, "Perfect, that's all I need to know. We'll print you a new sticker." I guess that didn't cross their minds to ask if it was up to date? Instead making me out to be an asshole for proving my account is still active. NOT worth $40 a month for the past year and a half, especially for a subpar carwash. read more

One star because zero is not an option. This car wash is constantly "under new management" and it seems that every one just gets worse than the one before. The employee (with the screwed up hair. Long bangs) was very rude and unprofessional. Our membership was not working. So when "bangs" boy came over and asked us what the last four digits of our CC were, we gave him one (of four) cards that we frequently use. He said that was not it. Umm we have five different cc that we use. We don't know which one we signed up with FOUR years ago! SMH. He then said.. "well I can keep walking back and forth until you figure it out" nah. There are so many car washes going up, you'd think they would realize that we can AND DID cancel our membership and taking our business elsewhere. Plus, half the dang vacuums never worked ugh read more

I would give a no star if I can, the price doesn't match the service, my truck had dirt and the first round didn't clean it, so went back for a re-wash but they said the wash I got first doesn't qualify for a re-wash ( which they didn't mention at first) so I got the $5 wash and cleaned it afterwards manually. Never going back. read more

Stay away from this car wash. The people they have working there are not friendly at all and it's probably gives your car the worst wash I've ever seen. Total rip off. read more

I have had nothing but problems with the membership and this location. I purchased the car wash membership online and it instructed me to go to this location to obtain the rfid sticker. I did that and it worked intermittently about three times but about seven times it's always required assistance of the attendant getting my information and looking it up on their end and then coming out with a code to type in. Today it didn't work again and the manager came out, got my information and said that I wasn't even in the system even though I showed that I still had an active account on the app and showed that it had been automatically drafted out of my account less than ten days ago. The manager told me that my problem is that I purchased it online and for some reason there is a disconnect between that and the local car wash. Which doesn't make any sense because it has worked in the past a couple of times and I got the rfid sticker from that location. In any case, that's all the manager would do to resolve the situation and unlocked the gate to wave me on through because there were cars behind me. If a company is going to offer the services online then all locations need to be on board. The manager was rude and did nothing to fix what appears to be their problem. read more

I needed to get both my vehicles washed this morning so even though the pictures are my truck (the second vehicle) my review begins with my first vehicle (Kia Telluride). I'm in line and an older gentleman came to chat. He inquired on if I had a membership. I told him I dont because I prefer a full service option. He suggested I go to the full service quarterly and use zips for the unlimited option. I told him it's something to consider. I got my Telluride done, left, and came back on my pictured Nissan Titan. After the carwash I got to vacuum and noticed that my passenger side looked like it didn't get rinsed (pictured), my tailgate has dirt still pilled on it like it wasn't washed. Now I'm mindful I got the basic wash but I assumed the basic wash would rinse the soap off and wash the dirt off the tailgate. I pulled back around to let the now younger gentleman know it didn't do either. His response "I don't know what to tell you"! I inquired about the Clean Car Guarantee they have posted. He said that's only with the membership. Needless to say, they have completely assured me they are not the membership I should pay for. I'll ZIPP right by them! It's a million car washes in every city. read more

Zips Car Wash - ZIPP right by them! Dirt and soap still on my vehicle after the worker tried to convince me to get the membership. - Car Wash Near Me - Mansfield, Texas

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Zips fraudulently signed me up for a car wash membership, gave no receipt, ignored my customer service emails and requests for cancellation and did nothing to resolve it. They have charged me $60 since January and haven't refunded it. There is a Federal Trade Commission investigation ongoing. I reported them to the FTC and hope if others were similarly scammed they will also report Zips. The website is: https://reportfraud.ftc.gov This is bad business practice. Enrolling consumers in auto debit monthly charges with no knowledge and no service in return is theft. If you visited Zips you need to check your accounts for theft. The charges say Zips Oklahoma. read more

The customer service is AMAZING, helped me with the app and correcting my membership. The manager was nice, friendly, and understanding!

I have had two cars damaged. One as a result of scratches to the side of my vehicle and another where the roof roller cracked the glass on my sunroof. The manager submitted a claim and both were denied by the Zips customer service representative as "normal" scratches not caused by their system. Would not recommend their car wash. read more

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DO NOT RECOMMEND. Several issues. Spent $28 on a car wash for my car to not be fully washed. I drive a Chevrolet Traverse and the entire back hatch / window did not get cleaned. My passenger side mirror broke. There was a bee infestation in the trash cans which sit directly underneath the vacuums. So I spent my time vacuuming my car and vacuuming up bees flying around me and inside my car. Nasty. When speaking to the manager they explained my car will never get cleaned due to the design of a car wash and that's why the cleaner and towels are provided, but I haven't had this issue with other car washes... He also said he would submit a claim for my mirror but turned around and said "we don't do mirrors" it says right there on our window. read more

