Edit: it's been three weeks and despite several emails they have not reached out to me to explain how this happened. My cat passed away after one administered dose of Vetmedin prescribed by Zippivet. Lena was diagnosed with Diabetes last September. Upon her initial diagnosis, they set me up with insulin/syringes but did not mention or send me a prescription for a glucose monitor. When I went to reorder her insulin after 3 months they told me they needed her glucose monitor data - something they never set me up with. After another month of back and forth, two broken glucose monitors later, we finally received enough data to ascertain that she was on too low of a dose. We increased the dose. Last month Lena began showing signs of cardiac failure - I brought her in for labored breathing and a distended abdomen. I was explicitly worried about fluid accumulation. The vet initially talked about ordering her a blood panel that would take 2-3 days for results instead of focusing on stabilizing her. I asked if we could instead do x-rays first and see what's going on with her lungs/abdomen. We did so. He came back and told me there was a "mass" in her lungs which left me distraught. I had to wait for several hours, without treatment being administered, for them to conclude it was what I thought - fluid in her lungs. They did not drain the fluid at this point. Two full days later they asked me to come back in for another test to send to the cardiologist. This was on a Friday. They said it may take until Monday for the results to come in. I asked what they expected me to do with a cat that can't breathe and won't eat for another three full days and that I believed they weren't treating this as the emergency situation it was. At 6pm on a Friday they told me she was in cardiac failure and to come back the next day for diuretics to drain the fluid. So 5 entire days after I brought her labored breathing issue to their attention did they finally treat her for it. This was also after I spent $1600 on JUST diagnostics. They were more concerned about payment for the diagnostics and ordering every test imaginable without ever giving me an idea of what they were testing for, what her prognosis was, what I should look out for, when it becomes an emergency situation, and instead sent me home three separate times with a cat in distress. When I mentioned she wasn't eating, they forgot to hand me her appetite stimulant medication until I reminded them. There was such an obvious lack of personal care, foresight, planning, and prevention from the time she was diagnosed with diabetes to her going through cardiac failure. They finally administered the diuretic which she responded well to. They also prescribed her another heart medication. At this point I told them frankly I cannot afford another medication because I have spent everything I have on diagnostics. Rather than simply give me the medication as a loyal client who has spent 5 years and over $15k with them, they said no problem! And to pick it up in two weeks. They never followed up, never checked on her, never set a follow up appointment, never told me what to look out for, never told me this was an emergency situation and she might not be able to go that long without medication, never gave me a preventive plan, never gave me her prognosis, never told me what this meant for her, never showed any personal care for her outside of monetary gain. When I picked up the Vetmedin, they gave me her dosage in mL but the syringe in lbs which shows they just don't pay attention to the details. I asked for the correct dose - I administered her first dose of Vetmedin - and my sweet little baby suffered a heart attack and passed away at the emergency vet within the hour. I am so sad my little baby suffered so greatly this last year of her life with doctors that did not care about her personally and never prioritized her well-being. She passed away after taking prescribed medication. I was never told this would be a potential outcome for her. Now I will miss her forever. read more

ZippiVet is the BOMB.COM! I was referred to them by one of my clients on how amazing they treated her pit bull... and when I recently had an issue with my senior Doxie I thought I would give them a shot, we moved back to kyle about a year ago and use to use a different vet when living here however their prices have gotten way to extreme. I'm glad I gave zippivet a chance because they have been amazing! My dog was diagnosed with Diabetes and pneumonia and they have exceeded my expectations on helping us care for him and creating a treatment plan. Their Vet Tech Camille was literally godsent! She has been AMAZING! We talk just about every day, she is committed to these pets and her heart shows! They are extremely attentive at my initial appointment I showed up early, and they got us in a room immediately and got to work on him which means a lot because I'm not one who likes to wait around when I have an appointment time. I highly reccommend ZippiVet and LOVE their staff! read more

Took our three pups here for some routine stuff after slacking on our pet parent duties over the past year. Laurel and Doc O'Gan were amazing! They were patient and answered all our questions, and never tried to sell us on anything we didn't need. They even allowed us to hold our anxious, 11 year old pug while he was vaccinated, in an effort to keep him calm. I also really like the clinic model Zippivet uses- No front desk, no waiting rooms(except when you first walk in), etc. Everything, including payment, is taken in the exam room. Since the front desk seems to be where nervous dogs meet other nervous dogs and end up fighting, this created a very relaxed environment. We will absolutely be returning for all our future vet needs! read more