The management is useless. I have been trying to cancel a membership that is month to month, for months. It started out to be 20.00. In Jan. I get a notice from my bank that I have been charged $30.00! I don't even have a tag anymore. I went to my bank and filed a complaint; they refunded my money and then today I was charged again. It's no use going to the car wash and talking to the guys, they are clueless. They only do what management tells them to do. I have sent several emails to the company, called (been on hold for ever) then disconnected. DO NOT GO TO ZIPS or SIGN UP FOR A MEMBERSHIP!!! Finding a new carwash or doing it myself!!!! read more

I just left from the Mansfield location today and like always no one preps the cars and as I'm driving thru the wash half the stuff doesn't work. This car wash is always a disappointment. Same thing with the vacuums and half the time there's no towels. I go here for it's convenience but I think it's time for a new car wash read more

Just had my monthly subscription cancelled for both my cars cancelled after terrible experience with employees at the Mansfield location. I paid for a second subscription online and went to the location with e-mail information to get my sticker. Employee was unable to process it and made me call to customer service. I called customer service and had employee with me on speaker to try to resolve situation. Employee just hung up phone in the middle of the call with another ZIPs employee and said it was not their problem. The quality of service and the way customers are treated in this location is beyond unacceptable. read more

Literally moved my car to 3 different spots because the vacuum had no suction on either side.

DO NOT GO HERE. Terrible job, employees dont even bother spraying windshields before the car goes into the wash. They lied about the membership. I was told I could use my tag for multiple cars. Then one day my wife takes her vehicle and they reached into her car without asking and slapped the tag on (stating change in policy). I tried to cancel the membership online, but the BOZOS couldnt even set the account up correctly and now I have to deal with their terrible customer support. AVOID THIS CAR WASH AT ALL COST. BAYLOR SUCKS ANYWAYS read more

This car wash is $10 for the cheapest wash and then NONE of the vacumes worked. The parking lot was a mess and all trash cans full. I WILL NOT BE BACK!! read more

0 stars. Do not recommend. Went to to body shop to tell them about my car being damaged and he said I was the 4th one... and a lucky one because one lady had the washers go completely through her windshield. Zips damaged my car and i have been waiting on a check to fix it for 2 months now. Zips is unresponsive. No call backs. No emails. They have yet to make it right. read more

Zips the money right outta my pocket! The brush on the right had side has a short bristle issue so it's tied up away from washing. I asked a young lady attendant if she was aware and she was. She said the upper and the lower washed enough they don't need the middle. If the middle was unnecessary why is it there? She doesn't know. With so many car washes around you really should be more better! The vacuum is so weak it won't get the dust off my weathertech floor mats. read more

I had to move my car three times to find vacuums that were working. So frustrating! At least mark the ones that aren't working so we know where not to park. read more

The guy at the front is rude as hell and the wash itself is bad didn't even washed my car all the way it's still dirty. Very not worth the price or going through it in general read more

I like many others have fallen into the scam. I have been arguing with them for months. They keep charging CC. I have contacted corporate at least 3 times and they say they are not going to charge anymore but continue to do so. I will get on phone once again today and try to get them to remove once again for this month. Stay away unless you like them having your CC number forever. read more

employees look like they hate their job, car wash scratched up the whole left side of my car, didn't get a good wash windshield and the front of my car dirty, i will never go here again. HORRIBLE I WOULD GIVE 0 STARS IF I COULD! read more

$10 for a bare minimum wash of soap that doesn't even get your whole car and no rinse. Worst car wash I have ever been to.

Do not recommend subscribing to monthly service. It's a hassle to cancel and they won't refund your $35 even when asked to cancel and also zips does not send confirmation email when customer submits a ticket but requests it in order to refund. Toyia replied to the ticket and was very unprofessional in her tone by email. Basically tells me I am not getting a refund for a vehicle I have not had in over 2months. I requested cancellation and refund. I do not recommend. I can also recall the few time I have went in the past issues with the vacuums not working. I don't recommend this place as there are other places in Mansfield with working machines and far better customer service. read more

The vacuums have all been broken for quite some time and they aren't getting anything fixed. Wash also left so my car! read more

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DO NOT GIVE THESE PEOPLE YOUR BUSINESS. They will charge you for a $10 dollar wash and they will claim it's a single wash, it's not. It's a membership and when you try to cancel it's very difficult to do. They do not respond to emails, horrible customer service. LOTS of people have been complaining about this company basically stealing money from the public. Do not give them your business. read more

They always try hard sell on membership and then seemed like didn't want my business for single wash. The wash left soap on car. Several vacuums not working. Credit card not working so glad I had cash read more

Me and my wife frequented this car wash until one of their people signed my wife up for a month $30 fee without her knowing. We have contacted the company on multiple occasions to get this stopped and resolved. Zips management has refused to resolve the matter. They continue to debit our account monthly. DO NOT SPEND YOUR MONEY HERE!!! read more

Zipwash stole 163 dollars frome by continuing to charge me after I had cancelled service. One of the charges was double the amount I had agreed to pay for service to begin with. I've been fighting with them for two and a half months to get my money back, and now they are saying that since the original charges are more than 90 days ago, they can't refund the money they stole. My paint was also damaged in their car wash, which was the reason i cancelled service. Their granbury location is reportedly charging people for full service washes, even when some of the machines have been malfunctioning or not working at all. Would not recommend using this company. read more