Through the scariest health problems of 1 of our 3 dogs developing seizures out of the blue ZippiVet and their staff have been calm, helpful, encouraging, kind, follow-up, & continue to work diligently with us to figure out how to help our little fur baby. We're still working at helping him, but I'm impressed they care so much to find a way to see him & help especially with all the quarantine has done in hurting us finding a vet to see him. We're scared, but ZippiVet has helped keep us calm too & listened while I tried talking through my tears & emotions. I'm extremely grateful for their dedication & continued support to help. I definitely don't feel alone in this. Thank you! Customer service. read more

I'm totally digging this clinic. They were able to get my dog in for a skin infection within a couple of hours when my regular vet couldn't. They are pretty affordable and I wasn't guilted into getting a bunch of things we didn't need. They were able to get my furry baby taken care of with consideration for my budget. Camille - was wonderful. Very friendly and informative. The Dr was efficient and knowledgeable. We were in and out in about 30 mins. I like that I could book online and the pricing for services was available online so I can see what I'm getting into. I also love that I can schedule Saturday appointments. I would definitely recommend this clinic. read more

I had no prior knowledge before going, only a recommendation from a family friend. I had never taken my dog, Rocky (a cheepoo, chiwawaha and poodle mix), to a vet, he's been perfectly healthy until he was attacked by our other dog. I called ahead to save time and they were very accommodating, the staff made me feel better knowing he was in good hands. They handled him with great care and continued to care for him and love him. They treated him as their own pet and called a few days later to check on him. The pricing was very reasonable and if we ever need to take him again, I will definitely go there! read more

My husband and I have been taking our dog, Maggie, to the Kyle office for a while now, specifically because we love Dr. Allen. The staff are wonderful with Maggie. She is a senior and gets anxious in unfamiliar places, and everyone goes out of their way to make her feel safe and cared for. Recently, Maggie needed some special care and this team went way, way above and beyond to meet our needs, and I can't say enough how thankful we are. I'm one of those dog moms who does absolutely everything I can to keep my dog healthy and I truly trust this office with my little family member. read more

I had an exceptional experience at ZippiVet off Kyle Parkway in Kyle. The staff displayed utmost professionalism and care while tending to my two beloved cats, Scooby-Doo and Shaggy. Their genuine concern for my pets helped alleviate my anxiety. The team's expertise and kindness were evident throughout the visit. I'm truly grateful for the outstanding service provided, making ZippiVet my go-to choice for my pets' healthcare needs. Highly recommended! read more

When you want a place that treat's them like you do, Go here. My cat ended up with difficulties during labor. She needed emergency surgery to save her. Chrissy (i hope i got her name right.) made sure she was taken care of. She went FAR out of her way to ensure my cat's needs were met and she didn't have to. That's the kind of place you want to take your Fur Babies to. I'm very grateful they came to Kyle and that Chrissy came with them. read more

Zippyvet helped my Boston Terrier , Frankie, when another Vet would not. They accepted us with open arms and offered the love every pet deserves when we were turned away at 6am at the Emergency Vet in Austin. They have gone above and beyond. We have since brought in our Sammie, and soon will bring in our Maggie. The whole team is amazing, special thanks to Camille and Jennifer. I am so happy we have them to care for our fur babies now. read more

Super impressed with their knowledge and their customer service! Went there on a weekend when I had found a poor skinny lil kitten on the side of the road, so convenient that they're open on weekends. Always have gotten me within the time of my appointment, price is wonderful, and the staff is above amazing. My new little one will be coming back again and again for his kitten shots and check ups. Thanks read more

We took our dog Jinxy in for her vaccinations. They were very friendly and were able to keep Jinxy calm and happy. They were even able to trim her nails (Jinx is notorious for just pulling her paws away and being obnoxious about it). They were quick to answer any questions, even after our appointment. We will definitely be back to this location even though we moved to Austin. Thank you ladies! read more

Although today ended in horrible sadness, I want to thank the staff for being so kind and loving. I have been a pet owner for many years, so I've made a lot of trips to the vet. But today, as I got the worste news, I felt like I was near friends who cared about me and my cat. Thank you, Jen, the hug as I walked out meant more than you'll ever know. read more

Amazing vet! I was out of town and my dog needed stitches. This vet has an amazing staff that was so caring and attentive. They made me feel comfortable even though they weren't my regular vet and had to give my dog several stitches. And they did a great job! Would definitely recommend them! Even if they're a bit of a drive, it's worth it! read more

This is a very helpful, caring, awesome vet & they are opened on the weekends. I had a great experience. Their prices are very reasonable. They took great care of our 7 month old cat, Rosie. This is now our new vet. read more

Favorite vet I've been to so far! The people are super welcoming and so nice! We had lots of laughs and they made it comfortable for my dog for sure will come back. :) read more